Childcare Manager Software


 

Childcare Manager is a childcare management software solution that features attendance management, online enrollments, tuition collection, accounting and contact management.

Childcare Manager is organized into eight modules: My Center, Family Center, Child Center, Accounting Center, Other Payor Center, Employee Center, Report Center and Lead Center. Users can back up and restore data and set up user privileges.

Childcare Manager also lets users create a list of all children and related family members in a centralized database. Other features include batch billing, recording deposits and receipts, attendance management, employee schedule management and lead management.

Childcare Manager offers integration with QuickBooks for exporting transactions. Some of its key customers include Heritage Montessori Schools, Primrose Schools, Country Home, The Learning Experience and Kids Kingdom Preschool.

 

Childcare Manager - Student information
 
  • Childcare Manager - Student information
    Student information
  • Childcare Manager - Employee information
    Employee information
  • Childcare Manager - Family information
    Family information
  • Childcare Manager - Dashboard
    Dashboard
  • Childcare Manager - Accounting
    Accounting
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Windows 2000, Windows 8, Windows 10

52 Reviews of Childcare Manager

Showing 1-20 of 52

 

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Kelly from My School Childcare and Learning Center
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2017

April 2017

Childcare manager by personalized software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I have used Childcare manager since they first came out and I love it. I wish the owner would use it for the accounts portion but I use it for staff, payroll, attendance, children's records, attendance, etc.

Pros

Software is specifically designed for the childcare profession which is great! Has a lot to offer. And the technicians are always helpful and reliable when it comes to taking care of an issue or an update.

Cons

The only con that I would say I have is the fact the the immunizations are not the same in every state and the software will not allow you to update what is according to your states immunization records. So I still keep all the shot records on file for that purpose. It would be nice if the program matched the state guidelines.

Source: Capterra
 

Angelica from My First Academy (MFA)

April 2017

April 2017

Super Easy software to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
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Quality
Value for Money
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Support

We have been using CCM for over 7 years and we love it! best program ever to keep track of payments tuition children etc.

Source: Capterra
 

Danielle from MITI Kids Childcare & Learning Center
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

Excellent service

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I have worked with childcare manager for years and I love it! It's the best software going for childcare

Pros

Everything

Cons

Really nothing

Source: Capterra
 

Anita from St. Mark's Nursery School
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2017

April 2017

Continued Satisfaction!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I have use Childcare Manager in previous centers. When I started as the Director in my current school I quickly realized they needed to get automated. I strongly suggested using Childcare Manager for our operating system. This program has save us many hours in billing, running statements, handling waitlist information, and much more! The sales team is awesome and the support team extremely patient. I have referred Childcare Manager to other schools and will continue to do so!

Pros

Easy to use, handles most center operations, support team is friendly and truly supportive!

Cons

Some small things that are specific to our school can not be accommodated:
*ability to sort Activity list by class
*ability to have parents post notes during drop off
*ability to use a blank square on the Time Clock Manager to sign child up for naptime
*ability to run class lists by schedule (M/W/F, T/TR, M-F)
*ability to add teachers to batch emails to families
*ability to add family emails to the Directory Report

Advice to Others

See Above :)

Source: Capterra
 

Fiora from Angleton Early Learning Center

March 2017

March 2017

CCM 101- management and being organize at it's best.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The more I learn about CCM the easier it gets. it's very convenient and makes my job easier. everything I need is at my fingertip.

Source: Capterra
 

Tamika from Helpful Hands Childrens Center
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2017

March 2017

Great and Easy to use!!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

This system is accurate and helps my childcare run smoothly. I love it!! I like that I can keep track of all my students and families.

Pros

That it is easy and helps me organize my day to day billing.

Cons

Sometimes it closes down and it wont come back up.

Advice to Others

no

Source: Capterra
 

Christene from Willowbrook WEE
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2017

March 2017

New User to Childcare Software

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support

I have extensive experience with accounting software but none with childcare software. This software is intuitive and has a variety of useful features and reports. Tech Support usually has a good response time and is thorough. Help feature has been useful as I learn more about the software and its functionality. I cannot speak about value, I was not involved in the purchase.

Pros

Reporting, adding custom fields, good tech support

Cons

Would like more flexiblity with custom fields in reports. Reports do not export in an easily usable format to excel, you spend more time editing them to make them ready to use. Would rather they exported in column format (fields across the columns) then in the same format as the report.

Source: Capterra
 

Casey from Advance Preschool Inc.
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2017

March 2017

Better then i thought

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

When we first came across Childcare Manger the reviews and everything were fantastic but when we played with the demo i was very nervous. Site can be hard to navigate, sometimes and somethings you cant modify but the program has taken 6 different spread sheets and put all of the information i need for my clients all in 1 place, attendance and invoices and receipts and payments all in 1 place is amazing. Its easy... i input payments and the program calculates and notifies me of everything i need to do. I can email or print invoices and receipts at the same time. Its such a time saver.

Pros

All client information is in 1 place, easy to access

Cons

i cant modify things to my needs

Advice to Others

use the demo to go back and help you play with things you want to specify before making changes in the offical program

Source: Capterra
 

Rainbow Village from Rainbow Village Childcare & Preschool
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2017

March 2017

Not Really a Happy Customer...

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
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Support

If we hadn't paid so much for this program, and the thought of inputting 100 kids in a new one blows my mind, I'd dump it today. It's OK at best. For whatever reason, I can't use the "email receipts," function and if I thought about it, I know I'd come up with other things I'd like to be able to do with it than is possible. Besides that, the customer service is awful to horrible. We actually fight about WHO will have to call if there is a problem. It's not that they don't get the job done, it is, in fact, the manner in which is is taken care of. There are, I'm sure, MANY childcare/preschools that don't employ IT people, and have to plow through issues all by themselves. It's never nice to speak to a CCM rep who has an "attitude" problem. CCM reps (always or often), instead of understanding that the person on the other end of the phone might not (NOR WANTS TO) understand the how to's, and certainly doesn't need anything more than a "I'm happy to help you" attitude coming from the company that they're PAYING to help with any and all issues that are arise. And, while I understand that what the reps do, they do ALL DAY with many stupid people, that should be no concern of ours. Good customer service is worth it's weight in gold and CCM misses that boat on a daily basis. Trust me, IF I had the money and time, I'd be looking at the MANY other companies that exist today, that weren't around back in the day.

Pros

I can easily pull up a statement for a family.

Cons

Can't use the email. So much of the "report" aspect is nothing we can use. We'd like to be able to pull up items in reports based our personal needs.

Advice to Others

Don't ever have an issue. Don't ever have to call for help. Also, this is the FIRST survey of it's kind I've ever received in ALL the years I've had this product. This should be done yearly to make sure this company is on target with their customers. Bad customer service is just that..

Source: Capterra
 

Philippe from Princeton Academy
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2017

March 2017

Great Software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We have been using this software for about 3 years. It has been a great experience using this software.

Pros

Easy to use software

Cons

This software helps to organize the daily operation of the facility.

Source: Capterra
 

melissa from first united methodist preschool happy ventures

March 2017

March 2017

great program

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

customer service is great and the continual improvements are awesome. customer service was prompt and resolved problem quickly. the ease of renewing and savings to renew early was a great saving. the program is quite easy to use for even a novice computer user

Source: Capterra
 

Angie from Good Earth Learning Center
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2017

March 2017

Best and most intuitive information system I have ever implemented

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I have enjoyed the best sales rep (Chris) and wonder support (Dianna) and help with technical issues as well

Pros

The fact that the software is intuitive along with its capabilities to house both employees and customers

Cons

I really like the software

Advice to Others

Not yet

Source: Capterra
 

Leah from W Nashville Cumberland Pres Children's Weekday Minsitry
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2017

March 2017

The good and the not-so-good

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Good- for basic use of keeping employee and family records, this software is fantastic. Same holds true for customer service. Jason was a great resource as I sent up a client and server computer for use of CCM.
Not so good- We attempted to take advantage of other elements of the CCM software, such as the check register, check writing, depositing, etc, however we found it nearly impossible to get the accounting side to agree with the family account side. Customer service, including the trainer, were not able to help us work out the kinks. We tried to get the accounting and family receivables side to both be correct for over a month, and got close, but there were a few transactions that were impossible to enter in a manner worked.
When using the software simply for employee and family information/accounts receivables, I would have given more stars, but the accounting piece is what caused me to give mid-range rating.

Pros

Family accounts
That it links to Time Manager
That time sheets upload to sure payroll
Can create deposit slips

Cons

Accounting software has limitations

Source: Capterra
 

Kelly from My School Childcare and Learning Center
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2017

March 2017

Director of "My School" Childcare and Learning Center

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The I/T Service is very helpful and able to take care of any problems we might encounter. If they are busy; they always get back with us as soon as possible.

Pros

Easy to use and convenient for parents and staff. It seems to do a lot as far as programs go.

Cons

When there is an update to software I wish it was explained to us so I could get more use out of the program. I also wish that the immunizations were compatible to the immunizations for each state's requirements. Would like it if we were made aware of all of the features and updates.

Advice to Others

Would like it if we were made aware of all the features and updates and how to use them.

Source: Capterra
 

Sarah from Puyallup Playcare Center
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2017

March 2017

Childcare Manager Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I have been happy with Manager which we have been using since 1998 or 1999. I believe. In July 2015 we began using Time Manager for child and employee check in and out. We also export receivables and billing to QuickBooks via Childcare manager and began that process at the same time we began using Time Manager. Both work well for us. In the beginning I had trouble exporting items as the descriptions did not match between the two programs. I had a difficult time figuring that out. Customer support is always quick and responsive but I felt that they were also impatient with me at times. It felt like they expected me to know more about computers and the software than I did. Overall, now that we have the bugs worked out, we are happy with all facets of the software.

Pros

I love the electronic check-in and the reports it generates.

Cons

Aligning item names with QuickBooks software so they will export properly.

Source: Capterra
 

Katie from The Children's Ark

March 2017

March 2017

Childcare Software Review

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support

When dealing with the childcare manager software it has become difficult to keep the updates. We aren't updated when something new is sent which makes the software crash and unable to use. When contacting support we weren't given attention right away because of issues they had on their side. When we updated the software we were unable to combine two programs which originally we were told we could.

Source: Capterra
 

Heather from Nazarene Day Care Center
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2017

March 2017

Nazarene Day Care Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We are operational on some levels...some of it is still in the works (billing). Our CCM represetative Chris Luz is amazing. Every email i have sent he has gone above and beyond to help me figure everything out! I dont know how many times i have called the tech line about how to do something and everytime i am greeted with a friendly hello and they are so willing to help no matter how stupid the question!!!

Pros

It is so easy to set up! Everything is done with a few clicks of a button. there is no pen and paper needed!

Cons

some of the options do not apply to our center.

Advice to Others

it is amazing!

Source: Capterra
 

Kathy from The PARC (Perry Abernathy Recreation Center)
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2017

March 2017

Review per Accounting

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Our Childcare Director loves this software but I am the accountant and I have some issues with the reports in this software and the internal controls. This may not be the software's fault because the people who set up our data were not the accountants and may not have begun with accounting in mind.

However, it has not been easy to modify the current usage. And there is not a way to set authorization/security parameters for internal controls. The childcare manager can change and delete entries which is not good for controls. There is a lot of room for errors and no checks and balances to catch the errors.

Pros

It is able to handle childcare needs from a childcare perspective and keep a lot of essential data on the children.

Cons

The lack of internal controls and security authorizations.

Advice to Others

We do not use the checking account and accounts payable part of this software, so it stands alone as a tuition recording software that is not interactive with our accounting software. This is not Childcare Manager's fault, but that is our experience.

Source: Capterra
 

Melissa from First Steps CDC
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2017

March 2017

Parents getting information

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Great tool and my parents love it. Being able to see their child's activities and such throughout the day makes them have the ease of being in the know of things

Pros

that it is portable

Cons

the date selection popping up when you want to enter a different time

Source: Capterra
 

Kim from Dimmitt ISD Early Head Start
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2017

March 2017

Wonderful Customer Support

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Everytime I have had a question about how to use the software, it has been so easy to call and immediately they walk me through it to fix the problem or show me where to find what I am wanting to do. I appreciate the time they take to politely explain everything to me. Thanks so much!

Pros

The time clock and also being able to add pictures of the children

Cons

That it is dependent on my computer

Source: Capterra
 
 
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