ChurchTrac Software


 

ChurchTrac software includes an array of tools for church leaders to manage people, groups, attendance, events, contributions and budgets.

ChurchTrac’s membership management module tracks contact data, baptisms, interactions and other notes for members, visitors and prospects. Search tools allow administrators to find individuals or families in the database, and create lists of people who meet custom search criteria—for example, members who enjoy acting or who have experience with grief counseling.

Additionally, members can be organized into various groups, such as small groups, committees and classes, and their communications and attendance related to those groups is tracked.

The giving module provides tools to record and track contributions, pledges, tithes and payments for other expenses, including camp registrations or books. Administrators can also print tax statements for individual contributors and create comprehensive reports for reconciliation and reporting purposes.

This system is available as either a cloud-based or on-premise solution.

 

ChurchTrac - Membership management
 
  • ChurchTrac - Membership management
    Membership management
  • ChurchTrac - Member profile
    Member profile
  • ChurchTrac - Pastoral notes
    Pastoral notes
  • ChurchTrac - Groups management
    Groups management
  • ChurchTrac - Attendance tracking
    Attendance tracking
  • ChurchTrac - Financial management
    Financial management
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Web browser (OS agnostic), Windows 2000, Windows 8

55 Reviews of ChurchTrac

 

Start your review of ChurchTrac

Click to start
http://www.softwareadvice.com/church/churchtrac-review/
Software Advice Reviews (5)
More Reviews (50)

Showing 1-5 of 5

Jeremy from Portage Avenue Church
Specialty: Christian, Protestant
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2016

November 2016

ChurchTrac Online - good value for money, not perfect but does most of what you need to do

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We switched to this software from PowerChurch, which is old and outdated. The difference was huge. Compared to outdated software like that, this software is very easy and enjoyable to work with. However, I also tried out Breeze, which is significantly better than ChurchTrac from what I could see. Their pricing is a flat rate, however, so for a small church like ours ChurchTrac provided more value.

Pros

1) Very easy to use
2) A good amount of functionality
3) Above all, the price is better than other online options I found
4) Mobile website works quite well - the online functionality is a big plus for any church who is not already using an online database

Cons

I have not had the best experience with their support people. Getting our database integrated into ChurchTrac was a bit of a hassle, it took us a while to do as we are a smaller church without a ton of staff resources to dedicate to this. We were constantly losing access to the database because our free trial had ended and it was time to pay for a software that we weren't even sure we would use. They did always extend our trial but it was a hassle and I felt like we were under the gun for taking so long. The biggest thing was that at one point the support person made a significant mistake in what she communicated to me, and rather than apologizing for that mistake, she told me it would cost our church a fee to re-import the database. Eventually that charge was waived, but there was never any admission of that mistake or apology at all.

The software is also not very customizable for some features. In order to print tax receipts that look official and properly formatted, our accountant is having to download csv files and merge them together in Word.

Similarly the calendar isn't very usable, because you can't sync it with your mobile calendar app. To use the calendar on mobile you'd have to log in to the mobile website, which is a lot of extra steps for a common task. Instead we are using google calendars so that we can sync all of our calendars together and use our mobile calendar apps, and then we are syncing those calendars one way with the church trac calendar, and then printing it from Microsoft Outlook, cause that's the only software that seems capable of printing a readable calendar. This all took a lot of time to set up. But now it is working very nicely.

There should be a mobile app. I'm not usually one to use apps for something that can be done in a browser, but it would be nice to not have to constantly log in on your phone. An app could just stay logged in so that access is much quicker. I'm not sure if other database software like Breeze offers this option though.

Advice to Others

If you are a larger church (500+) I would go with Breeze. For smaller churches you will probably find that ChurchTrac is a much better value, but be prepared to spend a lot of time getting it set up if you are picky about how your tax receipts and calendars work.

 
 

Urylee from The House of Prayer
Specialty: Christian, Protestant

March 2016

March 2016

Best Church management software EVER!!

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Likes Best

It is so easy to use that I have not had to contact customer support for help. It does everything I need and more. I have been doing contributions and accounting for my church for the last 15 years. the program that i used for so many years before just wasnt working for me anymore. Most other programs that I found were so expensive that our small congregation could not afford it. i found Churchtrac last year and started using it this year. I am in heaven! and best of all, for our small congregation, it's free! Thank you Churchtrac!!!

Likes Least

Nothing! It does everything I need, and it has so many great features.

Recommendations

Just try it! from an accounting point of view, Churchtrac does it all!!

 
 

Ryan from Hudrant Church
Specialty: Christian, Protestant

October 2015

October 2015

Love ChurchTrac! Perfect tool for keeling up with your statistics!

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Likes Best

Easy to use. Perfect for getting information on your congregation. Using ChurchTrac is an easy way to keep attendance records. Tracking attendance makes it especially easy follow up with those you know were absent. I would highly recommend this product to any one looking to keep a strong and thorough church attendance database.

Likes Least

There is nothing that I do not like about ChurchTrac. It's a great resource.

Recommendations

Choose ChurchTrac. It's the best product of its kind.

 
 

Liz from Hydrantchurch
Specialty: Christian, Protestant

September 2015

September 2015

The best Church tracking webiste I have used

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

I have used tons of different data base systems, both online and off. This one is by the far the best one I have used. The customer support is top and the people truly care that you are able to do ministry to the best of your ability. I love the ease of use, and the quickness of many features including check in and attendance.

Likes Least

I have to say that the look of things like check in could be better. We are a church that may be small but like things to look excellent. The interface for the check in looks pretty old school, first website built look. I wish that it had a bit more customization as well.

Recommendations

Look for customer service ratings. Many of those big names out there do not offer the help and support that church trac does without paying big money for it. Also look for ease of use, you want your database system to work for you, not you for it.

 
 

Tim from Hydrant Church
Specialty: Christian, Protestant

September 2015

September 2015

We love Church Trac Online! BEST VALUE AROUND

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

We love this product. We use it for everything from kid check in on weekends to accounting and budget management. It is an incredible value...no where else do you get so much for so little. The customer service is incredible on top of all that too.

Likes Least

nothing, I love everything about it the online version of this software.

Recommendations

Go Online. It is the Best route to keep your entire team on the same page.

 
 
 
Showing 1-20 of 50

Joy from NORTH OAKS BAPTIST CHURCH
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2017

June 2017

ChurchTrac is so much easier to use than our previous church management program!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Saved time, effort, and duplication of effort. Improved communications. Ease of use.

Pros

This program has saved a lot of administrative time when compared to our previous software because it is so fast and easy to use and has built in reporting functions. . Another huge benefit has been the ability to allow access to the multiple layers of church staff and congregation. This has helped communications tremendously without needing to prepare and send out reports, and has eliminated the need for duplicate efforts in some areas. We have not implemented all of ChurchTrac's functions yet, but look forward to continuing benefits from using this program.

Cons

The calendar system is okay, but doesn't have full functionality like Microsoft Outlook's calendar system. That can be an issue with churches like ours that rely heavily upon a calendar system. However, ChurchTrac has been delightfully receptive about suggestions for future improvements which will greatly improve user experience.

Source: Capterra
 

Lynette from Galilee Baptist Church

June 2017

June 2017

Really like ChurchTrac

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Easy to explain to other users on our staff

Pros

We started using ChurchTrac in February 2017 and have found it easy to use and the customer service is great!

Cons

The only con we were able to see is that on the financial side of ChurchTrac payroll updates are not available.

Source: Capterra
 

Tawanda from Word & Worship Christian Center

June 2017

June 2017

We truly love this service! Easy and affordable for our start-up! The site is always accessible!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

There are no real cons to this software. I was able to print, in our short time of using the software, the contribution reports and each were customized based on what we needed for each person. Visitor, donator, member, whatever, the place was there to customize the category!

Pros

Ease of use! Great for our start up ministry!!! We search and search and finally, found this perfect fit!

Source: Capterra
 

Emily from Oasis Assembly of God

June 2017

June 2017

It's affordable, easy to set up, use and maintain. Saves time by having everything in one place.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I am so thankful for ChurchTrac! Our accounting secretary passed away suddenly last fall and I had no idea how to run the big name accounting programs she had been using. ChurchTrac was a life saver! It was extremely easy to set up and is even easier to use and maintain. It is wonderful to be able to do attendance tracking, accounting and payroll all in the same program. I replaced 3 outdated and not user-friendly programs with ChurchTrac for less money. Their customer support is great. I would recommend it to any church!

Cons

The only minor drawback for me is the mobile (iPhone) version does not have all of the features that the desktop version has and it will not let you switch to the desktop version.

Source: Capterra
 

Barb from St. Aidan's Episcopal Church
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2017

May 2017

Easy to use, affordable, and straight-forward

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We moved our giving records from Microsoft Access to Churchtrac online which provided easy access to remote users and online access for parishioners.

Pros

Very easy to use and very easy to get started. Churchtrac provides a simple interface that is similar to how we are accustomed to working. So the transition was painless. Support is fantastic and very responsive. I evaluated over 2 dozen products before choosing Churchtrac, and we made the right decision.

Cons

There are some limitations in features, such as no way to report the status of a giving campaign at a specific prior date. There are few features and reports for giving history and trends, but information can be readily exported. We only use the giving functionality, not the general ledger.

Source: Capterra
 

Theresa from Macksburg Lutheran Church

May 2017

May 2017

Really Great Customer Service has made my experience extremely positive.

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support

A great place to share church information and adapt it for multiple purposes.

Pros

The software is fairly straightforward and there is a nice section of help data that is easy to follow. I am new to the software and have been adding information to our church database that was not standard. In trying to figure out how to do what I wanted to do I reached out to the customer support folks. This is where I really found this product to be outstanding. They responded to my e-mail within 24 hours, not only with text but with actual examples of files in my program and then screen shots explaining information to me.
The information provided me what I needed to know and a model to follow.

Cons

The only con I have found is that I think it would be nice if one of the standard information lists included not only phone numbers, but if those phones were cell/txt, home, or mobile and also listed email data. I am creating that for our church and they have walked me through the process, but in this day and age when we communicate so much by those means, an automatic list of that information would be nice to have. But, as I said they walked me through the process of creating that list so it is possible to create.

Source: Capterra
 

James A from Dellcrest Church of christ
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2017

May 2017

This is a great software! I recommend it all the time.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Each user can built their own report.

Pros

Functionally, ease of use and customer service. I love the SamrtList features and the User-Defined Fields. They are very easy to get in touch with. And now that I have created me a "Twitter" account, I anticipate even faster response.

Cons

I actually don't have a "Con". For the cost of this product, and the company trying to hold down cost, I appreciate that.

Source: Capterra
 

Nevine from St. Thomas The Hermite Coptic Church

May 2017

May 2017

very pleased!!!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

it's very easy to use and the church trac team are very helpful and respond to our needs very quickly

Source: Capterra
 

Richard from The Source Church

April 2017

April 2017

Best Online Church Management Package

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The first thing that attracted me to ChurchTrac was its value for money and that it is designed and programmed entirely by pastors. Having registered for a free trial I soon decided to cancel out of our current online system and transferred the data to ChurchTrac. I then enlisted online support and was amazed at the speed of their response, help and assistance. If you are looking for value for money, great features, ease of use, reliable and fast support then look no further and sign up for a free trial you will not be disappointed.

Source: Capterra
 

Debbie from New Hope Community Church
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

Very Happy with ChurchTrac!!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

ChurchTrac is quite easy to use and if there is ever a question- the support team responds very quickly! The responses are easy to understand and follow!

Pros

Easy to use.

Source: Capterra
 

Mary from Grove town United Methodist church

April 2017

April 2017

Great support from churchtraconline

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Having difficulty in upgrading account to churchtraconline but received excellent and patient guidance from support crew

Source: Capterra
 

Gwen from Canaan Baptist Church

April 2017

April 2017

Great Software!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I was recently having trouble with Access using ChurchTrac 9 and found that ChurchTrac would no longer be supporting ChurchTrac9 since ChurchTrac Online is available. After ChurchTrac crashed on me the second time, I got in touch with ChurchTrac support and they patiently and faithfully worked with me until I was able to get all my data into ChurchTrac and its been and it is great! I would gladly recommend ChurchTrac to anyone.

Source: Capterra
 

Mitchell from Pleasantville Baptist Church

April 2017

April 2017

Not Looking Any Further

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We knew that we needed a church management system. Someone had addresses on one computer, while someone else had the bookkeeping software on another. We wanted to be unified under one system and wanted it cloud based as we use different operating systems on our computer. This software fit the bill. I am satisfied with it and not looking any further. I am impressed with the capability to create smart lists and generate reports. I don't see anything that is missing for us. The price is also reasonable for our small church. Customer service always got back to me very quickly. I am quite pleased with this look forward to putting it to good use.

Source: Capterra
 

Brenda from Paragon Church
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2017

March 2017

Great Product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I have used the financial portion of Church Trac for a couple years and find it very easy to use and understand. When there is something I do incorrectly or don't understand help is just a call or email away. Those at Church Trac are good at what they do and are always there to help with a friendly, positive attitude.

Pros

Easy to use, logical

Cons

I hope that someday this software will have the ability for direct deposit for pay checks

Source: Capterra
 

Janet from First Baptist Church-Mankato
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2017

March 2017

Absolutely the BEST Church Accounting Program!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

My church is very small and cannot afford expensive software. However, bookkeeping is the same whether large or small. Church Trac is not only affordable and SUPER EASY to use, their customer support is beyond believable! They are prompt and extremely nice and helpful! Whether you are large or small, I HIGHLY RECOMMEND this software!

Pros

The fact that it is very user friendly.

Cons

I have not found anything I am not completely thrilled about.

Advice to Others

I would just add that they are not too BIG to help the small churches!

Source: Capterra
 

Ann from Shiloh Missionary Baptist Church
Number of employees: 201-500 employees Employees number: 201-500 employees

March 2017

March 2017

A valuable church investment

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

My experience has been nothing but awesome. The team have been exceptionally helpful and fill with the Spirit of God. No matter how many times I called questions and advice; my request was graciously replied. When I had surgery, it had been a while since I spoke with the representative and she took the time to call and express her concern and prayers for God's healing. Kudos to everyone! I'm sure the relationship will continue.

Pros

User friendly and great options

Cons

Nothing at this point

Advice to Others

Every business private or public would benefit from this software.

Source: Capterra
 

Jo Ellen from Harper Chapel UMC

March 2017

March 2017

You HAVE to get this program . . . .

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It took a couple 30-day trials to sort of get to know the program. When our church finally committed and bought it, there were aspects of the program we didn't know were there. The Guest Follow-Up Process will enable our Connections team to be more effective. It will prevent our guests from "falling through the cracks". The varied reports are concise and complete, thus effectively saving our budget without "killing trees" just to run reports for various departments. I've not learned EVERYTHING about Church Trac yet, but I know that with the superb Tech Support staff, it won't take long to increase my proficiency and build value for our leadership.

Source: Capterra
 

James from Pilgrim Christian Baptist Church of Baltimore, Md.
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2017

February 2017

"A Great Product with Great Service"

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Churchtrac Online is a product that all churches should be using. It is easy to use and brings everything to light in keeping track of church statistics. Customer service is prompt and efficient with answering your questions. I truly recommend this product for every church to use.

Pros

The ease of entering information for each person

Cons

I would like to see categories in the name screen to help better understand all giving. All giving that is done in my church is not all individuals. We have certain groups and special day for giving.

Source: Capterra
 

Nate from Summersville Christian Church
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2017

February 2017

The ALL-IN-ALL PACKAGE

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I'll be honest, this past week was a nightmare! In the past 7 days I had access to 7 demos on church management software. All I wanted was to find the one to meet the needs of the church. After walking away from the computer for a literal 24 hours with 20 more gray hairs, I returned to the computer screen the next day. Within a simple search of the web I landed on the help page of ChurchTrac and within 2 minutes I knew this software would be the right fit!
I was able to see a dashboard that is user-friendly enough my 9 year old could help! I spent that day navigating around the software playing with the reports, groups, attendance and accounting section. Like all software, it's a learning curve. But don't fret, the customer support changed my perspective in their resources they provided with my questions.

I'm glad I had a hands on demo to play with before making a purchase. Save yourself the time and headache on trying the other demos, ChurchTrac is the All-in-All package!

Pros

User-friendly interface and accessibility. From providing SMS, to accounting, online-giving, etc!

Cons

Not sure the best way to explain this con but sometimes a button or feature is available in one area but not in another area.
EX: Adding people either to family or individual from the admin side, no way to add them to a group until they are saved as a person. The groups tab is available above the person's details. However, when adding a person through check-in mode groups is an option to select when adding a person. It would be nice to have groups option like the check-in mode available for the admin side too.

Source: Capterra
 

Linda from Strong Tower Worship Center.
Number of employees: 51-200 employees Employees number: 51-200 employees

February 2017

February 2017

Support Staff

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We are a small church and pay nothing for Churchtrac9. I have used it since July, 2016. It is a very good system. I have contacted the Support Staff on numerous occasions and in my 30 year work history I have never encountered more knowledgeable and caring staff. They go above and beyond to help you. Truly, this is a ministry to them. I appreciate them more than I can say.

Pros

The system has all I need to fulfill my responsibilities as Clerk of the church.

Cons

When you write checks, you have to do them one at a time. I would like to mark all I want to print and let it go.

Advice to Others

This is a pretty easy system to navigate. I printed the user guide and it helped a lot.

Source: Capterra
 
 
Write a Review