Intacct Software


 

Intacct is a web-based financial accounting software system with a broad set of functionality for small to midsize businesses. Founded in 1999 in San Jose, California, Intacct now serves over thousands of users across a wide variety of industries as a horizontal accounting system.

Intacct can support applications for core accounting, time and expenses, revenue management, project accounting, order and billing, purchasing, global consolidations, multi-currency management, and financial reporting. With Intacct, finance teams can automate vendor management workflows, process accounts payable, manage invoices and track the flow of transactions.

Users can also subscribe to few additional modules, which allow businesses to handle other workflows such as contract billing, revenue management, multi-entity and global consolidation and time and expense management.

Intacct is web-based Software-as-a-Service (SaaS) application that can be accessed on demand through a browser over the Internet. Oracle is the database for Intacct, while the applications and data are hosted in IBM e-business Hosting Centers.

 

Intacct - Dashboards
 
  • Intacct - Dashboards
    Dashboards
  • Intacct - Revenue reports
    Revenue reports
  • Intacct - Order entry
    Order entry
  • Intacct - Invoice
    Invoice
  • Intacct - Customer information
    Customer information
  • Intacct - Workflow
    Workflow
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Linux, HP-UX, AIX, Solaris, Unix, IBM OS/400, Web browser (OS agnostic), Windows 2000, Windows 8

125 Reviews of Intacct

 

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Software Advice Reviews (38)
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Showing 1-20 of 38

John from ThreatMetrix
Specialty: Other
Number of employees: 51-200 employees Employees number: 51-200 employees

March 2017

March 2017

Rigid

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

This is a good platform if you have appropriate training as it does not provide flexibility for mistakes. It is not a 'user-friendly' or intuitive platform

Pros

Cloud platform makes it very accessible. Works just fine from just about anywhere in the world.
Provides audit trail.
Allows excel export.

Cons

Too rigid and very little flexibility to make adjustments in every field.
Prepaid module and FA module are very clunky.
Customer support is nice and understanding but cant always solve your issues on time and are usually eager to close a case and move on.
Not really a user-friendly platform.

 
 

Taylor from BYU OIT
Specialty: IT Services
Number of employees: 201-500 employees Employees number: 201-500 employees

February 2017

February 2017

Very Easy to Use

Ease-of-use

Functionality

Product Quality

Customer Support

Pros

This software is very easy to learn and pick up at first. The interface and user experience is simple and makes it very easy to maneuver around.
Customer support teams are amazing as well, they've always solved my issues and followed through on helping me.

Cons

I experienced one or two glitches if I remember right, but an update fixed them so overall there aren't any big cons that I can think of.

 
 

Michele from The Brien Center
Specialty: Healthcare & Hospitals
Number of employees: 201-500 employees Employees number: 201-500 employees

February 2017

February 2017

Intacct

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

My organization implemented Intacct about 6 months ago. I am an occasional user (0-5 times per month) For the first few months, every time I needed to log on I encountered some sort of issue with my username, password, etc. (e.g. transitioning to 2 factor authentication). Recently my log-ins have been fine, but I am still hearing comments from other employees that they are not receiving notification emails, can't log on, and so forth. It's really annoying that the system is unable to accept multiple Reporting Units for one purchase requisition.

Pros

*Website is visually appealing
*Better for the environment vs. paper system

Cons

*Repeated issues with logging on in the first few months
*Not flexible enough to adapt to needs of organization

Advice to Others

Don't believe everything you hear about the product before you purchase.

 
 

Jeff from Glorieta Camps
Specialty: Non-Profit
Number of employees: 51-200 employees Employees number: 51-200 employees

February 2017

February 2017

Intacct Provides Excellent Flexibility and Visibility into Your Organizations Finances

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Intacct is a full featured accounting package having modules for revenue recognition, fixed assets, Salesforce Integration, authorize.net integration, expensify integration, payment approvals and processing, accounts payable, accounts receivable and so much more. The report writer is robust. Perhaps the best feature is that it has dimensions that allow you to slice and dice your information on so many different levels, which gives you comprehensive visibility into the finances of your organization

Pros

Features

Cons

pricey

Advice to Others

Not for the faint of heart. It's very robust.

 
 

Levid from CareWell Urgent Care
Specialty: Healthcare / Social Services
Number of employees: 51-200 employees Employees number: 51-200 employees

January 2017

January 2017

Intacct used for 9 months

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I used Intacct for 9 months already. It's a simple and user-friendly accounting system. But it's overpriced.

Pros

Easy to learn, I learn that by myself. User-friendly, if compare to another big ERP system, it's good for all kind people even not accounting major.

Cons

It is too expensive.

 
 

Mike from Infinity Hydrocarbons, LLC
Specialty: Oil & Gas
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2017

January 2017

Intacct ERP

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Great software for startup through more mature business.

Pros

Ease of use.
Loyal and growing customer base.

Cons

Sometimes has minor issues running using Google Chrome as opposed to IE, although seems to be getting better.

Advice to Others

Would highly recommend using this product.

 
 

Janelle from Foundation For His Ministry
Specialty: Non-Profit
Number of employees: 201-500 employees Employees number: 201-500 employees

December 2016

December 2016

Trying to figure out Intacct

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I have had a very frustrating experience with Intacct. I run a non-profit that has general budget but also designated accounts. There is no clear way to separate out these funds in order to see what was spent according to the budget.

Pros

that it is on-line and can be accessed anywhere

Cons

Reports are super confusing. There is no good budget reporting.

 
 

Jaclyn from HMEA
Specialty: Human Services
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

December 2016

December 2016

Intacct is awesome!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

My organization switched from a legacy accounting system to Intacct back in July. I have to say that the migration was more than painful- but all that pain was worth it! The system is awesome! The help feature alone in the system was worth the migration- it was impossible to figure things out on your own in our legacy system- required us to go to consultants when we had issues in processing. Intacct makes it very easy to troubleshoot and figure a lot of your processing issues out on your own. The Dashboards in the system are awesome as well! I am certain that there are more great things to come with this system given we have only been using it 6 months and have not fully explored the potential of the system.

Pros

Help feature, cloud-based (so no install on individual computers), the system is intuitive, dashboards!

Cons

The flow of certain information and how the reports are generated in different modules is not what I expected (based on how our legacy system worked).
Customization of reports is not as easy as originally anticipated.

Advice to Others

This product is certainly worth your time to vet and explore if you are looking to move to a new system. The system is worth the money- just make sure you have the right consultants assisting you with the implementation.

 
 

Amber from GroupOne
Specialty: Healthcare / Social Services
Number of employees: 201-500 employees Employees number: 201-500 employees

December 2016

December 2016

Using Intacct

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

You have to think outside the box to try and complete some task. You look at the big picture and move in. Can't really look at a certain client and see everything about them in one screen.

 
 

Adarsh from Tata Consultancy Services
Specialty: Consulting
Number of employees: 10,000+ employees Employees number: 10,000+ employees

November 2016

November 2016

Review of Intacct

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Customizable process flowcharts. Simple chart of accounts structure and extensibility. The report wizard tool is simply unmatched. One of the most reliable software.

Pros

Extremely flexible.
Their implementation and support team is amazing.

Cons

It requires collaboration with a partner.

 
 

janet from Direct Holdings Americas
Specialty: Other
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2016

November 2016

Software review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

The accounting software is easy to use. The GL is easy to set up. The Inventory module is very basic. We are looking to buy another software package to handle our requirements

Pros

The accounting software is easy to use (AP and GL)
Account classifications

Cons

Inventory COGS
reports
1099 reporting

 
 

Harsh from Fidelity Investment
Specialty: Banking & Mortgage
Number of employees: 10,000+ employees Employees number: 10,000+ employees

November 2016

November 2016

Review of Intacct

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Very easy to setup - intuitive, decent UI and a good pool of consultants who know the application. Simple to use. Also a very healthy ecosystem of apps and supporting services. SalesForce connects seamlessly. There is a lot you can do which means there is a lot to learn. There are some reporting features that could be improved.

 
 

Prabhdeep from Capgemini
Specialty: Consulting
Number of employees: 10,000+ employees Employees number: 10,000+ employees

November 2016

November 2016

Intacct - Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I like how simple it is to figure out how to use Intacct and navigate around the system. It makes it simple for training and understanding the product. If you can think of it, you can most likely get it done in Intacct. There is just so much customization available to make the report that give you what is most important to you a reality.

 
 

Shannon from Direct Holdings Global
Specialty: Consumer Products
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2016

November 2016

Meets Basic Needs only

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

My company uses Intacct as a General Ledger, and we pass inventory transactions through the Inventory module only for monthly reconciliation. There really aren't any built-in Inventory and Purchasing management functions, just custom reporting/dashboards available. For the price, the program allows our mid-size company to keep the finance and accounting stuff together, but it's kind of clumsy.

Pros

I do like the GUI interface.

Cons

The quarterly release updates always seem to cause some kind of regression unrelated to the newly releasing functionality. It takes my company time and energy to validate exactly what is wrong and test multiple scenarios before going to Intacct for answers, and they always seem to be totally unaware of the issue.

 
 

Joseph from East Fork Fire Protection District
Specialty: Government Agencies
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2016

November 2016

Intacct Accounting Software

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

We started using Intacct on 07-01-16 and have now used it for 4 months.

Pros

Intacct is very customizable.
Intacct allows you to attach documents (pdf, excel, word, etc) to each transaction.
Intacct can have many dimensions which gives it a lot of functionality.
Intacct allows you to schedule automatic emailed reports.

Cons

The cost to implement is more that other software's like QuickBooks or Cougar Mountain. The cost to implement is almost equivalent to one year's subscription.
The report writing is not very easy and takes time to learn.
They start charging you during the set-up and implementation instead of on the go live date. My feelings are they do this so it is hard to switch softwares because you either have to pay for an extra year (if you are going to switch software) or you have to pay for another software early because of the untimely annual software renewal date.
The budgeting aspect for original and multiple amended budgets is not the easiest to use. We are still working out the functionality of it. Not one of its strong points.

Advice to Others

It is not as easy as QuickBooks to use but is supposed to provide more customization. We are still getting used to it.

 
 

Danny from SCICO
Specialty: Hospitality / Travel
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

October 2016

October 2016

Intacct

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

So far the implementation team is great. They got to all our needs on a timely basis.

Pros

Great implementation team.

Cons

Not well used in my industry.

Advice to Others

Get a good implementation team together.

 
 

Kathy from Beacon Orthopaedics & Sports Medicine LTD
Specialty: Healthcare / Social Services

September 2016

September 2016

Good product

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Likes Best

I like being able to post multi company entries in one GJ entry. The automatch with review bank rec module is helpful.

Likes Least

The bank rec module does not allow rearranging the columns or resorting the data without closing out and re-entering.

Recommendations

It takes time to learn to use this but once it is learned, it becomes easier to use.

 
 

Amanda from Beacon Orthopaedics
Specialty: Healthcare / Social Services

September 2016

September 2016

This product has been great!!

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

The software is user friendly and I like the feature of attaching documents. Really speeds up the process vs looking to files to get the needed info. Also I like the ability to issue ACH payments, this has been very helpful in speeding up our payable process. another great quality is the ability to look at all of our entities from one level.

Likes Least

I do not like that to access attachments on invoices you have to open the invoice entry first. It would be nice to have a filter that allows this from the bill list screen. I also do not like that there was a current update within Intacct or Microsoft where now i have to take additional steps to export GL to excel. It would also be helpful to have more than one report open at a time.

Recommendations

I strongly recommend doing a trial with any new software and allowing those who will be using it to all try it out. Also through intacct we were given a sample company to work with for a few months allowing us to try out all the different features. This made us feel great at the beginning of the year when we started using the actual system. On top of the sample company we were provided training which allowed us to ask questions.

 
 

Emily from Beacon Orthopaedics & Sports Medicine
Specialty: Healthcare / Social Services

September 2016

September 2016

Transitioned from Sage 50 to Intacct - 1/1/16 Go Live

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

There are several things I like best about this product and vendor:

Product:
1) Cloud service is nice - you can access the product from any location and we have not experienced any down time to date
2) Automatic Allocations allow us to allocate invoices and journal entries upon entry instead of waiting until the end of the month
3) Reports are easy to write and very versatile
4) Dimensional tracking allows you to track more than just an account number for each transaction line item. Reports on dimensions are also great.


Vendor:
1) Support is very responsive - it is extremely easy to open a support case and have an issue resolved in the same day.

Likes Least

I wish the general ledger reporting was more streamlined. Since we are allocating many of our invoices to multiple dimensions as they are entered, the GL shows multiple lines for each AP invoice. It would be nice if you could summarize by GL account while still allocating to different dimensions, but you cannot. This results in a much longer GL report, but we have adapted by creating additional reports to use in place of the standard GL reports.

Recommendations

It is a great option if you are looking to allocate transactions upon entry and if you are looking to track other items such as departments, projects, locations, etc in addition to the account number. The reporting options are endless and it is nice to be able to report on accounts in addition to dimensions or some combination thereof.

 
 

Kimberly from CareWell Urgent Care
Specialty: Healthcare / Social Services

August 2016

August 2016

Intacct is a great product but do your Due Diligence First

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

It's pretty easy to use and more robust than Quickbooks.

Likes Least

The tech support. I wish you could just dial a number and get an answer. You always have to put in a ticket, which is time consuming.

Recommendations

I would actually recommend that you ensure all of your current processes can be handled by Intacct without them having them customize the modules in order for you to use them.