Seraphim Software


 

Seraphim is a cloud-based church management solution designed for churches, para-churches and ministries of all sizes. It offers membership management, check-in capabilities, a ministry planner, giving management and reporting functionalities within a suite.

Seraphim features membership management, which allows users to create group networks for church members. Users can also log attendance and manage workflows for assigning members to outreach teams.

Seraphim features event management, which allows users to manage online registration, member check-in and asset and room reservations. The solution allows users to manage both public and private events.

Seraphim offers website management with a calendar scheduler, which allows members to sign up for different events such as prayers and activities. Users can also manage online member trainings.

Seraphim integrates with popular email marketing software such as Constant Contact and BombBomb, allowing users to manage email campaigns for member outreach programs. The solution also offers integration with QuickBooks and Sage 50 accounting systems.

 

Seraphim - Color settings
 
  • Seraphim - Color settings
    Color settings
  • Seraphim - Directory
    Directory
  • Seraphim - Engagement model
    Engagement model
  • Seraphim - Geographical analysis
    Geographical analysis
  • Seraphim - Groups
    Groups
  • Seraphim - Volunteer check-in
    Volunteer check-in
Supported Operating System(s):
Web browser (OS agnostic)

8 Reviews of Seraphim

Showing 1-8 of 8

 

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Tod from Maiden Lane Church of God
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2017

May 2017

The best comprehensive program I have seen

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
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Quality
Value for Money
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Support

An all in one tool for managing people, facility, finances and other resources

Pros

The ease of use/engaging user interface that make not only the app easy to use for the generational congregation but on the back end admin side of things. Plus it offers incredible features.

Cons

Sometimes it seems like some of the additional layers of functions or features are not as readily visible or as easy to understand. (i.e. creating dynamic groups using multiple criteria)

Source: Capterra
 

Rebeccah from Capital City Vineyard Church

May 2017

May 2017

We purchased Seraphim early on, while they were still doing a lot of developing.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Seraphim staff are very professional and responsive to our needs. Their customer service is outstanding.

Cons

We have had difficulty with implimentation at our facility,. Due to the process necessary to get people connected, we have had trouble getting our leadership & congregation to use the software. A simpler on-boarding would be appreciated.

Source: Capterra
 

L.D. from Valley Christian Fellowship
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2017

May 2017

Support is wonderful. I gave 4 stars due to time difference--it would help if you had longer hours.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
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Quality
Value for Money
Value
Support

The ability to take attendance of our Small Groups separately, Safe Check-In, emailing and texting directly from the program.

Pros

Because it's web-based, others can use it. This will move our church forward and bring us more up-to-date.

Cons

I've experienced the process of on-boarding and training to be very time-consuming and complicated. Because Seraphim will substitute for our current phone app and online giving, we considered that in the cost (thinking the previous systems would be able to be discontinued immediately). However, 6 months later we are still paying for both as the transition in still not complete. Also, because Seraphim is web-based and we are in a small town, we have frustration with slow speed. In addition, some of my data did not make it in the transfer (such as start dates for members). This is quite inconvenient.

Source: Capterra
 

Janine from Thanksgiving Church
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2017

May 2017

Great customer support. I feel like the programmers got into my brain on what I would want it to do.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Improved communication; workflow tracking; online registration; on-site attendance; improved scheduling of volunteers; better facility management

Pros

It is a comprehensive tool that we can use to communicate with our congregation on multiple levels. It is complex but the on-going training makes it user friendly. It is a tool that helps us to be more effective in multiple ways.

Cons

Because certain aspects are quite complex, the steps are not intuitive. However, the customer service makes this almost a non-issue. They are literally a phone call or email away.

Source: Capterra
 

Jordan from New Life Bible Fellowship
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2017

May 2017

Very accommodating, quick response.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Check in is a breeze to use. Love the flexibility to use own hardware. Directory is a great tool. Ministry planner SUPER valuable. Love the ability to mass email and text congregations and volunteers. Love the app!!

Cons

Some processes challenging and time consuming. Some ideas are great but a challenge to utilize within our church context. Not super mac friendly.

Source: Capterra
 

Mark from Community Baptist Church, Montoursville, PA
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

This company truly cares about customers

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We have been using Seraphim for a little over a year now. The migration of information from our former ChMS was quite simple and they were careful to make sure that everything was correct. It wasn't just a dump of data, but rather a person worked closely with us to be sure that everything transferred well.
The features of the program have transformed the way we "do ministry" and we are still adding aspects of Seraphim to our daily lives every week. They are at the cutting edge of church technology and are adding and adapting features all the time. You can tell they are serious about getting this right and staying on the front lines. Plus, the user interface is very intuitive and clean looking. It makes even the most complex of tasks seem quite easy.
By far though, the standout feature of this company is its customer support. Their website interface for customer support is informative and helpful, but the personal touch is where all the difference is made. When you call, you talk to a person that knows you and knows how to solve your issue. I once had a problem with a smartform for a large event we were hosting and the PRESIDENT OF THE COMPANY spent time out of his weekend to make sure it was solved (Saturday and Sunday). Even if you do find a piece of software that works better, which I don't think you will, I can guarantee you won't find a company that cares more about making things right and keeping you happy with their product. That is invaluable!

Pros

Their customer service is second to none!

Cons

(To my understanding, they are fixing this by May 2017) Currently the software is completely cloud based and runs on Silverlight. It does not easily work with Chrome, although there is a workaround. Also, the display does not work completely on qualities less than 1080p. That was a bit of a hassle for some of our older monitors/computers.

Advice to Others

Try the program demo and give them a chance to come demo it for you in person, if possible. I wasn't sold on first glance, but they took the time to visit our church twice to demo it and prove they are serious about their customers. I was sold and can't imagine ever using another company.

Source: Capterra
 

Adrienne from Valley Forge Baptist

December 2014

December 2014

Great Service and Support

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
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Support

Seraphim is a great software. It helped organize our visitation and follow-up efforts. The team at Seraphim is very responsive and helpful. They go above and beyond - even as far as adding features.

Source: Capterra
 

Kristin from Hope Community Church

December 2014

December 2014

So glad we chose Seraphim!

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Our church has been using Seraphim Software for 12 months now and are so glad with the choice we made. Seraphim has eliminated the need for several other software programs because it is helping us do Children's Check-In, tithing records, keeping a church data base, online directory, etc. Everything being in one place and available wherever there is internet access has been huge for our pastors and administrative staff.

Source: Capterra