Servant Keeper Software


 

Mid-sized to enterprise-level churches and faith-based organizations need a sophisticated software solution to streamline member and volunteer management, improving service to the people they love and serve. With Servant Keeper by Servant PC Resources, churches can easily search through their congregation to pinpoint specific skills among their members, as well as tracking attendance, or quickly communicating via email with any one of their constituents.

We particularly like Servant Keeper’s intuitive interface, which makes it easy for volunteers and members to master the system, rather than taking days or weeks to train users. The system has been designed to improve the efficiency of access to information, minimizing clicks and reducing jumps from screen to screen.

When entering a new member or family into the system, common information - last name, address, and phone number - are all copied over automatically to save time. The data is easy to edit, to account for differences in family information, when applicable. Customizable data fields provide an additional way for churches to tailor Servant Keeper to meet their unique needs and specifications.

If an attendee is just a visitor, they can be automatically excluded from member-only marketing collateral, such as emails and mailings. However, if at a later date church management team decides to include them within these lists, it’s easy to switch from visitor to membership status. This creates an easy way for churches to expand their congregation and improve overall outreach.

 

Servant Keeper - Contribution entry screen
 
  • Servant Keeper - Contribution entry screen
    Contribution entry screen
  • Servant Keeper - Picture report manager
    Picture report manager
  • Servant Keeper - Main list
    Main list
  • Servant Keeper - Individual profile
    Individual profile
  • Servant Keeper - Reminder tool
    Reminder tool
  • Servant Keeper - Servant keeper writer
    Servant keeper writer
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8

327 Reviews of Servant Keeper

 

Start your review of Servant Keeper

Click to start
http://www.softwareadvice.com/church/servant-keeper-review/
Software Advice Reviews (6)
More Reviews (321)

Showing 1-6 of 6

Faith from Pine Ridge Bible Church
Specialty: Non-Denominational
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2017

January 2017

Best Church Software for the price!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We are a small church (about 100 attendees) and recently purchased ServantKeeper as our first church management software. I'm pretty confident that this will also be our LAST church software because we bought the lifetime license and we love the program!
I (the church secretary) have used several different database management systems in past jobs, so I knew I wanted church software with a detailed database, member groups, family connections, and ease of updating/sorting. ServantKeeper is all of those!

Pros

When I add new people to the database, it automatically forms a family unit (with that person as the head), and it is so easy to add spouse/children directly from that family--which means I don't have to type the address/phone/anniversary/membership status multiple times. This is NOT the case with most other software I tested.
Every person can be added to groups or Sunday School classes, have attendance and contributions tracked, and can even have skills or volunteer areas added to their profile. It's very customizable, so this should be helpful for any organization.

Cons

The only downside for us is the formatting of the reports. There are a lot of reports available (i.e. family profile, directory pages, attendance) and they are customizable, but you can't change the formatting (font size, layout, etc.). Obviously, this isn't a huge deal, because the reports are still helpful--that's just the one thing I would change.

Advice to Others

If you want one database for the life of your church, this is the one! A little more money up-front, but worth it! This product is customizable, easy to use (especially if you are already familiar with database systems), and can easily grow with your church.

 
 

Dawn from Bethel Church
Specialty: Christian, Protestant

September 2016

September 2016

I love Servant Keeper

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

Ease of use, and great customer service. Reports of all kinds are quick and simple to create. It's impossible to choose a favorite feature. Publishing member directories is easy-peasy. Annual contribution statements -- which used to be a labor intensive nightmare -- is mostly just a matter of a few clicks now. SK emails the contribution statements, eliminating a lot of time, drudgery, and postage costs. There are some sophisticated options that are very simple to use, such as mail merge. The contribution keeper is straightforward, very clean and simple, minimal clicks make quick work of entering contributions.

Likes Least

I don't care for the music they play on hold when I call the Help Desk. That's really the worst thing I can think of.

Recommendations

Go to live demonstrations of different programs if they are available in your area. It's hard to evaluate a program without seeing how it functions.

 
 

Carol from Unity of Mesa
Specialty: Non-Denominational

April 2016

April 2016

Versatile, intuitive and comprehensive program!

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Our previous system was cumbersome, so converting to SK7 has been wonderful. The system is easy to navigate and it has a lot of flexibility with customized fields that allow us to adapt it to our needs. There's a solid selection of standard reports for basic reporting, and the ability to create your own reports with relative ease. We just started using the youth ministry features and staff are really appreciating its capability. We use QuickBooks for our accounting software and SK7 integrates nicely for our purposes for tracking revenue.

Likes Least

As I have expressed to the company, I am disappointed that support after the first year is based on the number of licenses you have, and as such, is very expensive for us. As a result, unless there's something drastic, we don't call. As the system administrator, I would be the only one calling for support, and I have recommended that they structure a tiered fee based on actual use. I know we'd get more out of the system if we could ask questions as they occur.

Recommendations

This is a user-friendly software program, but like any database, it's only as good as the data that is entered! Keep things as simple as possible if you have multiple users so your data is consistent.

I like that it integrates with QuickBooks, and that was one of the main reasons for purchasing it (along with ease of use).

 
 

Tanya from Gordon Memorial UMC
Specialty: Christian, Protestant

April 2016

April 2016

Servant Keeper ROCKS!

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Ease of use & excellent customer service/communication. I truly believe that SK understands that most churches are in a financial strain, so they keep their prices within reason...which makes perfect sense, as I'm sure they'll get more sales than other church software companies based on customer referrals.

Likes Least

Many of the tools are not YET (I'm claiming it to come soon :) available for Mac.

Recommendations

While the product/demo itself is very impressive with price to match, ALWAYS ALWAYS ALWAYS take customer service into consideration. When we were comparing 2 software systems (SK won overall hands down) the customer service of the other sucked big time. Although SK had the better price, had they been more expensive I would've still selected SK based on the product & customer service alone.

 
 

Janice from Christ Our King Church
Specialty: Non-Denominational

April 2016

April 2016

Servant Keeper is Wonderful!

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Extremely easy software to use. Easy to navigate around the modules. We purchased the Administrative/Membership/Contributions module. Love the Contribution reports! The Help Desk personnel is easy to deal with, although I only had to call them once. We are in the process of purchasing the Child Check-In module and are expecting it to be just as excellent.

Likes Least

Cannot think of anything I do not like. I had only one issue and the Help Desk sent me a file to download, which solved my problem.

Recommendations

If you have never worked with a church management or contributions software before, I would recommend Servant Keeper for its ease of use and simplicity. It works well with QuickBooks.

 
 

Bryon from Charlton Chapel Lighthouse Ministry
Specialty: Non-Denominational

April 2016

April 2016

Easy and Trustworthy Software

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Servant Keeper software is exceptionally user friendly. Servant Keeper helps me to get what I need done and be able to extract info quickly with no stress. Statements of contributions are easily generated with a custom note. Confidential counseling notes are safely kept due to the great security for each user. Important areas in congregants lives never slip by ( birthdays, anniversaries, even anniversary of the date of a death of a loved one) since SK makes the process so easy. This frees me up to do other areas of ministry without headaches of admin that I have experienced in the past with other programs prior to using SK.

Likes Least

I have no complaints. At first I hoped they would have bill paying built in but now I find it makes more sense to link with the system of my choice.

Recommendations

Do the 30 day demo they offer, call the sales people. They listen and will help you determine the best choice for you.

 
 
 
Showing 1-20 of 321

Sheree from Plainfield Bible Church

May 2017

May 2017

Has been really easy to work with.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Ease of use.

Pros

Love the custom features so that you can set things up the way your church needs them. Support has been good, questions quickly answered. We ordered the Guidebooks along with the software and I highly recommend those.

Cons

Reports feature is good but could be improved. They do not provide every example of reporting that we would like, and creating our own has been difficult to figure out how to do. There doesn't seem to be a feature on creating a report from scratch, rather than using a template that doesn't contain what you want. So I have been modifying what I need using some of the reports then taking them into Word to create what I need.

Source: Capterra
 

Liz from Great Island Presbyterian Church

May 2017

May 2017

Servant Keeper 8 is an amazing tool for ministry! It helps you to keep up with your church family.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Source: Capterra
 

Danny from Zeno

May 2017

May 2017

I really enjoy using Servant Keeper at church to keep track of contributions. It really helps track.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I like the features it has for tracking contributions and attendance. You can also make a directory.

Cons

It took awhile to learn how to use it, but I've figured it out and love using it. It's so helpful!!!

Source: Capterra
 

Richard from Pioneer United Methodist

May 2017

May 2017

Excellent

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The core features of this software are absolutely spot on. Our trustees, membership, and ushers are so pleased with how this software makes our work a breeze. Makes church administration so much easier. While some controls and layouts need work, the infrastructure is solid and the features are great for membership management and financial record keeping and reporting. Very easy on the pocket for small churches too.

Cons

The user interface needs improvement in layout of controls and workflow for quality in appearance and presentation and user prompting. But features far make up for these shortfalls.

Source: Capterra
 

Clayton from Wymore Church of Christ

May 2017

May 2017

Servant Keeper has been very user-friendly for us, and their customer service is outstanding.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

We like that Servant Keeper is customizeable to our church and our situation, making this software versatile.

Cons

That we can only install it on one computer without paying more for it. The cloud option is simply too expensive for most smaller churches.

Source: Capterra
 

SCOTTY from Bethel Baptist Church
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

BETHEL BAPTIST CHURCH

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We have used Servant Keeper for years. It is easy to use and has every function we will ever need. Could not find a better program for what it is designed to do. The support people have been top notch. I would highly recommend their software.

Pros

Simple to use. Well designed. Does very well everything it was designed to do. Much is automated for you.

Cons

None

Advice to Others

We had used other software in the past. Servant Keeper is not overkill and is great value. We have used it weekly for years and it has met every need we have ever come up with.

Source: Capterra
 

LeRoy from New Life Pentecostal COGIC

April 2017

April 2017

ServantKeeper: Excellent Church Management Program

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Our church has used ServantKeeper for over 10 years. It's an excellent program that is very user friendly and offers an plethora of features to ensure the success of your ministry. Customer Support is very pleasant and I have called a few times only to learn that the individual troubleshooting my problem is a Pastor him/herself. We are very pleased with the software and find ServantKeeper to be a worthwhile investment!

Source: Capterra
 

Karen from Midway Baptist Church

April 2017

April 2017

A Good Balance

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

After switching to Servant Keeper I have enjoyed the balance of having a software that is installed as a traditional one and yet all the features of that cloud-based offers.
It is easy to navigate and look forward to using all the features.

Source: Capterra
 

Sophie from Victory Christian Fellowship Jewell
Number of employees: 1 employee Employees number: 1 employee

April 2017

April 2017

Servant Keeper is a longtime Friend

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I have used the software for over 20 years now. I love how simple it is to learn and use. It doesn't matter if you are a small or large church, it's the best! The support is outstanding. Every time I had a problem, the help was courteous and friendly and knowledgeable. I love the new upgrades over the years. It is user-friendly.

Pros

Very simple to learn and use.

Cons

There is nothing I could think of.

Advice to Others

No

Source: Capterra
 

Andrea from HWC

April 2017

April 2017

Great product at a great price

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

This is a great product that exceeds expectations. Great value for what Servant PC delivers.

Source: Capterra
 

Eric from Point Lookout Community Church

April 2017

April 2017

Extremely great value with the best of customer care and support.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I wish we had signed up for this sooner. The software really is user friendly and has more options available than we could ever use. Signing up was easy and customer support is awesome. Highly recommend this.

Source: Capterra
 

Marilyn from Christian Psthway Fellowship

April 2017

April 2017

Christian Pathway Fellowship

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality

Great people to work with and very knowledgeable of the Servant Keeper Program! Would recommend to any church!

Source: Capterra
 

Kathy from Victory Baptist Church

March 2017

March 2017

Servant Keeper Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

As we were looking for a new program to track contributions, we came upon SK, we reviewed the online information which led to a call to SK. The information we reviewed as well as the phone call were all positive. I have found the program to be easily understood, I was about 10 weeks behind in entering our contribution after a couple of days of entering the basic information I was able to catch up the backlog. I am excited about the different reports and other things that I can do, the time saving of not needing to retype some of the information that we might use is a Blessing. I have spoken with 2 or 3 different people at SK for various reasons and have found them very helpful and excellent in their explanations.
I would highly recommend this program. I have not used all of the features but the ones I have used are wonderful.

Source: Capterra
 

Pj from First Baptist Church, Lewisburg TN

March 2017

March 2017

We're well pleased on EVERY level...

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I volunteered to handle the long-overdue church directory only to discover the software the office had been using was defunct and there was no way to export the data. The minister had already selected SK (thank goodness!) but it had never been implemented for several reasons that had nothing to do with the software itself. Sometimes life just gets in the way!

I started from the ground up, entering about 1000 members and, yesterday, after 60 days of part time data entry (as my work schedule permitted), we printed our first "in house" church directory!

It's significant to note that we began actually using SK the FIRST WEEK of installation. We started with the regular contributors and Sunday school enrollees and the church secretary began using SK to track contributions and attendance that very first week.

We highly recommend Servant Keeper.

The SK Help Desk was been extremely helpful every step of the way, but the software is so straightforward and easily understood, that we really haven't needed them much.

Source: Capterra
 

Lee Ann from Augustana Lutheran Church

March 2017

March 2017

Software Plus

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I've just purchased Servant Keeper for members & contributions. Haven't had time to use everything. I was able to enter members easily & without instructions. Very intuitive.

Source: Capterra
 

Tesha from Redeemer OPC

March 2017

March 2017

Definitely worth the money

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I've only been using Servant Keeper for just a few months now, but so far it has been very helpful for our ministry here by making our office run efficiently. I especially love the way it can track all of our giving.

Source: Capterra
 

Suzanne from First United Methodist Church of Alvarado

March 2017

March 2017

Thank God for Servant Keeper!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Our old software was not accurate. We have struggled with it for a long time. Servant Keeper is easy and accurate! We are so happy with Servant Keeper!

Source: Capterra
 

Carol from Western Yearly Meeting
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2017

March 2017

Lucky to have been contacted by Servant Keeper

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value

When we were looking at the product our sales person was very helpful in determining how to best utilize Servant Keeper. We were able to import our records from Access in a very short period of time (15 Minutes). The program is self explanatory and very very easy to use and learn. In addition, we will be able to gather all the information needed easily. What a bonus

Pros

Ease of learning and Use

Cons

None found yet

Advice to Others

I used to work for another church software company (actually 2). I found this software to be very user friendly, providing us all the information needed and a very reasonable cost. (Less than half of the other software). As a former trainer for the other software companies, I am in awe of this product

Source: Capterra
 

Joshua from Big Woods Bible Church

March 2017

March 2017

Professional & Functional

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I am a new user of Servant Keeper. It is an incredibly powerful organizational tool that is easy to learn and use. I love the different apps that are available to link back to the database that provide easy to use tools for administrators and congregants alike. My favorite tool is SK Notify. It gives me and other leaders a clean and professional way to send bulk emails and texts to specific groups that are generated from Servant Keeper 8. If you're looking for an easy to use program to help with all your church organizational and administrative needs, don't look for individual programs that may or may not work well with each other - go with Servant Keeper.

Source: Capterra
 

Douglas from Mahomet United Methodist Church
Number of employees: 51-200 employees Employees number: 51-200 employees

February 2017

February 2017

Servant Keeper - The First Three Weeks

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The migration to Servant Keeper from another software management program has exceeded all expectations. We migrated our data files over on a Friday morning and the staff was entering the Sunday offerings the following Monday morning without any issues or concerns. Our time to post the offerings and prepare the deposit documents was reduced by over 40%. By the end of the third week of use, the VANCO Payment Systems software were linked to the Servant Keeper program, and the Servant Keeper software was totally integrated into the QuickBooks Premier Edition 2017 Non-Profit software. The Importing and Exporting of the data between the three (3) programs has exceeded our expectations.
By the end of the first month the Finance Committee received at their monthly meeting, in addition to their standard financial reports, additional reports generated from the vast number of report options available from the Servant Keeper Report Manager. (We discovered that the Report Manager was so powerful that we could within 60 seconds not only could we select the Reports menu, the Report Manager, and the Criteria for the report, the report was displayed on the screen and the printing was usually completed in less than 50 seconds.)
The Membership module has also exceeded all expectations. By the end of the first week our Pastor's smartphone was programmed to access the Church's Servant Keeper data base and within hours it was put into use as well. Our former management program had limited information about our members and we are taking advantage of the vast number of data fields to gather and enter the information. We will be launching later this year the option to make it possible for members to access the member portal that will be added to our website. This will benefit both our members and our staff to update and maintain the family records.
There is no doubt that Servant Keeper software is a very powerful, but easy to use, management program. In the business environment of which I was involved in the design and implementation of software programs such as Servant Keeper would be rated in the top 10% without a doubt. There is no doubt that a software program of this caliber would be significantly more expensive to acquire and administer. If a staff member has a reasonable working knowledge of word processing and spreadsheet programs, they can replicate the experience we have had and the support that has been provided to us from Servant Keeper.

Pros

Easy of navigation, yet extremely comprehensive in depth.

Cons

I have not found enough differences to justify both speed tasks and a regular task bar. I also found the User Manual (Contributions especially) in need of reprint. Many index pages are of by two (2) and the user needs to add 2 to most page numbers.
The author makes some assumptions about the reader: 1. That they have a working knowledge of the entire system when reading about a specific task, 2. There are words or topics missing in the index which makes it difficult to navigate through the book.

Advice to Others

One of the additional powers of the SK software is the linking to other software systems ie: VANCO, QuickBooks, Transmodus, and others like these, yet there is very little in the manual to help the user link the systems. This area could be improved.

Source: Capterra
 
 
Write a Review