TrueERP Software


 

True ERP is a fully integrated and customizable business management system for organizations of all sizes. Serving thousands of customers worldwide for two decades, True ERP helps reduce company costs and data entry while increasing efficiency. Data only needs to be entered once, and it is updated in real-time across all channels.

True ERP contains several different features to help streamline processes. The system’s accounting feature provides charts and graphs through Real Time Reporting, so users instantly gain access to graphical representations of data. The customer relationship management module helps sales teams track responses, document customer histories, and even generate customer satisfaction reports. Through the program’s Electronic Data Integration (EDI), files can be imported and exported in virtually any format from anywhere, and the system can also integrate directly with Google Analytics. Managing inventory correctly is crucial to maintaining costs, and True ERP’s inventory control feature shows current stock levels, tracks volume prices, documents raw materials inventories, saves supplier and purchasing codes for multiple vendors, and tracks stock levels across numerous stores and warehouses.

We especially like True ERP’s manufacturing module, which tracks both simple assemblies and more involved schedules with various processes and resources. Users access at-a-glance jobs to see what is on-line and upcoming at any given point, and the manufacturing module is directly connected to the purchasing feature, so purchasing managers are instantly notified of inventory that is required for upcoming manufacturing stages.

We recommend True ERP to businesses of any size, from SMBs to enterprises, with up to 500 employees. The system is available in both web-based and server-based formats and is a great fit for wholesalers, construction firms, retailers, manufacturers, and distributors.

 

Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8

25 Reviews of TrueERP

 

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Software Advice Reviews (18)
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Showing 1-18 of 18

Lara from Australian Scaffolds
Specialty: Building materials
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2017

February 2017

Running different types of reports is so easy!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

In short, yes TrueERP has helped us manage the day to day business. It is a big program and it was a significant change overall. The past year has been a big adjustment and you guys are developing the Hire module for us. After those developments are complete it will be even more helpful. I would also give a higher rating for “Value for Money” once our additions are done and we can use the Hire module. I wouldn’t hesitate to recommend the software to anyone with experience in inventory software, otherwise, there is a bigger learning curve. Besides that, I would for sure! Personally, I would describe the software as user-friendly!

Pros

Running different types of reports is so easy! The sort functions for lists and the ability to apply filters is also great!

Cons

We have had problems loading some of our really big reports. We also found an issue with the auto-reorder functionality but they are fixing this for us now.

Advice to Others

Set up a sample company to mirror your current company to learn how to use the software without mucking up your real data. Practicing in a sample environment has been really good for us!

 
 

Paul from Specialised Plumbing Centre
Specialty: Plumbing & HVAC
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2017

February 2017

Very user-friendly, that's why I got it!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

The software is very user-friendly, that’s why I got it! I can always call in and get real-time support, however, sometimes I need to call them to follow up. I would recommend the software as well. If the Gold Coast office asks me to be a reference, they can ring me up for a recommendation.

Pros

The part I like best is the ease of use! You can get where you want to be quick!

Cons

It can be slow, for example when pulling the product list, particularly at our second location.

 
 

Karren from DMD Importers
Specialty: Other goods
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2017

February 2017

It is a very adaptable package!

Ease-of-use

Functionality

Product Quality

Customer Support

I would recommend TrueERP! It accommodates any kind of business and molds to what their needs are. You can tell by all of the different features that it would suit any company, especially larger companies. It is a very adaptable package!

Pros

The things I like best about TrueERP is that it is user-friendly and straightforward. It also makes invoicing very easy.

Cons

Only that with the last update some of our templates were affected & some preferences were changed which was a little time consuming to fix.

Advice to Others

I use the memorized transactions feature to copy PO’s.

 
 

Don from Betacraft NZ
Specialty: Apparel
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2017

February 2017

Wholesaling/Garments

Ease-of-use

Functionality

Product Quality

Customer Support

TrueERP has helped manage our processes and there are definitely parts that are user-friendly. Some parts are little more difficult to manage. We are always able to call and get real-time support.

Pros

All the best parts I take for granted because I use the software on a daily basis, and it does what I want it to do.

Cons

At times the speed and it would be great to have a report writer we could use.

Advice to Others

Use the shortcuts available for training, like the help pages.

 
 

Roger from Rapp Australia
Specialty: Medical equipment & supplies
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2017

January 2017

Would I recommend TrueERP? I always do and already have quite a bit!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

It does help me manage the daily business, I think it’s good and it does what I want it to do. I would like to embed more of the manufacturing features in, especially now with version 2017. The software is user-friendly, but the user environment is always changing so it could continue to evolve. I am always able to call and get real-time support, and support now is better than it was previously. I have recommended the software to others quite a bit.

Pros

I love that I can get things live. The value for the money is great because it is always developing.

Cons

It’s great in development, but it’s still rising. There are small functionalities I want it to have, like being able to print from the prepayment screen.

 
 

Peter from Placid Pools
Specialty: Other goods
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2017

January 2017

In the business of pool building & retail

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

TrueERP has helped us with POS, invoicing and tracking customers and stock. I suppose it is user-friendly. As with everything, though, for those who aren’t as computer literate, you may have to play around. I am able to call in for support when I need it and I would recommend it.

Pros

Inventory and customer/stock lists

Cons

Financials

Advice to Others

Like any new program it takes time to appreciate the complexity.

 
 

Kristy from Manuplex
Specialty: Other goods
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2017

January 2017

Underground Mining/Manufacturing

Ease-of-use

Functionality

Product Quality

Customer Support

TrueERP has helped me manage my daily business processes and I can call in to get real-time phone support. We are waiting on an issue with the tax summary, but this should be resolved in the latest version. I would recommend the software to a friend/colleague.

Pros

It’s easy to use once you get to know it and I can make entries quickly.

Cons

Nothing really.

 
 

Kevin from National Energy & Light, Inc.
Specialty: Other goods
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2017

January 2017

Expensive but if your big enough, its worth it!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I had the pleasure of having an incredible sales person but this program is actually MASSIVE! You most certainly need to be a company of a certain size or bigger to get value out of this but it is jam packed with features! I don't know if this is true for everyone but my sales rep even told us that they can build in any other feature we need! So far I haven't seen anything they are missing though. This comes with all kinds of inventory management functionality as well as project management tools. This has accounting and finance built in and really is a complete set of tools for your distribution business.

Pros

So many features! This does it all, accounting, finance, inventory, project management, all in one!

Cons

This is an incredibly expensive product so it is not for everyone! You have to be of a certain size company for the numbers to make sense to you. Only if your big enough will you see the return on investment that makes this worth it!

Advice to Others

If you have a medium to large company check this out! After a certain size company the value of this software just sky rockets!

 
 

Leena from Fashion Uniforms Ltd
Specialty: Apparel
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2017

January 2017

Going from three separate systems to this has made my life so much easier!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Using ERP had definitely helped us manage our business! We used to have three separate systems for manufacturing, accounting and invoicing.

Pros

The feature I like best about TrueERP is accounts and I find the reporting very good. It’s nice to be able to drill into a transaction when digging for details. I also like the ability to export to Excel. It’s all very accurate!

Cons

Sometimes batch updates take some time because of all the data.

Advice to Others

I would definitely recommend TrueERP to a friend or colleague, I love ERP! Going from three separate systems to this has made my life so much easier!

 
 

Glenn from Steel Maines Pty Ltd
Specialty: Metals / minerals
Number of employees: 51-200 employees Employees number: 51-200 employees

January 2017

January 2017

The transparency and how everything is linked is great

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

ERP is user-friendly and a big step up from our last software; the way everything links together is great! We are a very complex company and have 3 major sites. We are still in the process of finalizing our specific additions/customizations. Once these are finalized we would be a great reference because of the complexity of our business.

Pros

I like the transparency between transactions, to reporting, to customer and supplier accounts, and how everything is linked.

Cons

The perpetual system is difficult for us. For example, in month-month reporting, I would like to prevent people from posting in previous periods. I would like these periods to lock and any adjustments to be posted to the following month.

Advice to Others

We have requested several additions around the purchasing and manufacturing processes. The specifics of these additions need to be mapped out very clearly between developers, project managers and your company.

 
 

Mariella from Mavalerio
Specialty: Food & beverage
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2017

January 2017

Very user friendly!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

ERP is user-friendly and has helped us manage a daily business, especially for my position. I don’t usually need to call in for support, but when I do they are always there for me. I would recommend TrueERP.

Pros

It is very user friendly, if I don’t know something I can usually find it, if not there’s always help.

Cons

That’s a hard question. I guess what I like least is that we can’t customize our reports exactly the same as our sister company in Brazil.

Advice to Others

Get everything working before starting the go live phase.

 
 

Kyle from Texas Erosion Supply
Specialty: Other goods
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2017

January 2017

Customer support is very friendly and can answer any question

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

TrueERP has helped us manage our sales, invoicing and purchasing processes. When we need support is good. I’ve always used the California office, they are very friendly and can answer any question!

Pros

I like the ability to drill-down, it helps you find information faster, and I love the feature you have with templates, you can construct them on the fly.

Cons

Nothing that I really like least. For the most part, any issue we’ve had has been resolved.

Advice to Others

Make sure when you make the conversion, to know which accounts you’re using because it will impact reports.

 
 

Jag from RSL Cabs
Specialty: Automotive
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2017

January 2017

Great customer service, it's user friendly and very reasonably priced!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I would recommend ERP because they have great customer service, its user friendly and very reasonably priced! I am always able to call and get real time support, and if I leave a message they always call back promptly. They usually solve my problems right away, but if they do need to get back to me it’s generally within 1-2 days. If it's regarding an addition to the software, the longest we have waited is 1-2 weeks.

Pros

It is a very self-explanatory software.

Cons

I can’t really find any issues with it.

Advice to Others

I have worked with 25-30 different software, so I know that this is very user friendly. You just have to know your needs from the software depending on your industry.

 
 

Rikki Lee from Manuplex
Specialty: Other goods
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2017

January 2017

Currently running 90% of our business through the software!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

TrueERP has definitely helped us manage our daily business. For the most part, it is user-friendly and I would recommend the software to a friend or colleague.

Pros

TrueERP is great because it incorporates all parts of our business. We are currently running about 90% of the business through the software!

Cons

It can be glitchy and I also wish the support was better and more reliable. It would also be nice to get updates when new versions become available. I am definitely interested in getting the next production version!

 
 

Jasmine from Odem Inc
Specialty: Food & beverage
Number of employees: 51-200 employees Employees number: 51-200 employees

January 2017

January 2017

Great Software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

First off, I love how this company actually tries to make sure their customers are happy. Most companies don't care after they have sold you. TrueERP really values customer service and pride in their product. This is one of the best decisions I have made for our company. The product is easy to use and I love the customization portion. The inventory management is seamless and in real time! This helped us since we have multiple locations!

Pros

Ease of use, customization and customer service

Cons

Reports are great but you need to be trained to get them designed correctly.

Advice to Others

Definitely, do your research! But for us, TrueERP is a great fit.

 
 

Murray from Madeurne Pty Ltd
Specialty: Other goods
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2016

October 2016

Great ERP package

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

This product is user friendly and easy to use
Covers all areas of business well
Excellent inventory control principals
The ability to to control manufacturing jobs is amazing
Customer support is easy to deal with and informative

Advice to Others

Great company to work with
Onsite project managers very understanding to business needs & demands
Training is informative and structure to allow the team to understand

 
 

Abdul from DF Wholesalers Pty Ltd
Specialty: Consumer packaged goods
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2016

October 2016

As far as a program, it's beautiful.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

In my experience, you will learn the software as you go, but TrueERP has helped me manage my daily business processes and I would describe it as being user friendly. As far as being able to call and get real time support, the last 4-5 months I didn't need anybody, but support is always there. I usually call the Australia office to get support and although it's not always the case that it will get resolved the same day, someone will get back to me regarding the issue.

Pros

I like that I am able to get the reports that are required and I wont lose any information that is in the system. There are many ways for you to search which makes it easy to find the information you are looking for.

Cons

If I leave and go away for a job it will log me off and I have to log back in.

Advice to Others

The most important thing is to understand what a computer is and what it does. Not many people truly understand how software works and I think people have to adjust expectations and understand what the program does.

 
 

Alisha from Old Fashioned Natural Products, Inc.
Specialty: Other goods

March 2016

March 2016

TrueERP was the Solution we needed!

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

They are on top of any concerns we've come across and the product works very well.

Likes Least

We had to do some figuring out of our own with certain things. Things were specified that would be included but not enough to where they wouldn't be specified right away.

Recommendations

Do your research! I researched for 3-4 months for our small company. Giving the fact that we hadn't changed our ERP Software in 30+years it was a very drastic but necessary change. We are happy to be moving forward with the times and with all of our information being in 1 place, instead of 2 or more.

 
 
 
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