Building Engines Software


 

Founded in 2000, Building Engines is Web-based system designed with commercial real estate owners and managers in mind. Software users can manage their building operations and tenant services by automating day-to-day tasks with this comprehensive, integrated platform.

By standardizing, automating and mobilizing operations, users get real-time visibility and the control needed to improve key areas of daily activity, and ultimately, net operating income. Building Engines reports that clients consistently reach a 70 percent growth in documented tenant service delivery.

The Building Engines Integrated Platform, which is available via web and a mobile app, includes an extensive range of functionalities. These include preventative maintenance, both a vendor and tenant portal, resource scheduling, incident tracking, broadcast messaging and more.

The solution comes with a rapid deployment program that is designed to make the adoption process and smooth and simple as possible. In addition, product enhancements are released frequently, and updates are automated to streamline continuous system improvement.

Building Engines leverages the Oracle database to ensure adequate support of massive amounts of information. The system can be accessed through Internet browsers and mobile devices by staff, managers, tenants, and other authorized users. Their mobile app, BE-Mobile, is available on iOS (Apple), Android & BlackBerry.

With nearly 15 years of focused operations experience helping clients achieve real improvement and with an emphasis placed on customer service, Building Engines boasts a 97 percent lifetime client retention rate.

 

Building Engines - Service request
 
  • Building Engines - Service request
    Service request
  • Building Engines - Work order request
    Work order request
  • Building Engines - Inspections
    Inspections
  • Building Engines - Compliance
    Compliance
  • Building Engines - Tablet and mobile view
    Tablet and mobile view
  • Building Engines - Tenant services
    Tenant services
Supported Operating System(s):
Web browser (OS agnostic), Windows 8

7 Reviews of Building Engines

Showing 1-7 of 7

 

from HSHS Medical Group
Specialty: Healthcare

Building Engines User

Ease-of-use

Functionality

Product Quality

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N/A

Likes Best

It's easy to use from a customer point of view. The drop downs allow you to select the facility easily. Selecting the problem area is clear and it is simple to enter a description.

Likes Least

No way to escalate requests to the property management firm.

Recommendations

Ask yoursefl if it truly satisfies all your needs or if it's just a bare bones solution.

 
 

from Stone Barns Center for Food and Agriculture
Specialty: Other

SBC Bldg Engines

Ease-of-use

Functionality

Product Quality

Customer Support

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Likes Best

User friendly operations, easy to follow instructions and access to needed information. Friendly professional deployment staff.

Likes Least

Set up time takes a bit of work and once set may need some tweaking to get it right.

Recommendations

Compare different vendors as I did. There is a wide range but you will find that Building Engines fits most situations/needs.

 
 

from Boston Capital
Specialty: Real Estate

Excellent work order system!

Ease-of-use

Functionality

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Customer Support

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Ease-of-use
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Likes Best

Really easy-to-use work order submittal. Simplifies the process for tenants and property management. We also have a secure building, and the visitor access functionality is great- tenant's can add a single visitor at a time, bulk add a list, or set up a recurring visitor (so they don't have to enter it every time). Everything is routed directly to lobby security- very streamlined process.

Likes Least

The support team is awesome. We were sad that our account rep was switched though...

Recommendations

Building Engines might be a little higher in cost, but you get what you pay for. They pack it full of functionality, and everything is included in one license fee.

 
 

from Sunrise Management & Consulting
Specialty: Real Estate

Technology for Great Service

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
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Likes Best

We pride ourselves on being a company that is on the cutting edge of technology. Building Engines' Mobile Platform and reporting options give us the ability to realize that commitment and help us to be a premier property management company. The mobile allows us to respond to service requests immediately even when we aren't at a computer. A notification will come through on a device and our maintenance staff is off and running while letting our residents know they are being taken care of.

Likes Least

There have been times when a new release has come out where, in order for the app to continue working, the solution was deleting the app and downloading it again.

Recommendations

It is important to be an innovative company that is always taking advantage of the latest trends in technology. My advice is just to be aware of everything that is out there and what your competition is using; and how technology can differentiate your brand from everyone else.

 
 

from SJG Properties
Specialty: Real Estate

Great Application!

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
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Functionality
Product Quality
Quality
Support
Likes Best

Building Eninges' mobile app is excellent for use with their work order system; allowing our maintenance staff to acknowledge a request in real time and address it immediately. As a company we believe Building Engines is an excellent tool to improve efficiency and transparency when it comes to showing tenants how productive we are.

Likes Least

Sometimes I find myself wishing the software could do something different or more just to find out it does and I just wasn't aware. Finding a way to address all the little add-on features to the main product would be a great improvement.

Recommendations

There was a lot of serious research that went into our decision. You really need to know the whole product and take the time to research and compare to get the best product for your needs.

 
 

from Urban Renaissance Group
Specialty: Real Estate

Continuous Improvement and Innovation

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Customer Support

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Likes Best

What impresses me most about Building Engines is not only how quickly and painlessly they converted our new buildings to their platform, but also their commitment to continuous innovation and improvement.

Likes Least

I'm very happy with Building Engines and at the moment nothing comes to mind!

Recommendations

Make sure to discuss the deployment process especially if you are converting from a different software.

 
 

from Boston Capital
Specialty: Real Estate

Hands down best support

Ease-of-use

Functionality

Product Quality

Customer Support

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Product Quality
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Support
Likes Best

There are many options for reaching support, online tickets, call, chat, etc. Most questions are resolved by a live person immediately. They are always willing and flexible to listen and look for a work around if the system can't currently do what we are asking for.

We used the Visitor Access feature a lot- completely streamlined the process and integrated with our lobby security.

Likes Least

There is not much that I didn't like. I found it very easy to use.

Recommendations

Make sure that they have a good training and support structure.

 
 
 
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