eMaint CMMS Software


 

eMaint, a Fluke company, is a computerized maintenance management software (CMMS) solution that assists thousands of businesses worldwide to manage enterprise assets, streamline workflows, track inventory and schedule preventive and predictive maintenance.

The core functionalities include tools for tracking, managing and controlling work orders and requests, inventory and spare parts, work schedules and assignment, monitoring equipment condition and supporting regulatory compliance.

eMaint’s web-based, Software as a Service (SaaS) solution can be accessed on PCs, smartphones, tablets, and any other browser-based device. Every eMaint subscription package includes a Customer Success Manager, unlimited helpdesk support (via phone, email and live chat), daily data backup, and software updates and enhancements.

This solution can be configured for businesses of any size, from small organizations to Fortune 500 corporations, and is flexible enough to serve a variety of industries, including (but not limited to) manufacturing, facilities management, fleet, energy, healthcare and universities.

 

eMaint CMMS - Dashboard
 
  • eMaint CMMS - Dashboard
    Dashboard
  • eMaint CMMS - Asset management
    Asset management
  • eMaint CMMS - Inventory management
    Inventory management
  • eMaint CMMS - Preventative maintenance
    Preventative maintenance
  • eMaint CMMS - Reporting
    Reporting
Supported Operating System(s):
Mac OS, Web browser (OS agnostic)

102 Reviews of eMaint CMMS

 

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Software Advice Reviews (52)
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Showing 1-20 of 52

Gary from Advance Disposal Co.
Specialty: Other
Number of employees: 51-200 employees Employees number: 51-200 employees

May 2017

May 2017

Great support during the implementation process.

Ease-of-use

Functionality

Product Quality

Customer Support

Pros

eMaint is extremely detailed. It allows for you to do a little, or a lot. The more you put into the program, the more you will Back from it. Extremely impress with the ability to integrate eMaint with our existing accounting software.

Cons

The program is a bit complicated. It takes a lot of training. The computerized voice used in the eMaint University training modules can be hard to listen to after a short period of time.

 
 

Adeseun from Honeycomb Confectioneries Limited
Specialty: Manufacturing
Number of employees: 201-500 employees Employees number: 201-500 employees

May 2017

May 2017

eMaint has completely restructured the way that we perform maintenance tasks. Automating the scheduling function, creating a log of past work, and delivering a history for each asset is the just the tip of the iceberg when it comes to eMaint.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

eMaint is a full featured software. You really can't go wrong with it.

Pros

Fully functioning and customizable to fit any operation. Great customer support and technical support. In-house subject matter experts to make your implementation successful. Very cost effective. New versions becoming more and more user-friendly.

Cons

The only con I can think of is the time it takes to manage. This requires a full-time eMaint champion to ensure success with this product.

 
 

John from CTI Foods
Specialty: Manufacturing
Number of employees: 201-500 employees Employees number: 201-500 employees

May 2017

May 2017

A mediocre experience that has only gotten worse

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

If you paid me to use this software I would still look for something else to use that works well.

Pros

This product is web based and can be used anywhere from work to home or on the road

Cons

difficult to use, Random bugs happen, customer support doesn't seem to know how to solve issues and frequently creates new problems while trying to fix the problem reported.

 
 

Sharon from Quest RV
Specialty: Transportation & Fleet
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

We use it for fleet maintenance and invoicing customers.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

The clean feel and appearance of the printed content. Customer Support is the BEST - responsive, helpful, friendly, everything you want. No question seems too dumb.

Cons

I can't get dates on my reports and must write them in manually. Seems like a basic thing, but can't get it. Also wanted to move line items up and down on invoice and can't do that, which makes the invoice difficult to edit.

 
 

Shrinaath from Rizo Lopez Foods
Specialty: Manufacturing
Number of employees: 201-500 employees Employees number: 201-500 employees

March 2017

March 2017

e-Maint FTW

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

e-Maint is definiely a product I will recommend for preventive maintenance and for setting up a full scale maintenance system for small enterprises,

 
 

David from H&S Manufacturing.
Specialty: Manufacturing
Number of employees: 51-200 employees Employees number: 51-200 employees

February 2017

February 2017

Changes

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

With the inclusion of meter based maintenance, there have been some growing pains for eMaint.
It is a bit convoluted for the basic user.
If you are not database savvy, you can paint yourself into a corner quickly.

Pros

On the other side, the multitude of functions allows allotting of versatility.

Cons

Busy for the basic user. Its easy to get lost in the X3, X4 differences.

Advice to Others

Be data base savvy and be extremely careful about date input, set up and how you want to use it.
I suggest a paper plan first.

 
 

Derek from Westmorland Fisheries Ltd.
Specialty: Food and Beverage
Number of employees: 201-500 employees Employees number: 201-500 employees

December 2016

December 2016

Easy to use, easy, outstanding customer support. Emaint has helped our maintenance team become great again..

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

EMaint assisted us in improving and organizing maintenance program, amazing customer service, and technical help when need it. I am glad we chose eMaint!

Pros

Web base can be accessed anywhere

Cons

Mobile feature does not include all options

Advice to Others

Take the package that includes a dedicated Account Manager, take as much online training as possible.

 
 

Richard from IAC
Specialty: Automotive
Number of employees: 10,000+ employees Employees number: 10,000+ employees

December 2016

December 2016

CMMS

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Very expandable and easy to teach for different functions. license based can get expensive on large platforms.

Pros

Does everything, easy lookup options, and good training material

Cons

Not web based, hard to customize

Advice to Others

good tool for large or small companies. inexpensive.

 
 

Andrew from PVS
Specialty: Chemicals
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2016

November 2016

CMMS

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

Just started implementation at one site. So far everything works great.

Pros

Cloud based and can use tablets in the field

 
 

Andrew from erae Automotive
Specialty: Automotive
Number of employees: 201-500 employees Employees number: 201-500 employees

November 2016

November 2016

eMaint Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I like the product, however when they sell you the "Self Starter" package i believe it's under stated how little help you can get from the company.

Pros

many many different functions available. Everything from purchase order to periodicity maintenance tracking.

Cons

Difficult to change the program to existing processes.

 
 

Charles from Grinnell College
Specialty: Education
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

October 2016

October 2016

Emaint Success

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

This product is the best maintenance management software I have used in my professional career spanning 20 years. The ability to customize it to your needs makes it a must have. The customer support is by far the best on the planet and the value from a cost standpoint far out weighs other cloud products. Love the training and development options for users.

Pros

customization, flexibility, extremely helpful and knowledgeable staff, cost, metrics, dashboard, reporting, training/development of users

Cons

suppress pm's, lack of facility related modules (keys, custodial, fleet management)

Advice to Others

If you need the ability to customize and be flexible in your operation this is a can't miss product.

 
 

Michelle from QTS
Specialty: High Tech
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

October 2016

October 2016

The Great

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Looking for a great all ROUND CMMS software? eMaint's the name. eMaint assisted our organization to gain improved structure and reliability of our maintenance data. They also have terrific support, account and training staff.

Pros

User friendly, continued training, configurable

Advice to Others

Consider a free trial.

 
 

Natalie from Witzenmann USA LLC
Specialty: Manufacturing
Number of employees: 201-500 employees Employees number: 201-500 employees

October 2016

October 2016

eMaintenance has helped our facility, but can use some improvements.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We have moved all of our functions from separate spread sheets and databases to using eMaint X3 for a majority of our processes. This includes inventory, purchasing and maintenance. However, when we attempted to use the requisition system, there were quite a few road blocks. So many in fact we decided to go in a different direction.
The system as a whole is great, but can be cumbersome for what should be simple operations. We are going into our 4th year of using eMaintenance, and hope that as new changes are made to the system, we can use all of the tools the system has to offer to help our productivity.

Pros

Availability of reports is helpful. The dashboard is great for monitoring a wide variety of functions. Can use the system for a variety of different functions across multiple departments.

Cons

No wizard for creating simple reports. The requisition and stock order functions could use some work.

Advice to Others

If you are using multiple different systems, as our company was, to handle functions; inventory, requisitions and reporting, eMaintenance can be a very powerful tool. It does require some patience and can handle some tweaking to accommodate your specific needs, as there can be a lot of steps for simple functions. eMaintenance has helped our company streamline a few different processes to save time and increase our tracking capability.

 
 

Mark from Molded Fiber Glass South Dakota
Specialty: Manufacturing
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

October 2016

October 2016

Very satisfied

Ease-of-use

Functionality

Product Quality

Customer Support

This is a great software that allows a lot of flexibility with what the end user does with it. You are able to set up all of your assets and then track WO history by type of service you have set up. You can see what parts have been used on any asset or narrow it down to a specific WO. Gives you control over costs and inventory control. You can scale it to the size that you want, from basic PM generation to full asset tracking and management.

Pros

Web based so it can be accessed anywhere you can get internet service. Great customer service and technical help when you need it. You can have a dedicated account manager for your account depending on your package choice. On-line help and tutorials to help you expand you knowledge base of the product and features of the software.

Cons

Web based if you have poor internet service.

Advice to Others

Call the number or start an online chat with customer service and let them show you what it can do for you. There are a lot of CMMS programs out there so evaluate you and your company's needs and go with the one that can help you the most.

 
 

James from cintas
Specialty: Manufacturing
Number of employees: 10,000+ employees Employees number: 10,000+ employees

October 2016

October 2016

Great CMMS with committed and engaged eMaint employees

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

eMaint is great software with some great support. Always things to improve. Need to better integrate large implementations with multiple accounts. Consolidated accounts and master accounts are good but having to use a programmer to change minor items across 165 accounts slows things down.

Pros

Great company support. Customizing fields are nice.

Cons

Better quick changes of 165 accounts.

Advice to Others

eMaint is all you need to consider when looking at CMMS. They have everything you need and will gladly work and customize to ensure it is successful for any customer.

 
 

John from CSM
Specialty: Food and Beverage
Number of employees: 201-500 employees Employees number: 201-500 employees

October 2016

October 2016

eMaint Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Really like it. There are a lot of features that can be useful in our purpose.

Pros

All the features

Cons

It takes a while to learn all the features and how to apply them.

Advice to Others

Take as much training, it will pay off in the end.

 
 

Ron from Norco Industries
Specialty: Manufacturing
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

October 2016

October 2016

best choice for your CMMS

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We reviewed several different options when it came to which CMMS we were going to use. Emaint by far was the most attractive option available. The ease of use, ease of set up, outstanding customer support, and bang for your buck puts their competition to shame. Emaint has helped us to become a much more proactive maintenance department.

Pros

Ease of use
User interface

Cons

Price

Advice to Others

Take the time to go to some of their training courses.

 
 

Amanda from Boasso America
Specialty: Other
Number of employees: 201-500 employees Employees number: 201-500 employees

October 2016

October 2016

Incredibly Flexible CMMS Provider!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We have implemented eMaint for fleet maintenance and then expanded the setup to include some compliance and purchasing options. While the base design is geared towards building and facility maintenance, it was very flexible, so adapting forms, adding tables, and building new data relationships was very quick. We also utilize some of their automation functions, such as workflows, triggered emails, and API calls to access/update data. The customer service team is absolutely awesome - whether by phone or by chat, they are very knowledgeable and nearly always able to correct the issue within minutes. Any escalation comes with constant communication and indepth calls to make sure the problem is fixed the first time. We really could not be happier with this solution!

Pros

Flexible solution, Great Customer Service, SaaS solution (web-based)

Cons

Limited Mobile Functionality - the newer interface is great for desktop or large tablet setups, but it does not render well on smaller or older tablet devices. The mobile-only interface lacks full site features that we rely on. Not a deal-breaker, but needs improvement.

Advice to Others

Make sure a member of your inhouse deployment team understand data integrity and can help the team plan for long-term data goals. The use of the system is likely to change over the first year and short-term fixes that change what data is collected or how it is collected can create unnecessary challenges later on.

 
 

Russell from Biodesign Institute at Arizona State University
Specialty: Education
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

October 2016

October 2016

eMaint is a gem!!!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I cannot say enough good things about this product. My company was looking into replacing an old work order system and in my research I cam across eMaint. They had everything we needed (and more!)! We are a small organization so not all the features were needed but to know we can go above and beyond is very comforting. You will not be disappointed in this product. And one other thing.....the customer support is top notch!!! They take the time to walk me through things so I can get a better understanding of how to fix issues. This software is great and I am so glad we chose eMaint!

Pros

Customer Support
Ease of use
Working in real time
Training is great

Advice to Others

Go with the package that includes a dedicated Account Manager (super helpful)

 
 

William from Superior Essex
Specialty: Manufacturing
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

October 2016

October 2016

eMaint Transition

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We transitioned to eMaint from a competitor. eMaint was there every step of the way with help and advice. The learning curve was made easy with the fabulous support. Anytime we have questions or need a little customization it's only a phone call away.

Pros

Customization
Reporting features
Dashboards
Support
Many more

Cons

Nothing really

Advice to Others

If your looking for a CMMS, eMaint is a first class operation.

 
 
 
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Showing 1-20 of 50

Fred from Enviva

December 2016

December 2016

Superior Maintenance Control

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Love Emaint and its performance. It allows you to maintain and control your inventory and manage your PM's with ease.

Source: Capterra
 

Hong Ze from -

December 2016

December 2016

eMaint Success

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

This product is the best maintenance management software I have used in my professional career spanning 20 years. The ability to customize it to your needs makes it a must have. The customer support is by far the best on the planet and the value from a cost standpoint far outweighs other cloud products. Love the training and development options for users.

Source: Capterra
 

Bryan from BTRComputers

December 2016

December 2016

Awesome product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

eMaint has completely restructured the way that we perform maintenance tasks. Automating the scheduling function, creating a log of past work, and delivering a history for each asset is the just the tip of the iceberg when it comes to eMaint. eMaint is a full service CMMS that is fully customizable to fit any need that you may experience in your maintenance operation

Pros

Fully functioning and customizable to fit any operation. Great customer support and technical support. In-house subject matter experts to make your implementation successful. Very cost effective. New versions becoming more and more user friendly.

Cons

The only con I can think of is the time it takes to manage. This requires a full-time eMaint champion to ensure success with this product.

Source: Capterra
 

Meredith from Ainsworth Inc.

October 2016

October 2016

Flexible software!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The software is easy to use and very flexible as it allows for a variety of configurations to meet users' needs, from basic requirements to more advanced. Also, great customer service!

Source: Capterra
 

Brad from Nichols Brothers, Inc.
Number of employees: 51-200 employees Employees number: 51-200 employees

October 2016

October 2016

eMaint, a super CMMS

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We needed a CMMS strong enough and flexible enough to handle rotating equipment, commercial buildings, and a large truck fleet. eMaint does all that, and more.

Pros

Very scalable, very configurable, great customer support.

Cons

Very limited reporting functionality -- some examples: limited formatting options; limited titles (can't insert dates, etc); no page headers, footers.

Advice to Others

Take advantage of eMaint training and technical support. Training and support teams are very knowledgable, accessible, friendly, and efficient.

Source: Capterra
 

Craig from Dana Incorporated
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

October 2016

October 2016

Cmms success at Dana Fort Wayne

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We here at Dana Inc. in Fort Wayne Indiana have been using emaint for just over 2 years. We use it for writing work orders issuing PMs and data mining. We have data proving that your program has saved us money. By implementing a good PM program it has reduced our corrective work orders by a significant amount allowing for more uptime and more productivity.
We love the program and encourage other plants in our organization to switch to emaint.

Pros

ease of use, customer help

Source: Capterra
 

Felix from Ainsworth Inc.
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

October 2016

October 2016

Best Web-based CMMS All Around

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

FEATURES & FUNCTIONALITY
- great feature set from customer request portal to preventative maintenance to very strong report writer to workflow (rules)
- unlimited user def fields in both desktop and mobile forms
- easy to use form designer
- you can get really advanced if you wanted to with configurations or just stay as simple as you need

CUSTOMER SUPPORT
- awesome customer support
- will help you through implementation as much as required without "nickel and diming"
- had a few instances where I needed some functionality that was not part of the baseline software, and after some time, the developers had taken those requests and put them into their baseline free of charge (of course, ideas have to make sense for other users as well)
- absolutely no reservation recommending eMaint

VALUE FOR MONEY
- eMaint's rates are published on their website. They're not the cheapest web-based CMMS, but they're heads and shoulders above their competition
- Really, really good bang for buck

Pros

Very good configurability

Cons

UI is sometimes slow, but very minor issue

Advice to Others

eMaint is a very full featured software. You really can't go wrong with it.

Source: Capterra
 

Fred from Enviva Pellets

October 2016

October 2016

Managment control.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

EmaintX4 has been a easy program to navigate, create inventory, add assets, and keep our plant functioning properly. I would recommend it to any size business.

Source: Capterra
 

Randy from General Communications Inc.
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

October 2016

October 2016

Customer Support is second to none

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We have used Emaint for about 3 years now and have been very please with what we get for our money. They are responsive to our needs and have delivered on everything they promised!

Pros

Customer support. Training.

Cons

Calendar function needs work.

Advice to Others

This software can be made to fit almost any application. But if you get to far from fleet or facility maintenance it may complicate things down the road.

Source: Capterra
 


April 2016

April 2016

The Future of Maintenance Management and Compliance

Ease-of-use

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Product Quality
Quality
Value for Money
Value
Support

eMaint has completely restructured the way that we perform maintenance tasks. Automating the scheduling function, creating a log of past work, and delivering a history for each asset is the just the tip of the iceberg when it comes to eMaint. eMaint is a full service CMMS that is fully customizable to fit any need that you may experience in your maintenance operation

Pros

Fully functioning and customizable to fit any operation. Great customer support and technical support. In-house subject matter experts to make your implementation successful. Very cost effective. New versions becoming more and more user friendly.

Cons

The only con I can think of is the time it takes to manage. This requires a full-time eMaint champion to ensure success with this product.

Source: GetApp
 

Laura from Herbalife

January 2016

January 2016

The best fit CMMS I have used in the twenty plus years of maintenance.

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

eMaint is a customizable CMMS, that allows for the administrator to customize not only reports but forms. I have been able to customize work order forms to cover calibrations, shop time, and contractors. The reports are useful and can be customized for the user of each report. The Dashboard feature allows for snapshots of work orders, inventory, and KPIs.
The support staff is knowledgeable and very pleasant to work with.
We have been able to use eMaint to justify continuous improvement projects and training opportunities.
The one con I have is, eMaint is learning that testing the program prior to updates is critical. Some customers are good at taking the program to limits and pushing them. Thus requiring more testing of updates prior to going live. eMaint has grown at a rate that give opportunities to their customers, however, as customers we always want more. eMaint is stepping up to the challenge, though at a rate slightly slower than to meet our needs. We want to expand the use of eMaint in our China plants and are not able to because of the lack of Mandarin compatibility. eMaint has expressed they are working on this, we would love to go live in 2016 and I don't think this is on the same schedule.

Source: Capterra
 

Jennifer from Vintage Realty Company

January 2016

January 2016

eMaint Review

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

eMaintenance is a great system to keep track of our maintenance issues and follow them through.

Source: Capterra
 

Shay from Hoyt USA

January 2016

January 2016

Emaint

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

I have used a few different CMMS systems throughout the years. Over the past year I have been using eMaint and it is by far the the most user friendly system that I have used. The most important feature of eMaint that places them above the rest, is the customer service. I have never dealt with a company that has such great customer care. Thanks eMaint!!

Source: Capterra
 

Dean from FreightCar America

January 2016

January 2016

We have had excellent results implementing eMaint into our CMMS program.

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Part of the success we have experienced has been due to the customer support we have received and implementing the eMaint in smaller steps. It has proven to be quite versatile helping us track several different inspections and equipment moves.

Source: Capterra
 

David from hatci (hyundai kia)

January 2016

January 2016

work in progress!

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

We have found this to be an interesting journey, We have been able to use this software to automate many of our processes, and our database is growing by leaps and bonds. Our Customer Success Manager, Ray Lattanzio is great(!) and extremely helpful as are the others in your company when we need them. Some times the roll out of updates can leave us playing catch up on relearning the process to use this to it's fullest potential ie going from x3 to x4. looking forward to seeing what all we can make this program do to help us make our company an even bigger success.

Source: Capterra
 

Tony from WinShape Foundation

January 2016

January 2016

Keeps our guests and staff happy by providing a much more efficient operation

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

For our facilities team this is a must-have software package, particularly as we move our technicians onto tablets to be used in the field. We are hoping that the product will evolve into an even more efficient platform for serving our facilities team, which in turn helps them better serve our guest and staff needs. As I.T. support for them, it's been a joy allowing them to run with the system and customize it to their needs, not having to always get us involved in every detail. It gives me the freedom to concentrate on other areas of our operation as we grow.

Source: Capterra
 

Tanaya from Herbalife International of America

January 2016

January 2016

User friendly software.

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Pros: User friendly, customization, easy to navigate, great customer service.
Cons: Sometimes the website can be a bit slow.

Source: Capterra
 

Jon from Fruit Growers Supply Company

January 2016

January 2016

This software is way better than our old MP2 software

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Pros: easy to use. really versatile. works well with tablets.
Cons: website connections

Source: Capterra
 


January 2016

January 2016

Emaint

Ease-of-use

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Product Quality
Quality
Value for Money
Value
Support

Emaint has been great to work with, the software has any capability that we may need. Customer support has been great, they promptly address any issue that may arise. Its advanced features give us the reporting and tracking needs that we require.

Pros

Emaints configurablility allows us to modify and present data in a way that makes sense to us.

Cons

While emaints advanced configurabilty has many advantages, figuring out how to use them is sometimes a struggle and usually involves a call or live chat with customer support. That being said I believe training is an area of opportunity that emaint needs to focus more on.

Source: GetApp
 

Hector from QUALITY TECHNICAL SERVICES

January 2016

January 2016

Efficient !!!

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

My experience was very satisfactory , made my time @ work more efficient easy to use once you get the hang of it and it allows me to get more work done because of the time i save from not doing paperwork.

Source: Capterra
 
 
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