Equipment360

RATING:

4.1

(19)

About Equipment360

Equipment360 is a shop management and fleet maintenance solution that allows construction companies to manage assets and inventory, schedule and plan for preventive and predictive maintenance, manage mechanics and work orders, perform and track inspections and more. Mechanics can use Equipment360 in the shop or in the field to schedule jobs, manage work orders, submit time cards, check equipment status, view equipment and parts history and analyze unit costs, then submit all information to shop and fleet managers for tracking and analysis. Time and costs can also be submitted directly to accounting. Built for construction, Equipment360 fits companies of all sizes in industries such as oil and gas, field maintenance and utility fleets. It is able to integrate ...

Awards and Recognition

FrontRunner 2017
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.
Mechanic Dashboard

Equipment360 Reviews

Overall Rating

4.1

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4

Value for money

3

Functionality

3.5

Most Helpful Reviews for Equipment360

1 - 5 of 19 Reviews

David

Construction

Used less than 2 years

OVERALL RATING:

5

EASE OF USE

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2016

substantial reduction in downtime.

PROS

Quickly adapts to changing market requirements and advances in technology. Equipment 360 makes preventative maintanence tracking quick and easy.

CONS

The latest software update requires re-opening closed work orders to add cost ledger detail.

Riccardo

Construction, 501-1,000 employees

Used daily for more than 2 years

Review Source
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed February 2018

Good for Maintenace / Workorders

PROS

This program is great for heavy equipment Creates work orders and can handle inventory Does good payroll

CONS

Not able to connect to ERPs very well Still windows based and can be quite slow Requires a SQL license

Randy

Construction, 51-200 employees

Used daily for more than 2 years

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

2

EASE OF USE

4

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed December 2020

Not For Small Businesses

Very disappointing. HCSS has a good product with Heavy Bid, but there are a lot better maintenance programs available that are designed by companies with that focus and expertise.

PROS

360's integration to heavy bid was a big reason for purchasing.

CONS

I have used 4 different maintenance software systems over the last 20 years prior to 360. It has developed some very strange quirks over the last 2 years and it is impossible to "customize" to your specific needs. If you are a smaller company, expect pricy annual maintenance fees to keep the 360 software functioning. I have reached out to support and sales many times over the last 2 years, by email, phone calls and in person. The response is all the same. Spend $$thousands$$ for the annual maintenance of the software or continue to use a product that will not function as it did when you purchased it. We are seeing increased errors in reports that worked well when we started. The limited ability to customize reports is also a big downfall. Plan on exporting info into excel to massage info into a form that works for you. As you know, in the maintenance of equipment, bad information can be worse than no information at all. I have become very disappointed with support and sales due to the issues described. The price point of this software and the annual maintenance fees to follow are targeted towards large entities and large shop facilities. If that isn't you, look for something that fits and that can be tailored to a smaller environment.

Reason for choosing Equipment360

Solely because of the integration to Heavy Bid.

Mike

Construction

Used more than 2 years

OVERALL RATING:

4

EASE OF USE

3

CUSTOMER SUPPORT

2

FUNCTIONALITY

4

Reviewed January 2016

we have been using this product for about two years

PROS

it keeps track of all the maintance you did on equipment and will let you know when it is due for service, when your seat belt expires and etc.

CONS

we don't use it to the fullest due to the lack of mechanics that we have. and our mechanic does other work also beside mechanic during the summer months, so we only use it during the winter and our annual service

Rochelle

Construction, 51-200 employees

Used weekly for less than 6 months

OVERALL RATING:

4

EASE OF USE

5

FUNCTIONALITY

4

Reviewed June 2017

New to software and so far very pleased

PROS

I am newly responsible for updating our equipment meter readings and I really like how easy it is to import those readings from Heavy Job into E360. I am comfortable with the process and so far have had no issues. I add odometer readings from our fuel invoices into E360 as well and have found that to be very simple, no complications either. I also update vehicle information and have had no difficulties adding new vehicles, drivers, license/registration info, etc.

CONS

So far I have no experienced any cons with this software. The only thing that is annoying is that only 3 users can be logged in at once, and one time I was kicked out when I was in the middle of updating.