Fiix Software


 

Fiix is a cloud-based computerized maintenance management system (CMMS) that helps businesses organize their maintenance departments, get on top of maintenance backlog, and work towards preventive maintenance.

The CMMS helps manage work orders and physical assets, schedules and tracks maintenance, and keeps detailed records of asset performance and maintenance history. Other features include inventory tracking, parts and supplies management, an interactive calendar, printable QR codes for easy asset tagging, customizable reports, multi-site management, ERP integrations and more.

Fiix is a web-based solution, aiding in setup and automatic updates. All users also get access to the Fiix mobile app, which puts the CMMS into the hands of technicians in the field. The system is compatible with Mac and Windows operating systems, as well as any iOS or Android mobile device.

 

Fiix - Add assets
 
  • Fiix - Add assets
    Add assets
  • Fiix - Add sites
    Add sites
  • Fiix - Calendar
    Calendar
  • Fiix - Open work orders
    Open work orders
  • Fiix - Technicians
    Technicians
  • Fiix - Dashboard
    Dashboard
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

79 Reviews of Fiix

 

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Software Advice Reviews (12)
More Reviews (67)

Showing 1-12 of 12

Greg from Trillium Brewing
Specialty: Manufacturing
Number of employees: 51-200 employees Employees number: 51-200 employees

August 2017

August 2017

Trillium

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Would recommend Fiix as a CMMS program to small to intermediate businesses

Pros

The benefits of using Fiix as opposed to other options of CMMS programs are that it is Easy to use, comes with a Free demo, and is Competitive pricewise

Cons

Although it has mostly the same features, it Lacks some dynamic features of other, more expensive CMMS programs. (obviously more expensive = more stuff but I didn't know what else to write here)

 
 

Michael from New Earth INC
Specialty: Agriculture
Number of employees: 51-200 employees Employees number: 51-200 employees

July 2017

July 2017

Worth the investment

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I trialed a lot of software and found Fiix to be the best fit for the money for our company. The ease of use and mobile capability made it the perfect fit.

Pros

Ease of use, mobile ability, and growth ability make this perfect for a small business wanting a system to grow with.

Cons

Cloud only so we have to purchase a subscription, would have liked the ability to purchase perpetual licenses and purchase updates/upgrades as needed.

 
 

David from Frito Lay
Specialty: Manufacturing
Number of employees: 51-200 employees Employees number: 51-200 employees

July 2017

July 2017

Review of Fiix CMMS

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

There are several things about this software that are incredible. First off they were the only company willing to let us try a demo of their program and use their excel templates. They are confident in their product and they should be because it is excellent. Another key selling point for us was that they are very user friendly and provide lots of resources to help anyone figure out how to use their product. The last key point is that their product and the price were perfect for our size. We are not a production facility with lots of equipment, we are a distributions center with 2 mechanics and a moderate amount of equipment. Most companies I talked to just didn't have a product plan to meet a small scale operation.

Pros

-Extremely user friendly
-Free trial available before purchase
-Easy to import info from Excel
-Strong mobile aplication
-QR codes for assets are essential
-Great price
-Very helpful and friendly staff

Cons

-When I created a domain for the trial service I couldn't import everything from that into the actual version when we purchased it.

 
 

Mohamed from PuriChem
Specialty: Utilities
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2017

June 2017

Fiix review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Easy to use
Custimer support is good
Free to use but with limited number of users



















Cons

Some features missing

 
 

Kerry from Strata
Specialty: Other
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

Great software!!

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

Very Useful tool to keep work orders and asset in a strata organized. Very user friendly and holds lots of data. Easy to reference repairs done and upcoming items. Would definitely recommend to others to use this software.

 
 

Rico from Tree Island Steel
Specialty: Manufacturing
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

March 2017

March 2017

I would say that MA CMMS is the future tool for Maintenance, it is handy and user's friendly software .

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

I like the software and planning to upgrade our version to explore the full potential. I would recommend this product.

Pros

I like the Dashboard and also the recently updated calendar-it is way better than before. The video and technical support is available in the website that makes me easy to set up the software.

Cons

I didn't see a feature that allows the Work order to starts its hour when open or scanned . I mean that when I scan or log in in the WO the time should start charging to that work order.

 
 

Jonathan from Endoceutics
Specialty: Pharmaceuticals
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2017

January 2017

Best value for money in CMMS Software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I use Fiix CMMS Software for Maintenance of Analytical Instrument under Good Laboratory Practice and FDA Regulations. I'm using it to manage instrument inventory, maintenance schedule, repairs and parts. It does the job very well for a very small portion of the price of a specialized Software for Maintenance Management in a laboratory.

Pros

Best Value for money on a 10:1 margin.

Cons

Not the most attractive interface of all the CMMS Software.

Advice to Others

You can try the free trial, it works very well.

 
 

Adrian from Zeelandia Ltd
Specialty: Food and Beverage

January 2016

January 2016

Great system at a great price, its modern, it works and easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

I was looking for an easy to use CMMS mainly for setting up a PM system to satisfy auditors in our small factory, however my wishlist grew when I realised that our field based activities and difficult to track spares stock could also be taken care of with a CMMS. The problem came when many systems are over complicated and over priced for my use and others didn't have the android app to assist in field based activities. With a small budget for the software I looked at "free" software but soon found the limitations on these, also one system that was free and open source struggled to install on our servers and had zero support.
I tried the free trial of MA and was instantly impressed, it just works! and is very easy to use. I moved onto the cost effective paid version and have been impressed with it so far. I would thoroughly recommend you try it.

Likes Least

The negatives are small and the positives outweigh them, very knowledgable support is there and I have used it by direct email, however a better knowledge base would be great and a support ticket system. A more customisable app and one with offline support for when you have no data signal would be brilliant.

Recommendations

I recommend trying before you buy, I did and MA came on top.

 
 

Darren from Skyline Rotorua
Specialty: Sports and Recreation

March 2015

March 2015

Helped Implement it and use it at MT Hutt, NZSki Ltd

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Intuitive and easy implementation and ongoing use. Great that everything is cloud based so always accessible.

Likes Least

It does not like operating on Microsoft Explorer. Have to use other browser for best results.

Recommendations

Try the online trial and see how easy it is to use.

 
 

Jason from iModules Software
Specialty: Manufacturing

February 2014

February 2014

Great product but too expensive for homeowner or small business!

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

It had all the functionality I needed from parts tracking, meter readings, preventive maintenance schedules, etc.

Likes Least

No schedules are available for common equipment. The price hike made it too expensive for homeowner and small business use.

Recommendations

I ended up writing my own hosted solution. It is free (monetized by replacement part suggestions) and has the added bonus of shared public schedules for common machines (cars, trucks, compressors, generators).

 
 

Yoginatha from Saiva Siddhanta Church

September 2013

September 2013

Ease-of-use

Functionality

Product Quality

Customer Support

On 372 acres, less than five miles from an extinct volcano, Kauai's Hindu Monestary is the home to 20+ monastics. Here we manage a world congregation and publish an international magazine, "Hinduism Today". We care for the land and buildings, grow much of our own food, and have just installed a 30KW photovoltaic system. We have five tractors, four utility vehicles, a skid steer, a construction loader/backhoe, a "Mini" excavator and hundreds of other assets. All of this requires maintenance, from the largest machine down to the smallest garden bed, and it is all managed through the use of Maintenance Assistant (MA) CMMS.

The monastics use the relational database management system and IDE "4D" for much of their accounting, inventory, member and student data and mailing lists. For many years, it's calendar component was also used to manage and schedule the monastery maintenance until the programming became too much of a burden due to a constantly expanding and changing maintenance need. Also, many much needed aspects such as metering and parts inventory had not been programmed into the 4D system, representing additional programming burdens.

Then monks searched for something relatively simple, inexpensive, and effective - they found MA CMMS. They started with MA version V3.0 in 2009. The initial changeover of hundreds of assets and routines was time consuming, but relatively easy once the overall structure was assimilated. The program works admirably well for an incredibly diverse range of routines. The MA staff was amused to find that the monks even entered the schedules for planting and harvesting kale, swiss chard, and a range of other vegetables; as well as the picking of the many varieties of tropical fruit on the property as each one comes "on-line". Learning to use MA by the maintenance team was not a long stretch from the original system and was quick and easy.

One of the greatest boons in the changeover to and development of the program, was the availability of the MA support team. Suggested changes and bug reports have been handled quickly, sometimes overnight, and they have worked closely with the monastics at every step of the program implementation. They have made what could have been a difficult task a relatively simple and smooth transition. MA has opened doors which would have otherwise remained closed, and provides a bright future for the continued expansion and maintenance of this small Hindu monastery on the Garden Island of Kauai.

 
 

Mark from St Anne's Diocesan College

September 2013

September 2013

Ease-of-use

Functionality

Product Quality

Customer Support

As an independent educational institution with full boarding facilities, we are essentially a 500 people village. We manage several areas within the campus, ranging from water & waste to buildings and facilities.

We chose MA because of the ease of use. We set it up on our own and found the process to be simple and well documented. The technical support team have been superb. Prior to this an Excel spreadsheet was used to manage the work requests. No planned maintenance was being done. Maintenance management and control was very much re-active.

We have been running on this system for just over a year and have found it to be an integral part of our daily operations.
Thanks MA for a great product!

 
 
 
Showing 1-20 of 67

harvey from Wilco Machine & Fab
Number of employees: 201-500 employees Employees number: 201-500 employees

July 2017

July 2017

just what we need for a small maintenance department and would fit for a very large plant

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

organization

Pros

Ease of use, and ability to document assets. the feature I like the most at this point is product search bar on top to populate my inventory,

Cons

Report writing is my biggest problem. I don't have great knowledge of code and I have spent many of hours attempting to figure out how to make specialized reports and still do not have it figured out

Source: Capterra
 

Pamela from Sun City Summerlin Community Association
Number of employees: 201-500 employees Employees number: 201-500 employees

July 2017

July 2017

Great product, great support

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Convenience, mobile ability

Pros

The ability to capture all equipment, maintenance and purchasing info in one place. Mobile app is great, although we are not using it extensively yet. Ability to use QR codes is nice.

Cons

I'd like the software to be more customizable. Most importantly customizing reports. Also designing reports is very cumbersome.

Source: Capterra
 

John from Brunswick Steel
Number of employees: 51-200 employees Employees number: 51-200 employees

June 2017

June 2017

Excellent program very user friendly

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Excellent and searchable records
easier to show problems with machines that may need replacement
Lots of reports to choose from

Pros

What I like the most is how user friendly the program is, Compared to other similarly priced software packages I have used in the past. Also how often improvements are made to it

Source: Capterra
 

Tracy from Adkisson Management LLC
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

I have used work request software for years, and this is an easy to use, affordable product.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

This gives us a single database in which to record maintenance and inspection points, creating an accountability path that is invaluable.

Pros

The cost cannot be beat. It has the features I need and none of the clutter I don't. Accessibility through the mobile app is a huge plus. Ability for anyone to submit a request is another big pro. Ability to include photos while on property is a win, too.

Cons

I wish additional administrator seats was a more affordable option. I also wish there were more robust options for emailing to vendors, users, etc.

Source: Capterra
 

Blake from University of Vermont

June 2017

June 2017

Customer Service has been amazing

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

encompasses everything and more for what we need. after you know how to use it, it is easy to use.

Source: Capterra
 

Andrew from Bethel Baptist Church, Schaumburg, IL

June 2017

June 2017

Quick learning curve and nice features overall. Makes our team more productive.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The ability to see the needs of our people as soon as the requests are made and the communication stream that is started is very important. For me to be able to immediately prioritize and assign the work to the proper technician is helping our team be more efficient. It used to take a day or two for a work order to make it from the requester to the proper technician and the requester was not always certain he received it. Now the emails are sent as soon as the request is submitted and we can communicate quickly and put everyone at ease.

Cons

Not being able to attach photos in the mobile app is a little disappointing. I thought there was one update that included that feature, but we are still mostly happy with the product.

Source: Capterra
 

Steve from New College Swindon
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

June 2017

June 2017

An excellent CMMS

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Full asset registration for a large site including various complexities of use and functionality. Allowing for PPM to be scheduled and make the College fully compliant

Pros

The system is very comprehensive and allows a lot of user intervention in loading and producing bespoke reports

Cons

It can be a little daunting for engineers who don't work with computers very much and have problems dealing with the interface whether desktop or mobile

Source: Capterra
 

David from Candlewood Suites Savannah Airport
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

June 2017

June 2017

Keeps all the records I need to manage this hotel.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Record keeping and ability to generate reports. Keeps my parts inventory and lets me know when items are in a low stock status.

Source: Capterra
 

Ben from NACS Inc.
Number of employees: 201-500 employees Employees number: 201-500 employees

June 2017

June 2017

I have had a great experience during the purchasing phase and getting up and running.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Ease of getting up and using the software and getting out work orders. Very reasonably priced which made it easy to sell to upper management as opposed to buying a customized software system.

Pros

Ease of getting up and running and using the software. Adaptability to set up and customize to your particular business.

Cons

Wish there were samples/screenshots showing how other users set up and customize things to their liking. Share ideas so that in the process of setting up assets (and such) you can then think through the process before committing to a certain path of execution. Maybe even some type of user group.

Source: Capterra
 

Michael from Omega Nutrition USA

June 2017

June 2017

Proves quality maintenance and material management software does not have to break the budget!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Accountability!!!!

Pros

Price, scalability, ease of use. Great customer service on the back end always there to answer a question.

Source: Capterra
 

Brian from Cordova Community Medical Center
Number of employees: 51-200 employees Employees number: 51-200 employees

June 2017

June 2017

pleased with the overall systems ease of use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

better able to structure and organize my day, have ease of access to info

Pros

The ability to run reports quickly, the dash board it very user friendly - seems to be modeled after the cube software, which I like. Easy to navigate, to add files into the the equipment and reference those files later.

Cons

not so much a matter of what I like least but what it doesn't have at all. A war board would be nice, dates and times for ongoing projects and campaigns. Better metrics in reporting. A calendar that is integrated with a war board. The big picture, ie calender with scheduled maint for the year, projects being worked, projects approaching.

Source: Capterra
 

Scott from La Quercia
Number of employees: 51-200 employees Employees number: 51-200 employees

June 2017

June 2017

Love working with it.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Ease to show my superiors what gets fixed.

Pros

It is easy to add equipment. I like the ability to have different reports to run to help with the determination of a cause.

Cons

It is tough adding parts when you maybe only ordering it once. The PO system is kind of long approval process when you only have 1 or 2 people that look at PO's.

Source: Capterra
 

Tal from The Timbers HOA

June 2017

June 2017

On our 4th year and I am our community get it done guy. It keeps us current on work orders.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Organization of residents work order request and we never drop the ball. We have tweaked it to set priorities to 3 maintenance people. Easy to research history on each unit and set exterior preventive maintenance which we are working on.

Cons

I haven't figured out my PM at this point but not my highest priority. I haven't been able to set up pm but fiix has sent me the info to do this.

Source: Capterra
 

Steve from RSG Forest Products
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

February 2017

February 2017

Very useful CMMS

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I started using FIIX about 6 months ago and it has been ver useful and easy to use. We had been keeping track of our PM's on paper and it was getting too complicated. I was looking for an easy to use, inexpensive system that could be accessed anywhere. I found it with FIIX. There app is really good as well. Cost is a no brainer and they have a video on every page and/or action to help explain how to ise it. I love it and my millwrights are really starting to get on board with it

Pros

Ease of use, intuitive, cost

Cons

Report builder is a little confusing, but doable

Source: Capterra
 

Alexander from Wagner Oil Company
Number of employees: 51-200 employees Employees number: 51-200 employees

January 2017

January 2017

Excellent program for the money

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

For the money, this program has solved several key problems in my organization. The software has a significant amount of potential.

Pros

Ease up uploading with templates

Cons

Cannot export 100% of the inventory information without multiple report.

Advice to Others

Canned reports can be difficult to manipulate.

Source: Capterra
 

Annette S. from Fiskaaling Pf.
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2017

January 2017

From macmms.com to Fiix

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We have used the system for a little over 2 years. The system is in English and not a Nordic language and that is an obstacle for us. We would prefer Danish or Norwegian.
After the system has changed name to Fiix, our staff can no longer use their mobile phones, to approve various maintenance, as the mobilephones are based on the windows system. It is a huge setback for us that we are back to using desktop computers, and this we are not happy about. (sorry for my bad English).

Pros

The reminders, makes it easy to get the maintenance done :)

Cons

It is only in English - you can't use Windowsbased mobilphones with Fiix

Source: Capterra
 

Anthony from Cal-Comp USA
Number of employees: 51-200 employees Employees number: 51-200 employees

January 2017

January 2017

Great software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I use it to track all equipment in a electronics manufacturing facility. Works great and is easy to learn and use.

Pros

Easy to set up

Cons

Can not take a machine history out of system when it has been decommission

Source: Capterra
 

Ed from Komico Technology
Number of employees: 51-200 employees Employees number: 51-200 employees

January 2017

January 2017

Does what it says

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We have used this software since it was free and it has served its purpose. It would be nice to have a little more ability to track real time downtime on equipment and many of the reports are not usable but for the cost it works quite well.

Pros

Price

Cons

Reports

Source: Capterra
 

Derek from Manheim Georgia
Number of employees: 201-500 employees Employees number: 201-500 employees

January 2017

January 2017

Excellent product!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

This software has allowed our maintenance team be more efficient, productive and proactive. There is so many great aspects to this, it is hard to list them all. Tracking PM services, repairs and repair cost can help identify equipment that may have outlived its useful life. Do not hesitate to invest in this system

Pros

trackability of repairs to be completed

Cons

initial data entry for setup

Advice to Others

more integration for parts/supplies ordering with more mainstream companies

Source: Capterra
 

Brad from S&S Bakery
Number of employees: 51-200 employees Employees number: 51-200 employees

January 2017

January 2017

Gets the job done

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

This is the second software that we've used. It's far from perfect but it works way better than the last one. It is a little querky and has it's bugs but overall it gets the job done.

Pros

Most things are linked together very well so you can get from an asset record to a service record to a part record very easily. They incorporate "hyperlinks" very well.
The cloud base works very well. We have multiple copies open at a time and data never seems to get misplaced or corrupted

Cons

Many very simple things like:
Fields in POs and other screens lack the ability to set defaults. Ex: vendor terms
Most columns in lists in various places around the program can be ordered or sorted by clicking on the header of that column yet many cannot. Most of these have no apaerent order either.
Many columns that have a fixed order are the wrong way and are ordered oldest on top instead of newest on top
The purchasing screens do not support package quantities which makes auto re-ordering and inventory control on such items a difficult task

Advice to Others

If this is your first experience with a CMMS you will be happy but as time goes by you will find many annoying, time consuming issues as I've mentioned above.

Source: Capterra