Fiix Software


 

Fiix is a cloud-based maintenance management solution that helps users manage day-to-day work orders and work towards establishing preventive maintenance strategies.

The computerized maintenance management system (CMMS) manages physical assets, schedules and tracks maintenance and keeps detailed records of asset performance and maintenance history.

Other features include inventory, parts and supplies management, an interactive calendar, printable QR codes for easy asset tagging, customizable reports, multi-site management, ERP integration and more.

Additionally, Fiix is web-based, which means the software is automatically updated. All users also get access to the Fiix mobile CMMS so work requests and meter readings can be submitted remotely. The system is compatible with Mac and Windows operating systems, as well as any iOS or Android mobile device.

 

Fiix - Add assets
 
  • Fiix - Add assets
    Add assets
  • Fiix - Add sites
    Add sites
  • Fiix - Calendar
    Calendar
  • Fiix - Dashboard
    Dashboard
  • Fiix - Open work orders
    Open work orders
  • Fiix - Technicians
    Technicians
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

68 Reviews of Fiix

 

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Software Advice Reviews (9)
More Reviews (59)

Showing 1-9 of 9

Mohamed from PuriChem
Specialty: Utilities
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2017

June 2017

Fiix review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Easy to use
Custimer support is good
Free to use but with limited number of users



















Cons

Some features missing

 
 

Kerry from Strata
Specialty: Other
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

Great software!!

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

Very Useful tool to keep work orders and asset in a strata organized. Very user friendly and holds lots of data. Easy to reference repairs done and upcoming items. Would definitely recommend to others to use this software.

 
 

Rico from Tree Island Steel
Specialty: Manufacturing
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

March 2017

March 2017

I would say that MA CMMS is the future tool for Maintenance, it is handy and user's friendly software .

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

I like the software and planning to upgrade our version to explore the full potential. I would recommend this product.

Pros

I like the Dashboard and also the recently updated calendar-it is way better than before. The video and technical support is available in the website that makes me easy to set up the software.

Cons

I didn't see a feature that allows the Work order to starts its hour when open or scanned . I mean that when I scan or log in in the WO the time should start charging to that work order.

 
 

Jonathan from Endoceutics
Specialty: Pharmaceuticals
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2017

January 2017

Best value for money in CMMS Software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I use Fiix CMMS Software for Maintenance of Analytical Instrument under Good Laboratory Practice and FDA Regulations. I'm using it to manage instrument inventory, maintenance schedule, repairs and parts. It does the job very well for a very small portion of the price of a specialized Software for Maintenance Management in a laboratory.

Pros

Best Value for money on a 10:1 margin.

Cons

Not the most attractive interface of all the CMMS Software.

Advice to Others

You can try the free trial, it works very well.

 
 

Adrian from Zeelandia Ltd
Specialty: Food and Beverage

January 2016

January 2016

Great system at a great price, its modern, it works and easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

I was looking for an easy to use CMMS mainly for setting up a PM system to satisfy auditors in our small factory, however my wishlist grew when I realised that our field based activities and difficult to track spares stock could also be taken care of with a CMMS. The problem came when many systems are over complicated and over priced for my use and others didn't have the android app to assist in field based activities. With a small budget for the software I looked at "free" software but soon found the limitations on these, also one system that was free and open source struggled to install on our servers and had zero support.
I tried the free trial of MA and was instantly impressed, it just works! and is very easy to use. I moved onto the cost effective paid version and have been impressed with it so far. I would thoroughly recommend you try it.

Likes Least

The negatives are small and the positives outweigh them, very knowledgable support is there and I have used it by direct email, however a better knowledge base would be great and a support ticket system. A more customisable app and one with offline support for when you have no data signal would be brilliant.

Recommendations

I recommend trying before you buy, I did and MA came on top.

 
 

Darren from Skyline Rotorua
Specialty: Sports and Recreation

March 2015

March 2015

Helped Implement it and use it at MT Hutt, NZSki Ltd

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Intuitive and easy implementation and ongoing use. Great that everything is cloud based so always accessible.

Likes Least

It does not like operating on Microsoft Explorer. Have to use other browser for best results.

Recommendations

Try the online trial and see how easy it is to use.

 
 

Jason from iModules Software
Specialty: Manufacturing

February 2014

February 2014

Great product but too expensive for homeowner or small business!

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

It had all the functionality I needed from parts tracking, meter readings, preventive maintenance schedules, etc.

Likes Least

No schedules are available for common equipment. The price hike made it too expensive for homeowner and small business use.

Recommendations

I ended up writing my own hosted solution. It is free (monetized by replacement part suggestions) and has the added bonus of shared public schedules for common machines (cars, trucks, compressors, generators).

 
 

Yoginatha from Saiva Siddhanta Church

September 2013

Date: September 2013

 

Mark from St Anne's Diocesan College

September 2013

Date: September 2013

 
 
Showing 1-20 of 59

Andrew from Bethel Baptist Church, Schaumburg, IL

June 2017

June 2017

Quick learning curve and nice features overall. Makes our team more productive.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The ability to see the needs of our people as soon as the requests are made and the communication stream that is started is very important. For me to be able to immediately prioritize and assign the work to the proper technician is helping our team be more efficient. It used to take a day or two for a work order to make it from the requester to the proper technician and the requester was not always certain he received it. Now the emails are sent as soon as the request is submitted and we can communicate quickly and put everyone at ease.

Cons

Not being able to attach photos in the mobile app is a little disappointing. I thought there was one update that included that feature, but we are still mostly happy with the product.

Source: Capterra
 

Steve from New College Swindon
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

June 2017

June 2017

An excellent CMMS

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Full asset registration for a large site including various complexities of use and functionality. Allowing for PPM to be scheduled and make the College fully compliant

Pros

The system is very comprehensive and allows a lot of user intervention in loading and producing bespoke reports

Cons

It can be a little daunting for engineers who don't work with computers very much and have problems dealing with the interface whether desktop or mobile

Source: Capterra
 

David from Candlewood Suites Savannah Airport
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

June 2017

June 2017

Keeps all the records I need to manage this hotel.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Record keeping and ability to generate reports. Keeps my parts inventory and lets me know when items are in a low stock status.

Source: Capterra
 

Ben from NACS Inc.
Number of employees: 201-500 employees Employees number: 201-500 employees

June 2017

June 2017

I have had a great experience during the purchasing phase and getting up and running.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Ease of getting up and using the software and getting out work orders. Very reasonably priced which made it easy to sell to upper management as opposed to buying a customized software system.

Pros

Ease of getting up and running and using the software. Adaptability to set up and customize to your particular business.

Cons

Wish there were samples/screenshots showing how other users set up and customize things to their liking. Share ideas so that in the process of setting up assets (and such) you can then think through the process before committing to a certain path of execution. Maybe even some type of user group.

Source: Capterra
 

Michael from Omega Nutrition USA

June 2017

June 2017

Proves quality maintenance and material management software does not have to break the budget!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Accountability!!!!

Pros

Price, scalability, ease of use. Great customer service on the back end always there to answer a question.

Source: Capterra
 

Steve from RSG Forest Products
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

February 2017

February 2017

Very useful CMMS

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I started using FIIX about 6 months ago and it has been ver useful and easy to use. We had been keeping track of our PM's on paper and it was getting too complicated. I was looking for an easy to use, inexpensive system that could be accessed anywhere. I found it with FIIX. There app is really good as well. Cost is a no brainer and they have a video on every page and/or action to help explain how to ise it. I love it and my millwrights are really starting to get on board with it

Pros

Ease of use, intuitive, cost

Cons

Report builder is a little confusing, but doable

Source: Capterra
 

Alexander from Wagner Oil Company
Number of employees: 51-200 employees Employees number: 51-200 employees

January 2017

January 2017

Excellent program for the money

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

For the money, this program has solved several key problems in my organization. The software has a significant amount of potential.

Pros

Ease up uploading with templates

Cons

Cannot export 100% of the inventory information without multiple report.

Advice to Others

Canned reports can be difficult to manipulate.

Source: Capterra
 

Annette S. from Fiskaaling Pf.
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2017

January 2017

From macmms.com to Fiix

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We have used the system for a little over 2 years. The system is in English and not a Nordic language and that is an obstacle for us. We would prefer Danish or Norwegian.
After the system has changed name to Fiix, our staff can no longer use their mobile phones, to approve various maintenance, as the mobilephones are based on the windows system. It is a huge setback for us that we are back to using desktop computers, and this we are not happy about. (sorry for my bad English).

Pros

The reminders, makes it easy to get the maintenance done :)

Cons

It is only in English - you can't use Windowsbased mobilphones with Fiix

Source: Capterra
 

Anthony from Cal-Comp USA
Number of employees: 51-200 employees Employees number: 51-200 employees

January 2017

January 2017

Great software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I use it to track all equipment in a electronics manufacturing facility. Works great and is easy to learn and use.

Pros

Easy to set up

Cons

Can not take a machine history out of system when it has been decommission

Source: Capterra
 

Ed from Komico Technology
Number of employees: 51-200 employees Employees number: 51-200 employees

January 2017

January 2017

Does what it says

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We have used this software since it was free and it has served its purpose. It would be nice to have a little more ability to track real time downtime on equipment and many of the reports are not usable but for the cost it works quite well.

Pros

Price

Cons

Reports

Source: Capterra
 

Derek from Manheim Georgia
Number of employees: 201-500 employees Employees number: 201-500 employees

January 2017

January 2017

Excellent product!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

This software has allowed our maintenance team be more efficient, productive and proactive. There is so many great aspects to this, it is hard to list them all. Tracking PM services, repairs and repair cost can help identify equipment that may have outlived its useful life. Do not hesitate to invest in this system

Pros

trackability of repairs to be completed

Cons

initial data entry for setup

Advice to Others

more integration for parts/supplies ordering with more mainstream companies

Source: Capterra
 

Brad from S&S Bakery
Number of employees: 51-200 employees Employees number: 51-200 employees

January 2017

January 2017

Gets the job done

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

This is the second software that we've used. It's far from perfect but it works way better than the last one. It is a little querky and has it's bugs but overall it gets the job done.

Pros

Most things are linked together very well so you can get from an asset record to a service record to a part record very easily. They incorporate "hyperlinks" very well.
The cloud base works very well. We have multiple copies open at a time and data never seems to get misplaced or corrupted

Cons

Many very simple things like:
Fields in POs and other screens lack the ability to set defaults. Ex: vendor terms
Most columns in lists in various places around the program can be ordered or sorted by clicking on the header of that column yet many cannot. Most of these have no apaerent order either.
Many columns that have a fixed order are the wrong way and are ordered oldest on top instead of newest on top
The purchasing screens do not support package quantities which makes auto re-ordering and inventory control on such items a difficult task

Advice to Others

If this is your first experience with a CMMS you will be happy but as time goes by you will find many annoying, time consuming issues as I've mentioned above.

Source: Capterra
 

Ljubomir from Nelt Co
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

January 2017

January 2017

Maintenance in our hands

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

This tool is essential when it comes to our core business support and we are using it in different areas.

Helpdesk tool helps us connect to our internal customers.

Equipment and buildings data are kept as an information for maintenance personnel and contracted services in order to better plan and execute work orders.

Reminders are set for periodical maintenance and inspection actions that help plan and development of good preventive and prediction maintenance plan.

In addition, we use the application for cost tracking and also budgeting expenses.

Pros

Ease of use.
Mobile application (iOS/Android).
Uptime.
Development.

Cons

Helpdesk features need improvement.
Change packages in order to increase pricing.

Source: Capterra
 

Dave from ITW Permatex
Number of employees: 201-500 employees Employees number: 201-500 employees

January 2017

January 2017

Simply Works!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Have used Fiix (formally Maintenance Assistant) for about a year now, and has met all of our expectations after transitioning from another Cmma program.

Pros

Price

Cons

The way it handles parts and/or purchasing.

Source: Capterra
 

Chris from Aggregate industries
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

January 2017

January 2017

Useful entry level CMMS

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Love the system usability and speed but lacks customer support in UK along with some basic reports that would assist in measuring resource performance

Pros

Speed of applications

Cons

Lack8ng UK support

Source: Capterra
 

Tim from Wente Family Estates.

January 2017

January 2017

Fix for Fiix

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I like the new set up for fix. I didn't have any problem with the old system and the new system is even better.

Source: Capterra
 

Justin from Commodore Plastics

January 2017

January 2017

Fiix - keeps us organized

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Fiix has allowed us to organize our work orders and keep track of issues that need to be addressed in the plant.

Source: Capterra
 

William from Anaren Microwave
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

January 2017

January 2017

Fiix Feedback

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Fiix was very easy to implement and is extremely easy to use. We used the customer support hot line often in the early stages of implementation and found it to be very helpful.

Pros

The ease of implementation. It only took a few weeks once we accumulated all of the necessary data.

Cons

The licensing structure. We would like as many people as possible to use the software but we must limit the users due to high cost of user licenses.

Advice to Others

Take your time up front defining your hierarchy of assets. It will make the implementation a bit easier.

Source: Capterra
 

Julian from KidsPeace

January 2017

January 2017

Almost Perfect

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

As the individual who set up Fiix for our organization, I feel strongly that Fiix is a well-polished tool that can be applied to a wide variety of scenarios.

We personally use Fiix to automatically generate preventative maintenance (PMs) tickets for our vehicles, based on our mileage meter readings and inspection due dates. This was a very easy process to set up and works very efficiently.

I believe the only feature that our mechanical team feels is lacking is that they wish they could have a dedicated place on both a PM and on an Asset (vehicles in our case) to monitor parts that were used on an individual PM.

While Fiix has a feature to set up inventory, we do not actually carry an on-hand inventory and thus cannot use this feature. As a result, we've resorted to using the Notes sections as a way to track costs and parts used, but we would love an official place on every single PM to enter part names and costs, and have those costs update on a subsequent costs page for the asset.

Despite that, we have been very pleased with Fiix!

Please note that I am using my personal email address, as I am leaving KidsPeace this week.

Source: Capterra
 

E from CertainTeed

January 2017

January 2017

Works good last a long time.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Overall experience has been good and the software has helped our team conduct maintenance more efficiently and streamlined our process immensely. The only constructive criticism is the lack of originality and double entendre the new name has. Fiix when pronouncing as written with a silent x and a long I would be "Fee" an unfortunate name at best.

Source: Capterra