FTMaintenance


 

FTMaintenance, by FasTrak SoftWorks Inc., is a maintenance management software platform for work order management, asset management, inventory management, and preventive and predictive maintenance.

FTMaintenance is available as a cloud-based solution that provides access to a company’s maintenance data from any Internet-enabled computer, laptop, smartphone or tablet. It can also be installed on an on-premise network.

FTMaintenance Cloud requires little-to-no IT resources since there is no hardware or software to purchase, install, or maintain, and system updates are installed automatically. Industry-leading uptime (99.99%) and data loss guarantees (99.999999999%) preserve the integrity of maintenance data. 

FTMaintenance’s automated features are designed to help businesses reduce downtime, foresee equipment breakdowns, increase equipment life, and streamline maintenance processes. Mobile capability allows maintenance technicians to view, update, and close assigned work orders from smartphones and tablets.

FasTrak’s startup services assist customers as they transition to FTMaintenance receiving free training, deployment and implementation, and unlimited technical support.

 

FTMaintenance - Homepage
 
  • FTMaintenance - Homepage
    Homepage
  • FTMaintenance - Tablet view
    Tablet view
  • FTMaintenance - Asset management
    Asset management
  • FTMaintenance - Stockout notification
    Stockout notification
  • FTMaintenance - Work orders
    Work orders
  • FTMaintenance - Work order wizard
    Work order wizard
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Linux, Web browser (OS agnostic), Windows 8, Windows 10

25 Reviews of FTMaintenance

Showing 1-20 of 25

 

from TSTech de México
Specialty: Automotive
Number of employees: 1,001+ employees Employees number: 1,001+ employees

Maintenance Connection experience.

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

The big quantity of iformation that the software can handle.

Likes Least

I have to invest time on the translation to Spanish, when I have to do trainning courses.

Recommendations

Its good, the software can handle big information, you can find quicly all the things you have joined before.You can put visual aids in, by photo in JPEG type.

 

from The Mercen
Specialty: Aerospace
Number of employees: 1 employee Employees number: 1 employee

Good and reliable software

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

The inventory operates great, and the item info is effective. Most modules run well, and the training is reliable.

Likes Least

I think it would be a food addition to the software an iPad app.

Recommendations

After trying few software companies to keep facility maintenance records, it became apparent that there was really a good choice. It is similar to facility management apps from www.ginstr.com Recommended!

 

from Waimanalo Health Center
Specialty: Field Maintenance
Number of employees: 51 -100 employees Employees number: 51 -100 employees

This review is after a Demo session

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

Less expensive and very responsive to questions and appointments

Likes Least

Not so user friendly and the interface will need more time to response

Recommendations

Adapt to electronic updates, availability to other devices

 

from Thermoform
Specialty: Manufacturing
Number of employees: 101 to 500 employees Employees number: 101 to 500 employees

Good product, good service

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
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Likes Best

From the beginning I can say I had a good experience even before being a customer. The demo was clear, the explanations were complete and I had a very good idea of what the product could offer. We bought the on-premise software, and when the software came in and was installed, it was exactly what the seller and his team told me it was. We had an issue after we bought the software regarding the languages supported, but FasTrak went to great lengths to accomodate us.

Likes Least

There was a lack of communication between sales and the technical department that created a misunderstanding about a functionality after I bought the software. Everything is fine now though.

Recommendations

The price is really affordable when you buy it for one concurent license, but anyone willing to go with several licenses can probably get a better price with another supplier (with on-premise). The software is solid and the importing tools are very good. The support team response time is very short and you get clear answers. I recommend this software.

 

from Doran And Ward Printing and packaging
Specialty: Other
Number of employees: 51 -100 employees Employees number: 51 -100 employees

FT Maintenance Review

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

First and foremost FT Maintenance Didn't us Pressure sales tactics, The Software is very intuitive I had it up and running before I ever took a class on how to use it. VERY EASY to Understand

Likes Least

I Have Not found anything I don't like about it. There does not seem to be any issues with this software

Recommendations

Do all Side by side comparisons, best for the value by far

 

from Cortland
Specialty: Other
Number of employees: 21 - 50 employees Employees number: 21 - 50 employees

FT Maintenance

Ease-of-use

Functionality

Product Quality

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

N/A

Likes Best

The vendor is very helpful and willing to help with any problem. The software has a lot of depth which is both good and bad.

Likes Least

The FT Maintenance program is not fluid or intuitive. Please know that this is the third program of this nature that I have administered.

Recommendations

Spend a great deal of time with the program before you/your organization purchase it.

 

from Bren-tronics Inc.
Specialty: Other
Number of employees: 101 to 500 employees Employees number: 101 to 500 employees

VERY USER FRIENDLY AND A GREAT CUSTOMER SERVICE

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

VERY USER FRIENDLY, EASY TO USE FOR PEOPLE THAT DON'T HAVE THAT MUCH TIME TO SPEND IN A COMPUTER.

Likes Least

THAT WASN'T ENOUGH TIME HAS A USER TO HAVE THESE COMMENT, BUT I WILL SAY THAT EVERYTHING SO FAR WAS STRAIGHT FORWARD.

Recommendations

IF YOU LOOKING FOR A MAINTENANCE SOFTWARE THAT IS USER FRIENDLY, FASTRACK FTMAINTENACE IS A WAY TO GO.

 

from Alliance Wire & Steel
Specialty: Mill Products
Number of employees: 21 - 50 employees Employees number: 21 - 50 employees

FTMaintenence Review

Ease-of-use

Functionality

Product Quality

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

N/A

Likes Best

What I like best about this software is the affordability. I researched about 6 different software programs. Honestly, by the 3rd online conference, they all had basically the same information and benefits of their software. The price and accessibility to support were the driving factors in making this decision. I have been pleased with the software and all my contact with support has been positive.

Likes Least

Multiple user names and passwords for making changes within the software

Recommendations

This is not the most aesthetically pleasing software, but it has been able to keep track of what I have needed.

 

from Lystek International
Specialty: Manufacturing
Number of employees: 11 - 20 employees Employees number: 11 - 20 employees

So far no issues, it takes time to get used to the ins and outs

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

support was there right from the start, product is very encompassing

Likes Least

don't have an issue at this time with the product or vendor

Recommendations

populating the software is a challenge, but once done is worth it



 

from A I T S
Specialty: Aerospace
Number of employees: 101 to 500 employees Employees number: 101 to 500 employees

My review of FT Maintenance

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

it is clearly laid out, with options and configurations very descriptive.

Likes Least

Some of the windows don't have close options etc, but it is easy to figure out how to exit / end them

Recommendations

Product is great, just make sure you purchase what you need.

 

from Isovolta Group
Specialty: Manufacturing
Number of employees: 1 employee Employees number: 1 employee

Isovolta Group

Ease-of-use

Functionality

Product Quality

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

N/A

Likes Best

It's easy to navigate through it. Once you do it once, you'll like it.

Likes Least

Logging in sometimes is a pain. I don't know if it's our computer, but it doesn't happen a lot.

Recommendations

Give it a chance. It's easy. The price is right, and tech support is great.

 

from Sterling Energy
Specialty: Utilities
Number of employees: 1 employee Employees number: 1 employee

Very useful program with excellent customer service!

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

Besides the software being easy to use and customize, I would have to say that the training, help, and accessibility of the service team is second to none.

Likes Least

It does take a little bit to get used to. However, it is easy to use once you get some time to get familiar with it.

Recommendations

FTMaintenance was a great option for me because of the cost and ability to keep the records short. I believe this program's ability would cover small facilities, large facilities, and everywhere in between. I would recommend learning how FTMaintenance is customizable to fit whatever requirements you are looking for.

 

from City of Greenville
Specialty: Government
Number of employees: 1 employee Employees number: 1 employee

City of Greenville Water Department

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

Good price, good service, quick response!

Likes Least

The only item I think is missing on the product is an iPad app. I would like to be able to integrate this with our fleet of iPads, as they are very versatile.

Recommendations

After reviewing several software companies to keep maintenance records, it became apparent that there was really just one choice.

 

from Isovolta Inc.
Specialty: Manufacturing
Number of employees: 1 employee Employees number: 1 employee

Isovolta Inc. Review of FTMaintenance

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

The software is extremely simple to use and very intuitive. The guys at FasTrak are very responsive and always know how to solve any issues I have.

Likes Least

I have no complaints thus far. And any issues that I have had were addressed promptly.

Recommendations

Make sure you get something that is going to work for your facility. There are many types of software and vendors, and each one is unique. Some are better for smaller facilities and some for larger. FTMaintenance is designed to handle a small facilities maintenance program (like my plant), but I can also see how it would work just as well at managing a large facility.

 

from Decore-Ative Specialities
Specialty: Manufacturing
Number of employees: 1 employee Employees number: 1 employee

Nothing but good

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

It's easy to use. Maintenance workers find it quick and easy. It's great for PM.
The vendor support is exceptional!

Likes Least

Better access with remote devices would be nice. Printing work orders does appear to be a little slow.

Recommendations

Training is good. We actually had ours up and in use the afternoon of installation. After training, we discovered so many more features.

 

from Salem Tube Inc
Specialty: Other
Number of employees: 1 employee Employees number: 1 employee

Salem Tube - FTMaintenance review

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

It has a good feature for preparing maintenance work orders. It keeps list and prepares reports.

Likes Least

When you prepare a work order, you have to go to different tabs. Report wise, we cannot choose and select custom reports from the software.

Recommendations

We don't use other software. Our company has our own MSI system.

 

from Power Products, LLC
Specialty: Wholesale Distribution
Number of employees: 1 employee Employees number: 1 employee

Current user for the past 4 years.

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

Easy to use. Local tech support is very helpful.

Likes Least

Vendor info needs to be updated. It still has Pager listed (should be changed to Cell).

Recommendations

Do your homework first so you don't have to redo info after the fact.

 

from Crown Poly Inc.
Specialty: Manufacturing
Number of employees: 1 employee Employees number: 1 employee

Crown Poly Fastrak Review

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

The inventory works well, and the item info is strong. Most modules work well,
and the training is great.

Likes Least

Most stock reports are not that useful, and we have to do a lot of customized reporting. Any changes we want to make seem very expensive from the sales quote.

Recommendations

It works well for manufacturing and works well with numerous parts in inventory. Be prepared for a lot of customized reports and training if your people are not tech-savvy like our mechanics.

 

from YSK Corporation
Specialty: Automotive
Number of employees: 1 employee Employees number: 1 employee

Just learning the system

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

I like the ease of use. It's easy to navigate and enter data.

Likes Least

It's too early to tell. I am a new user and have not had a lot of experience with system

Recommendations

It's great software that meets all our needs. It's similar to other systems and has great support.

 

from Neri's Bakery Products, Inc.
Specialty: Food and Beverage
Number of employees: 1 employee Employees number: 1 employee

Neri's Bakery Products Inc / FasTrak Review

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

The FasTrak system has provided us with much better parts inventory control, saving our company money by not having to overstock parts. In addition, we are able to have all our parts loaded into the system, making it much easier to place orders when a particular item runs low.

Likes Least

The only issue that we have is that we only have two operators on the system at the same time, and the only way to utilize more operators is to purchase more licenses.

Recommendations

Call a FasTrak representative and ask for a demonstration. I guarantee that once you see what this system can provide for your company in time and cost savings, you will purchase it.

 
 
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