Specializing in cloud solutions from design to implementation, Fulcrum Collaborations is a leading provider of enterprise-grade information management software. Their product MCIM, or Mission Critical Information Management, combines CMMS, Facilities Management, and Business Intelligence applications into one unique package. MCIM manages and tracks the operational activities necessary for maintaining facility assets, while also offering strong, strategic analysis of operational data for informed decision making.
The core functions of MCIM were designed to support the facility profile, infrastructure management, incident reporting, and change control. Integrated reports and dashboards give a complete view of facility profile information in real-time. Important information on infrastructure equipment, including maintenance and incident history, can all be accessed from a single screen. Further issues can be prevented when all critical details are captured, analyzed, and viewed in one location through incident reporting tools. MCIM standardizes and automates change requests and control processes in accordance with governance protocols to minimize risk.
MCIM’s integrated CMMS application streamlines workflow through a customizable, approval-based work order and preventive maintenance engine. If an asset performs outside predetermined ranges, the system immediately generates a work order and technicians are dispatched to the site of the problem.
MCIM is built on force.com, the same trusted cloud platform used by Salesforce.com. MCIM is fully mobile enabled, built using HTML 5, allowing for access to your information on any device on any platform - anytime. We find MCIM to be a great fit for companies operating in risk averse environments that are highly regulated and rely heavily on network availability, such as banks and financial services. They also support requirements for manufacturing, technology and healthcare.