Maintenance Pro Software


 

Founded nearly two decades ago, Innovative Maintenance Systems (IMS) strives to provide their customers with user-friendly solutions that will maximize the benefits of automating their maintenance process. Because they keep a customer driven focus, they’re able deliver functionality that their customers have directly requested.

Their core system Maintenance Pro is a best of breed preventive maintenance system with integrated predictive maintenance, inventory, asset, and work order management available within their suite. It’s easy to keep track of each piece of equipment and when it’s due for maintenance by their automated, color-coded alerts. The software comes with a pre-defined set of services and also allows for customized lists and schedules. Their unique tree navigation simplifies the process for categorizing and locating equipment with over 200 icons that users can assign specifically to equipment and categories.

Alternatively, IMS offers a product within their portfolio that is specifically for tracking maintenance on fleets of vehicles. Fleet Maintenance Pro helps manage fleet inventory, repairs, fuel, and parts. There is no limit to the number of vehicles included on the system and it covers a wide range of descriptive details vital to fleet management. Users have clear visibility over their fleet at all times.

IMS includes robust reporting tools in both systems that gives access to the asset’s entire history, trends, cost analyses and measurements of effectiveness.

The IMS support team guarantees same day response to technical issues. We find them to be a great fit for companies that desire to maintain their fleet maintenance and various equipment assets. 

 

Maintenance Pro - Equipment service calendar
 
  • Maintenance Pro - Equipment service calendar
    Equipment service calendar
  • Maintenance Pro - Maintenance status
    Maintenance status
  • Maintenance Pro - Maintenance history
    Maintenance history
  • Maintenance Pro - Fleet manager
    Fleet manager
  • Maintenance Pro - Edit PM service
    Edit PM service
  • Maintenance Pro - Fuel history log
    Fuel history log
Supported Operating System(s):
Windows 8

7 Reviews of Maintenance Pro

Showing 1-7 of 7

 

from Insul-Tech
Specialty: Construction and Engineering
Number of employees: 51 -100 employees Employees number: 51 -100 employees

Fleet Maintenance Pro

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

Product is user friendly and the vendor has good customer support

Likes Least

I don't have any complaints about the product and vendor

Recommendations

Check to see what reports come with the program. This program gave us what we were looking for.

 
 

from Hi-Tech Towers, Inc.
Specialty: Construction and Engineering
Number of employees: 11 - 20 employees Employees number: 11 - 20 employees

Excellent program

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

We compared several maintenance tracking programs and found Maintenance Pro to be the most user friendly product. The most convenient part is being able to view so much information in one area without having to search for that particular unit in another module to find the rest of the information you are looking for. Also, every time I have called into customer service with questions they are so friendly and quick to respond.

Likes Least

I have not experienced anything to this point that I would consider to negative about this product or vendor.

Recommendations

Downloading the trial program and being able to see first hand how the program works is a huge help in deciding whether or not it will be beneficial to the company.

 
 

from Lloyd's Construction Services
Specialty: Construction and Engineering
Number of employees: 1 employee Employees number: 1 employee

All vehicles and equipment at the tip of your fingers

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

We purchased Fleet Maintenance Pro to contain all of our vehicle and metered equipment in one place, and that is exactly what it does. It holds details from the purchase, work done on the unit, fuel to the sale of it and everything in between. We have been very pleased so far with the support that has been provided. They are quick to respond and provide detail resolutions.

Likes Least

As with any software, there are things that could be improved. I believe the security is a bit overwhelming. I believe it would be much easier if you set up a group and assigned access per group. I believe that you have to assign by user which is cumbersome when you have 14 drivers and 20 others that are accessing the system.
We have had some issues with connectivity to the system via mobile phones but are hoping that the upgrade to version 14 will resolve some of this. The last thing that I do not like about this program this far is that the person who enters the repair order can not be found after a work order is opened on the repair. Since we have had problems with he said she said for repairs, this has not helped solve this as all. I would think that the repair information would flow through to history. It would be nice to evaluate on a monthly basis who is entering them and who may still be struggling with the process.

Recommendations

As with any software, you must first evaluate what you are currently doing and what you want the software to do and go from there. If the software is going to accomplish 95% of what you want it to, determine how important the other 5% is and decide if it will work.

 
 

from McGee Corporation
Specialty: Construction and Engineering
Number of employees: 51 -100 employees Employees number: 51 -100 employees

Simple and Effective

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

The IMS Customer Service is probably my favorite part about my experience with them and Fleet Maintenance. Don't get me wrong; the software is good, too, but anyone in a tech job knows that nothing is ever perfect, and when you hit little bumps, there needs to be good customer/technical support, and IMS has a good team for that.

Likes Least

Honestly, there wasn't really much I really dislike. If I had to choose, I would say the interface of Fleet Maintenance isn't the best. It's not so much that it's bad, but it's not the nicest looking I've seen and could probably be optimized a bit to be easier to navigate/read.

Recommendations

The only suggestion I really have is to try it out. Make sure it does what you need within the evaluation time period so that you can get set up before you purchase it. In short, just be sensible about purchasing it.

 
 

from McGee Corporation
Specialty: Manufacturing
Number of employees: 51 -100 employees Employees number: 51 -100 employees

Easy to use, solid software

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

This software was simple to set up and our interactions with the company's support were pleasant.

Likes Least

We migrated from the standalone version to the SQL Server version shortly after purchase, and the SQL Server version seems to run slower, especially at startup. It would be nice if the app used Windows authentication in a domain environment.

Recommendations

Be sure of what your users need, and balance that against the deluge of features available. Simpler is better in most cases.

 
 

from Benzie Bus
Specialty: Transportation & Fleet
Number of employees: 21 - 50 employees Employees number: 21 - 50 employees

Great Product!

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

I spent some time researching several products, and I thought that this product was the most user-friendly.

Likes Least

When I was looking into purchasing this product, they did a presentation of their product. I would have found it helpful for them to log on with me and actually give a brief online training.

Recommendations

I would recommend reviewing several different systems and comparing all of their features.

 
 

from City Of Elk City

Ease-of-use

Ease-of-use

 
Functionality

Functionality

 
Product Quality

Product Quality

 
Customer Support

Customer Support

 

We are a municipality with approximately 366 pieces of equipment we maintain with the assistance of Fleet Maintenance Pro Version 12. Before Fleet Pro, we used a database program we created in-house that quickly became outdated and just didn't provide the strength we needed to keep up with a constantly changing and growing fleet operation.

I was a little concerned at first about how easy Fleet was to use; I was worried that a software this easy to use must have some weaknesses, but it has proven itself strong enough time and time again. I looked at several different software packages, and they seemed to be somewhat complex and cumbersome compared to Fleet.

We have been using Fleet Pro for close to ten years and have been extremely pleased with the advancements that have been made through the years as each new version was released. Our team has found the software to be very intuitive and easy to use while still having the underlying strength needed to manage our fleet's data needs quite well. We use the billing and calculating functionality of this software extensively every day, and we must be able to rely on its accuracy for accounting purposes.

The most pleasing experience of all has been the support we have received through the years from IMS, and that has never changed.

 
 
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