MaintenanceEssentials Pro by SchoolDude


 

SchoolDude has been providing Maintenance and Facilities Management software to K-12 public and independent schools, colleges and universities for 15 years. We have developed a robust suite of applications designed to effectively manage all aspects of maintenance, including building automation, capital planning, facility scheduling, energy and transportation.  The experts behind SchoolDude understand the unique business processes and requirements of education and serve school districts throughout the world, with clients in North America, Europe, and even Asia. SchoolDude’s Maintenance Management software is completely scalable and is utilized by school districts, college and universities of all sizes, from the smallest, twelve-student system, to large districts with over 250,000 students. 

Maintenance management software will create time and cost savings through streamlining the process of scheduling reactive and preventive maintenance, tracking inventory usage, responding to critical system alarms, and planning future capital needs. Efficiency in maintenance and facilities management is essential in education, as students and teachers alike depend on the maintenance team to fix issues and complete tasks within a reasonable timeframe. With SchoolDude, all communication and work status updates are completely automated, and requests are automatically routed to the proper member of the maintenance team. Schools using SchoolDude report saving at least 30 minutes per work order.

SchoolDude’s reporting functionality helps provide the most accurate picture of the maintenance department's workload and budget, including work order completion times, labor hours and purchases. Reports can be used to justify additional funding, staffing, or other resources with up-to-date data. To complement SchoolDude’s reporting, the Dude Data Dashboard provides 52 Key Performance Indicators (KPI’s) around operations. These KPI’s in maintenance management, technology management, event management and energy management compare schools’ performance to their peers to help each institution and facilities department benchmark their performance.

For schools, colleges and universities seeking a Maintenance or Facilities Management system that can streamline and organize all maintenance procedures and requests, SchoolDude’s Maintenance Management web-based solutions require no IT set-up or infrastructure and are a competitive option with a low total cost of ownership.

 

MaintenanceEssentials Pro - Inventory catalog
 
  • MaintenanceEssentials Pro - Inventory catalog
    Inventory catalog
  • MaintenanceEssentials Pro - Email notifications
    Email notifications
  • MaintenanceEssentials Pro - Routing
    Routing
  • MaintenanceEssentials Pro - PM schedule
    PM schedule
  • MaintenanceEssentials Pro - Bill alerts
    Bill alerts
  • MaintenanceEssentials Pro - Mobile functionality
    Mobile functionality
Supported Operating System(s):
Mac OS, Web browser (OS agnostic)

51 Reviews of MaintenanceEssentials Pro

Showing 1-20 of 51

 

from Western Oklahoma State College
Specialty: Education
Number of employees: 51 -100 employees Employees number: 51 -100 employees

Better than what we were using

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Likes Best

User Friendly for both techs and requester to make work orders.

Likes Least

The reports do not allow for various options I may wish to use to generate a report and entering of work orders as an administrator is very time consuming. Would also like to attach a file when creating a work order, not have to save it first then go back and upload file.

Recommendations

Ensure the software is user friendly and easy for technicians to enter their work orders during their work hours.

 
 

from Coastal Carolina Community College
Specialty: Education
Number of employees: 21 - 50 employees Employees number: 21 - 50 employees

It works pretty well.

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Likes Best

The submitters seemed to like this system better than our new system.

Likes Least

Raising cost with out raising services or my student population going up.

Recommendations

Host on site if at all possible. It will save you a lot.

 
 

from Pacific Union College
Specialty: Education
Number of employees: 21 - 50 employees Employees number: 21 - 50 employees

Wonderful and Amazing

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Likes Best

The Product is easy to use, and has wonderful reporting capabilities. Since the product is web based it can be accessed from anywhere. Since the product is web based School dude has the capability to do comparisons on how you are doing in relation to the rest of the world. This shows me what areas we need to improve on and what areas we are doing great on.

Likes Least

We cannot have a work order assigned to more than one person. Can you guys please change this?

Recommendations

Get in try it you will be pleased. I have used several other product, but the simplicity and ease of use work wonders for you and your customers on school dude

 
 

from Centerpoint High School
Specialty: Education
Number of employees: 101 to 500 employees Employees number: 101 to 500 employees

School Dude

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N/A

Likes Best

The screens are easy to follow, most of the time it uses drop down boxes for filling out information. We use three products from School Dude. Maintenance, IT Direct and Trip direct. All three of these are very easy to use.

Likes Least

At times there are too many boxes that are required to be filled out.

Recommendations

I'm a classroom teacher and SchoolDude is very easy to use even for those that aren't geeks.

 
 

from Pine Crest School
Specialty: Education
Number of employees: 6 - 10 employees Employees number: 6 - 10 employees

It's a great product!....

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N/A

Likes Best

I like the warehouse affect being able to put all the information that you have in the warehouse and match the warehouse product to the job...

Likes Least

I like it the way it it is you don't have to change a thing....

Recommendations

I guess to be honest about it and write down your true feelings about it because it is a great product and it deserves one full support from everyone....

 
 

from Pine Crest School
Specialty: Education
Number of employees: 51 -100 employees Employees number: 51 -100 employees

MaintenanceDirect Time Saving and effective.

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Likes Best

Maintenance Direct keeps my jobs organized, employees efficient and customers happy.

Likes Least

Because it's so easy for everyone put in work orders.

Recommendations

Try it. The longer you wait the more time and money you will loose.

 
 

from Tuscarora School District
Specialty: Education
Number of employees: 101 to 500 employees Employees number: 101 to 500 employees

Schooldude Administrator

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Likes Best

Very helpful. Your staff is courteous and knowledgeable. Complimentary training I received.

Likes Least

There is a difference in community users and in house users.

Recommendations

Don't hesitate to seek training or help from the company. Knowing the software is a big benefit.

 
 

from Camden City School District
Specialty: Education
Number of employees: 101 to 500 employees Employees number: 101 to 500 employees

School Dude Rocks!

Ease-of-use

Functionality

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Likes Best

To have the ability to be highly efficient in terms of tracking work orders throughout the district and the accessibility to run reports; simply because all the information is recorded accurately.

Likes Least

That once an Administrator's role has been changed there is no way of tracking if they still use those rights. Ex: From Administrator's role to Clerk role....
I haven't been able to create a system whereby the requesters are able to complete a questionnaire before being allowed to generate a work order for HVAC craft.

Recommendations

it is essential to be as accurate as possible when generating the requests for work to be completed.

 
 

from SAISD
Specialty: Education
Number of employees: 1,001+ employees Employees number: 1,001+ employees

SchoolDude.com

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N/A

Likes Best

This software is very user friendly and fairly easy to navigate. It is a great improvement from our previous work order and inventory system.

Likes Least

Even though it is web based, this could cause issues if either of our networks go down for any significant amount of time.

Recommendations

Make sure it has all the features you like from your current software or at least discuss them with the vendor to see if they can be implemented. Otherwise the value of keeping your current software may outweigh the replacement value of this software.

 
 

from Western Suffolk BOCES
Specialty: Education
Number of employees: 1,001+ employees Employees number: 1,001+ employees

Maintenance Direct

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Likes Best

Support staff is excellent. Response time when asking a question is answered fast and efficiently.

Likes Least

Unable to delete work orders. I understand this is a quality control issue. Also, to be able to create our own Crafts.

Recommendations

Using the forums is very helpful. Advanced reporting is great.

 
 

from Gresham Barlow School District
Specialty: Education
Number of employees: 51 -100 employees Employees number: 51 -100 employees

SchoolDude User Friendliness

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Likes Best

My overall thoughts of schooldude would be that it serves it purpose for scheduling event but it really is not user friendly. The amount of time that it takes for a new user to complete a proposal to schedule an event is pretty tedious.

Likes Least

I am not a new user so it is easy for me to access and set of events but even explaining to new users is hard because of the lay out. I think it needs to be more simplistic. For example like when you turn on a new Iphone it asks for a piece of information then you hit next and it asks for another. Then it populates all your information for you to review at the end.
One other flaw that I noticed in it for billing purposes is that it does not send an email notification when something new is put on to the calendar. Which would be really helpful when something is added last minute if the invoices are already completed for that day.
I am not a veteran and do not know all the ins and outs of schooldude, but I do think these fixes could improve the users experience on it.

Recommendations

I think it does serve its purpose but for the individuals who plan on using it they will need some training, or at least time to play around on it. Don't just expect to come in and use it fluently. There are a lot of small buttons or unnoticeable items to click in order to schedule or approve a reservation and it just takes time to know what to click and when.

 
 

from New Prague Area Schools
Specialty: Education
Number of employees: 501 to 1,000 employees Employees number: 501 to 1,000 employees

New Schooldude user

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N/A

Likes Best

Staff can send email to correct department on repairs

Likes Least

Re-training the staff to use schooldude instead of old ways, phone calls and emails.

Recommendations

You are able to review all your fixes, which can be helpful when the same problem occurs on another machine

 
 

from Newport News Public Schools
Specialty: Education
Number of employees: 1,001+ employees Employees number: 1,001+ employees

THE EASE OF IT ALL

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Likes Best

Learning to use MD was so easy. I can enter purchased items, or stock items and then actually track the cost of a job, including the labor. It lets you know what status it is in, New Request, work in progress etc. and each person assigned to that job can actually go in leave notes for the others who are involved. If items have been ordered, you can also notify the others that once they arrive the job can be completed. Working in a school system, you deal with so many locations, and this helps to keep everyone informed and up to date on the latest.

Likes Least

I wish we had the options of ink colors, so if something is vital, that part could be done in red so that it is very visible.

Recommendations

I used to work for a big box store, this software is so much easier to maneuver.

 
 

from West Carrollton Schools
Specialty: Education
Number of employees: 101 to 500 employees Employees number: 101 to 500 employees

SchoolDude - Awesome Product - Awesome Service

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Likes Best

Questions? Your answer is a phone call away, and there's always a human that answers the phone! We use Facility Scheduling and Maintenance Direct. Both products are easy to use and it's easy to train users in our buildings. SchoolDude also offered conference call training when we did the initial set up.

Likes Least

I can honestly say I have not had a negative experience with SchoolDude.

Recommendations

Don't just look at the software, look at the service. SchoolDude prides itself on exemplary customer service and it shows whenever you interact with one of their team.

 
 

from Greenwich High School
Specialty: Education
Number of employees: 101 to 500 employees Employees number: 101 to 500 employees

I think SchoolDude is a great tool for our school.

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N/A

Likes Best

I like that it has drop down choices. It is fast and easy to choose.

Likes Least

I would like the drop down for the permanent building that I am employed to be already chosen, so I don't have to choose the building.

Recommendations

I don't have any recommendations for evaluating software.

 
 

from American School of Bombay
Specialty: Education
Number of employees: 101 to 500 employees Employees number: 101 to 500 employees

School Dude a cool office management system

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N/A

Likes Best

I like that it has options to select different teams to send in requests and it gets recorded immediately.

Likes Least

There should be an option to amend the request instead of having to create a new one.

Recommendations

It is a self explanatory software and user friendly

 
 

from Harper Creek Community Schools
Specialty: Education
Number of employees: 11 - 20 employees Employees number: 11 - 20 employees

Director of Facilities

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Likes Best

I have had great success using both the Maintenance Direct program and the PM Direct program. Both have assisted my District with becoming more efficient with the Maintenance work orders and the Preventive Maintenance schedules.
The online help or direct phone help is outstanding as well.

Likes Least

There really is nothing about the schooldude program that I do not like at this time.

Recommendations

Start with just one of the programs and build from there. They are very easy to use and there is plenty of support if there are any questions.

 
 

from San Antonio Independent School District
Specialty: Education
Number of employees: 1,001+ employees Employees number: 1,001+ employees

The dude abides.

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Likes Best

Very user friendly & easy to understand & manuver. Easy to navigate.

Likes Least

Work order takes too long to process, previous product was way faster. Also too many steps to print work order, email work order, to enter labor transactions. Doesn't auto correct like previous product.

Recommendations

Compare navigation to previous product, dude blows them away!

 
 

from Amity Regional School District NO. 5
Specialty: Education
Number of employees: 21 - 50 employees Employees number: 21 - 50 employees

Repair Assistance 101

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Likes Best

Maintenance Direct keeps great records and history of repairs and those who submit them. It helps to retrieve similar issues and generate vendor repairs as a combined problem, rather than piece meal each repair separately. In the long run, it is a tremendous cost savings overall.

Likes Least

Changes that are not always made known ahead of time that I feel are a sometimes a loss of accessibility. Example is password reset on the administrative side. This has recently changed and it does make it more cumbersome to figure out new user errors such as duplicate logins.

Recommendations

Take the time to go through each unit to determine how much input is required to get up and running and who will be responsible to make sure everything is being consistently updated to closed, in progress, etc.

 
 

from Roslyn Middle School
Specialty: Education
Number of employees: 101 to 500 employees Employees number: 101 to 500 employees

My Experience with SchoolDude

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Likes Best

Ease of use. Significantly less paper work. Quick response when service is indicated. Keeps everyone who needs to be aware of an issue informed. So far the process has worked as advertised. It has allowed our staff to provide quick and accurate responses. There is more accountability when a request is made in writing, approved by a supervisor and acted upon in an efficient amount of time.

Likes Least

I really can't think of anything. Maybe making deleting a request easier. There are times when the situation submitted has been addressed through a conversation and there is no need for the responder to take action.

Recommendations

Consider how it makes your work life easier. Allows for a supervisor to follow the chain of progress in terms of addressing a problem and confirms when the issue is addressed.

 
 
 
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