MaintiMizer Software


 

MAINTIMIZER from Ashcom Technologies is a computerized maintenance management system (CMMS) with integrated enterprise asset management (EAM) solution capabilities. The solution comes in three different variants based on their deployment methods - MaintiMizer BlackBox2 which is a hardware connected CMMS equipment, MaintiMizer Web Edition and MaintiMizer Online Edition. The latter two editions are available as a Software-as-a-Service (SaaS) based model.

MaintiMizer Web offers six modules for managing maintenance activities, each of which can be opened in the dashboards to keep important information centralized. MaintiMizer solutions include the complete set of modules to manage work orders, track inventory, vendor and purchase orders, preventive maintenance, and timecards. The solution seamlessly integrates with popular ERP systems like PeopleSoft, JD Edwards, SAP and Primax.

MaintiMizer is a scalable solution that can be customized to serve various industry verticals including manufacturing, food & beverage, automotive, construction and engineering.

 

MaintiMizer - PM/equipment overview
 
  • MaintiMizer - PM/equipment overview
    PM/equipment overview
  • MaintiMizer - Home page
    Home page
  • MaintiMizer - Inventory
    Inventory
  • MaintiMizer - Equipment details
    Equipment details
  • MaintiMizer - Purchase order
    Purchase order
  • MaintiMizer - Work order
    Work order
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 2000

54 Reviews of MaintiMizer

 

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Software Advice Reviews (34)
More Reviews (20)

Showing 1-20 of 34

Jose from Syngenta
Specialty: Agriculture
Number of employees: 10,000+ employees Employees number: 10,000+ employees

June 2017

June 2017

The program that every company must have

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

It is very effective in regard to summarize the costs of assets to carry out a record for each unit. It also measures the effectiveness of each individual employee. With regard to the inventory, I like very much because it is carried out in actual inventory. Personally, I work in the following way. The employee has your mailbox where you leave the work order assigned to the employee recognizes the work to run it. When the job is drafted by the parties on the same sheet and closes in the program leaving in record expenses for work and the deduction of parts.

Cons

On rare occasions the server slow.If you are going to print a work order should mark that order has already been printed for your compliance as soon as lead and not print record repeated.

 
 

Amanda from Kleen Test Products
Specialty: Manufacturing
Number of employees: 201-500 employees Employees number: 201-500 employees

June 2017

June 2017

Functional Maintenance Management

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Track equipment, parts, labor, and costs. I love that I can assign work orders to my techs and they can see a list on their homepage

Cons

Customization is pricey but most of the things I need I can figure out a way. I wish I could query on "Assigned Employees" not just actual though.

 
 

Kathleen from Shamrock Technologies, Inc.
Specialty: Manufacturing
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

February 2017

February 2017

It doesn't do much

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

The company had this installed but relied on it but little. The maintenance function was the only one using it....production barely knew of its existence.

Pros

It is easy to use for the most part.

Cons

It didn't give the company what they needed which was a way to run their maintenance function better.

  Response: Amy, Ashcom Technologies

Date: March 2017

March 2017

 

Kathleen, I am truly sorry that your company has yet to see the full functionality that MaintiMizer provides. Although I see other Users at Mitsui have in fact received proper training on the system it appears as though you have never received any training which would explain the lack of knowledge of the system. Although MaintiMizer is indeed built for and by Maintenance professionals there are many ways in which Production would benefit from using MaintiMizer and I would suggest starting with full training on the system. We have no record of you in our database which means you have never actually contacted our company but I am happy to reach out to you to make sure that everyone at Mitsu is getting what they need out of MaintiMizer! It is our goal at Ashcom that every one of our clients gets the most out of their CMMS investment!

 
 

Amanda from Kleen Test Products
Specialty: Manufacturing
Number of employees: 201-500 employees Employees number: 201-500 employees

December 2016

December 2016

Nice system for basic maintenance organizations

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

MaintiMizer is an overall good system. Allows for parts tracking, POR and Purchase Orders, Time tracking, and more. It does however rely heavily on user input and does not have a lot of automation needed in more robust, predictive environments.

Pros

Customizable dashboard, parts rooms and the ability to connect inventory to work orders

Cons

Customization and expanding capabilities is limited and expensive. Feels like an old system.

 
 

Dan from Kleen Test Products
Specialty: Manufacturing
Number of employees: 201-500 employees Employees number: 201-500 employees

November 2016

November 2016

Review of Maintimizer

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Maintimizer seems like it could be a highly effective software tool for scheduling routine maintenance and also for predicting future break downs on machines. If the software is used correctly it can make the job of the maintenance technician a lot easier. The one feature that I am not sure it has as our company does not use it is if parts can be added to a work order. This would allow for parts tracking, but would only work if the parts are set up in a computer system which we do not have.

Pros

I like that the pm's are generated automatically.

Advice to Others

Look into how you will utilize this product to determine if it's the right fit for you.

 
 

Kensei from Kleen Test Products
Specialty: Manufacturing
Number of employees: 201-500 employees Employees number: 201-500 employees

November 2016

November 2016

Maintimizer Users

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

I feel as though this product is only as good as it's user. If you are going to create work orders, schedules, preventative maintenance, and use it to review and create a timeline then it's a good platform for planning ahead and finding flaws. But if it's not used in that way, it just seems like a place to put information to never be seen again.

 
 

Ronaldo from Liphatech
Specialty: Manufacturing
Number of employees: 51-200 employees Employees number: 51-200 employees

October 2016

October 2016

maintimizer review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

so far its been good a lot of options and reports so that's good make the maintenance department flow way better

Pros

easy to work with
a lot of reports
good training
easy to use

Cons

having problem logging in with mobile devices

 
 

Amanda from Kleen Test Products
Specialty: Manufacturing

June 2015

June 2015

Great starter CMMS

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Customer service is fantastic! After meeting our trainer, I have been able to contact him with basic questions and he gets back to me as soon as possible. He also lets me know if it will be a little while until he can get back to me.

Likes Least

Some features I would like are not available such as selecting multiple items in more areas, more detailed closing options, etc.

Recommendations

Implementation is key! Regardless of validation or other departments, make sure you fully integrate data! This is an amazing program but you have to give it all of the information you can to fully utilize it's potential. Even if you don't think you will use some of it's features, bring in the data. I guarantee you will put it to use someday, and it will be that much easier if you built the database from the ground up.

 
 

Jonathan from Ilsco
Specialty: Manufacturing

June 2015

June 2015

Maintaining PMs

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Likes Best

It does what we need to do with tracking our maintenance for machines. Instructions are pretty clear.

Likes Least

Some of the functions or when you add notes to save it at the bottom. It's particular when you add the comments or notes.

Recommendations

I think if you use it more often just like anything else, it will become "easier" to use. I use it every now in then to input information that we need to update.

 
 

Katie from Manchester Industries
Specialty: Mill Products

June 2015

June 2015

I use this site for PO's for the company.

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Likes Best

Maintimizer has been very easy and efficient to use. It has helped us a lot on opening and closing and tracking PO's for this company.

Likes Least

I thought that Maintimizer could be a little more user friendsly and more detailed at times.

Recommendations

I recommend that it needs to be more user friendly.

 
 

Lawrence from Taylormade Systems
Specialty: Manufacturing

August 2014

August 2014

MaintiMizer Review

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

This product is very simple to use, and support is good.

Likes Least

There's nothing at this time. I am very satisfied with the product.

Recommendations

This is an easy program to navigate through. I would recommend this product to anyone needing to set up preventive maintenance in the factory.

 
 

Amy from Taylor Made Systems
Specialty: Other

August 2014

August 2014

Work order

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

It's easy to use and helps me get all my equipment serviced.

Likes Least

I like signing in least. Also, I sometimes don't have time available to fill everything out.

Recommendations

I don't have any at this particular time. I do like that it helps to keep track of equipment service.

 
 

Jeff from Nutriom LLC
Specialty: Manufacturing

August 2014

August 2014

Maintenance Manger that schedules all the Maintenance.

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

It's easy to use.

Likes Least

You can't change an equipment name without deleting it. You also cannot remove a user without deleting all their work orders. You need to have better input fields for parts, like engineering values, scaled values, tag numbers, loop numbers, etc.

Recommendations

Read the user manual. When creating new equipment, double check the name because you can't change it without deleting it.

 
 

Gerald from Nutriom LLC
Specialty: Food and Beverage

August 2014

August 2014

It's a pleasure to use. Easy to navigate and figure things out.

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

It is very easy to navigate through.

Likes Least

It is difficult to remove old users. We have to delete everything that the old user did to remove them.

Recommendations

MaintiMizer is a good tool for any maintenance department. It has many customizable features also.

 
 

Cory from Taylor Made Systems
Specialty: Automotive

August 2014

August 2014

MaintiMizer review

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

It's easy and explains what you need done. And it saves everything so it can be brought back up later.

Likes Least

Nothing really. Everything is easy to use, and it helps everyone with knowing what needs to get done.

Recommendations

I don't have any recommendations for others evaluating software.

 
 

Adam from Taylor Made Systems
Specialty: Manufacturing

August 2014

August 2014

Very organized

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

It gets work orders organized.

Likes Least

It needs more detailed work orders so I can give more information.

Recommendations

Be open-minded. Use this program for a couple of weeks.

 
 

Dave from GERDAU
Specialty: Construction and Engineering

July 2014

July 2014

Implemented at our location, easy interface, easy transition.

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

The tabbed screens allow easy input of new equipment. It's easy to create, edit, and close WOs.

Likes Least

Not much to dislike. I used the product at my last job and decided to implement it here.

Recommendations

Get the demo if possible. It'll show you just how well the system works.

 
 

Tom from Orchid Orthopedic Solutions
Specialty: Manufacturing

June 2014

June 2014

Good product.

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

I am able to search on any field and create custom reports easily. The vendor is available to answer questions if needed.

Likes Least

What I like least are little details like having to page through instead of just scrolling down when looking at a long list.

Recommendations

Make sure you define what you will be needing from the system, and remember the only way you will get good info is from the data you put into the system. GIGO (Garbage In Garbage Out!)

 
 

Paul from Michigan State Police
Specialty: Government

June 2014

June 2014

Satisfied patron

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

I like the product and the support that I get to make sure that that I get what I paid for and more.

Likes Least

Sometimes, the answers to my issues are to be corrected with the next update.

Recommendations

Try it, use it, and ask a lot of questions. I think the more issues you discover, the more other users with similar problems will also benefit.

 
 

Leonardo from Nutriom LLC
Specialty: Food and Beverage

June 2014

June 2014

Very flexible and comprehensive.

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

It does everything we need and more. Plenty of standard forms to start with, and you can modify them as needed.

Likes Least

The search function requires a lot of precision; it can take a couple of tries to find what you are looking for.

Recommendations

You need to know what you need and not worry about the extra features until you want them.

 
 
 
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Showing 1-20 of 20

Tara from Lowe's Pellets & Grain
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2017

August 2017

This is very user friendly once you figure it out.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

MaintiMizer program makes it easy to put in parts on things that are worked on. Love the pm area too. Reminds our mechanic last time things are done and when they need to be done again.

Pros

MaintiMizer software is user friendly after you get the hang of things. It takes a bit to get use to like anything else.

Source: Capterra
 

zack from Daedong Hi-lex of America
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

August 2017

August 2017

A excellent addition to our maintenance department

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I got much more effective spare parts tracking. I was also able to track work orders and generate work orders weekly for the maintenance associates. We have gone more green using this by eliminating a lot of waste paper.

Pros

The ease of use that this software offers is way better than many i have used in the past. I was able to get all information entered quickly.

Cons

I would like to see more on the line of scanning of barcodes in this software. This would make my spare part tracking be more effective

Source: Capterra
 

Steven from The M. K. Morse Company

June 2017

June 2017

We're setting up the system for our Company. Amazed at how much information the system can hold.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

This software is going to be great for tracking and assigning PMs and work orders. Tracking repairs on equipment to note repetitious repairs. Adding in total repair costs of equipment to justify replacements or major overhauls of equipment.

Cons

In starting from scratch, there is a lot of data entry required. Although customer service is a great help at uploading information, there is a lot of work on our end too.

Source: Capterra
 

Robert from The M.K. Morse Company.
Number of employees: 201-500 employees Employees number: 201-500 employees

June 2017

June 2017

The software seems to have almost unlimited capabilities.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Our reo knows the software inside and out.
The support group for the software is great.
The Aschom company seems to care about customer.

Cons

Setting up the software is cumbersome.
Would like to see examples of what other companies did so we don't have to reinvent the "wheel"
When taking the classes, I would have like to have spent more time on setting up examples to back to work to use as outlines.
A "help window" (like windows has) would be nice instead of having to call or email (for simple problems)

Source: Capterra
 

DALE from MYSTIC LAKE CASINO

April 2017

April 2017

DALE'S MAINTIMIZER REVIEW

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I WORK IN THE ENGINEERING AND MAINTENANCE DEPARTMENT AND I USE THE MAINTIMIZER PROGRAM EVERYDAY. USE MAINLY THE PM PROGRAM WHICH WE ADDED SOP CODES TO THE PM WITH GREAT SUCCESS. WE HAVE BEEN WORKING ON THE INVENTORY PART OF THE PROGRAM, WHICH IS A GREAT SUCCESS, WE CAN TAKE PICTURES OF PRODUCTS AND OUR ABLE TO MAKE LABELS FOR THE PRODUCTS, WHICH WORK WITH THE SCANNER. OVERALL WE HAVE SEEN GREAT SUCCESS WITH OUR MAINTIMIZER PROGRAM IN ENGINEERING. OUR REPORTS HAVE BEEN WHAT WE ARE LOOKING FOR AND WORK ORDERS ARE ON THE AGENDA NEXT, FOR CASINO WIDE.

Source: Capterra
 

Roxy from Mystic Lake Casino and Hotels
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

April 2017

April 2017

It's the Bread and Butter of Engineering and Maintenance

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The value for your money is a selling point because it was more cost effective then other programs. As for customer support I have never heard of a time that we have not been able to get ahold of anyone. The ease of use of this program has a learning curve but once you work with it you will understand how the program works. This program has several features, we use it in Engineering and Maintenance for our preventive maintenance program. It is an excellent reminder on all the things we have to keep in shape around the casino and hotels and the new event center. We also have lots of inventory. We maintain a inventory file. We can search and update parts. We can issue and receive parts. We can print adhesive labels with barcodes for our bins. We have added pictures of our parts. We have inventory reports. We do so many PM so we are able to maintain equipment. We can search and update it. We have created several reports that we use all the time. Right now we are on the cutting edge of rolling out a work order system to the whole casino. It has lots of features, some we use and some we don't. I know that we have our MaintiMizer program running very well. It's a work in progress and you need people to work to keep it that way. And I guess you will have to stay tuned on what else it will brings. We are happy with what we have built in it.

Pros

Its a great reminder of all the things you have to do.

Cons

Importing old program to new program will require work on cleaning up old data.

Advice to Others

If purchasing make sure you ask about custom fields and other expenses. Make sure to ask a lot of questions to make sure this is the right kind of program for your company.

Source: Capterra
 

Patty from Mystic Lake Casino

April 2017

April 2017

MaintiMizer Review 4-03-17

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Compared to older versions, this version is a little more cumbersome whereas you cannot arrow up / down when in the equipment field and in the SOP field. You have to keep going back to the start. I would like to see the arrow features come back which saves a lot of time.

Source: Capterra
 

Brittany from Berry Plastics
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

March 2017

March 2017

Such an easy to use program

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We love MaintiMizer here at our facility. It is easy to navigate, and the customer service support is outstanding!

Pros

easy to navigate

Cons

none so far

Source: Capterra
 

Tara from Sisters of Charity of Nazareth
Number of employees: 51-200 employees Employees number: 51-200 employees

March 2017

March 2017

Great Overall Program

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I love the ease of use, but there are a lot of functions that I would like to have. Attachments on the tools screen. Ability to select several equipment numbers and scroll through. etc

Pros

Ease of use and learning.

Cons

Need more functions

Advice to Others

Customer service is terrific!

Source: Capterra
 

Larisa from Belstra Milling Company

January 2017

January 2017

Helpful Program

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Maintimizer has been a useful program within our company. We use Maintimizer to keep track of work orders and find it useful to keep track of information and keep records to meet compliance standards. This program allows us to keep all the information together and allows different individuals to input information. There are many different capabilities within the program so we keep discovering new ways the program can simplify things we are already doing.

Pros

Useful program that helps to save time and good customer service

Source: Capterra
 

John from Porex Technologies sdn bhd
Number of employees: 51-200 employees Employees number: 51-200 employees

January 2017

January 2017

good tracking and reminder system.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

for this whole 2 years experience with maintimizer software, i find it is value for money versus before, we having a lot of spare part tracking issue example where does the part went to and untraceable machine history to help us defining machine capability. Now we are just following the PM being set earlier and resolving high occurrence machine issue, i seem our machine monthly breakdown record had drop to half comparing to passed.

Pros

The scheduled PM work order generation.

Cons

difficult to grouping the passed PM and work order, it will be great is all the data can be form out a report and list or graph so we able to do analysis discussion easily.

Advice to Others

no

Source: Capterra
 

zackery from Daedong Hi-Lex of America
Number of employees: 201-500 employees Employees number: 201-500 employees

January 2017

January 2017

Ease of use is exceptional

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We have struggled to maintain a paper system for years. Once we received Maintimizer we went to work entering all of the necessary information which was very easy to do. I am now able to automatically generate all of the PM processes for the machinery. The SOP info is in with all of the PM's as well which make the job so much easier.

Pros

The ease of use

Cons

Nothing so far

Advice to Others

Make sure to buy enough licenses

Source: Capterra
 

CarolAnne from HI-LEX Controls
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

January 2017

January 2017

Lost without MaintiMizer

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We have been using MaintiMizer for over 5 years. We absolutely love the software and customer support. The software has amazing features that really make doing my job easy. We love that we can do more than just Inventory Maintaining in the software. We use PM Plan, Equipment Tracking, Input Work Orders, Purchase Orders / Requisitions, Key Inventory, Invoicing and more.

Pros

I love how many different types of things you can do in the software other than just Inventory Management.

Cons

Query Builders.They are helpful and awesome but difficult to use if unfamiliar. It is pretty amazing that you can make any report you desire.

Advice to Others

Explore all uses of the software.

Source: Capterra
 

John from Mary Hitchcock Memorial Hospital
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

October 2016

October 2016

Very long term

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I have been using maintimizer since 1999 , I would be your best salesman as I have been using maintimizer for 17yrs (used a competitor product for a time but actually came backto maintimizer which should speak volumes on how good the maintenence tracking and inventory etc. Is )

Pros

Hard to pick what part I like the best, but I would say its completeness it seems that most of anything has been thought of and it's easy to use

Cons

Have a limited number of logins for my compan ( this is understood and agreed )my point is that I have a PC which would be my seat I also have two tablets I am the same person logged into doth so that counts as 2, I believe wholeheartedly this should be counted as one seat that I am only using one person this seat, but I understand it is a small point

Source: Capterra
 

John from Cannon Muskegon

October 2016

October 2016

Maintenance Manager

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I'm just starting to learn Maintimizer, but it seems very easy to use and the support group is great.

Source: Capterra
 

Brandon from Flex-N-Gate
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

October 2016

October 2016

Happy User

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I am a maintenance coordinator for my company. I use Maintimizer every day to write Work Orders and Preventative Maintenance WOs. It is very easy to use and has many other tools that our company is able to use in other departments. I enjoyed the training Ashcom has provided. Overall I am satisfied with this great tool.

Pros

easy to work with

Cons

cant delete equipment no longer in use with out deleting all old records tied to it.

Advice to Others

for training classes that fly to Michigan, dont take them bowling after they had shoulder surgery, i recommend you take them to a pro or college game at one of your amazing fields instead. just saying.

Source: Capterra
 

Shane from AvMed
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

October 2016

October 2016

Good Product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Great product and has been a fantastic tool for our Facilities department. My only complaint would be the query searches. Trying to figure out exactly how to use certain words, categories, and <> = - to pull information can take hours.

Pros

Packed full of great features. Particularly love the PM's and the auto generate feature.

Cons

Any kind of search query

Source: Capterra
 

Jeremy from BEF Foods
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

October 2016

October 2016

Maintimizer Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I am the IT engineer that supports Maintimizer at this facility. I work closely with my maintenance department for upgrades and any issues they may have and I have found that the program is intuitive and easy for the end user. Support is outstanding as we have to wait in a queue to get assistance and we almost always have the same person help us and who is familiar with our setup. We are now diving into features that we have never used before, like barcode scanning and mobile devices. Over all This is a great software!

Pros

Ease of use for the end user. Intuitive software.

Cons

Lacks RFID tagging support

Advice to Others

No.

Source: Capterra
 

Roberta from Syngenta Hawaii, LLC
Number of employees: 51-200 employees Employees number: 51-200 employees

October 2016

October 2016

Just my input

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

There are still some areas that could be made more user friendly. Like printing reports, Hierarchy viewing abilities could be better, especially for those who don't use it all the time.

Pros

I like the Customer Service I receive when I need help. There is no hesitation on waiting time and I am not tech savvy but they understand what I what I need.

Cons

the Queries are usually the most challenging

Source: Capterra
 

Benjamin from Gutchess Lumber Co. Inc.
Number of employees: 201-500 employees Employees number: 201-500 employees

October 2016

October 2016

Plant Engineer

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Our company has been using the Web Edition of Maintimizer for several years. Our experience has been very positive. So positive we rolled out the system to all of our PA and NY operations. The system has improved our operations up-time by 10% on average. The asset tracking has helped us make smarter decisions on replacing equipment. Our maintenance mangers use the system every day for tracking work orders, purchase orders and preventive maintenance. Hands down purchasing Maintimizer has been one of the best decisions we have made in software over the last 10 years. The ASHCOM support staff are great to work with. We have not needed much support but when we did the team at ASHCOM worked though the challenge and helped resolve the issue.
Why did I choose Maintimizer over the other systems available? Because I liked the format of the system and the dash board was simple and user friendly. Any PC skill level can understand and use the system.
If you are a company looking for a simple and accurate computerized maintenance management system, then Maintimizer is a smart investment.

Pros

User friendly

Cons

Report Query are a little hard to understand.
I wish project tracking had more functionality.

Advice to Others

Need to make sure you have defined you system logic before you start entering data. Have a plan for your naming conventions and data flow. Make data sets that are applicable required fields.

Source: Capterra