Maxpanda Work Order CMMS Software offers a suite of tools that includes integrated asset management, inventory management and preventive maintenance. The system is web-based, allowing users access it from anywhere.
Property Managers and Facility Directors can choose how they would like to track their assets in real time. Maintenance related costs flow directly into the accounting package and users are alerted of the updates through push notifications. Customers can submit requests through any web-accessible browser, ensuring that nothing slips through the cracks and requests are routed in a routine fashion. After a request has been submitted and approved by the Admin, it’s then converted to a work order where users are notified by email about the status.
The Maxpanda team provides additional services to their clients, such as 3rd party integration, conversion and client data uploads. They have flexible subscriptions so companies can purchase the amount of usage they need, with unlimited user roles for each account.
John from Accurate Elevator Contract
Specialty: Real Estate
Employees number: 1 employee
In doing research for a project I found MaxPanda after no less than 60 hours of searching over a period of a couple weeks. When I finally stumbled upon MaxPanda it was like a breath of fresh air. It's User Interface for my customers is top notch. Then when you dive into the program it's simple and straight forward design makes it easy to master and manipulate the data the way you want. I was looking at a very specific, almost customized software without having to build it all on my own. Max was not perfect, but they worked with me to find how to get the best product out the quickest. Overall I found most of the software that can be heavily cusomized is very dated. They are not cloud based. They make it difficult to get ahold of your data once you collect it, so if you want to create custom api charts it could be difficult. I found 3 or 4 programs that would work, but they looked like spread sheets, not smooth and fun.
So customer service is near instant. The company has been around long enough not to worry about them going out of business next month. The User interface is the best on the market. Then they give you 15 days free trial to kick the tires.
The only issue I had with the company boils down to lack of communication between myself and the team member I was handed off to once I started my trial. I was trying to do something different from the intended use of the software. Due to lack of communication, I was lead to believe this product would not work for me. After further communication, an update ended up being the difference between doing business with MaxPanda and not.
They did not update this product for me, they have a transparent list of future upgrades by the month. It had been in the works for awhile. Just the timing worked out for me and my project.
You have thousdands of apps to choose from for Work Order Managment. It just takes time researching your options. My biggest recommendatin is have a solid understanding of what you NEED, not what you want. Write it down, and compare all software to the needs. MaxPanda is a good one. From customer service, to price, to easy of use, to how to it looks better than anything else around. If this is in your top 3 to choose from, get the free trial. You will be up and running quicker with this than anything I looked at. Plus you don't have any cash outlays for startup.
Dave from Thistledown LLC
Employees number: 11 - 20 employees
System is easy to set up and use. The price is also very reasonable.
It is a bit difficult searching some specific assets without having to dig and dissect the data some. It does not have the ability to add non-generic tasks while updating a work order. The same goes for adding parts. Ideally there would be a better method of creating a "Project" that could hold multiple work orders within it, so that each WO could be completed with its own information such as invoices & hours. As it currently is, we have to combine different (possibly unassociated) invoices, time and tasks into a single work order, which makes the work order very messy, confusing and chaotic. For example the 'Project' might be "Remodel House" and the work orders associated with it might be "Replace Plumbing", "Paint Interior Walls", & "Install Kitchen Cabinets."
It is hard to say, it really depends on what they are wanting to accomplish and how much they want to spend.
Douglas from National Lumber
Employees number: 11 - 20 employees
Great value for our money. Maxpanda software does what it is suppose to do. We use it every day and it works great with no problem. The help files are up to date, well organized and relevant.
Nothing bad. Everything is perfect and above our expectations
The software is complete with no issues encountered
Jonathan from Kentucky Mountain Bible College
Employees number: 51 -100 employees
I like the price and the flexibility to schedule work orders from first request to closure.
I do not feel that I can trust what is promoted to be accurate when it comes to updates and new features. I have been strung along for months with promises and missed deadlines.
Determine what your needs are first, and then research until you find a match. MaxPanda is very affordable and has a lot of good features, as do several other companies. At this price point, everyone is missing something; know what it is and what you cannot live without.