MEX Maintenance Software


 

MEX Maintenance Software is a maintenance management system for small to mid-sized businesses that offers a suite of applications including asset management, work order management, predictive and preventive maintenance, and inventory management. It can be deployed either on-site on a local server, or as a hosted solution in the cloud, paid as a monthly subscription.

MEX Maintenance Software is a fit for companies that operate in a wide variety of industries, from manufacturing to healthcare. The solution helps technicians and other staff to find out when equipment needs to be serviced or replaced. Customers can also be billed directly from the system for any work performed. A native app is available in the App Store, for constant accessibility and real-time updates on the iPhone, iPad, or iPod Touch. 

Training lessons, including classes or one-on-one sessions, are also an option to maximize the benefits of the program.

 

MEX Maintenance - Main Menu
 
  • MEX Maintenance - Main Menu
    Main Menu
  • MEX Maintenance - Asset Register
    Asset Register
  • MEX Maintenance - Preventative Maintenance
    Preventative Maintenance
  • MEX Maintenance - Reporting Listing
    Reporting Listing
  • MEX Maintenance - Stores Menu
    Stores Menu
  • MEX Maintenance - Work Order
    Work Order
Supported Operating System(s):
Web browser (OS agnostic), Windows 8

14 Reviews of MEX Maintenance

Showing 1-14 of 14

 

from Landcare Research
Specialty: Other

Mex and Landcare Research

Ease-of-use

Functionality

Product Quality

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Product Quality
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Support

N/A

Likes Best

Ease of use , good support and regular newsletters.
It is very straightforward to use and there are regular training courses available. New assets are simple to add

Likes Least

Being a Kiwi would prefer if it was a NZ developed product
The way MEX automatically saves changes without prompting takes some getting used to.

Recommendations

Take your time and follow the instruction to get the best out of it, once understood very good to use

 
 

from agl
Specialty: Oil, Gas and Energy

MEX Review

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

Ease of access and does the job as promised.

Vendor : Excellent technical support .

Likes Least

In availability or no access to source code for customization.

Roll back facility for data issues

Recommendations

Access if this product is been used to its maximum limits and all functionalities are exposed.

 
 

from Paradise Beverages Fiji Limited
Specialty: Manufacturing

MEX is the backbone of our Engineering Team Planners.

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

It very simple to use and required minimum learning to get it running.

Likes Least

No dislikes but would like a review of their Cloud hosting prices.

Recommendations

We have been using MEX for more than 10 years and it has always served our needs. The new features added is always good and works well with our requirements.

 
 

from Dunns Earthmoving
Specialty: Construction and Engineering

Great for capturing snapshots

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

ability to access it remotely while i am out on break

Likes Least

due to it being over the net, if our sat. comms go down we are unable to access it until we rectify the comms

Recommendations

see if others will provide test runs like MEX prior to purchase

 
 

from Mitolo Group Pty Ltd
Specialty: Agriculture

Easy to Manage Asset Maintenance

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

The products easy of use and also the mobile data entry interface. Can be deployed quite rapidly on a common to use platform.

Likes Least

Found it quite costly to upload data on a staged rollout. With over 1800 assets it was cheaper to manually enter the data.

Recommendations

Give the trial a full go. you will find that the software really can do what you want. it can also be customisable to a degree aswell so don't feel that you are locked in to only what is presented.

 
 

from Ellwaste Waste & Recycling Services
Specialty: Other

Waste Industry Fleet.

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
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Likes Best

It is basically quiet simple and easy to navigate around.

Likes Least

The same problem that has been ongoing for the last 2 years in creating a Purchase order within a Work Order.
And not being able to add on a supplier on the Fly within a purchase order for a catalogue.

Recommendations

Talk to a current user who has been using the system for a long period of time.

 
 

from CentrePort Ltd
Specialty: Other

CentrePort Wellington NZ - Review of Mex Maintenance

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

Product "fit for purpose" for our requirements.
Vendor very responsive to our needs and requirements.
Solution well supported by Vendor.

Likes Least

Nil - Business and ICT Team very happy with solution delivered

Recommendations

Make sure you understand your requirements fully prior to evaluating any product like Mex.
This includes all business process's associated to the product you are about to review.
Change Management Process must be also included in review process as this is in my view the most difficult part of the project.

 
 

from Dulux Powder & Industrial Coatings
Specialty: Consumer Goods

I believe Mex is an asett and a great place to build a history.

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

I like the way the system is set up, you can put in a lot of information, but you can also put in minimal information to get it to work for you. I like the fact that when I do have something go hay wire (through something I have done), the Mex team have been able to log onto my computer and sort it for me.

Likes Least

I can't really think of anything I don't like about the product or vendor.

Recommendations

I haven't used a lot of different maintenance programmes, but Mex is easily the best I have seen or used.

 
 

from Fonterra
Specialty: Food and Beverage

Great for small and large businesses

Ease-of-use

Functionality

Product Quality

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

N/A

Likes Best

All maintenance documentation is in one place and it is acceptable to auditors in the food industry.
The vendor is always innovating to make the product more user friendly.

Likes Least

It can become quite complex depending on the size of the business

Recommendations

Can be set up as complex or as simple as your business requires.

 
 

from Austral Bricks
Specialty: Construction and Engineering

MEX Review

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

Good Technical Support. The product is very flexible with custom fields and dropdown lists,

Likes Least

The biggest problem I see with MEX is the formatting of reports, the default WO report provides info that is irrelevant to the maintenance staff and reports such as "outstanding work order report" are unclear and difficult to follow. Currently for most reports I simply export to excel and manipulate the data from there.

Recommendations

MEX is good at preventative maintenance and tracking machine history but not at reporting on it.

 
 

from Brisbane Gateway Resort
Specialty: Hospitality and Gaming

Invaluable manitenance management tool

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
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Functionality
Product Quality
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Support
Likes Best

MEX and the people behind this facility maintenance software have done an amazing job at creating and refining their product whilst keeping it relevant and easy to use.

Likes Least

I cannot really think of anything that I like least about the product and the vendor but I am sure there is always room for improvement in any product. The people at MEX do however give me confidence that any improvements suggested would be listened to seriously.

Recommendations

Consider the time you spend on maintenance and use a tool like MEX to be proactive about it. You want your maintenance software to fit into your business and assist you everyday to make things easier to manage your facility and that is what MEX does.

 
 

from Chassis Brakes International
Specialty: Manufacturing

Implimentation of Mex CMMS

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
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Likes Best

Mex is very user friendly and easy to work with. The database has all the functions of most CMMS at a fraction of the price. Mex will work with your company and tailor solutions to adapt the system into your company if changes are required.
The installation is seamless and Mex are always on hand to help.
Database reliability has never been an issue with us and Mex are always working to add features and improve the system with updates.

Likes Least

There could be more system reports, but in saying that we can design our own reports for what we require.

Recommendations

Do your homework and make sure you know exactly what features you will use. Ensure you are getting an effective system for your needs without paying too much.

 
 

from NewGen Power Kwinana
Specialty: Utilities

Maintenance and Outage manager

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

It is very easy to use and support from the Brisbane office is excellent.

Likes Least

The report that you want is not always easy to find and usually needs some form of modification. Generating documents and reports that are what we require has taken a lot of phone calls back and forth, but the support has been excellent.

Recommendations

Take the time to set up the equipment list and equipment types and APL components correctly at the beginning and it is much easier to use than it is to play catch up.

 
 

from Coregas Pty Ltd
Specialty: Manufacturing

10 years experience with MEX

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
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Functionality
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Likes Best

MEX is Australian made. Excellent bang for your buck.

Likes Least

Can't really think of anything that I don't like about MEX.

Recommendations

The training courses are very flexible and change depending on the needs of the attendees.

 
 
 
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