MPulse

RATING:

4.5

(155)

About MPulse

MPulse Software doesn’t sell “basic” maintenance management software, because we know that even smaller organizations need robust software to manage the increasingly complex demands of modern maintenance management. Whether you choose Professional Edition, Advanced Edition, or Enterprise Edition, you’ll get a fast, full-featured CMMS solution at highly competitive pricing. MPulse Professional Powerful work order management, preventive maintenance, and service requesting features make up the core toolkit for professional maintenance managers and technicians to get stuff done. MPulse Professional edition provides all these tools combined with powerful inventory tracking, calendar and labor management, vendor management, reporting, and dashboards. Like all MPulse editio...

Awards and Recognition

FrontRunner 2018
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

MPulse Pricing

Three editions of MPulse are available: Professional, Advanced and Enterprise Pricing information is available on inquiry.

Starting price: 

$80.00 per month

Free trial: 

Not Available

Free version: 

Not Available

Maintenance Advisor Dashboard

MPulse Reviews

Overall Rating

4.5

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for MPulse

1 - 5 of 155 Reviews

Jason

Used more than 2 years

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2015

Fletcher Academy INC

PROS

Ability to tailor it to the needs of your business modify wording and change it to your preferences.

CONS

Unavoidable issues with web based programs - not a Mpulse problem just the fact that data having to travel over the country to servers there are multiple places and ways things can get slowed down. Hosted at your site gets rid of these problems but then makes your company responsible for a lot more headaches. We are not just a school we have businesses that support our school: Health food store, bakery, retirement center, Fitness center, Rental units commercial and residential, grounds and maintenance. We are able to track hours and create a history of what was done at all places in our campus.

Christopher

Education Management, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2024

Long-time satisfied user

For our campus, it made getting requests from users easier, plus the users were able to receive e-mail notifications depending on the status of the work order. The building users appreciate it's ease of use for getting requests to Physical Plant. Maintenance staff can be held accountable for performance and with the Preventative Maintenance procedures getting scheduled and completed, the downtime of critical equipment has dropped.

PROS

Ease to set up, service and trouble-shooting skills of staff at MPulse top rate! Have been using the various platforms of Mpulse since June 2000.

CONS

Since We did in house loading of assets and setting up of preventative maintenance procedures, it would have been nice to have some pre-populated PM procedures that could have been available for generic pieces of equipment that everyone has. The inventory process, part/materials was a bit cumbersome as well the key management tab.

Reason for choosing MPulse

Liked the look of the screens and ease of use compared to others, especially the inputting of data for buildings and equipment. Overall purchase price and on going annual charges were also budget friendly.

Jim

Veterinary, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

2

FUNCTIONALITY

3

Reviewed February 2024

Mpulse feedback

It ok, but could be better, there are some quirky issues at times that seemingly take too long to resolve.

PROS

The ability to have a workorder system to track repairs and costs

CONS

Resolution of issues takes too long, not getting calls back regarding issues in a timely fashion.

Vendor Response

Thank you for sharing your valuable feedback and for your continued use of MPulse. We’re glad our workorder system supports your veterinary equipment management needs. We understand your concerns about issue resolution times and communication delays. Our commitment is to improve our responsiveness and ensure your queries are addressed more promptly. We are taking steps to enhance our support process and reduce turnaround times for issue resolution. Your experience is important to us, and we are dedicated to making MPulse better for you. Please expect a follow-up from our team to discuss how we can serve you better.

Replied March 2024

Tim

Food & Beverages, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

mpulse software review

MPulse has become a very much have to have part of our daily lives as we work through our maintenance day

PROS

easy access to all the different headings and pages i need to go to use the software

CONS

manipulating around the different pages with the mouse and the pulldown menus

Mohammad Ajmal

Government Administration

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed June 2016

MPULSE from overall perspective

It has been a good software overall. We have managed our assets pretty well using this software. The good side of it is that it is customizable however the bad side of it is that it is not very customizable.

Vendor Response

Mohammad, thanks for your review. You should be thrilled to hear that MPulse 8 will be available on September 1, 2016 for existing MPulse customers. This latest version of MPulse is available as a FREE upgrade to IESC and includes a new feature we call Advanced Customization, which includes easy drag-and-drop layout changes, tabbed or vertical page layouts, nested fields, and custom pop-up prompts, among other great features. We'll be reaching out to you soon to tell you more and to talk to you about upgrading to MPulse 8. Soon you'll be seeing much more about MPulse 8's great new features, including Any-Device Adaptive User Interface, Advanced Customization, and much, much more.

Replied August 2016