Que Centre Maintenance Management Software


 

Established in 2003, Que Centre Maintenance Management is a simple, intuitive CMMS that is a great option for small to medium-sized businesses. The system has been designed to work alongside an organization's existing workflow, and encompasses the flexibility of larger systems while still being designed specifically for the unique needs of smaller companies.

Que Centre streamlines maintenance management operations at every level, and provides a powerful system that can be customized to fit a company's particular method or workflow. This means that there is no need for workarounds, and there are no strict rules to which companies are required to adapt. Drop-down menus can be modified, custom fields can be added, and specific terminology can be adjusted easily.

The system is modular, so companies only need to purchase the functionality they truly need, while retaining the option to expand that functionality as those needs evolve over time. These modules include Preventive Maintenance, Inventory Management, a Fixed Asset Module, and an Event Scheduler. The Work Order Module includes a comprehensive dashboard, and work orders can be created in just two clicks. 

We like that managers and technicians receive notifications and alerts on important pre-scheduled dates, so that all client and job information can be available as the technician needs it. This important information, such as building and room location, the contact name, and any necessary parts, is available in an organized, cohesive space, streamlining the preventive maintenance process. Que Centre Maintenance Management is a great fit for companies in a variety of industries, including education, industrial, aviation, healthcare, and retail.

 

Que Centre Maintenance Management - Dashboard
 
  • Que Centre Maintenance Management - Dashboard
    Dashboard
  • Que Centre Maintenance Management - New work orders
    New work orders
  • Que Centre Maintenance Management - Maintenance calendar
    Maintenance calendar
  • Que Centre Maintenance Management - Work order reports
    Work order reports
  • Que Centre Maintenance Management - Supply vendors and item details
    Supply vendors and item details
  • Que Centre Maintenance Management - Edit users
    Edit users
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 2000

29 Reviews of Que Centre Maintenance Management

 

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Software Advice Reviews (5)
More Reviews (24)

Showing 1-5 of 5

Barbara from Monroe #1 BOCES
Specialty: Education

November 2014

November 2014

Que Centre Work Orders, Preventative Maintenance, Inventory Management

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Que Centre support is dedicated to our success, open to requests for changes, and interested in all the ways we use their product. The software is very easy to set up and intuitive to use, and it brings quick sanity to operations. Que Centre will try to use any existing Excel spreadsheets of people, sites, facilities, rooms, and equipment that you can find to populate the program. However, if needed, there are additional services available to inventory and load in your equipment.

Likes Least

Any database takes thought to set up, and it is easy to make a mistake in how one sets up the hierarchy of sites, rooms, equipment, and components. However, having made such mistakes, I will also say that Que Centre support is very kind about erasing and resetting when you have made a global error.

Recommendations

It is very important that the software be easy to roll out and that anyone can figure out how to enter a work order with a brief standard email. The time it takes to set up, the ability to use existing information, and the ongoing cost are important considerations.

 
 

Matthew from www.sandalschurch.com
Specialty: Religious Institutions

September 2014

September 2014

Easy to use, very little training required.

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

It's easy for staff to submit invoices.

Likes Least

At this time, there hasn't been an issue with the software.

Recommendations

Do your research. Have all of your assets ready. The company will take those assets and integrate them for you.

 
 

Patrick from Aramark (Steinberg Conf. Center)
Specialty: Education

March 2014

March 2014

Que Centre

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

I like the ease of use for the end user and for our client in the building. I can customize it for my building needs and don't have to buy excessive software I don't need.

Likes Least

I am extremely happy with the product and would highly recommend it.

Recommendations

Make sure the system is catered to your needs and not what the company tells you is needed.

 
 

Sean from Astor Sewrvices for Children & Families

September 2013

September 2013

Ease-of-use

Functionality

Product Quality

Customer Support

Astor Services for Children & Families is a community based, non-profit organization that provides children's mental health services, child welfare services, and early childhood development programs in New York State's Mid-Hudson Valley region and the Bronx.

From an operations prospective, we were looking for a software package that would be scalable as well as allowing us to track and assign work for multiple sites. Any software package we choose would have to be easy to use, easy to set up, and most importantly be reliable.

The team from Que Centre was incredibly helpful during the “discovery” and set up phases of the project. We held numerous conference calls to answer questions before they became potential issue down the road. The implementation phase was equally trouble free.

 
 

Gary from Saint Mary's University

September 2013

September 2013

Ease-of-use

Functionality

Product Quality

Customer Support

We picked Que Centre because it fit our needs, and it was the right size for Saint Mary's University. It also fit our model where our staff all very self directed with little supervision. We are a small university of 7500 students and 770 staff and faculty on a 39 acre staff with 1.25 million square feet of buildings.

Through Que Centre we focus on getting the work done, not tracking how we did it. It also gives our key customers the ability to input their work requests and track them. The best is that it is simple and easy to use. The learning curve was easy and quick. We receive great support, and the program has been adapted to fit any special needs we have. The conversion to the system from our old one was easy, and most of it was done by Que Centre.

Que Centre allows us to ensure we are meeting the needs of our customers or where we need to improve.

 
 
 
Showing 1-20 of 24

Sherry from Manchester Shortsville Centrall School District

January 2015

January 2015

RJ Q Ware CMMS review

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Overall this has been a good product for our district. It is easy for endusers to submit work orders.

The customer service we receive is always very responsive and helpful.

Source: Capterra
 

Richard from Westfield Academy and Central Schools

January 2015

January 2015

Q Ware CMMS Review

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Pros:
1) Low Price
2) Ease of Use
3) Ease of customization
4) Customer service is number 1 priority of Q Ware CMMS

Cons:
None found in the 8 years of use

It does all the things that the high priced programs do with a lower price and unbelievable customer service. I have used it in Health Care and Education and this product will streamline facilities work loads for any type of business.

Source: Capterra
 

Patrick from Connetquot Central School District

January 2015

January 2015

Great Product

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Our Plant and Facilities group originally signed up for this product for tracking their work order. We made several modifications and also use Q Ware CMMS for technology based work orders as well as tracking of our inventory. It has greatly increased the efficiency and management of our technology department.

Source: Capterra
 

Joan from Pittsford Central School District

January 2015

January 2015

Pleased with Q Ware CMMS

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

I am very satisfied with what Q Ware CMMS has to offer. It is very easy to work within the work order system to generate a work order, to change an existing work order and to close out a work order. I like how they have used more pop up screens to make it even easier to input information into the system.

The event scheduler works well also. I like how they have added multiple locations and random dates and multiple dates as well. It is very helpful to have a list of all events for all our locations with just a few keystrokes.

I like how I can generate different reports for the different locations. My custodians really like that I can custom design a report for their specific needs.

I have had a few issues with the programs, but I like how you can chat with them on line to help with solving problems. They have always been very helpful and very prompt with solutions. They are always ready to listen to suggestions to help make the program better. I usually see changes made very quickly once they are suggested.

Overall, I am very happy. The different reports are very helpful with figuring out our scope of work for the different trades for the year, which is helpful to determine what our budget will look like in the future. Coupled with the fact that we get any questions or problems addressed immediately, truly helps us be as efficient as possible.

Source: Capterra
 

Sue from Town of Southborough

January 2015

January 2015

Love Q Ware CMMS!

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Q Ware CMMS gives the ability to track work orders for multiple employees in one central location. Running reports, updating work orders, adding/changing information to existing work orders is simple. It's also a great way to track supplies, and the cost of supplies used per job. I find Q Ware extremely easy to use - I actually ENJOY using this system.

Source: Capterra
 

Janine from Onondaga Central SD

January 2015

January 2015

Q Ware CMMS

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Q Ware CMMS has greatly improved in the last year and is much more user friendly. I find that it works well for our needs.

Source: Capterra
 

Lauren from Gouverneur Central

January 2015

January 2015

Q Ware support

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Q Ware CMMS has enabled our district to schedule multiple buildings and limited resources in an effective manner.

Source: Capterra
 

Larry from Auburn Enlarged City School District

January 2015

January 2015

Work orders

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

I have been using Q Ware CMMS for quite a few years. Each update makes it more efficient. They stand behind their product and are just a phone call away.

Source: Capterra
 

Terry from Letchworth Central School

January 2015

January 2015

Q Ware CMMS Review

Product Quality

Customer Support

Product Quality
Quality
Support

Difficult to figure out at first, but is running smoothly now. It really helps the Building and Grounds personnel to allocate time and resources.

Source: Capterra
 

Michael from Amherst Central Schools

January 2015

January 2015

Product review

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

I am very pleased with the product. Have been using it for approximately 4 years now. The event & work order module has been very well received by a variety of users. Thanks

Source: Capterra
 

Donna from Auburn Enlarged City School Districy

January 2015

January 2015

At my finger tips

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Q Ware CMMS systems are my go to organizational tool. I use the work orders and event scheduling everyday. I have asked for adjustments to meet my needs and they always come through for me. If you're not using Q Ware CMMS, schedule some time to learn how useful their systems are.

Source: Capterra
 

Cindy from Wheatland Chili School District

January 2015

January 2015

A Good Choice

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

We looked at and even tried a few programs for keeping track of our Facilities Work orders. We have found this program to be easy to use for Facility Staff, Teachers, and Administrators. We have had good customer service and technical help. I am glad we chose this product and have stayed with it for years.

Source: Capterra
 

Rob from Canastota CSD

January 2015

January 2015

Experienced User

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

We have been using the Work Order module for years. It is very easy to request and track your work. We have recently started using Assets and Events. These are more back end intensive applications and they can be a bit cumbersome, but Q Ware CMMS has been very responsive to customer requests for improvement.

Source: Capterra
 

Jim from Avon Central Schools

January 2015

January 2015

Q Ware CMMS Review

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

We use Q Ware CMMS to manage IT & Maint. Help Requests in our district. It is easy to use and is very affordable.

Source: Capterra
 

Kathleen from Caledonia-Mumford Central School

January 2015

January 2015

Great - I can walk down the hallway again

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

We have been using Q Ware CMMS (formerly Que Centre) for over six years. I appreciate the ease of operation. It didn't take long to train everyone in our school district. It helps me keep an eye on what the current problems are, if there are certain trends that may mean real problems in the future, or reoccurring problems that indicate training is needed. There are many reports available. It is easy to show administration what the tech department has been doing since school started.

Our Maintenance Department uses Q Ware CMMS to schedule when the building will be in use during the evening. I must admit I do not know much about it, but I can use this opportunity to speak to the customer service. We've had someone from Q Ware CMMS visit our district to help us start to use building scheduling. In fact, he's been here twice to help us.

The title of this review references walking down the hall. Before Q Ware CMMS, I would be stopped in the hall every 10 feet. Someone would have a crisis that needed immediate attention. Now, I ask if they have entered the problem into Q Ware CMMS. I reassure them that someone will get to it as soon as possible.

I am a very pleased customer of Q Ware CMMS.

Source: Capterra
 

Dennis from Holland Patent Central School

January 2015

January 2015

Q Ware CMMS

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

I use Q Ware CMMS several times a day to keep track of work orders, inventory control and district building use activity calendars. This allows me to keep track of many different things on one program. The programs are of great use and makes managing a facility like this easier and keeps me organized.

One point that could be better is the inventory module it is sometimes cumbersome for the casual user and I believe it could be simplified for those users that do not have the background in inventory control, and that is most of my staff.

Overall it is a great tool and makes my job easier. The company is also helpful as they listen to our suggestions and respond to them to solve our issues.

Source: Capterra
 

Tom from Geneseo Central School

January 2015

January 2015

Q Ware CMMS system review

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Great product. It's a good way to organize maint. work. I'm sure it has increased our productivity a great deal

Source: Capterra
 

Vicki from Salamanca City Central School

January 2015

January 2015

Q Ware CMMS

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Q Ware CMMS helps us keep a record of all our activities building uses and requests and repairs. I don't know what we did without it.

Source: Capterra
 

Tom from Hanover Consumer Cooperative Society

January 2015

January 2015

Facility Software for HCCS

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Q Ware CMMS and their staff are wonderful.
We looked at several CMMS packages and to be honest there are many that have more bells and whistles than QW. When we compared the value what you get for the cost, we very quickly discovered that QW had everything we needed for a fraction of the cost. We intended to use the Work Order/Asset Mgmt/ PM modules only but they were so easy to use we put all of our supplies, chemicals, janitorial products into the inventory module. We now have a system that we never envisioned. I give QW a strong 4 stars and if they would develop an energy module and dash board it would be a solid 5. Thank you for a great product and fast accurate service.

Source: Capterra
 

Harold from Gouverneur Central School

January 2015

January 2015

The use of Q Ware CMMS

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

I like the concept of the program but think that ease of use could be upgraded. Training is the biggest drawback for me and my employees. There is a few of the programs in this product that are a little hard to understand and need repetitive back and forth to get to the end result. The maintenance part of the program we have is not very user friendly as far as entering the information. Overall I like the concept I just don't like how difficult entering information can be.

Source: Capterra
 
 
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