Established in 2003, Que Centre Maintenance Management is a simple, intuitive CMMS that is a great option for small to medium-sized businesses. The system has been designed to work alongside an organization's existing workflow, and encompasses the flexibility of larger systems while still being designed specifically for the unique needs of smaller companies.
Que Centre streamlines maintenance management operations at every level, and provides a powerful system that can be customized to fit a company's particular method or workflow. This means that there is no need for workarounds, and there are no strict rules to which companies are required to adapt. Drop-down menus can be modified, custom fields can be added, and specific terminology can be adjusted easily.
The system is modular, so companies only need to purchase the functionality they truly need, while retaining the option to expand that functionality as those needs evolve over time. These modules include Preventive Maintenance, Inventory Management, a Fixed Asset Module, and an Event Scheduler. The Work Order Module includes a comprehensive dashboard, and work orders can be created in just two clicks.
We like that managers and technicians receive notifications and alerts on important pre-scheduled dates, so that all client and job information can be available as the technician needs it. This important information, such as building and room location, the contact name, and any necessary parts, is available in an organized, cohesive space, streamlining the preventive maintenance process. Que Centre Maintenance Management is a great fit for companies in a variety of industries, including education, industrial, aviation, healthcare, and retail.
Barbara from Monroe #1 BOCES
Que Centre support is dedicated to our success, open to requests for changes, and interested in all the ways we use their product. The software is very easy to set up and intuitive to use, and it brings quick sanity to operations. Que Centre will try to use any existing Excel spreadsheets of people, sites, facilities, rooms, and equipment that you can find to populate the program. However, if needed, there are additional services available to inventory and load in your equipment.
Any database takes thought to set up, and it is easy to make a mistake in how one sets up the hierarchy of sites, rooms, equipment, and components. However, having made such mistakes, I will also say that Que Centre support is very kind about erasing and resetting when you have made a global error.
It is very important that the software be easy to roll out and that anyone can figure out how to enter a work order with a brief standard email. The time it takes to set up, the ability to use existing information, and the ongoing cost are important considerations.
Matthew from www.sandalschurch.com
Specialty: Religious Institutions
It's easy for staff to submit invoices.
At this time, there hasn't been an issue with the software.
Do your research. Have all of your assets ready. The company will take those assets and integrate them for you.
Patrick from Aramark (Steinberg Conf. Center)
I like the ease of use for the end user and for our client in the building. I can customize it for my building needs and don't have to buy excessive software I don't need.
I am extremely happy with the product and would highly recommend it.
Make sure the system is catered to your needs and not what the company tells you is needed.
Sean from Astor Sewrvices for Children & Families
Date: September 2013
Astor Services for Children & Families is a community based, non-profit organization that provides children's mental health services, child welfare services, and early childhood development programs in New York State's Mid-Hudson Valley region and the Bronx.
From an operations prospective, we were looking for a software package that would be scalable as well as allowing us to track and assign work for multiple sites. Any software package we choose would have to be easy to use, easy to set up, and most importantly be reliable.
The team from Que Centre was incredibly helpful during the “discovery” and set up phases of the project. We held numerous conference calls to answer questions before they became potential issue down the road. The implementation phase was equally trouble free.
Gary from Saint Mary's University
Date: September 2013
We picked Que Centre because it fit our needs, and it was the right size for Saint Mary's University. It also fit our model where our staff all very self directed with little supervision. We are a small university of 7500 students and 770 staff and faculty on a 39 acre staff with 1.25 million square feet of buildings.
Through Que Centre we focus on getting the work done, not tracking how we did it. It also gives our key customers the ability to input their work requests and track them. The best is that it is simple and easy to use. The learning curve was easy and quick. We receive great support, and the program has been adapted to fit any special needs we have. The conversion to the system from our old one was easy, and most of it was done by Que Centre.
Que Centre allows us to ensure we are meeting the needs of our customers or where we need to improve.