Box Software


 

Box is a content management platform for companies of all sizes and industries. It offers security and controls for admins as well as sharing and collaboration capabilities for end users across the globe.

The Box platform allows compliance with HIPAA, FINRA and FedRAMP and offers granular access permissions and advanced security capabilities like watermarking, data governance and device trust.  

Box enables users to collaborate on all types of files, on any device and choose where to store data, to manage encryption keys and set metadata-driven workflows to automate content-based processes.

Box has integrations with Microsoft Office 365, Google Apps for Work, Salesforce, Adobe and many other solutions. Box is a content layer for collaboration offering integration across all digital tools with open APIs. 

 

Box - Metadata
 
  • Box - Metadata
    Metadata
  • Box - Watermarking
    Watermarking
  • Box - Classifications
    Classifications
  • Box - Mobile document preview
    Mobile document preview
  • Box - Group lists
    Group lists
  • Box - Legal holds
    Legal holds
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Linux, HP-UX, AIX, Solaris, Unix, IBM OS/400, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10

958 Reviews of Box

 

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Software Advice Reviews (156)
More Reviews (802)

Showing 1-20 of 156

Kevin from UB SDM
Specialty: Education
Number of employees: 10,000+ employees Employees number: 10,000+ employees

September 2017

September 2017

Box has proven to be very helpful

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Able to share documents that are too big for email in real time
Ability to limit users from seeing only what you want them to see
Great security settings to choose from for each user
Easy to invite additional users

Cons

There really isn't much to list as cons because it works very well for my needs. However, if I have to pick something I will say the initial "homepage" can be little more appealing to the eye.

 
 

Tyler from Ryonet corporation
Specialty: Retail
Number of employees: 51-200 employees Employees number: 51-200 employees

September 2017

September 2017

Box is great for storage and integration

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Great for syncing files from computer to cloud.

Pros

It was easy to set up folders and store pertinent files share with team members. Syncing between the computer and the cloud was relatively simple and helped to keep the most current file up to date.

Cons

Collaboration between files was great but working int he same file very difficult without having to have multiple revision files.

 
 

diana from rincon real estate group
Specialty: Architecture
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2017

July 2017

easy to use, great interface

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

user friendly, easy to use, not much training is needed. Easy to use with large groups of people/workers

Cons

lag time is a con .Time to connect and save lags a little. loading a little slow, but overall good.

 
 

Christian from Pandora
Specialty: Advertising & PR
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

June 2017

June 2017

Dont confuse with dropbox, way better!

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

While DropBox seems to dominate the cloud storage space, Box is a much cleaner experience and allows you to easily filter by date, something DB for some reason could not.

Pros

Love the ease of use and overall look to the product. You can easily make folders and sub-folders to organize your uploads and make links shareable to those in your company or anyone with the link for ultimate privacy.

Cons

The default to share links is "People in you company" which has made me have to re-send links multiple times to client, but that's on me. Wish there was a way to make "Share with anyone with a link" the default here.

 
 

jet from Fonality
Specialty: Telecommunications
Number of employees: 51-200 employees Employees number: 51-200 employees

June 2017

June 2017

Box is a good software to use to share files and folders

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Easy to use and use friendly. you can set up the folder on your desktop so it acts as if a regular folder on the pc

Cons

this should have been better if you can simultaneously do updated on the same file. with cloud docs shared such as google and office there is no special use for this

 
 

Jan from Fonality
Specialty: Software / Technology
Number of employees: 51-200 employees Employees number: 51-200 employees

June 2017

June 2017

BOx is ok not that great but ok

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

YOu can easily share files and folders to different people outside the network. it is easy to set up

Cons

Box snycs almost everyday so it takes memory which slows your pc, You also cant edit a file at the same time if someone is opening it,

 
 

Kate from Digitas Health
Specialty: Marketing
Number of employees: 201-500 employees Employees number: 201-500 employees

June 2017

June 2017

Box - Overall a great file and version control system!

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

I would recommend using this product. I don't have insight into the cost in order to comment on the value but it is a super easy-to-use tool in an industry where we have a LOT of tools. No extensive training is required for new teammembers to understand how to use it. The version we have is cloud based and there is no storage limit so we do not get error messages for exceeding our storage quota like we always used to on our old platform. Very reliable!

Pros

It's super easy to use, it's quick, there's a decent sized MB limit for files when you upload. Items upload really quickly too! The version history that is automatically created when new versions of documents get uploaded is seamless and the user doesn't need to do anything except ensure that the file name is matches.

Cons

Once you have been granted access to a lot of folders, the list of folders you see when you first log-in can be very long and overwhelming when trying to quickly find a folder. The system dates every file that is uploaded and says which user uploaded it but doesn't readily display the upload time. Sometimes we have multiple files uploaded in a day so saying last modified "today" isn't as helpful as a timestamp would be.

 
 

Kelly from Rosetta Stone
Specialty: Software / Technology
Number of employees: 201-500 employees Employees number: 201-500 employees

May 2017

May 2017

Box Review

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

I believe it has a simple and clean design. File sharing within my department is the best feature! We use this tool to share best practices & templates etc.

Cons

Perhaps offering more custom options. I haven't run into storage issues however it could be an issue for some.

 
 

Emeka from Afro
Specialty: Transportation & Logistics
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

Box is one of the good CMS I have ever used

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

What makes box superb is because it is suitable for businesses of all sizes and serves customers across almost every industry vertical.

I was able to collaborate in content creation. fortunately it is available on multiple devices.

Cons

Box can costly for small businesses. We struggled paying for box when we were starting out. As a startup, we were price conscious

 
 

Neha from Sun softwares
Specialty: Software / Technology
Number of employees: 51-200 employees Employees number: 51-200 employees

April 2017

April 2017

review for Box Software

Ease-of-use

Functionality

Product Quality

Customer Support

It is suitable for businesses of all sizes and serves customers across almost every industry vertical. With Box, users across the globe can collaborate and create content on multiple devices.

 
 

Ivan from Americ Machinery
Specialty: Construction & Engineering
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2017

April 2017

Best Integration for a CRM

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

The system have an integration with my CRM (NetSuite) and the sharing and uploading are easy, we can share the content with customers and have them see only the folders they have access.

Pros

Sharing by date and emails
link direct to folders
direct link to the file
Integration with the CRM
Synchronization with computers and mobiles devices

Cons

The synchronization is slow and I have problems with my internet bandwidth.
Editing files word, excel, etc. need to download another app.

 
 

Carl from Baylor University
Specialty: Education
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

March 2017

March 2017

Excellent Enterprise Cloud Storage

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Box provides a robust platform for secure cloud-file storage for our academic community. Its rich feature set for file management, its security features and its mobile platform create a productivity platform that works for everyone from our administration to faculty to students. Box works with Net+ to provide higher education competitive pricing options and was great to work with to adapt to our IT security environment.

Pros

I love the options the Box platform provides for previewing, editing and sharing files once they are uploaded to the platform. Using Box has streamlined my workflow and helped to create a more collaborative environment in my organization.

Cons

The feature set for Box is very robust, and growing. They are very responsive to client feedback and quick to innovate based on complaints. There are few things I would critique on the current platform.

 
 

Morgan from Pelotonia
Specialty: Non-Profit
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2017

March 2017

The learning curve was pretty simple as the program is very intuitive but we had multiple files go missing and customer support was not able to provide assistance or a solution which has been frustrating.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We have been very frustrated with the loss of files but it was an investment of time and money to get our whole team set up with box so we have been sticking it out. We set a timeline internally where if we are still having problems with lackluster customer support we will need to switch systems.

Pros

Very intuitive
Simple to use
Compatible with many other programs and devices
Easy to explain to new team members

Cons

"Syncing" has been unclear and inconsistent
Files go missing at random and are unable to be recovered
Customer service has not been able to provide solutions, support, timely coorespondance and assistance, or able to recover missing files

 
 

Samar from Champion Windows
Specialty: Construction & Engineering
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

February 2017

February 2017

Easy but not my style

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

This is great to use instead of Google Drive-- but in my opinion, there are many other software programs that would do better with organizing and sharing documents with your team/office.

Pros

Very easy to navigate

Cons

Messy Format

 
 

Jacob from Rosetta Stone
Specialty: Software / Technology
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

February 2017

February 2017

Great if you don't have Drive

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

This is an excellent product, and very user-friendly. This was revolutionary for me at first, as I could store everything "in the cloud" and share documents with my colleagues. Then Google Drive came out and became more widespread. Now that we have that, we have switched much of our collaboration with documents to Google Drive since it integrates so easily with Gmail.

Pros

Easy to use, and nearly anyone can use it.

Cons

Google Drive is free, and much of the sharing of documents that you do on there can be done on Drive.

Advice to Others

I wouldn't spend money on it if you already have Drive.

 
 

Grant from Robbins|Reed
Specialty: General contractor
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2017

February 2017

Great Document Collaboration Software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

This is a simple, safe and easy to use document collaboration tool. We use it for almost all of our projects and it allows our remote teams to trade information with others quickly and easily.

 
 

Jenell from Downtown Austin Alliance
Specialty: Consulting/analytics
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2017

January 2017

Good Tool

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

Good tool. easy to use. You can quickly upload and download files that you need. The only challenge that I have noticed is there are a lot of cloud-based document storage tools on the market.

Pros

Easy to use. Shared information with all of your devices.

Cons

Very similar to other collaboration tools.

 
 

Stephanie from Trendline Interactive
Specialty: Other
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2017

January 2017

Box Review - 1/27

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I use this for work purposes and it is where all of our company files are kept.

Pros

I like that you can go back to old versions if you accidentally saved over a version. I also like that you can see how many versions have been saved.

Cons

The syncing is a little bit slow so when I save something on my desktop it takes a little to get to the internet version.

 
 

Alexandra from Lk Oconee Rehabilitation and Performance Center, LLC
Specialty: Health care
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2017

January 2017

Box can hold it

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

I found Box very easy to navigate and upload files/create folders for collaboration on multiple levels

Pros

Ease of use and collaborating with others, shareable link usage, etc.

Cons

I found minor issues with uploading larger files but overall, did what I was expecting

Advice to Others

Suggest others, to find out exactly what they need from the software.... the list of needs/wants, etc. and go from there. Not all software is created the same so do your homework before jumping in.

 
 

Cynthia from Trendline Interactive
Specialty: Other
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2017

January 2017

Easy Access

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

The box is a great way to quickly upload, download and share files with coworkers. I wish the syncing feature to my desktop was a bit faster but overall, the tool is great.

 
 
 
Showing 1-20 of 802

T.J. from JLL

September 2017

September 2017

Box is a very reliable tool that sometimes is too stubborn.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Ease of adding/editing files, organizational structure, friendliness for people outside of the network to use it.

Cons

Random downtimes/errors. Sometimes it is not clear when a file is completely downloaded and ready for use.

Source: Capterra
 

eric from Emerson

September 2017

September 2017

Box has some good products and some drawbacks

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It's great to use as a backup implementation, when it works.

Pros

Box Edit works wonderfully. Being connecting through the web is a flawless venture. The new Box Drive brings users a software to run on their computer rather than the typical web interface. This can put users at ease about large changes

Cons

Box Sync can be a nightmare to work with. From racking up CPU usage to corrupt date it can out and out be a nightmare to administer. Users often find ways to bring the sync functionality.

Source: Capterra
 

Chris from iCrossing

September 2017

September 2017

Box is an easy file sharing solution for anyone

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Box is really easy to setup, and has a critical version control feature so people can upload the same document and keep track of previous versions. It's also easy to invite people to specific folders, which is handy for clients.

Cons

For bigger companies, it's easy to get bogged down by all the folders out there. Bookmarking folders can be handy, but not when you have dozens to deal with. Previewing documents within Box doesn't always display the desired results, so it's almost always better to download and view them.

Source: Capterra
 


September 2017

September 2017

Easier to Use than Dropbox

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I had a ton of files to upload to dropbox for my boss, the CEO so he had about 10 binders worth of information so he could access it easily on his tablet. I was starting to get very frustrated with dropbox and did a little research and gave box.com a try. It uploaded all of his files seamlessly. I love it and so does he.

Cons

More expensive than competitors and if you share a file or folder then you've upped the user count. I do not like that at all.

Source: GetApp
 


September 2017

September 2017

Great to use internally or externally

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Love being able to use a file-sharing platform that allows for sharing between internal customers and vendors alike. It makes it much easier to get along with the end-to-end work day.

Pros

Easy to upload and update files to share between those that need to access files, and doesn't clutter our mailbox.

Advice to Others

Make sure to explain how this platform works as it is not explained up-front.

Source: GetApp
 

Andre from JLT Barbados

September 2017

September 2017

Easy to use document application

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

I love the aspect that I can have an external drive in the internet to backup my files form computer and access them anywhere on my mobile devices

Cons

there is no free version to backup files from the mobile devices to box so I stop using it since but I have never gotten any new information or new releases or updates to my email. Not sure why.

Source: Capterra
 

Jason from Wipro Limited
Number of employees: 10,000+ employees Employees number: 10,000+ employees

September 2017

September 2017

It's a value for money cloud storage tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Powerful and fast storage servers.Especially great for business user with large data storage requirements.

Cons

The user interface may not be for everyone as it's clumsy and counter-intuitive at times.

Advice to Others

If you are a business user, you can go ahead with box with confidence.

Source: GetApp
 

Jordan from ModOp

September 2017

September 2017

Simple to use solution to collaborate with everyone.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Cross office collaboration and data security.

Pros

I really like that I know my data is housed in a secure, encrypted environment. I also like they continually improve their product with new features and capabilities.

Cons

This is really not much of a Con since it is limited by the web. Unlike on prem servers, I cannot prevent access to buried folders due to the waterfall permission model.

Source: Capterra
 


August 2017

August 2017

Box review

Ease-of-use

Product Quality

Value for Money

Ease-of-use
Usability
Product Quality
Quality
Value for Money
Value

Easy collaboration tool and available to external clients for quick urgent projects requiring content sharing and large data sets. Cost effective for clients.

Pros

Ease of use, collaboration with external parties made easy, cost effective for clients.

Cons

Transfer of large data may impact time

Source: GetApp
 


August 2017

August 2017

Box is Awesome

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Pros

* Gorgeous storage for the free plans
* Unlimited storage for paid plans
* Integration in almost all operating systems (macOS, iOS, Android, Windows, ...)

Cons

* Free plan single file size limit
* Relatively highly priced
* Although with the integration of Microsoft office, the inability to edit files Office files without leaving box

Source: GetApp
 


August 2017

August 2017

Collaboration tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I love that I can share documents easily with others either to view or have input without needing to send email attachments.
I can access files easily when working from home.
I can check documents on my phone.

Cons

I have found the Box sync option hasn't worked well for me as I share ownership of so many files, it might be better for a solo user.

Source: GetApp
 

Amy from Black Card Books
Number of employees: 51-200 employees Employees number: 51-200 employees

August 2017

August 2017

This is a great app, easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Just the simplicity of use. I can literally take a photo from the app and upload it directly, Great way to upload

Pros

I like how easy this is to upload contracts, pictures, videos and any other files directly from my phone. Simple and easy to use.

Cons

The only thing I don't like about this is if I'm uploading at the same time a colleague is uploading, it looses my upload. So, two people can't be using it at the same time. But, this is minimal.

Source: Capterra
 

Adam from Wildman Business Group

August 2017

August 2017

gets the job done but can't be a pain if hosted interally

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Did what it was supposed to do but that's about it. Didn't really like it much from the start. Too many problems.

Cons

Constant syncing issues granted we hosted our own box. Users constantly had problems getting files to sync

Source: Capterra
 

Dan from Integrity Wealth Advisors
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

A Nice Backup Tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The ease of storing documents and files in a secure location that can be accessed anywhere and be cross-platform.

Pros

I really enjoy how easy it is to setup and use. There is very little in terms of programming and linking. It is also nice to be a cross-platform tool.

Cons

Sometimes the speed is not the best when it comes to uploading or downloading files. Also, the searching functions are not very detailed.

Source: Capterra
 


August 2017

August 2017

Average

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It does the trick in terms of basic features such as saving documents on the cloud, but my organisation is looking to switch it out due to frequent crashes and poor syncing of updates in real time.

Pros

Simple enough with folder layout on desktop.

Cons

doesn't sync well between different users' folders, resulting in delayed and unsafe sharing of work via email. Crashes on occasion.

Advice to Others

Allow real time updates similar to google drive, make syncing more effective and dialogue box offline more user-friendly

Source: GetApp
 

Jacqueline from Grady Legal, PA

August 2017

August 2017

I began utilizing Box to integrate with a practice management software.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Extremely easy to set-up. Once installed, it automatically syncs with selected files on my hard drive. I haven't had to think about it again.

Cons

I suppose if I had to find something I didn't like, is that every time I access through my practice management software, I have to constantly sign in for security purposes. While it's probably a good thing, it's still annoying.

Source: Capterra
 

Emma from Kronos Incorporated
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

August 2017

August 2017

Easy to use and does the job

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Pros

Ease of use, no training needed to understand it. Easy to sort through my files and find what I need. Easy to share access to certain files or folders with others.

Cons

Can't upload certain media file types. It can also take some time to upload more than a couple of photos at once.

Source: GetApp
 

Samantha

August 2017

August 2017

Makes work easier

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Having access to all of my files from anywhere has made work so much easier. I love Box sync. Being able to work on documents on my computer and have them automatically sync to Box is a lifesaver. It's worth the money.

Pros

Great features, easy to transfer files. Box sync is fantastic!

Cons

A little bit expensive, but worth it.

Advice to Others

Use box sync! Also, set aside a lot of time to upload all your files, especially if you have a lot of images or videos.

Source: GetApp
 

Mukesh from Meat & Livestock Australia
Number of employees: 51-200 employees Employees number: 51-200 employees

August 2017

August 2017

Best Service

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I have been using Box since they started almost 6 years ago , no hassle , no dramas , doest what it is supposed to do.

Perfect for all sorts of scenarios

Pros

Best Best & Best , everything great

Cons

there are minor glitches with the file update , no issues for me though

Source: GetApp
 

Marnus from IBM Global Business Services
Number of employees: 10,000+ employees Employees number: 10,000+ employees

August 2017

August 2017

Great for enterprise projects

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

This was used as part of our enterprise projects and did an excellent job at securely managing our file repositories across all devices and users. Professional and clean to use

Pros

Box made it easy enough to add external client users and also great administration ability to keep internal info secure.

Cons

IBM box has not been of great help on my mobile. I have an Android device and think it has a better feel on iOS

Advice to Others

Box is perfect for managing file repositories in large projects. Be sure to keep a eye on the admin functionality as it is possible to leave files open for public use

Source: GetApp