As companies find themselves with more and more content to manage, they report that it’s a struggle to use it effectively. IBM’s Enterprise Content Management solutions are robust, interoperable platforms in which to collect, collaborate upon, and analyze large amounts of content (both structured and unstructured). IBM offers many applications on a standalone basis or in a full suite.
IBM’s content navigation and management tools provide the ability to easily manage digital content, with a single archive facilitating quick access and effective control of their materials. Integration with a wide array of IBM and other systems provides continuity and accuracy of data.
IBM’s Case Manager gives knowledge workers access to the tools and information, both structured and unstructured, that they need to adequately perform their jobs and satisfy customer cases. IBM Watson Content Analytics is a thoughtful and powerful analytics platform that helps exploit insights from extensive amounts of data through aggregation, analytics, and visualizations.
We typically recommend IBM’s Enterprise Content Management to companies with more than 100 employees; the platform is suitable to any industry. It can be deployed on-premise or web-based, and mobile access gives users the ability to find data on the go. They also have an extensive Business Partner environment that can connect into existing repositories and software to make the content manageable and defensible. Over thirteen thousand companies worldwide currently utilize a content management solution from IBM. We find that effective implementation and use of Enterprise Content Management can enable businesses to drive profitability by enabling effective, data-driven decision-making.
Tim from KSU
Employees number: More than 1,001 employees
IBM is a large company and has a complete suite of software and services. IBM also has wonderful support team
It does not address specific needs of our ecosystem. It also is not very intuitive and at time difficult to use b
Make sure it fits into your ecosystem this is very important
Eugeni from Softeq
Specialty: Software / Technology
Employees number: 101 to 500 employees
Platform is easily adjustable, has wide out-of-box capabilities of operating and integration. It allows to solve many hidden sub-problems that may be not obvious while developing a new ECM system. here's where File Net has you covered and good practices were already implemented before. IBM FileNet has a great set of connectors for data migration to and from Adobe, Cofax, XML import/export; perfectly works with Oracle, DB2, MsQL databases, IBM WebSphere, Tomcat application servers, allows to configure data model and user permissions as detailed as you may need.
Some components of platform cannot be modified so creating system architecture should be performed carefully to avoid future support difficulties. For some configuration you may need experienced IBM FileNet specialists because platform has its specific. Support and maintenance of the system also should be well prepared to easily detect problems in future (good logging mechanism, user activity journal, reporting, export configuration).
Should be customized by qualified personnel as has a lot of customization points that are not obvious for a regular IT administrator or software developer.
But if in right hands - will help to solve many business problems related to storing huge amounts of data with easy access to any of it anytime, document workflows for approval process or exchange formal paperwork, flexible permissions configuration.