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Overall customer rating: Customer rating:

 (126)

 (2848)

Recommended by: Recommended by:

42% of users

88% of users

Operating Systems: Operating Systems:

     

     

Mobile compatibility: Mobile compatibility:

Deployment: Deployment:

Target customer size: Target customer size:

Price: Price:

Demo:Demo:

Most positive review: Most positive review:

“Microsoft SharePoint is a very powerful tool with many applications. We use it primarily for the collaborative workspace it provides. With the version history and the ability to check out documents, it guarantees that everyone is always staying current and not branching off on their own documents.”

- Carl Haas, Day & Zimmerman

“Time and time again, Dropbox has won my heart as a consumer. If you’re looking for the ultimate cloud storage tool for your personal life or small business, look no further. In 2015 I converted to a paid subscriber utilizing their 1tb of storage offered to pro subscribers. I will never switch back!”

- Marcus Leoni, Beazer Homes

Most negative review: Most negative review:

“It IS a Microsoft product, which means it’s not the most user-friendly, has features that you didn’t know existed and it’s going to change drastically with every new version.”

- Michael Shai, Shaidesgn

“I dislike how few options for adding space there are. I also dislike that if you share a large folder to a friend and they do not have space it will not give them access to the files because their dropbox is already maxed out for storage space.”

- Tim Kutt, Innoways Ltd.

Pricing:

How it's priced: How it's priced:

SharePoint offers on-premise deployment; you pay an upfront, perpetual license fee for each user login. SharePoint also offers both public and private cloud-based solutions; you pay a monthly subscription fee for each user login.

Dropbox is a cloud-based solution. You either pay a monthly or annual subscription fee for each user login.

Contract term: Contract term:

SharePoint requires signing a perpetual license agreement for on-premise deployment and a year-long contract for cloud-based deployment.

Dropbox requires no contract for cloud-based deployment; a subscription is renewed either monthly or annually.

Upfront costs: Upfront costs:

Additional fees apply for implementation (e.g., special integrations, customizations and/or data migration).

No upfront fees.

Recurring costs: Recurring costs:

Fees apply for premium support.

None, beyond subscription fees.

What does it cost?: What does it cost?:

Applications:

Document Management: Document Management:

Digital Asset Management (DAM): Digital Asset Management (DAM):

Document Capture and Image Processing: Document Capture and Image Processing:

Case Management: Case Management:

Contract Management: Contract Management:

Records Management: Records Management:

Reporting and Analytics: Reporting and Analytics:

Website Content Management: Website Content Management:

Ease of Use:

Overall customer rating: Customer rating:

 (126)

 (2848)

Most positive review: Most positive review:

“When up and running, it’s an easy way to get information out to everyone who needs it. When you have learned the tips and tricks, you can get most things done easily enough.”

- Michael Hill, Virtual Rental Manager, Inc.

“Easy to move files, quick and user friendly. Easy to share files and pictures. Platform independent, Can sync files among Mac, Windows, Linux, Android, iOS etc.”

- Pankaj Verma, ITG

Most negative review: Most negative review:

“It is outdated in appearance, it takes a lot of clicks to complete an action, it is not the most intuitive and there is a lot of maintenance involved.”

- Brittany Dunn, CareerBuilder.com

“I wish I could assign auto sync to files I'm constantly updating so I don't have to remember to upload the latest version of the file.”

- Ben Briggs, Tait & Assoc

Support:

Overall customer rating: Customer rating:

 (126)

 (2848)

Most positive review: Most positive review:

“There is a lot of support for this product, whether it be through certified instructors or online videos.”

- Rebecca Wagner, Willbros

“They're great—they reply quickly and always do their best to solve any problems.”

- Michael Maurer, Self-employed

Most negative review: Most negative review:

“Microsoft support is hard to reach, plain and simple. I think this could be vastly improved compared to Apple, Google and particularly Amazon.”

- Dan Lipsy, IDV Solutions

“Dropbox should launch a CRM system also and a ticketing system to submit requests to support team.”

- Pankaj Verma, ITG

Phone support: Phone support:

Phone support available through purchase of support plan.

Phone support not offered.

Online case submission: Online case submission:

Online case submission included in purchase of support plan.

Online case submission included in subscription fee.

Online support options: Online support options:

Help website and knowledge base included in subscription fee.

Help website, knowledge base and online community included in subscription fee.

Training: Training:

“Getting started” online catalogue included in subscription fee. Online training includes webinars and/or videos.

“Getting started” online catalogue included in subscription fee.

* The research on this page is updated by our editorial team. Email us if you're a vendor with new information or a potential buyer with questions or comments.