--- title: "Smallpdf Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Smallpdf. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Smallpdf is a good fit for you!" source_url: "https://www.softwareadvice.com/cms/smallpdf-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Document Management Software](https://www.softwareadvice.com/category/722-document-management/) / [Smallpdf](https://www.softwareadvice.com/cms/smallpdf-profile/) / Smallpdf Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/cms/smallpdf-profile/) Reviews [Alternatives](https://www.softwareadvice.com/cms/smallpdf-profile/alternatives/) # Smallpdf User Reviews ## Reviews summary - Overall rating: 4.7/5 - Total reviews: 1,012 ### Secondary ratings - Ease of use: 4.7/5 - Customer support: 4.3/5 - Value for money: 4.4/5 - Functionality: 4.6/5 ### Rating distribution - 5 stars: 755 reviews (75%) - 4 stars: 204 reviews (20%) - 3 stars: 33 reviews (3%) - 2 stars: 6 reviews (1%) - 1 star: 14 reviews (1%) ### Most mentioned pros - The platform is user-friendly, convenient, and makes it easy to manage documents, especially when converting files, filling out forms, and using e-signatures. - It is exactly just what I need from a cost free web application to take care of my small day to day need for merging, editing my pdf documents. - I process payroll and print the paystubs to PDF and have individual employee folders as well as a general all folder for our use, so it really helps. ### Most mentioned cons - I have noticed this tendency in PDF readers: whenever they have a web app version and a desktop app version, the web app version crashes if it tries to OCR very large files or very many files, but the desktop app can handle is. - The free version also limits how much you can do in a day, so if you’re working with a bunch of files, you’ll hit that wall pretty fast. - The daily usage limits for free users can also interrupt workflow, especially when working with multiple documents. ## Smallpdf customer reviews Showing reviews 1-25 of 1,012 (page 1). ### Powerful PDF Editor - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Higher Education - Company size: 1001-5000 employees - Product usage: Used monthly for more than 2 years - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered I like using smallpdf not as an alternate to but in addition to Adobe PDF to access some important tools like pdf compression and merging. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The compress pdf size tool work really well. Also, it is easy to switch pages and edit pdfs in the Smallpdf. #### Cons I do not like the naming feature of Smallpdf. The pdfs downloaded are also automatically saved with the suffixes, causing incovinience. #### Reasons for switching to Smallpdf It is a cheaper alternative to some of the premium features of Adobe. --- ### Amazing product. Desktop app just needs a bit more. - Overall rating: 4/5 - Reviewer: Jonathan T. - Verified reviewer: Yes - Industry: Education Management - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: May 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Very good. Love it. I am trying to get more people to use it. It's very close to being an all-purpose PDF platform. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The user interface is INCREDIBLY easy to use. I love how you can seamlessly transition from merging PDFs to cropping them, and so forth. Great suite of features. User-friendly. Good value for the money. Also, support is fast if I ever have a technical issue. #### Cons Please please please create an feature for the desktop SmallPDF app to OCR files. SmallPDF's *web app* OCR feature produces the cleanest and most legible OCR'd files I have seen, but whenever I try to OCR very large files or very many files, it crashes because a web browser just can't handle that much processing. I have noticed this tendency in PDF readers: whenever they have a web app version and a desktop app version, the web app version crashes if it tries to OCR very large files or very many files, but the desktop app can handle is. The OCR feature needs to be brought to the desktop Smallpdf app. Please. I beg you. I'll pay more money for it. #### Reasons for choosing Smallpdf Easy batch cropping - a must have! Seamless user-friendly transition between merging/cropping/OCR'ing the same file. Easy drag-and-drop feature. Also, SmallPDF's OCR feature has the cleanest and most legible OCR output I've seen. #### Reasons for switching to Smallpdf I still use them. I would use Smallpdf exclusively if the desktop Smallpdf app could OCR files. iLovePDF has a desktop app that can OCR files, but the quality of the files it outputs tends to be poor. --- ### If You Send PDFS You Need This Tool! - Overall rating: 5/5 - Reviewer: Zach P. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 501-1000 employees - Product usage: Used weekly for more than 2 years - Reviewed: February 2026 - Review source details: This review was submitted organically. No incentive was offered Overall I'm still incredibly satisfied with Smallpdf and I have been using it for several years. I intend to continue using it and often recommend it to colleagues looking for similar solutions. Smallpdf has been a blessing for compressing PDFS! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros As an organization dealing with a lot of media-rich PDFs that are large in size, Smallpdf has been excellent for reducing the size while still retaining a high degree of quality in the file. It is often difficult to send emails that have attachments above 20 MB in our organization so SmallPdf is very useful when I need to send a PDF that comes in a larger size. #### Cons Minimal complaints, but the same would apply from before where in some cases higher resolution photos that are part of the PDF can get degraded a bit in quality, but that is to be expected. Just something to keep in mind if you are using higher resolution or high DPI images in your PDF files. --- ### Small pdf review - Overall rating: 4/5 - Reviewer: Mohamed K. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 51-200 employees - Product usage: Used monthly for less than 2 years - Reviewed: December 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 3/5 #### Pros I like how it’s really to use , no software installation is required everything is online fast and clean #### Cons I really really dislike how limited is the free version , I also find it that I struggles with big files --- ### Snappy and helpful customer service! - Overall rating: 5/5 - Reviewer: Brandon R. - Verified reviewer: Yes - Industry: Education Management - Company size: Self-Employed - Product usage: Used weekly for less than 2 years - Reviewed: July 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Great. I had a login issue that customer service dealt with immediately. I have my own organization issues, but I think I'm able to manage that on my own, and will do when I can. This site is loaded with features. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The fact that I can upload and host PDF's for free with permanent links accessible to others. Having a login associated with it makes it even better. #### Cons Cluttered interface, specifically around the frames (loaded with features though; may just be the colors). --- ### Good product, works very well - Overall rating: 5/5 - Reviewer: Sabrina D. - Verified reviewer: Yes - Industry: Accounting - Company size: Self-Employed - Product usage: Used weekly for less than 12 months - Reviewed: January 2026 - Review source details: This review was submitted organically. No incentive was offered It is a very nice apllication, it works very well. In my opinion you really get good value for your money. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros It works very intuitively, almost everybody can work with this, i came from adobe pdf software, but this is so much easier and smoother. Even converting to excel works so nice. #### Cons Sometimes login seems to be buggy, but other than that, i haven't found anything i don't like, everyting i used so far worked to my satisfaction. #### Reasons for switching to Smallpdf I learned about smallPDF, tried it a few times and i was sold, it works so much smoother and more intuitive than adobe. --- ### review of smallpdf - Overall rating: 5/5 - Reviewer: Steve S. - Verified reviewer: Yes - Industry: Professional Training & Coaching - Company size: Self-Employed - Product usage: Used monthly for less than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. good to use so that is good but due to not converting the pdf to word and having to write 100 words in boxes give 6 out of 10 #### Ratings breakdown - Ease of use: 4/5 - Value for money: 2/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros converts easy which is great also great to convert pdf files into the power point app which is very helpfull #### Cons converting to word from pdf not great had a lot of editing to do to make it right wasting time hoping it will improve very soon #### Reasons for switching to Smallpdf someone told me to try so i did and while in hospital it went to auto renew so thought keep trying it --- ### Great product, excellent customer support - Overall rating: 5/5 - Reviewer: Richard P. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used monthly for less than 6 months - Reviewed: September 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It's efficient and effective with the features that I tried, very manageable learning curve, and when I needed customer support for an account setup issue, they responded promptly and accurately. #### Cons I didn't need the features enough to justify $15/mo, but that isn't so much a con as it is a product-user fit issue. --- ### Recommended - Overall rating: 4/5 - Reviewer: Sarah M. - Verified reviewer: Yes - Industry: Civic & Social Organization - Company size: Self-Employed - Product usage: Used monthly for free trial - Reviewed: August 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. The support team was great and super fast in responding and taking action to my requests. Great work ! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros was easy to use and navigate. Helped me easily fill in and sign my pdf documents which were requested from me urgently #### Cons Free downloads ended quickly i downloaded 4 documents and it i ran out of free trials. If this would be expanded a bit it would be amazing. --- ### Great customer support and easy to use - Overall rating: 5/5 - Reviewer: Ajlan S. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 11-50 employees - Product usage: Used monthly for free trial - Reviewed: September 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall experience: Overall, I had a good experience with Smallpdf. I accidentally forgot about the trial ending and was charged, but the support team was understanding and processed my refund without any issues. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use, intuitive interface, and very helpful customer support. My refund request was handled quickly and professionally. #### Cons The automatic subscription after the free trial can be easy to overlook, so it is important to pay attention to the trial terms and renewal details. --- ### I recommend Smallpdf for everyday use, with no hassle, thanks to the wide range of actions that can be performed quickly and easily. - Overall rating: 5/5 - Reviewer: Laurence C. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: January 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Tasks are completed quickly without unnecessary steps, and the most common PDF actions (compression, conversion, merging, signing) are accessible in just a few clicks. I also appreciate that it works directly online, without complex installation, and delivers reliable results even for non-technical users. I’ve been using this application since it was first launched, and I continued using it even after it became a paid service because the price is reasonable considering the wide range of services it offers. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros What I liked most about Smallpdf is its simplicity and efficiency because the interface is very intuitive. #### Cons I don’t see any areas for improvement. I continue to discover and make use of new features little by little every day. --- ### Best PDF tool - Overall rating: 5/5 - Reviewer: Akhil G. - Verified reviewer: Yes - Industry: Accounting - Company size: 2-10 employees - Product usage: Used daily for free trial - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I liked most about Smallpdf is how simple and intuitive the platform is to use. The interface is clean, and you can quickly find the tool you need without any confusion. It supports a wide range of PDF tasks like merging, splitting, compressing, and converting files, all in one place, which saves a lot of time. The processing speed is also impressive, even for larger files. Another big advantage is that it works directly in the browser, so there’s no need to install heavy software. Overall, it’s a very convenient and reliable tool for handling everyday PDF tasks efficiently. #### Cons What I liked least about Smallpdf is the limitation in the free version. Many advanced features are locked behind a paid subscription, which can be restrictive if you only need occasional access. The daily usage limits for free users can also interrupt workflow, especially when working with multiple documents. Additionally, sometimes file uploads and processing may feel slightly slower depending on internet connectivity. While the tool is very useful, the pricing may feel a bit high for casual users. It would be better if more features were accessible without requiring a premium plan. --- ### Review of SmallPdf - Overall rating: 5/5 - Reviewer: Gregory J H. - Verified reviewer: Yes - Industry: Accounting - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. GREAT #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros Versatility and ease of use #### Cons No human support. No account portal to see expiration date, payments made and general information like that. --- ### One of the Best PDF Tools Out There - Highly Recommend! - Overall rating: 5/5 - Reviewer: Hamzah Y. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 11-50 employees - Product usage: Used weekly for less than 6 months - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Smallpdf has become my go-to tool for anything PDF-related. The interface is clean and user-friendly, the tools are reliable and fast, and the results are consistently excellent. Whether you're a student, a professional, or just someone who occasionally deals with PDFs, Smallpdf delivers on every front. It's rare to find a tool that manages to be this simple and this powerful at the same time. Absolutely worth it. I can't imagine going back to anything else! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Smallpdf has genuinely transformed the way I handle PDF documents. The PDF to Word and Excel conversion is incredibly accurate it preserves formatting beautifully, which saves a tremendous amount of time. The compression feature is equally impressive, shrinking file sizes significantly while keeping the quality intact. And the eSign tool is a game-changer clean, fast, and professional. Everything just works the way you expect it to, with zero hassle. #### Cons The only minor drawback is that the free tier has a daily limit on the number of files you can process. It's a small inconvenience, but honestly, given how good the tools are, upgrading to a paid plan feels like a worthwhile investment. --- ### Excellent application for working with PDF files ⭐ - Overall rating: 5/5 - Reviewer: Lan Đ. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 2-10 employees - Product usage: Used monthly for free trial - Reviewed: February 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I have used Smallpdf to merge files in different formats into a single PDF, and it has saved me a significant amount of time thanks to its extremely simple and efficient process. I signed up for the 7-day free trial of the Pro plan, but I forgot to cancel it and was charged for a full year. I explained my situation, and fortunately, the customer support team carefully reviewed my case and decided to refund 11 months instead of charging me for the full 12-month subscription. I truly appreciate their understanding and willingness to help. I believe that a monthly renewal option would be more suitable and financially flexible for users like me. Although it has been nearly a week and I have not yet received the refund, I trust that the customer support team will follow through on what they communicated via email. I am very grateful for their understanding and support. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Smallpdf is truly an excellent application for working with PDF files. Although I have only used the feature that merges files in different formats into a single PDF, I am extremely satisfied with the experience. The fast and efficient process has saved me a significant amount of time. In addition, Smallpdf also offers useful tools for editing documents in various formats. Smallpdf’s customer support team is genuinely dedicated and takes the time to carefully review each case in order to resolve customer issues. Their responses are prompt and professional, which I truly appreciate. #### Cons One small suggestion for improvement would be to consider offering a monthly renewal option after the free trial instead of automatically switching to an annual plan. This would give users greater flexibility and convenience. --- ### A must have app for business - Overall rating: 5/5 - Reviewer: Ruth P. - Verified reviewer: Yes - Industry: Paper & Forest Products - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: February 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like most about small pdf are the ff: - it easy to used, - user friendly - Clean interface, - fast PDF tools #### Cons The least I like are the ff: - Limited free usage, - strict daily limits, - many advanced features locked behind a paywall. --- ### 5/5 Stars for Smallpdf - Overall rating: 5/5 - Reviewer: Nicole G. - Verified reviewer: Yes - Industry: Higher Education - Company size: 5001-10000 employees - Product usage: Used monthly for more than 2 years - Reviewed: January 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I randomly discovered Smallpdf via Google and has been using it for almost a decade now. Quality service. I hope it stays accessible even if you are not subscribed to Pro. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Smallpdf is very convenient. An all-in-one place for all my PDF-related needs, from merging and splitting PDFs to converting images straight into PDF. I can also edit PDF files. Easy to use and navigate as well. I have been using the free version and I'm really happy that Smallpdf provides so many services under this. My experience with customer support thus far is satisfying as they respond promptly. #### Cons The only trouble I had so far is I availed of the free pro trial but missed to cancel it so I was charged automatically. The issue was resolved though so I am thankful for that. For a free service, the limited amount of downloads can suffice but sometimes you need to process more than the allowable limit. --- ### Loved smallpdf - Overall rating: 5/5 - Reviewer: Faten Y. - Verified reviewer: Yes - Industry: Media Production - Company size: 51-200 employees - Product usage: Used weekly for more than 2 years - Reviewed: December 2025 - Review source details: This review was submitted organically. No incentive was offered My overall experience is perfect, timely and does the job My overall experience is perfect, timely and does the job #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I have been using smallpdf for more than two years now, I loved its Quality, being free, on line, and privacy #### Cons I liked less the fewer free changes I liked less the fewer free changes I liked less the fewer free changes #### Reasons for switching to Smallpdf quality quality quality quality quality --- ### Simple powerful PDF tool but subscription system needs improvement - Overall rating: 4/5 - Reviewer: Thumal D. - Verified reviewer: Yes - Industry: Accounting - Company size: Self-Employed - Product usage: Used monthly for free trial - Reviewed: April 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros What I liked most about Smallpdf is its simplicity and ease of use. The interface is very clean and beginner-friendly, making it easy to convert, compress, and edit PDFs without any confusion. I especially appreciate how fast the tools work, even when handling larger files. Everything is available in one place, which saves time compared to using multiple apps. It’s also convenient that it works directly in the browser, so no installation is needed. Overall, it provides a smooth and efficient experience for everyday PDF tasks, especially for students and professionals who need quick results. #### Cons What I liked least about Smallpdf is its subscription model, especially how the free trial can automatically convert into a paid plan without very clear warnings. It can be confusing for users who experience errors during payment but still get subscribed. The pricing also feels a bit high for occasional users who only need basic features. Additionally, some important tools are locked behind the Pro version, limiting what you can do for free. Customer support initially relies on standard responses, which can be frustrating when trying to resolve billing issues quickly. Overall, the billing experience could be more transparent and user-friendly. --- ### Easy to Edit PDF Files - Overall rating: 5/5 - Reviewer: Meegan W. - Verified reviewer: Yes - Industry: Education Management - Company size: 501-1000 employees - Product usage: Used weekly for less than 6 months - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, using Smallpdf feels smooth and stress free. It’s the kind of tool you can open, get your task done, and move on without any fuss. Even with the limits on the free version, it’s still a handy go‑to for quick PDF fixes and simple document jobs. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros Smallpdf is super easy to use, even if you’re not tech‑savvy. Everything is laid out clearly, and the tools work fast without making you dig through menus. Converting, merging, or shrinking a PDF feels quick and painless, which makes it great for everyday tasks. #### Cons Some features you really want end up being locked behind the paid plan, which can be annoying when you only need them once in a while. The free version also limits how much you can do in a day, so if you’re working with a bunch of files, you’ll hit that wall pretty fast. --- ### Simple and Straightforward - Overall rating: 5/5 - Reviewer: Oluwalonimi A. - Verified reviewer: Yes - Industry: Management Consulting - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: June 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I would say my overall experience is good as the application is quite simple and straightforward to use #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I love most about the application is the fact that I am able to edit and sign documents quite easily. I also love the fact that I can convert documents from pdf to word format. #### Cons What I like the least is that, for the free version, you are limited to one functionality per day or per email, --- ### Great PDF management tool! - Overall rating: 5/5 - Reviewer: Connor M. - Verified reviewer: Yes - Industry: Financial Services - Company size: 201-500 employees - Product usage: Used weekly for less than 12 months - Reviewed: February 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall I love just having a tab of small PDF open at all times. I can jump back and forth to edit documents whenever I need. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Small PDF is a great pdf management tool. Great for small or large tasks and can keep everything organized. Very well priced! #### Cons The only disadvantage is it’s primarily web based but that is where most people use it so it doesn’t matter too much. --- ### smallpdf.com Amazing, Simple & Effective Tool - Overall rating: 5/5 - Reviewer: Raju K. - Verified reviewer: Yes - Industry: Individual & Family Services - Company size: Self-Employed - Product usage: Used monthly for less than 2 years - Reviewed: March 2026 - Review source details: This review was submitted organically. No incentive was offered Great, simple to use tool that is very fast and effective. Had a great experience. I am a fan and a regular user. Happy to recommend it to others. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Works like a charm. Very fast and very effective in reducing most pdf file sizes drastically without any visible deterioration in quality #### Cons No reason to dislike. Had a great experience. I am a fan and a regular user. Happy to recommend it to others. --- ### Flexible and effective - Overall rating: 5/5 - Reviewer: Carol A. - Verified reviewer: Yes - Industry: Real Estate - Company size: Self-Employed - Product usage: Used monthly for less than 12 months - Reviewed: May 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It is one of the IT tools I have a good feeling about and enjoyed using. I look forward to comparing it with Adobe when I get time. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is flexible - more so than Adobe. Also seems pretty good functionality. I used it for collating scanned documents into one PDF. #### Cons Nothing bad. I would just like to know what I will miss out on if I cancel Adobe - I don't want to pay for both. I suspect SmallPDF is cheaper and also has that flexibility. Plus I found it more intuitive than Adobe. --- ### Friendly & efficient customer service - Overall rating: 5/5 - Reviewer: Lina v. - Verified reviewer: Yes - Industry: Internet - Company size: Self-Employed - Product usage: Used monthly for less than 2 years - Reviewed: May 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Quick and easy resolution of my request to change account emails, the team was friendly and responsive. #### Cons Nothing to say, the service provided was flawless for the task I needed resolved. Thanks for being efficient ! ## More reviews [Next reviews](https://www.softwareadvice.com/cms/smallpdf-profile/reviews/?page=2) --- Smallpdf Reviews, Pros and Cons - 2026 Software Advice