AccuLynx Software


 

AccuLynx is a complete construction estimating program that offers bid management, project scheduling, project management, accounting, service management, and customer relationship management within one cohesive system.

AccuLynx provides an easy-to-use tool that helps users follow the history of a job from lead to payment. The system saves all conversations within each job history, so it is easy for users to look back and see when and why each decision was made; all job orders are saved, eliminating arguments with suppliers and ensuring materials are delivered on time; and every action within a job’s timeline is documented, so there are no more forgotten tasks or failed handoffs. Communication is also enhanced via AccuLynx’s mobile app, which allows all users access in the field so they are on the same page at all times.

We especially like AccuLynx’s ability to store every photo and document on their cloud server. Everyone involved with a project can view PDFs, Microsoft Word and Excel docs, videos, permits, and any other collateral necessary to complete each job. This feature not only creates a more collaborative work environment, but all data is backed up twice, which means nothing important is ever lost.

AccuLynx has been active since 2008 and helped contractors process over $2 billion in sales in 2013. Because of the system’s collaborative interface, the average company on AccuLynx experiences 60% revenue growth. AccuLynx is best suited for small-to-mid-sized companies with up to 50 employees and 50 users and works in a variety of industries with specialty trade contractors, including residential masonry, residential remodelers, roofing and siding, and residential finishing.

 

Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8

25 Reviews of AccuLynx

 

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Software Advice Reviews (23)
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Showing 1-20 of 23

Caleb from Fraser Shingling & Exteriors Ltd.
Specialty: Roofing & siding
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2017

April 2017

Becoming a slick system but also is less customizable every year

Ease-of-use

Functionality

Product Quality

Customer Support

It's a good program if you only price on a markup basis and if you have very little labor line items and are in the US.

Pros

Can access anywhere.
Clean and visually easy to find the information you need on a screen (compared to many other programs)
Now able to control how measurement numbers are used to generate material and labor quantities. (used to be a limited feature)
Eagle views can be imported directly into estimates and orders.
Estimates can transfer directly to orders.
Some control of file workflow
Some ability to group multiple jobs under one homeowner.
Can create estimate off of mobile device.
If you are a US company there is integration available with Major suppliers.
Support is quick to get to problems.

Cons

The longer we stay with the program the less control we have over the way estimates, orders, and jobs are handled.
New updates have made having a standard price list practically impossible within the program. By this I mean they are pushing for all quotes to be based on cost and Margin. This causes problems when there are agreed or dictated rates for work with insurance companies and contractors. Some manual over-ride of cost to state the preferred charge per unit is available but this causes job cost breakdown further down the line with the order process.
Emails directly from the program are possible but are unreliable. Easily one third of the recipients will have the acculynx email end up in a spam filter and quotes are easily missed until an owner adds us to a safe list. This problem doesn't exist when emailing from our regular gmail. Any change in email subject line while replying will cause the email to be lost by acculynx.
Despite being able to indicate who the primary owner and the sales owner are on a job, generating a sales report allocates all sales to the person listed as the sales owner. Should you have a production manager who would take on the job as primary owner the sales rep will no longer show this job as credited towards their sales. Effectively making either the sales or primary owner categories useless and sales reports inaccurate.
Recent program changes have removed the ability to have labor and material applied to one item. They must now be show separate. Their assumption is that only one or two labor items will be used for a roofing job, siding job, etc. If you have labor rates for underlayments, accessories, flashings it becomes cumbersome to always ensure these items are added to every estimate and results in an overly wordy estimate.

 
 

Brian from Pressure Point Roofing, Inc
Specialty: Roofing & siding
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2017

April 2017

Good program but caters to bigger companies

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

nope

Pros

It has been a solid program with few issues. Customer service guys are really responsive and they will find out answers to issues that they do not know.

Cons

Changes to program with little or no heads up with whats going to happen. It seems to cater to larger companies who need less individual functionality

 
 

Harley from Due Process International, LLC
Specialty: Construction manager
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2017

February 2017

Acculynx Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I utilized this for a mid size restoration and remodeling company. It is a full service management program for construction, remodeling and roofing companies

Pros

Excellent project management, billing (easy tie into Quickbooks), invoicing modules

Cons

Estimating program is burdensome and difficult. It is not intuitive, would benefit with a tie into a standalone estimating program such as Xactimate.

 
 

H Kent from Due Process International, LLC
Specialty: Construction manager
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2017

February 2017

Comprehensive System

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I utilized acculynx for a year and it is superior for accounting and tie into quickbooks, invoicing and management of projects.

Pros

Easy tie into QuickBooks and superior billing, invoicing and receivables. Excellent project management and job costing.

Cons

did not like the cumbersome estimating program and it does not tie into Xactimate which is a far superior estimating system

Advice to Others

Excellent for job management and accounting but estimating is cumbersome.

 
 

Meghan from ABC Roofing Corp.
Specialty: Roofing & siding
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2017

January 2017

Game Changer!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Wow! That is where I can start off with describing the Acculynx software. Befire we started using that we were running around the office when customers were calling to figure out what stage they were at, now its all documented thru Acculynx. Sign on type in customers address and all information pertaining to the customer is there but most importantly the notes and record keeping it allows you to do really helps. The fact that all correspondence with the customer is saved and available for admin to see is huge, if a customer pulls back on something or says that an issue was not resolved or they never received an email as the admin I can sign on and screenshot it and send it to the homeowner. I also like how I can easily track how my estimators are doing and how they are maintaining their pipeline.

Pros

The tracking of customers and pipeline

Cons

Need a little better mobile site or a app

Advice to Others

If you are looking to really organize and track your business this is the definite go to

 
 

Ronnie from Morales Brothers Constructions Services, Inc.
Specialty: Residential remodeling
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2017

January 2017

Great software for a one trade professional

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I used Acculyx for about a year. It was great for lead and job tracking. The dashboard easily displays your projects and those upcoming.

Pros

It isn't complicated to use and very easy to upload client info and new leads.

Cons

Basic plan only allows 5 users and doesn't allow you to share job info with clients.

Advice to Others

Great for the one trade professional. Take the time and learn it.

 
 

Katie from Above All Consultants
Specialty: Roofing & siding
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2017

January 2017

Almost Perfect/ Worth the $$

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Communication tools are top notch, layout is beautiful and intuitive. Great to be able to keep all info in order. Heavy insurance users will find that exporting documents and photos for use in xactimate is lacking, so additional file storage is necessary. Invoicing is possible, but the default font size is huge, and cannot be changed, leading to invoices which look unprofessional and take up two or three pages. Tracking payments and projecting profit is wonderful. Overall, worth the money, but improvements are needed to be the "all in one" solution we were hoping for.

Pros

Intuitive. Excellent tracking for financials and communication.

Cons

Billing function is wonderful as far as clarity and the ability to separate initial contract/supplements/permit fees etc., but we find it unusable for printed invoices due to gigantic font size which causes our invoices to be 3 pages long with an unprofessional look.

As a heavy insurance user, we still need to use other software to export files and photos to xactimate.

Advice to Others

Terrific to keep customer and financial information and notes/reminders in one place. Plan on using another file sharing program such as dropbox if you use xactimate for insurance claims, and you may want to keep your current billing software for just a bit. We do still feel the software is a good investment.

 
 

Michael from Junior construction metal roofing and siding
Specialty: Roofing & siding
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2016

December 2016

Junior Construction Metal Roofing & siding

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I have had this product for over two years now and when I really started to experience the impact the software had on my company was during a huge hailstorm down here in Farmington Missouri.
My old system I never would have been able to keep up with the amount of calls and the call volume and the amount of projects we have going at one time without a software like this.

Advice to Others

When I first heard the system I took advantage a lot of the one on one training so definitely call and schedule some appointments and have your whole crew your secretary your manager and you know yourself go and go through the training so everybody's using it it doesn't work if you don't use it

 
 

shelly from Chips Roofing llc
Specialty: Roofing & siding
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2016

December 2016

Acculynx is Wonderful!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Our shop had been looking for a customer management program to keep track of our customer base. We couldn't find one that did what we wanted until a friend recommened Acculynx to use. We checked it out and loved it!!

Pros

Easy to use and awsome customer support!!!

Cons

the only thing i would like to see in Acculynx is an easier way to do measurements, if you do online measurements.

 
 

Matthew from GTW Construction, LLC
Specialty: Roofing & siding
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2016

October 2016

Great Product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Acculynx is easy to use, and has an outstanding customer support team. They also have a great series of videos to help you figure out what you need to know without having to contact customer support. This product is user-friendly, and has all the functions you might need.

Pros

User-friendly
Color coding
Clear-cut reporting

Cons

A little on the pricey side - especially for a start-up like us

Advice to Others

Make use of the "Knowledge Base." You will find an answer to pretty much any question you may have.

 
 

randi from ABC Roofing corp
Specialty: Roofing & siding
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2016

October 2016

review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We were told there would be certain things when we signed up and now telling us they will be coming..just don't know when

Pros

easy to use from office

Cons

Need to be able to work better from phone..calendar..would like to be able to program or change some of "your" options to ones that would be more helpful to us.

 
 

Peter from ABC Roofing Corp.
Specialty: Roofing & siding
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2016

October 2016

Acculynx Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Acculynx has made our office run much smoother overall. I have been very impressed with how simple and easy to use it is. Being able to do everything for work on the go is amazing

Pros

Staying organized and on top of leads.

Cons

Can't think of any.

Advice to Others

Use it!

 
 

Gail from ABC Roofing
Specialty: Roofing & siding
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2016

October 2016

Information at your fingertips

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We started using Acculynx about three months ago. So far it has been easy to use for calendar scheduling. It is also great to pull up a customer's details immediately. There is still much more available in the software that we have not even begun to scratch the surface on. We are currently awaiting the estimating module to be completed. We are using a third party for estimating and it will be nice once we have everything in one app.

Pros

Ease of use
Information quick to recall easily

Cons

The product is still being developed. Some of the items that we thought would be built are still being worked on. The mobile app is not fully built. You can go to a browser to get the information, but it will be nice once everything is built into the app.

Advice to Others

I would recommend this product. I would just be sure the functionality you are looking for is currently built and not in development.

 
 

Christine from Austin Roofing and Construction
Specialty: Roofing & siding
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2016

October 2016

ACCULYNX ROOFING COMPANY SOFTWARE

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

We like Acculynx but it was made for production, not sales. Although it does show the amounts that each salesman has in "approved jobs" which does promote some healthy competition. Training and customer service is excellent.


Pros

Acculynx Pros:
Can pin jobs on a map and lay purchased hail "swaths" as overlays to see affected past clients
Has an app to use on phone & tablet
Is embedded with national supplier materials lists for easy ordering
Everyone has easy access to job information and updates

Cons

Acculynx Cons:
App has no calendar feature
No front end follow up programs to utilize in maximizing sales
No way to customize notification preferences (IE: which emails to receive or not to receive that is the question)

Advice to Others

This is expensive and you will have to have a front end follow up process to turn your leads into approved jobs. However as far as the options go this is one of the best and designed specifically for the roofing industry which is important.

 
 

Dustan from Quantum Exteriors
Specialty: Roofing & siding

September 2016

September 2016

By far the best on the market

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

Product can do anything and everything you take the time to set it up to do

Likes Least

It's a little more expensive then most and tech support isn't always available

Recommendations

Definitely give Acculynx a shot if you're managing multiple project managers.

 
 

John from Clark Builders Inc.
Specialty: Roofing & siding

April 2016

April 2016

Effective, but Proprietary

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Vendor integration, works great with roofing, easy to contact support.

Likes Least

Cannot customize any fields, have been unexplainable math errors in the past, the phone app is poor.

Recommendations

AccuLynx has its faults, but is a young company and continues to improve. Contracting software is often expensive and focused on large projects. I highly recommend AccuLynx for small business contractors, especially roofers. I would really like to see more user customization though. A contacts list would be great too.

 
 

TJ from Elbert Construction
Specialty: Roofing & siding

April 2015

April 2015

Acculynx is great!

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

The software is designed specifically for what we do.

Likes Least

It takes a while for improvements to be made. They are working on a lot of great things, and I think they have to prioritize what they spend their time on, which is only normal.

Recommendations

Make sure you check into every detail before selecting a software to use. Training a lot of people how to use it and getting them to use it correctly can be a challenging task and you don't want to have to switch software companies and retrain people on it. Take your time to select the correct software the first time. It took us 6 months to pick a software, after asking tons of questions and doing demos with other companies. We are glad that we picked Acculynx, I would highly recommend it to any roofing contractor.

 
 

Chris from Roof Pros Storm Division, Inc.
Specialty: Roofing & siding

April 2015

April 2015

Key to Growth

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

The thing I like best is that I have a full scope of the business at any given time that I can access from anywhere. I never have to call or question anything, all I have to do is just pull out my phone and its right there. As an owner or manager there is no excuses anymore to not have a handle on the entirity of the business when using software such as Acculynx. The vendor designed this products foundation for the industry that we specialize in, thier customer support is fantastic and they have some of the best "Techys" in the world working for them.

Likes Least

The thing I like least about acculynx is if your internet connection is weak such as reps using a hotels wifi sometimes it can cause glitches in the system that are annoying. Least thing I like about the vendor is that they have a cool slide in their office and we don't. I guess thats more of a jealous thing though.......

Recommendations

If you currently are using magnet boards, your sales reps all have everything in paper files, and you dont really see whats going on in the company until its submitted as a contract, this software will give you the missing link to grow your business and really dial it in.

 
 

Jason from Roof Pros Storm Division
Specialty: Roofing & siding

April 2015

April 2015

Wicked efficient!

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Its hard to narrow it down to one thing but some of the things I like best are: ease of tracking everything, user friendly, easy to navigate, tech support is friendly, knowledgeable, and reliable.

Likes Least

The app sends notifications directly without the job number or name of the homeowner so I don't know who its referring to. I have to wait for the emailed notification to see that info. So I get 2 notifications for each comment, gets to be a bit much. Other than the app issue, no issues with the product itself.

Recommendations

Compare all the features side by side and look at the other software's customer service.

 
 

Nicole from Custom Construction Services
Specialty: Concrete

April 2015

April 2015

Acculynx User Review

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

It's mostly easy to use, and there are a lot of search functions to help me find what I need quickly.

Likes Least

Sometimes I like the older versions more than the updates.

Recommendations

Give it a shot. It's been a really helpful way for our business to keep track of our customers and advertising.