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Overall customer rating: Customer rating:

 (696)

 (475)

Recommended by: Recommended by:

87% of users

94% of users

Operating Systems: Operating Systems:

     

     

Mobile compatibility: Mobile compatibility:

Deployment: Deployment:

Target customer size: Target customer size:

Price: Price:

Demo:Demo:

Most positive review: Most positive review:

“Finally, everything is in one place. It’s easy to navigate and has all the options you could ever want. Not only that, but the staff always answers the phone and helps with anything we need.”

- Severin Oliver, Oliver Builders

“The ease of keeping everything available at my fingertips. I have the schedule, all selections, all communications, all forms and pricing right there. I don’t have to keep bouncing around from paperwork to email to websites trying to keep everything organized.”

- Scott Lograsso, Joe’s Cabinet Shop

Most negative review: Most negative review:

“The system is extremely slow and sometimes barely functional. It’s a pretty big problem when you need information in a timely manner.”

- Gary Palmer, Integrity Home Contracting

“It does not integrate budgeting and the schedule. We were really looking for something that could blend at a higher level with financials and scheduling.”

- Andy Lutz, Center T Advisors

Pricing:

How it's priced: How it's priced:

Cloud-based: Monthly subscription fee.

Cloud deployment: Monthly subscription fee for each job (fees based on number of active jobs).

Contract term: Contract term:

Cloud deployment: No contract.

Cloud deployment: No contract.

Upfront costs: Upfront costs:

No upfront costs for the system. Additional fees for some services/integrations (e.g., website design or integration with accounting application).

No upfront costs for the system. Additional fees for some services/integrations (e.g., website design or integration with accounting application).

Recurring costs: Recurring costs:

None, beyond monthly subscription fee.

None, beyond monthly subscription fee.

What does it cost?: What does it cost?:

Applications:

Takeoff: Takeoff:

Estimating: Estimating:

Bid management: Bid management:

Project scheduling: Project scheduling:

Project management: Project management:

Accounting & job costing: Accounting & job costing:

Customer management: Customer management:

Service management: Service management:

Ease of Use:

Overall customer rating: Customer rating:

 (696)

 (475)

Most positive review: Most positive review:

“Everything is so well laid out, and the whole process so well thought through. It was obviously designed by somebody [who] has suffered the hard way.”

- John Brooks, Woodpark Construction

“Pictures, easy-to-find pages and multiple links on all pages make the system easy to use. It’s also accessible anywhere Internet is available.”

- Philip Hurst, Hurst Home Company

Most negative review: Most negative review:

“It’s hard to navigate around. It takes lots of hours of familiarizing yourself with this software before remembering how to do things.”

- Mark Ventura, Payne and Payne Builders

“It is a lot of initial work, but afterwards the ease with which one can navigate through the software is incredible.”

- Alex Welsh, RodRozen Designs

Support:

Overall customer rating: Customer rating:

 (696)

 (475)

Most positive review: Most positive review:

“They have awesome customer support. Every time I have had a question, my email has been returned with a phone call and a follow up email within a few hours. They are super-friendly.”

- Nicole Franklin, Winfield Developers

“Their customer support is very knowledgeable and easy to reach. Issues are resolved very quickly and so far have been minimal.”

- Vince Mancini, Revamp Renovation Services

Most negative review: Most negative review:

“The only issue that I have is that our point of contact person has changed a few times, and it has been hard to figure out who we should be talking to.”

- Randy Arndt, Legacy Custom Homes

“They need a features update list so I can see what improvements we’ve discussed that they are working on.”

- Eric Lamascus, Elite Construction

Phone support: Phone support:

Toll-free support available. Support fee included in all four price plans.

Toll-free support available. Support fee included with subscription.

Online case submission: Online case submission:

Included in subscription fee; available seven days a week. Personal account manager included in subscription fee.

Included in subscription fee.

Online support options: Online support options:

Help website, knowledge base and access to online community included in subscription fee.

Help website, knowledge base and access to online community included in subscription fee.

Training: Training:

“BuilderTREND University” online catalogue of webinars/tutorials included in subscription fee. Data conversion services included in subscription fee.

Online catalogue of training videos and weekly webinars included in subscription fee.

* The research on this page is updated by our editorial team. Email us if you're a vendor with new information or a potential buyer with questions or comments.