e-Builder Project Management Software


 

e-Builder is a cloud-based construction program management solution for capital projects that provides performance data across the project lifecycle. Facility owners can track business processes with centralized project information, while business intelligence provides on-demand forecasts and RFI control.

Designed to help facility owners, and those who act on their behalf, throughout the entire construction lifecycle, e-Builder’s software combines capital planning, cost management and controls, process automation, reports and dashboards, scheduling, document management, and bid management in one integrated suite.

Established in 1995, e-Builder’s software is used to manage key project data through the planning, design, procurement, and construction phases. With a focus on collaborative communication, e-Builder features modules that offer various levels of user accessibility, report generation and a configurable dashboard.

Sample clients include the University of Southern California, Chicago Transit Authority, City of Arlington, New Mexico Public School Facilities Authority and Inova Health System.

 

e-Builder - Home
 
  • e-Builder - Home
    Home
  • e-Builder - Dashboard
    Dashboard
  • e-Builder - BIM viewer
    BIM viewer
  • e-Builder - Cost summary
    Cost summary
  • e-Builder - Cost funding sources
    Cost funding sources
  • e-Builder - Submittal workflow
    Submittal workflow
Supported Operating System(s):
Web browser (OS agnostic)

130 Reviews of e-Builder

 

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Software Advice Reviews (36)
More Reviews (94)

Showing 1-20 of 36

Rob from HNTB
Specialty: Construction manager
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

January 2017

January 2017

One size fits all system

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

I have been using this system for about three years on a variety of construction jobs from a program management perspective. The projects that I've managed in this system total over $20 Billion. I've created over 50 distinct processes and forms and managed over 400 users. From being able to manage your change management processes to include; RFIs, Change Orders, the ability to manage your meetings and meeting minutes, the ability to collaborate with the GC to manage the submittals all in one system really gives a PMO office piece of mind.

Pros

The flexibility to tailor processes based on the policies & procedures of your organization. Having the ability to manage meeting minutes, document control, design reviews, payments to the contractor, your entire change management including your overall project budget makes life so much simpler.

Cons

The Submittal module is not the greatest tool, but there are workarounds

Advice to Others

Vet your processes and roles out carefully before implementation

 
 

Estela from Aldridge Electric
Specialty: Electrical/teledata
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

January 2017

January 2017

Great Tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

e-Builder is user-friendly. It's easy to maneuver around and find documents, submittal's, etc. without spending a lot of time

Pros

It's user-friendly. Great electronic filing system. When you're creating an item such a submittal you can go back and edit/correct something, not like old systems.

Cons

I can't say there's anything I dislike

Advice to Others

It's user-friendly. Great electronic filing system.

 
 

Shane from Houston Methodist
Specialty: Building owner
Number of employees: 10,000+ employees Employees number: 10,000+ employees

January 2017

January 2017

Outstanding Customer Support

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

I have been using e-Builder for about 8 years now and have seen this product morph and improve, mostly because they listen to their client's needs and respond. They have experienced phenomenal growth over the past decade, but I still feel like their number one client when I call in with a question. I talk to a live person who genuinely cares about my issue, and if they cannot provide an immediate answer, I can be confident that I will get a response as soon as possible.
As an Administrator, it is my responsibility to train folks as we onboard them, and I find that most folks pick it up pretty quickly. The intuitive design is due, in large I believe, to the designer's attention to user feedback.

Pros

Intuitive, ability to create reports.

Cons

Some constraints in the out of the box version. Special programming may be required.

Advice to Others

Talk to other users in various positions at companies similar to yours. I think you will find a high degree of satisfaction with the program.

 
 

Amna from Atlantic Housing Foundation
Specialty: Real estate developer
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2016

December 2016

Great Value

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

I think the price is great for the product. They really deliver what they promise.

Pros

Ease of access.

Cons

None

Advice to Others

Definitely give this a try.

 
 

Jusitn from HNTB
Specialty: Construction manager

September 2016

September 2016

Summary Review of E-Builder on Major Construction Program

Ease-of-use

Functionality

Product Quality

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

N/A

Likes Best

I think when the project is set up correctly within E-Builder, the software will definitely help in organization and workflow.

Likes Least

Because this is all web based, it sometimes can be slow to respond and process can get hung up if there are large files attached.

Recommendations

Make sure that the processes needed are thought through in the beginning so you don't have to deal with the challenges of changing a process in the middle of the project.

 
 

Bridgette from CATS/LYNC BLE/BLCE/STV Inc.
Specialty: Engineer

August 2016

August 2016

Daily e-Builder user

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

E-Builder is a helpful program that makes it easy for the user to navigate throughout the system to locate and store pertinent project files.

Likes Least

I wish e-builder provided a way for the user to completely delete files that were mistakenly uploaded by the user.

Recommendations

I would recommend that new users reach out the customer service agents or submit help desk tickets if they ever stumble upon an unsolvable e-builder issue.

 
 

isabel from APS School
Specialty: Other specialty contractor

August 2016

August 2016

Ebuilder Processes

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

This program is easy to use and and the process are invoicing is easy as well to use.

Likes Least

When I am working on Ebuilder and i get kicked out or the screen locks up to where i can do anything i have reboot

Recommendations

would be nice to lock up when doing a process new request or invoice

 
 

David from BYU-Idaho
Specialty: Architect

August 2016

August 2016

Has improved the efficiency and visibility of our work flows.

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

After going through a failed implementation of a competing product, we were apprehensive when starting over with eBuilder. We have been pleased with the features, functionality and support we have gotten. We have found eBuilder to be flexible and configurable so it matches our processes and adds visibility and consistency to how we work.
- Document management allows us to keep all information, from record drawings to O&M manuals in one location that is readily available to all users.
- Supports all phases of construction project from planning and budgeting to warranty work.

Likes Least

There have been some bumps along the way (mostly a result of our inexperience) but most have been resolved quickly and satisfactorily.

Recommendations

Like any enterprise level software package, implementation is an involved process. Getting buy in from top management is critical, as is taking time to really understand how your organization does business so the package is configured properly from the start.

 
 

Serge from KCMO PUblic Works
Specialty: Government - state & local

August 2016

August 2016

The product has been very useful and user friendly.

Ease-of-use

Functionality

Product Quality

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

N/A

Likes Best

Very user friendly and simple to navigate. I can get to where I need to go relatively easy. I find the way the site is organized really helps me to get where I need to go.

Likes Least

I do not have any dislikes of the product at this time.

Recommendations

Just give a try and see how effective the product is.

 
 

Pablo from Lanzo Construction
Specialty: Construction manager

August 2016

August 2016

Experience with e-Builder

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

Accessibility from everyone with an account, multiple projects, organization, follow up tools, etc.

Likes Least

When I don't deal with the items they keep coming up as "on my court"! Which is a reminder to me that I have to get it done!

Recommendations

Don't just learn to do a thing or two in it, learn it as much as possible so that you can really take advantage of all it offers

 
 

Shirleen from Florida Hospital - Office of Design and Construction
Specialty: Building owner

August 2016

August 2016

One of a kind

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

One of a kind, all inclusive and customizable. E-Builder Support, Account Managers are excellent and extremely helpful! Can tell they really want to see us succeed. They provide a lot of avenues to ensure people get the help they need in many forms.

Likes Least

We couldn't sync E-Builder with our existing financial software. This isn't necessarily a direct E-Builder issue, but we understand linking 2 programs together like that with sensitive information is an extremely difficult thing to do.

Recommendations

Read the E-Builder Administrator handbook, it has great guidelines about what things in E-Builder are customizable to really fit the needs of your company. E-Builder has several methods to provide technical support, very efficient and one-on-one. .

 
 

Stefanie from Nemours
Specialty: Building owner

August 2016

August 2016

Project Manager and eBuilder Administrator

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

I like the various ways to communicate with contractors, legal counsel, etc. It is a great repository for all projects.

Likes Least

I don't like the app. I don't think it's user friendly to see more than your projects. It does not give you the flexibility to manipulate the information as an administrator. I also don't like the fact that you cannot work on documents and modify them online. I would like to be able to drag emails and attachments from emails from my inbox to eBuilder to upload. it would be a lot more user friendly.

Recommendations

Make sure the mobile app is workable. Confirm the usability of the software with your finance group so that you can easily use the cost module.

 
 

Gael from City of Arlington
Specialty: Government - state & local

August 2016

August 2016

e-Builder Review

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

Through the years I have enjoyed all aspects of this product. e-Builder has been very responsive

Likes Least

There are only a few features that I would like to be added but otherwise it is OK

Recommendations

Ask a lot of questions. Get extensive information and see demonstrations that will meet your needs

 
 

Laura from University
Specialty: Government - state & local

August 2016

August 2016

Give it some time to make sense to you

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

Previously, all project information (data, costs, contracts, plans, as builts etc) were spread out over more than 6 applications with various levels of viewing privileges so that it was very cumbersome to find what you needed....now with e-Builder the financial information along with as built information is all together and easily found and used

Likes Least

the terminology doesn't come naturally to those used to the Construction industry... processes, forms, notes, comments are not what you expect... "filter" instead of search; "mail merge" instead of print, submittals that are not separated into folders... we will get used to it but it is taking a while.

Recommendations

Think carefully about the customization as then you are more reliant on your own software/support who may not be geared up for all the work/time that will be come needed to resolve functional issues. We have found that calls to provider support to "fix" something cannot be done because it is a custom set up...

 
 

Terry from Globetrotters Engineering Corporation
Specialty: Engineer

August 2016

August 2016

Not a Power User

Ease-of-use

Functionality

Product Quality

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

N/A

Likes Best

It works as expected.

Likes Least

Creating Reports to extract data from processes is not intuitive. Something needs to change. A user should not need to be a power user to understand how to create a report.

Recommendations

Hire trained personnel to set up and maintain your system.

 
 

William from Bio technoligy company
Specialty: Building owner

August 2016

August 2016

Construction Programe

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

How I'm able to control all aspects of the project from using E-builder. Using the bidding module is extremely useful and allows the bids to stay honest.

Easy to navigate and customer service is awesome.

Likes Least

It tends to freeze up often. When you're in the middle of CO process sometimes the process will just disappear and you have to start all over again.

The cost is also an issue thus the reason I'm looking else where.

Recommendations

Find the glitches that I mentioned in the question above as well as lower their cost.

 
 

Christa from WSSC
Specialty: Government - state & local

August 2016

August 2016

Administrator - creating projects, updating documents

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

What I like best about this product is the ease of use.

Likes Least

I have yet to encounter a problem, which has been less favorable, that e-Builder was not able to incorporate into the software.

Recommendations

Keep in mind that if there is a process you would like to be able to execute in e-Builder, contact e-Builder support and they will find a way to accomodate your needs.

 
 

Shannon from McLaren Health Care Corporation
Specialty: Building owner

August 2016

August 2016

My review of eBuilder

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

Complete transparency; ease of accessing documents; managing permissions so that budgets don't go over.

Likes Least

I've only been using it a year - but I have nothing bad to say. Some of our other staff you use it haven't had any complaints to me.

Recommendations

Make sure to get a thorough demonstration of the abilities of the system. Arrange to talk to other customers who are in the same field as you. We are healthcare - so it has helped talking to others who use it specifically for contruction and healthcare.

 
 

Matthew from SSC
Specialty: Construction manager

August 2016

August 2016

Best in the business!

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

It keeps everything organized, and projects running smoothly.

Likes Least

When I fill in the meeting minutes on a calendar event, if you don't save them right you lose it all and have to start over.

Recommendations

Don't waste your time, get E-Builder and be done with it.

 
 

Phyllis from John T. Mather Memorial Hospital
Specialty: Construction manager

August 2016

August 2016

I personally have had a great experience with e-builder.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

The software is user friendly and the support staff have been wonderful.

Likes Least

There are parts of the software that are not applicable for my job but I would not say that is a negative.

Recommendations

Their customer support has really been wonderful. I have called many times to make sure I had all the components of an
outgoing bid and they worked with me to reassure me I had everything I needed. That makes me very comfortable as I send out bids a few times a year.