EADOC provides a cloud-computing based construction management application designed for facility owners and construction managers. The company continues to grow quickly despite tough economic conditions. In 2011, revenue grew by 23% and the user base grew to over 8,000. Revenue in 2010 rose by 56% compared to the prior year, and by 49% in 2009. Some recent and notable customers include the City of Riverside, California, which is using EADOC to manage a $200 million expansion project at the Riverside Water Quality Control Plant. The Provo River Water Users Association selected EADOC to manage the complex, multi-agency, $130 million Provo Reservoir Canal Enclosure project.
EADOC offers both project management and financial management applications in their web-based system. The project management application allows construction managers to share key project documents - like RFIs, submittals, and change orders - with architects, engineers, contractors, and other project members. The project management application also features punch lists and LEED point tracking. Key features in the financial management application include contract tracking, pay requests, schedule of values, budgeting, and contract change proposals. One key differentiator is EADOC's distributed administration feature. This allows project members to give their own staff and subcontractors access to the system.
EADOC is designed for medium and large organizations with over $10 million in annual revenue. It can be used by building owners, construction managers, engineers, and for government projects. EADOC pricing is subscription based on construction value and includes support, unlimited users and unlimited storage.
We use EADOC for project management of two different multi-million dollar federal civil works projects related to water conveyance and storage. We were looking to improve the submittal/approval process and manage these projects more efficiently. Despite the usual set-up snags, implementation went relatively smoothly and users seemed to have no difficulty navigating through the site. Documents are entered into the system as "requests" which caused confusion in the beginning because of the terminology. However once the basics of how the EADOC system works are learned it is quite intuitive.
One issue is the apparent inability to print each individual submittal, letter, drawing, construction change request, request for information, pay estimate, etc., of the entire project in one batch, i.e. for official filing purposes. In effect we are still having to enter and process documents through EADOC, plus printing and storing the same documents in our main office files. We have not had any issues that would require help from customer support. Otherwise it seems more than adequate to easily maintain and retrieve docs electronically.
At first I thought the software was somewhat cartoony and unsophisticated, but the more I use it the more I like it over other document management software I've had to use (NewForma, Basecamp and iBuild, to name a few). EADOC is simple, intuitive, and gives me just the tools I need to do what I need to do, which I much appreciate versus overly complicated systems like iBuild and Basecamp. I'm not sure about any of the implementation of the software or the decision to purchase this software over other software as I'm just one of the end users. I haven't used the customer support feature, so I gave you 3 stars. I'm sure your customer support does a fine job, though.