FCS Control Software


 

FCS is a fully integrated enterprise operating system that reaches every aspect of a business. More than just software, FCS is designed to create a repeatable business model, helping commercial roofing contractors grow and make their way into a privately negotiated market by establishing relationships with customers through service. With over 4,200 users across North America, FCS is designed for the commercial roofing industry.

FCS gives contractors the tools they need to collaborate with their customers in roof management, allowing them to become the main resource their customers use to manage roofs on their facilities. Real-time processing allows data to be captured remotely, keeping technicians out of the office and in the field.

FCS offers a Sales, Service & Project Management, and Estimating platform. Each module feeds into a portal allowing contractors and customers to access their information and manage assets with real-time budgeting tools. FCS offers continued training, 24/7 support and updates.

 

 

Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8

3 Reviews of FCS Control

Showing 1-3 of 3

 

from Saint raphael roofing
Specialty: Roofing & siding

Mad that I can't get a reps help

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Functionality

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Customer Support

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Likes Best

I like the program and love the results though it would be nice to have some help for the problems in the program.

Likes Least

I want to be able to speak to someone about the day to day problems that I'm having with the system to try to better it.

Recommendations

Please make sure you have a good rep or you'll have to figure it out on your own.

 
 

from R.H. Marcon, Inc.
Specialty: Roofing & siding

Roofing Contractor

Ease-of-use

Functionality

Product Quality

Customer Support

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Ease-of-use
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Functionality
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Likes Best

FCS has an easy to understand user interface, centralized location for all of our client's information, and a supportive staff that are constantly open to tweaks within the system. When we provide suggestions for improving the interface, FCS typically implements the suggestions in a very short time. Also, the ease of invoicing makes this such a desirable product. We have always had a great service department but with FCS we've created a self sustaining, well oiled machine.

Likes Least

The time card application is a bit jerky but we are slowly learning to use its features. There is no dedicated app located in Google Play or Apple's App store.

Recommendations

I feel if you have a service department or are trying to start one, FCS is a perfect company to begin with. I think at the very least, so sort of software for service techs to run in the field is key as it sets you apart from your competitors and it helps track and maintain a database of customers.

 
 

from Kaplan paving
Specialty: Paving

I've been using for 2 years

Ease-of-use

Functionality

Product Quality

Customer Support

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Likes Best

Web based and the service is phenomenal . I recommend this product for everyone. Very user friendly

Likes Least

There is nothing I don't like about this product. The experience has been great

Recommendations

Very user friendly. Best way to learn is to just jump in

 
 
 
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