Jonas Enterprise Software


 

Jonas Enterprise is an intuitive, integrated solution for contractors that has been present in construction and service management for over 20 years and is the choice of more than 1,000 contractors in various construction trades. Jonas Enterprise has won six prestigious awards for its paperless service management applications.

The software manages the business activities of firms in a variety of construction trades but handles the mechanical/HVAC, electrical and plumbing trades especially well. The software also contains extensive functionality to handle the general contracting trade.

Companies that have annual revenues between $5 million to $100 million are a great fit for this solution. The software is a one-stop shop solution that allows companies to manage all aspects of their business.

Some of the applications include project management, service management, and customer management, which are all fully integrated with accounting for a comprehensive solution. On the service end, it has full dispatching and web-enabled mobile capability as well as a customer-facing portal. It has full project management, which includes a web-enabled document management complete with workflow and approvals. The Data Mart feature allows for comprehensive SQL reporting with access to all data codes within Jonas Enterprise. In total, the software contains more than 50 integrated modules. 

 

Jonas Enterprise - Dispatch Scheduler - Drag and Drop
 
  • Jonas Enterprise - Dispatch Scheduler - Drag and Drop
    Dispatch Scheduler - Drag and Drop
  • Jonas Enterprise - Mobile Entry for Work Orders
    Mobile Entry for Work Orders
  • Jonas Enterprise - Project Control with Document Management
    Project Control with Document Management
  • Jonas Enterprise - Job Cost Dashboards
    Job Cost Dashboards
  • Jonas Enterprise - Help Centralize All Your Documents
    Help Centralize All Your Documents
  • Jonas Enterprise - Work Order Dashboards
    Work Order Dashboards
Supported Operating System(s):
Windows 8

51 Reviews of Jonas Enterprise

Showing 1-20 of 51

 

from Doran Stewart Oilfield Services
Specialty: Other specialty contractor
Number of employees: 101 to 500 employees Employees number: 101 to 500 employees

Great company with a well integrated software product

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Likes Best

The main parts of the product work well and there is good integration between the modules.
The Vendor stands behind their product and will work to ensure that the client is satisfied.

Likes Least

Daily reporting from the field is problematic if you do not have dedicated internet access.

Recommendations

The Payroll and G/L are great.
For Job reporting ensure that you will be able to get your data into the system and included in the reports within the timeframe that you want.
The after the fact reporting is great. There can be weaknesses in trying to get accurate daily results if your processes do not mesh with their processing.

 

from Guardian Plumbing and Heating Ltd.
Specialty: Plumbing
Number of employees: 21 to 50 employees Employees number: 21 to 50 employees

Well worth the investment.

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Likes Best

A progressive company that melds the accounting systems with the ease of use for those whose primary job is in the filed.

Likes Least

old program functions that haven't been fully removed. This may be because there are still some customers using them, unfortunately it become clutter.

Recommendations

evaluate the easy of use by the field staff, often the office staff's needs are meet at the expense of the field staff. Then your left struggling to get field staff to use the technology properly.

 

from Industrial Trade Solutions Inc
Specialty: Other specialty contractor
Number of employees: 21 to 50 employees Employees number: 21 to 50 employees

General overview: Jonas software is highly professional

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Likes Best

The software is very user friendly and the support is always ready and available to help if needed.

Likes Least

I have had a couple of experiences where Jonas has malfunctioned. I had struggled to figure out the problem and when I contacted Jonas for support they already knew of the problem. Had Jonas contacted their members it could have alleviated some headaches!

Recommendations

There's no problem to small or big for the Jonas support staff. Call to avoid some frustrations, they always have a fix!

 

from Colony Construction Corporation (Colony)
Specialty: General contractor
Number of employees: 11 to 20 employees Employees number: 11 to 20 employees

Jonas Review

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Likes Best

The ease of use compared to the previous system that we were using. this also includes the reports and views that we get

Our trainer rocked. the VP's that I have dealt with and a few of the help desk staff - they are very patient

Likes Least

there are too many ways to do things (not necessarily a bad thing except when learning it), I am pretty sure the developers have never used the system as some things are a bit weird.

lack of listening skills

Recommendations

make sure that Jonas understands EVERYTHING that you are looking for in a program and get a trainer that has used the product and takes time to listen and understand your company, work flow and how you wish to use the system.

 

from Dorsett Technologies, Inc.
Specialty: Government - federal
Number of employees: 51 to 100 employees Employees number: 51 to 100 employees

New to Jonas and I love it!

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Likes Best

I love the capabilities and the flexibility of Jonas software. I love being able to e-mail earnings statements to employees and create custom reports in Report Gen.

Likes Least

I wish I could add cost items on the fly when I'm entering an invoice.

Recommendations

Take your time and ask lots of questions! Make sure to take advantage of a demo company and enter as many transactions that you can to cover all areas of your business.

 

from Dorsett Technologies
Specialty: Other specialty contractor
Number of employees: 51 to 100 employees Employees number: 51 to 100 employees

Wonderful!!!

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Likes Best

Their attention to detail during the training and Go Live process has been amazing.

Likes Least

We are going Live this week, but so far I have not found anything I have not liked.

Recommendations

Make sure whatever company you choose fits your business needs and has your best interest in mind at all times.

 

from Viana Roofing & Sheet Metals
Specialty: General contractor
Number of employees: 101 to 500 employees Employees number: 101 to 500 employees

A Simple, Highly Customizable, Multi Function Software

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Likes Best

I have used Jonas to process Accounts Receivable,Accounts Payable, Payroll, Inventory, and Job Cost since 2010. The modules are easy to use and financial reports can be customized for better decision making especially in Job Cost.

The Inventory Module helps to track levels to re-order and specific materials used per job.

Overall, I think this is a great software for the Construction Industry because Labour Costs, Materials, and Overheads can be easily retrieved in detail.

Likes Least

In the future, I would like to be able to retrieve scanned vendor & customer documents(WSIB & Certificate of Insurance) through the Vendor & Customer Modules(Contractors & Subs). This will be better for tracking purpose.

Recommendations

I would recommend the Customer Service Experience(Exceptional),Financial Reporting Needs,Purchase Orders, and Job Cost.

 

from Viana Roofing & Sheet Metal Limited
Specialty: Roofing & siding
Number of employees: 51 to 100 employees Employees number: 51 to 100 employees

The best accounting software in Canada

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Likes Best

At Jonas Enterprise we may resolve almost all accounting issues by program, updating on regular basis and great support.

Likes Least

I'm using Jonas five years and don't have any problems with this product and vendor. Of course, for using this program, you must have knowledge of accounting and GAAP.

Recommendations

The company, which is selling software must have source code.

 

from Dorsett Technologies, Inc.
Specialty: Other specialty contractor
Number of employees: 51 to 100 employees Employees number: 51 to 100 employees

TOPS for Customer Service and Training

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Likes Best

Jonas support and training has been amazing and such an example of what true customer service is. More companies could learn from Jonas how to properly train and walk alongside a client to offer support, especially through the learning process.

Likes Least

The learning process is probably what I like least about Jonas right now, and that really has nothing to do with Jonas itself, but just the process of having to learn something new. It is always difficult to make a change, and learning the flow of the product is taking time. The abundant help documents have been useful in some situations, but they don't always have a clear answer depending upon what it has to do with. It is the difference in companies and applications that make it hard to provide clear direction sometimes, but when we (Dorsett's) have asked questions, Jonas is always quick to respond and help us work through issues.

Recommendations

If you are looking to purchase Jonas, take a look at the reviews, and see for yourself how many happy customers are out there. Jonas is so comprehensive and powerful in it's processes, that an on-site demonstration will prove to be well worth your time!

 

from Dorsett Technologies, Inc.
Specialty: Other specialty contractor
Number of employees: 51 to 100 employees Employees number: 51 to 100 employees

Jonas Ends Search for Accounting Software

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Likes Best

So far, Jonas Enterprise exceeds our expectations for accounting software. As we continue to maneuver through the modules and processes, we continue to discover little "extras" that's going to make our jobs easier.

Likes Least

As with any software, users would like the documentation to walk them through step by step. However, because every company's setup/profile is different, this becomes next to impossible. Given that, imagine if Jonas DID provide the most detailed product documentation?!? Their software is one of the best on the market. If Jonas focused on detailed documentation for each module/application, other vendors couldn't compare!

Recommendations

Do your research. As tiring as it may be, schedule demos and follow through by contacting references. See what others are saying about the software you're contemplating. Most impressive with Jonas, since our purchase we have still maintained relationships with the sales/admin team. They're not just chalking up sales, they're building relationships. We are so glad we switched to Jonas!

 

from Miller Information Systems
Specialty: Electrical/teledata
Number of employees: 51 to 100 employees Employees number: 51 to 100 employees

12-year Jonas user

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Likes Best

The bookmark feature where you can have multiple screens open simultaneously is so convenient. Jonas is willing to accept input on new ideas and feedback on current features to keep the product moving forward. Our network administrator thought the Jonas user conferences worthwhile and learned a lot at the seminars and networking sessions with other users.

Likes Least

MIS processes an extremely high volume of service calls every month. It has been a learning curve using the new Jonas dispatch/scheduler which is vastly different from the previous dispatch board. Customer service reps have been working with us since the upgrade in March. Plus we are working towards implementing Jonas eMobile in September which should go a long way towards streamling our cumbersome data entry processes.

Recommendations

Choose a product that closely fits your current needs and be prepared to adapt your internal processes as the software inevitably evolves and adds features.

 

from Harriman Construction, Inc.
Specialty: General contractor
Number of employees: 21 to 50 employees Employees number: 21 to 50 employees

Looked for Jonas as a solution. Only found problems.

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After investing in this software and using it for six months in the construction industry, hoping it would provide a solution to integrating a full service project management, doc control and accounting system, our general contracting company had no choice but to return to Sage 100 Software. Jonas was horrible.

Likes Least

Jonas overpromised in their sales, and underdelivered to the point of negligence in both the product and the service. We paid for add on modules that were never installed or followed up on, the training was inadequate, and the support was horrible. Please do yourself a favor, if you are a general contractor looking for a solution as above, and do NOT consider Jonas. It was a very expensive mistake for our company, in terms of the issues that it caused us. I was never so glad to go back to an imperfect program as Sage 100. We cleaned up our files and worked with a consultant, and I am so happy with Sage now after our nightmare experience with Jonas.

Recommendations

Have an extensive list of questions for the sales team, and ask for a trial of the program before you buy it to see it work in real time. The interface looked like we were back in 1985, and the report formats and presentations looked as if they had been printed from a Dot Matrix. Their 'Datamart' Solution was supposed to fix this, but even after we purchased it, no one followed up on it with us, until we finally called and reminded them we had purchased it. We were told we couldn't train on it for a period of time after our intial 'Go Live', and were therefore stuck with awful, unprofessional and outdated reports to send to our clients for multi-million dollar projects. It was clumsy and non-intuitive, and what we were told in the sales process did not come to fruition in application and practice. It is smoke and mirrors. Please do your homework. Look elsewhere for your solutions.

 

from Aire Rite
Specialty: Mechanical/HVAC
Number of employees: 101 to 500 employees Employees number: 101 to 500 employees

JONAS Enterprise a masterpiece in the Making

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Likes Best

Jonas is a great multi-faceted ERP. It covers all your accounting needs and takes risk in developing innovative solutions to our needs. There is a modern dispatch scheduler that allows you to manage your technicians, eMobile that allows techs to work paperless and provide immediate results. Among a few.

Likes Least

I have no complaints. I would add though that when deploying new products that more release information should be included with standard procedures.

Recommendations

Come to Jonas with a clear mind. When looking to replace your current provider look at what the package offers that you currently have. Does Jonas have all the deal breakers included. Then evaluate all the advantages of their product. You will likely find that Jonas is the solution for you.

 

from Raven Construction Management Inc.
Specialty: General contractor
Number of employees: 21 to 50 employees Employees number: 21 to 50 employees

I like using the Jonas software.

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Likes Best

The Jonas program is easy to use. It is great for multiple unions. When there are payroll question, the support staff is quick to get back to us.

Likes Least

The larger number of character spaces for invoices number, purchase order, payment (cheque number).

Recommendations

Think about what you are looking for in the software.

 

from Air & Energy, Inc.
Specialty: Mechanical/HVAC
Number of employees: 21 to 50 employees Employees number: 21 to 50 employees

Extremely happy with Jonas Software.

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Likes Best

I like the Accounting part of this product, being able to drill down and see exactly where the information is coming from as well as being able to see who did what and on what terminal. I also like the reporting capabilities that Jonas offers. I also think that the customer support is outstanding! Thank you Jonas! You have a great team!

Likes Least

I think that the contracts have been probably the weakest link for me. I would like to see more discussions on the service contracts. It would be nice to have more than one session offered at the conference on Service Contracts. We are still relatively new with this software (April 2013) so I am still learning.

Recommendations

Often, people are reluctant to switch software companies because everyone gets comfortable with what they have been using for years. Although it is a lot of work to make the switch, I would highly recommend looking at Jonas with an open mind, learning to think outside the box, and understanding its capabilities.

 

from MacAljon
Specialty: Other specialty contractor
Number of employees: 101 to 500 employees Employees number: 101 to 500 employees

Assistant Controller, Jonas Admin, chief report writer

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Likes Best

Intercompany relationships keep transactions between companies smooth.
Report Building is helpful and datamart even more so.

Likes Least

Can't always build the report I want.
Can't create payroll fields across companies that are defaults.

Recommendations

We looked at A LOT of programs, this program has sustained our growth for over 7 years, and we are not looking to make any changes. It is flexible and grows with current technology.

 

from Gillette Air Conditioning Co., Inc.
Specialty: Mechanical/HVAC
Number of employees: 101 to 500 employees Employees number: 101 to 500 employees

Good system

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I like that I can call technical support or email anytime and get a case number, and have a live person call me back to help me with my issue.

Likes Least

Sometimes there are updates to modules that were working fine change, and I wish they would stay the way they were. In example, with this new update, the customer inquiry is different and not as easy to read as it was before.

Recommendations

Make sure to learn how all the modules work together and flow: POs, SUBs, AP, Payroll etc.

 

from Maaten Constructuion Limited
Specialty: General contractor
Number of employees: 21 to 50 employees Employees number: 21 to 50 employees

Great Job Cost Module for Contractors.

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Likes Best

The job cost module is easy to use and allows accurate up to date data for review by construction project managers.

Likes Least

The cost of the product may be a barrier for smaller contractors.

Recommendations

For larger contractors this product is great. Smaller contractors may want to compare pricing of the software available.

 

from Club France
Specialty: Other specialty contractor
Number of employees: 101 to 500 employees Employees number: 101 to 500 employees

Jonas software has many oportunities to be better!

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Likes Best

The Jonas software is a powerful and ingenious software that help our Club to achieve the objectives of administration.

Likes Least

I do not like that is not designed or developed for Mexico, and there are not way to do some things that are useful in our Club.

Recommendations

Test all the modules and consider that there are some things that the software cannot do. Special things could be developed, but may have a cost.

 

from NRG MANAGEMENT
Specialty: General contractor
Number of employees: 51 to 100 employees Employees number: 51 to 100 employees

The first time I seen and used the softwqre over 10 years ago, I liked

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N/A

Likes Best

Jonas is extreme flexibility in doing many tasks and data collection.

Likes Least

I have noticed that the menus have not changed over the years and am finding certain operations takes a bit of time.

Recommendations

1. Is it truly a windows product.
2. Go through the different windows.

 
 
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