Jonas Enterprise Software


 

Jonas Enterprise is an intuitive, integrated solution for contractors that has been present in construction and service management for over 25 years. The application offers service, accounting, and operations project management capabilities for businesses of all sizes.

The software manages the business activities of firms in a variety of construction trades such as handling the mechanical/HVAC, electrical and plumbing trades. The software also contains extensive functionality to handle the general contracting trade.

Jonas Enterprise offers an executive dashboard that enables managers, owners or other senior executives to quickly view customer's performance, supplier obligations, department profitability, and more. Organizations can also use payroll direct deposit feature to ensure all the employees are paid on time. Users create a file through Jonas Enterprise Construction Software and upload it to their preferred bank. The bank then automatically transfers the money to the specified employee's bank account.

Some of the applications include project management, service management, and customer management, which are all fully integrated with accounting for a comprehensive solution. On the service end, it has full dispatching and web-enabled mobile capability as well as a customer-facing portal. It has full project management, which includes a web-enabled document management complete with workflow and approvals. The Data Mart feature allows for comprehensive SQL reporting with access to all data codes within Jonas Enterprise. In total, the software contains more than 50 integrated modules.

 

Jonas Enterprise - Dispatch Scheduler - Drag and Drop
 
  • Jonas Enterprise - Dispatch Scheduler - Drag and Drop
    Dispatch Scheduler - Drag and Drop
  • Jonas Enterprise - Mobile Entry for Work Orders
    Mobile Entry for Work Orders
  • Jonas Enterprise - Project Control with Document Management
    Project Control with Document Management
  • Jonas Enterprise - Job Cost Dashboards
    Job Cost Dashboards
  • Jonas Enterprise - Help Centralize All Your Documents
    Help Centralize All Your Documents
  • Jonas Enterprise - Work Order Dashboards
    Work Order Dashboards
Supported Operating System(s):
Windows 8

68 Reviews of Jonas Enterprise

 

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Software Advice Reviews (58)
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Showing 1-20 of 58

Dustin from ATR Contractors
Specialty: Mechanical/HVAC
Number of employees: 51-200 employees Employees number: 51-200 employees

February 2017

February 2017

Very Satisfied User

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

Our company switched software products to Jonas just over 1 year ago. We had outgrown our old system. We've been extremely pleased with both the Jonas software and the Jonas staff we've interacted with. Our company has just over 100 employees in four office locations. This system can handle our multiple divisions without being too complicated or cumbersome to use.

Pros

The primary issue with our last software was an inability to get good reporting and data from the system, especially for our multi-divisional operation. The report writer in Jonas is a very useful tool, and the financial drill-down capabilities are excellent. We also now have real-time job cost data, and more detailed P&Ls, which has helped our ability to manage construction work.

Cons

No software product is perfect. We've had to adapt a few of our internal processes to fit the way Jonas is made to operate, but nothing has come up that we haven't been able to work around. The Jonas trainers are also an excellent resource we've utilized to make the system work as best it can for us.

 
 

R. Scott from Chiller Systems Service, Inc.
Specialty: Mechanical/HVAC
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2017

February 2017

Jonas Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

Jonas is our third ERP software program we have used in 20 years in business. Learned a lot about selection process' by knowing my experiences with the first two. I also learned none of them do everything, all of them will hiccup from time to time. So my selection of Jonas centered around: 1. Is their customer service responsive (yes), 2. Do they constantly try to improve the product based on customer input (yes), 3. Is the product fairly priced (yes). and is the annual fee structure reasonable (yes). We also needed a strong field mobile platform as we have used wireless field mobile solutions for many years. Jonas has worked very well for us, we continue to get training on new modules and features we can use to make our company process/ better.

Pros

Constantly looking for ways to improve a product and they do not wait until year end to release updates if they are ready they release them. Customer service is very responsive if you need immediate help. Training is very high quality, conversion from our old to the new system was without trouble and well planned.

Cons

Dispatch board does not schedule projects or long term service work well (works very well for day to day calls) but they developed a project scheduler that looks promising for that.

 
 

Jackie from Red River Electric, Inc
Specialty: Electrical/teledata
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2017

February 2017

Commercial/Residential Electrica Contractor. Jonas was the right fit for us.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
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Functionality
Product Quality
Quality
Support

We have been live with Jonas for a little over a year. As with ANY software, it isn't perfect and will not suit every need. It is impossible for a software to please everyone as we all run our businesses differently. We shopped several software options, and for our medium size company with a service department, Jonas fit us best. I agree, the reports are very simplistic in format and do take some getting used to. I had to look beyond pretty pictures and format as what is really important to us is the data.

The Pro and Con to Jonas is it is HIGHLY customizable. With that, there needs to be a very thoughtful process to how you set it up in the beginning. Which is a challenge since you won't know how some things work until you are using it. It is a very robust software for the price, in my opinion, and will take patience and time to learn all it can do. I found that the very basics such as entering A/P, work orders, creating jobs are very easy to learn. The complexity comes when you want/expect to rely less on outside software and spreadsheets.

Our company borders two states, one with a multi-jurisdiction sales tax schedule. Every payroll or sales tax requirement Jonas has been able to handle. Jonas is able to handle multi-state, multi union payrolls. Something we found not very many programs could throw in a service department and it became very small unless I wanted to buy a program that equated us to driving a bus down the road for 3 people while spending 6 figures. No thank you.

Pros

My favorite is the Project Control screen. From there, our project managers can drill down and get all the information they need in one quick and easy place. Each person can customize some of the drill down screens to tailor to their individual needs. AIA/progress billing is easy with the step by step menu. It is also easy to go back and adjust if needed. The ability to set controls across the various modules. Your voice is heard. I have always been able to talk thru a challenge with support and management. They listen and if the demand is there they will put it in the next product update.

Cons

The stock payroll reports haven't fit very well for us. But Jonas is working on that. Cluttered menu items that hang in there because their long-time customers still use them. It is confusing when you are first learning.

 
 

John from Managed Services, Inc.
Specialty: Other specialty contractor
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2017

February 2017

Jonas Construction

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

cumbersome and not very user friendly
reporting is terrible

Pros

complete set of modules

Cons

reporting and user interface and ease of use

Advice to Others

This is not a good product for a small to medium service company that only wants to take advantage of some of the available functionality/features. i think it is better suited for large construction companies.

  Response: Ashley, Jonas Software

Date: February 2017

February 2017

 

Hi John,

I’m really sorry about the pain you’ve been experiencing. I know that an apology doesn’t make up for what you are going through, but we have been trying to get in touch with you but haven’t been able to reach you.
We did notice that you are currently on an older version of Jonas and not utilizing a lot of the modules that Jonas has to offer and believe that this might be the root cause of some of the issues you are experiencing.
Our newer versions have a different user interface and are included free of charge with your annual maintenance fee.
We do apologize and hope you have some time to connect so we are able to work through this and build a strong successful partnership.
Please feel free to call me back at 1(888)789-9073 ex. 2504 and we will schedule a complimentary system review.
We’ll keep trying to get in touch with you if we don’t hear back!

Ashley Pagliaro,
Manager, Account Management,
Jonas Construction Software

 
 

VINCENT DELATORRE from Csi construction
Specialty: General contractor
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2016

November 2016

Great product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

Use this all the all the time for work. Great product!

 
 

Joy from Guardian Plumbing and Heating Ltd.
Specialty: Other
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2016

October 2016

Well integrated program for a company with multiple income streams

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

went from using multiple programs to using one integrated program that produces a consolidated financial statement, that then allows for drill down into the different income streams for profitability and accountability.

 
 

Dario from Premform Limited
Specialty: Other specialty contractor
Number of employees: 201-500 employees Employees number: 201-500 employees

September 2016

September 2016

My Project Status Review system

Ease-of-use

Functionality

Product Quality

Ease-of-use
Ease-of-use
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Quality
Support

N/A

I like the standard reports that are readily available and the Project Views that allow me to configure data points keeping me tuned in to my progress reporting. What I like more about JONAS is the option to customize reports with its Report Generator, while it has its own limitations it provided me a tool to create my weekly Project Status Review system. This reporting tool in Excel which I called PSR is a view of project status at a point in time. I always wanted to make it in real time. Now that I have DATAMART which we purchased a couple of months ago, my PSR is now live. While it is too early for me to comment more about it I can only imagine a more timely and meaningful management reporting system in the near future.

 
 

David from Doran Stewart Oilfield Services
Specialty: Other specialty contractor

January 2016

January 2016

Great company with a well integrated software product

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

The main parts of the product work well and there is good integration between the modules.
The Vendor stands behind their product and will work to ensure that the client is satisfied.

Likes Least

Daily reporting from the field is problematic if you do not have dedicated internet access.

Recommendations

The Payroll and G/L are great.
For Job reporting ensure that you will be able to get your data into the system and included in the reports within the timeframe that you want.
The after the fact reporting is great. There can be weaknesses in trying to get accurate daily results if your processes do not mesh with their processing.

 
 

Joy from Guardian Plumbing and Heating Ltd.
Specialty: Plumbing

December 2015

December 2015

Well worth the investment.

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

A progressive company that melds the accounting systems with the ease of use for those whose primary job is in the filed.

Likes Least

old program functions that haven't been fully removed. This may be because there are still some customers using them, unfortunately it become clutter.

Recommendations

evaluate the easy of use by the field staff, often the office staff's needs are meet at the expense of the field staff. Then your left struggling to get field staff to use the technology properly.

 
 

Sandra from Industrial Trade Solutions Inc
Specialty: Other specialty contractor

December 2015

December 2015

General overview: Jonas software is highly professional

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

The software is very user friendly and the support is always ready and available to help if needed.

Likes Least

I have had a couple of experiences where Jonas has malfunctioned. I had struggled to figure out the problem and when I contacted Jonas for support they already knew of the problem. Had Jonas contacted their members it could have alleviated some headaches!

Recommendations

There's no problem to small or big for the Jonas support staff. Call to avoid some frustrations, they always have a fix!

 
 

Cynthia from Colony Construction Corporation (Colony)
Specialty: General contractor

October 2015

October 2015

Jonas Review

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

The ease of use compared to the previous system that we were using. this also includes the reports and views that we get

Our trainer rocked. the VP's that I have dealt with and a few of the help desk staff - they are very patient

Likes Least

there are too many ways to do things (not necessarily a bad thing except when learning it), I am pretty sure the developers have never used the system as some things are a bit weird.

lack of listening skills

Recommendations

make sure that Jonas understands EVERYTHING that you are looking for in a program and get a trainer that has used the product and takes time to listen and understand your company, work flow and how you wish to use the system.

 
 

Jennifer from Dorsett Technologies, Inc.
Specialty: Government - federal

October 2015

October 2015

New to Jonas and I love it!

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

I love the capabilities and the flexibility of Jonas software. I love being able to e-mail earnings statements to employees and create custom reports in Report Gen.

Likes Least

I wish I could add cost items on the fly when I'm entering an invoice.

Recommendations

Take your time and ask lots of questions! Make sure to take advantage of a demo company and enter as many transactions that you can to cover all areas of your business.

 
 

Paula from Dorsett Technologies
Specialty: Other specialty contractor

September 2015

September 2015

Wonderful!!!

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

Their attention to detail during the training and Go Live process has been amazing.

Likes Least

We are going Live this week, but so far I have not found anything I have not liked.

Recommendations

Make sure whatever company you choose fits your business needs and has your best interest in mind at all times.

 
 

Pamela from Viana Roofing & Sheet Metals
Specialty: General contractor

September 2015

September 2015

A Simple, Highly Customizable, Multi Function Software

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

I have used Jonas to process Accounts Receivable,Accounts Payable, Payroll, Inventory, and Job Cost since 2010. The modules are easy to use and financial reports can be customized for better decision making especially in Job Cost.

The Inventory Module helps to track levels to re-order and specific materials used per job.

Overall, I think this is a great software for the Construction Industry because Labour Costs, Materials, and Overheads can be easily retrieved in detail.

Likes Least

In the future, I would like to be able to retrieve scanned vendor & customer documents(WSIB & Certificate of Insurance) through the Vendor & Customer Modules(Contractors & Subs). This will be better for tracking purpose.

Recommendations

I would recommend the Customer Service Experience(Exceptional),Financial Reporting Needs,Purchase Orders, and Job Cost.

 
 

Lara from Viana Roofing & Sheet Metal Limited
Specialty: Roofing & siding

September 2015

September 2015

The best accounting software in Canada

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

At Jonas Enterprise we may resolve almost all accounting issues by program, updating on regular basis and great support.

Likes Least

I'm using Jonas five years and don't have any problems with this product and vendor. Of course, for using this program, you must have knowledge of accounting and GAAP.

Recommendations

The company, which is selling software must have source code.

 
 

Kim from Dorsett Technologies, Inc.
Specialty: Other specialty contractor

September 2015

September 2015

TOPS for Customer Service and Training

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

Jonas support and training has been amazing and such an example of what true customer service is. More companies could learn from Jonas how to properly train and walk alongside a client to offer support, especially through the learning process.

Likes Least

The learning process is probably what I like least about Jonas right now, and that really has nothing to do with Jonas itself, but just the process of having to learn something new. It is always difficult to make a change, and learning the flow of the product is taking time. The abundant help documents have been useful in some situations, but they don't always have a clear answer depending upon what it has to do with. It is the difference in companies and applications that make it hard to provide clear direction sometimes, but when we (Dorsett's) have asked questions, Jonas is always quick to respond and help us work through issues.

Recommendations

If you are looking to purchase Jonas, take a look at the reviews, and see for yourself how many happy customers are out there. Jonas is so comprehensive and powerful in it's processes, that an on-site demonstration will prove to be well worth your time!

 
 

Patricia B. from Dorsett Technologies, Inc.
Specialty: Other specialty contractor

September 2015

September 2015

Jonas Ends Search for Accounting Software

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

So far, Jonas Enterprise exceeds our expectations for accounting software. As we continue to maneuver through the modules and processes, we continue to discover little "extras" that's going to make our jobs easier.

Likes Least

As with any software, users would like the documentation to walk them through step by step. However, because every company's setup/profile is different, this becomes next to impossible. Given that, imagine if Jonas DID provide the most detailed product documentation?!? Their software is one of the best on the market. If Jonas focused on detailed documentation for each module/application, other vendors couldn't compare!

Recommendations

Do your research. As tiring as it may be, schedule demos and follow through by contacting references. See what others are saying about the software you're contemplating. Most impressive with Jonas, since our purchase we have still maintained relationships with the sales/admin team. They're not just chalking up sales, they're building relationships. We are so glad we switched to Jonas!

 
 

Judy from Miller Information Systems
Specialty: Electrical/teledata

August 2015

August 2015

12-year Jonas user

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
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Functionality
Product Quality
Quality
Support
Likes Best

The bookmark feature where you can have multiple screens open simultaneously is so convenient. Jonas is willing to accept input on new ideas and feedback on current features to keep the product moving forward. Our network administrator thought the Jonas user conferences worthwhile and learned a lot at the seminars and networking sessions with other users.

Likes Least

MIS processes an extremely high volume of service calls every month. It has been a learning curve using the new Jonas dispatch/scheduler which is vastly different from the previous dispatch board. Customer service reps have been working with us since the upgrade in March. Plus we are working towards implementing Jonas eMobile in September which should go a long way towards streamling our cumbersome data entry processes.

Recommendations

Choose a product that closely fits your current needs and be prepared to adapt your internal processes as the software inevitably evolves and adds features.

 
 

Marie from Harriman Construction, Inc.
Specialty: General contractor

May 2015

May 2015

Looked for Jonas as a solution. Only found problems.

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
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Quality
Support
Likes Best

After investing in this software and using it for six months in the construction industry, hoping it would provide a solution to integrating a full service project management, doc control and accounting system, our general contracting company had no choice but to return to Sage 100 Software. Jonas was horrible.

Likes Least

Jonas overpromised in their sales, and underdelivered to the point of negligence in both the product and the service. We paid for add on modules that were never installed or followed up on, the training was inadequate, and the support was horrible. Please do yourself a favor, if you are a general contractor looking for a solution as above, and do NOT consider Jonas. It was a very expensive mistake for our company, in terms of the issues that it caused us. I was never so glad to go back to an imperfect program as Sage 100. We cleaned up our files and worked with a consultant, and I am so happy with Sage now after our nightmare experience with Jonas.

Recommendations

Have an extensive list of questions for the sales team, and ask for a trial of the program before you buy it to see it work in real time. The interface looked like we were back in 1985, and the report formats and presentations looked as if they had been printed from a Dot Matrix. Their 'Datamart' Solution was supposed to fix this, but even after we purchased it, no one followed up on it with us, until we finally called and reminded them we had purchased it. We were told we couldn't train on it for a period of time after our intial 'Go Live', and were therefore stuck with awful, unprofessional and outdated reports to send to our clients for multi-million dollar projects. It was clumsy and non-intuitive, and what we were told in the sales process did not come to fruition in application and practice. It is smoke and mirrors. Please do your homework. Look elsewhere for your solutions.

 
 

Robert from Aire Rite
Specialty: Mechanical/HVAC

April 2015

April 2015

JONAS Enterprise a masterpiece in the Making

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
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Likes Best

Jonas is a great multi-faceted ERP. It covers all your accounting needs and takes risk in developing innovative solutions to our needs. There is a modern dispatch scheduler that allows you to manage your technicians, eMobile that allows techs to work paperless and provide immediate results. Among a few.

Likes Least

I have no complaints. I would add though that when deploying new products that more release information should be included with standard procedures.

Recommendations

Come to Jonas with a clear mind. When looking to replace your current provider look at what the package offers that you currently have. Does Jonas have all the deal breakers included. Then evaluate all the advantages of their product. You will likely find that Jonas is the solution for you.

 
 
 
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