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Procore Construction Software
 | 33 Reviews (4.6/5) |
Procore has appeared on Constructech's list of "Hottest Companies" and has been featured in ENR. Since their founding in 2003, Procore has made significant gains in the construction management software market. The software currently supports over 250 companies and boasts a userbase of more than 30,000.
Procore operates under the Software-as-a-Service (SaaS) model, which means that construction firms don't have to maintain the software themselves and can buy in to the software on a subscription basis. Pricing is provided using an unlimited annual usage license which includes implementation, training and support. This SaaS deployment model also allows contractors to manage their project information and documents from any standard web-browser, on devices ranging from computers to smartphones to iPads.
Procore offers a strong project management application that contains deep functionality with key features such as document management, RFI creation and tracking, submittal management, contract management, scheduling and email management, among other modules. This software can be purchased by itself as a best-of-breed application. Firms that need functionality can integrate the system with scheduling files from Microsoft Project, Primavera SureTrak, and other industry standard scheduling tools.
Procore gets customers up to speed with their software by including training and support in the software package. This training is administered over the phone but support is also offered via the web. Access to a user community forum and a comprehensive online knowledge base is also provided as part of the annual license fee.
Fans of mobile software integration will be happy to know that Procore includes smart phone applications for both the Android and the iPhone. The applications are free to Procore users and can be downloaded from their respective app stores.
33 Reviews of Procore
Overall rating
If you are in need of full document control and project management, look no farther than Procore. We have been using it for about one year.
Our clients are very surprised by the ease of use. Almost all of them tell us it is very intuitive (even for the computer challenged!).
Support is second to none. On occasion we ask for capabilities that are not available and in most instances, someone at support is able to code it in.
I am trying to think of something negative and am hard pressed. This program is really that good. Support is very responsive to anything we bring up so issues don't stay issues very long.
We are very satisfied.
Our clients are very surprised by the ease of use. Almost all of them tell us it is very intuitive (even for the computer challenged!).
Support is second to none. On occasion we ask for capabilities that are not available and in most instances, someone at support is able to code it in.
I am trying to think of something negative and am hard pressed. This program is really that good. Support is very responsive to anything we bring up so issues don't stay issues very long.
We are very satisfied.
Overall rating
We were using another software which was not working for our specific needs - we are a construction management company, which requires large amounts of information to be stored, revised, and able to access while in the field by multiple people. At this time, we were told by our current provider to purchase multiple add-ons for the services we needed and these were not supported by them.
After viewing multiple software applications, we saw the system that would alleviate many of our issues in Procore. We were contacted immediately and able to work with a representative to answer initial questions. Not only did we like what we saw, it was the first company that didn't give us one price and then tell us we would need to customize (at cost), purchase multiple add-ons or a la carte functions. It was a simple flat fee and no surprises.
Procore was also cost competitive when we figured in all the add-ons the other company had recommended. Our trainer/rep, Travis, kept in touch with us and responded to questions or concerns in a very timely manner. He helped with multiple training sessions and our initial set up - we were extremely happy about his level of customer service. Procore is open to suggestions from their customers and they make it easy to request functions or options you hope to see in the future. Although they cannot make every request come to life, we feel like they've worked with us on so many different situations and that is something you don't find in many companies. As long as they continue on this path, I don't see why anyone would go anywhere else!
After viewing multiple software applications, we saw the system that would alleviate many of our issues in Procore. We were contacted immediately and able to work with a representative to answer initial questions. Not only did we like what we saw, it was the first company that didn't give us one price and then tell us we would need to customize (at cost), purchase multiple add-ons or a la carte functions. It was a simple flat fee and no surprises.
Procore was also cost competitive when we figured in all the add-ons the other company had recommended. Our trainer/rep, Travis, kept in touch with us and responded to questions or concerns in a very timely manner. He helped with multiple training sessions and our initial set up - we were extremely happy about his level of customer service. Procore is open to suggestions from their customers and they make it easy to request functions or options you hope to see in the future. Although they cannot make every request come to life, we feel like they've worked with us on so many different situations and that is something you don't find in many companies. As long as they continue on this path, I don't see why anyone would go anywhere else!
Overall rating
Procore promised a great deal of functionality but delivered very little. The system is not intuitive or user friendly. They promised that it integrated with Primavera 6. However, once the program was purchased, they admitted that it did not. Emails that were supposed to be tracked never showed up, and inputting of submittal registers cannot be performed in house, and must be uploaded by a procore rep.
There are numerous problems with the program that are supposed to be being fixed. Our clients refused to use it, and our subcontractors experienced a great deal of difficulty with it.
Their technical support was prompt, but they offered little help due to the program's limitations, or told us that they are working on a fix for that later in the year. There are so many frustrations with this program, that our company finally opted out.
There are numerous problems with the program that are supposed to be being fixed. Our clients refused to use it, and our subcontractors experienced a great deal of difficulty with it.
Their technical support was prompt, but they offered little help due to the program's limitations, or told us that they are working on a fix for that later in the year. There are so many frustrations with this program, that our company finally opted out.
Overall rating
We have a growing company that does a lot of self perform work, and is starting to do more CM and GC work. With today's economy, our jobs are starting to spread out so far from the home office, that we were losing the needed communication between the field and office. Procore was exactly what we needed to correct that problem.
Now everyone gets the information they need in real time, rather it's a foreman on the jobsite, a superintendent on the road, or one of the stuff members in the office. Everyone is on the same page. What made Procore stand out even more was the ease of which everyone on the team learned how to use and navigate the system. We also love that it is constantly reminding everyone of things that need to be accomplished, questions answered or anytime someone has made a change to a document. The Procore organization is very helpful, and made the implementation quick and sweet.
Now everyone gets the information they need in real time, rather it's a foreman on the jobsite, a superintendent on the road, or one of the stuff members in the office. Everyone is on the same page. What made Procore stand out even more was the ease of which everyone on the team learned how to use and navigate the system. We also love that it is constantly reminding everyone of things that need to be accomplished, questions answered or anytime someone has made a change to a document. The Procore organization is very helpful, and made the implementation quick and sweet.
Overall rating
The program has increased our company's productivity. It has allowed us to bridge the gap from the field and the office which gives us an opportunity to get a snap shot of every project at any given moment. We enjoyed working with the staff of Procore.
Overall rating
As a releatively new user, our organization, staff and clients have experienced immediate benefits with utilizing Procore for managing our projects. We have found that Procore has given our projects the platform for a truly collaborative project management experience with its cutomizable access and features. Also, our organization uses the system in a variety of roles (Owner, Project Manager, Contractor, Capital Planning) which I assume is slightly different than what most other Procore clients. With our specialized role, we have found that Procore is flexible to our needs has been an excellent tool supported by great customer service and training. As a Project Manager, I have Procore open and active throughout my work day because its acts as my electronic filing system, project management tool and portfolio management tool making it simple for reporting, scheduling and data management. As I joked with my Procore Account Manager... " I think Procore is the happiest place on earth, second to Disneyland."
Overall rating
Procore was the software that straightened everything out for us! The fact that its a cloud based system literally lets you have the software anywhere you go. Being one of the largest residential renovation companies in Michigan it let us double and even triple our work load. Their customer service is always available for any questions which is the best part about Procore.
Overall rating
After having Procore operational for almost a year now, it is hard to imagine trying to work without it. As a real management tool, I consider it invaluable for field access and centralizing everyone's efforts flow in and out of one source. The emails, RFI's, submittals, daily logs and commitment tabs are easy to use, intuitive to the need and update instantly. The scheduling section is very helpful in the sharing of info for our clients and vendors. Our team has adapted to using Procore easily and everyone can see the value of it's use. I am quite satisfied, as the product delivers all it claims to do and then some!
Overall rating
My company is a California based public works contractor specializing in educational facility construction. We have used other systems but the ease of use and simplicity of Procore is far above the rest. My favorite thing is that all information is available to everyone at all times. The software is quick and easy to deploy, and even the older construction personnel took to it in a relatively short time. Why use an archaic database system, when everything is better in the cloud?
Overall rating
We spent a long time looking for the best project management solution, and to our pleasure, we chose Procore. The interface is simple, easy to master, and very intuitive to use. Behind the easy interface is a very powerful project management solution as well. Procore set us up with a representative that has stayed with us from day one, prior to committing, through implementation, and now with our end users support. Kudos to Procore!
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