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Procore Construction Software
|33 Reviews (4.6/5)|
Procore has appeared on Constructech's list of "Hottest Companies" and has been featured in ENR. Since their founding in 2003, Procore has made significant gains in the construction management software market. The software currently supports over 250 companies and boasts a userbase of more than 30,000.
Procore operates under the Software-as-a-Service (SaaS) model, which means that construction firms don't have to maintain the software themselves and can buy in to the software on a subscription basis. Pricing is provided using an unlimited annual usage license which includes implementation, training and support. This SaaS deployment model also allows contractors to manage their project information and documents from any standard web-browser, on devices ranging from computers to smartphones to iPads.
Procore offers a strong project management application that contains deep functionality with key features such as document management, RFI creation and tracking, submittal management, contract management, scheduling and email management, among other modules. This software can be purchased by itself as a best-of-breed application. Firms that need functionality can integrate the system with scheduling files from Microsoft Project, Primavera SureTrak, and other industry standard scheduling tools.
Procore gets customers up to speed with their software by including training and support in the software package. This training is administered over the phone but support is also offered via the web. Access to a user community forum and a comprehensive online knowledge base is also provided as part of the annual license fee.
Fans of mobile software integration will be happy to know that Procore includes smart phone applications for both the Android and the iPhone. The applications are free to Procore users and can be downloaded from their respective app stores.
33 Reviews of Procore
Our clients are very surprised by the ease of use. Almost all of them tell us it is very intuitive (even for the computer challenged!).
Support is second to none. On occasion we ask for capabilities that are not available and in most instances, someone at support is able to code it in.
I am trying to think of something negative and am hard pressed. This program is really that good. Support is very responsive to anything we bring up so issues don't stay issues very long.
We are very satisfied.
After viewing multiple software applications, we saw the system that would alleviate many of our issues in Procore. We were contacted immediately and able to work with a representative to answer initial questions. Not only did we like what we saw, it was the first company that didn't give us one price and then tell us we would need to customize (at cost), purchase multiple add-ons or a la carte functions. It was a simple flat fee and no surprises.
Procore was also cost competitive when we figured in all the add-ons the other company had recommended. Our trainer/rep, Travis, kept in touch with us and responded to questions or concerns in a very timely manner. He helped with multiple training sessions and our initial set up - we were extremely happy about his level of customer service. Procore is open to suggestions from their customers and they make it easy to request functions or options you hope to see in the future. Although they cannot make every request come to life, we feel like they've worked with us on so many different situations and that is something you don't find in many companies. As long as they continue on this path, I don't see why anyone would go anywhere else!
There are numerous problems with the program that are supposed to be being fixed. Our clients refused to use it, and our subcontractors experienced a great deal of difficulty with it.
Their technical support was prompt, but they offered little help due to the program's limitations, or told us that they are working on a fix for that later in the year. There are so many frustrations with this program, that our company finally opted out.
Now everyone gets the information they need in real time, rather it's a foreman on the jobsite, a superintendent on the road, or one of the stuff members in the office. Everyone is on the same page. What made Procore stand out even more was the ease of which everyone on the team learned how to use and navigate the system. We also love that it is constantly reminding everyone of things that need to be accomplished, questions answered or anytime someone has made a change to a document. The Procore organization is very helpful, and made the implementation quick and sweet.
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