Sage 100 Contractor Software (formerly Sage Master Builder)


 

Sage 100 Contractor, formerly known as Sage Master Builder, focuses on small to mid-sized construction companies, whether they are a general contractor, service or specialty contractor, or a homebuilder. The software is easy to use, affordable, and well-integrated.

Companies that have outgrown generic accounting software will find this solution an especially great fit. The suite of applications encompass the entire construction cycle and include accounting, estimating, project scheduling and management, job costing, and service management. New data only needs to be entered in once, reducing mistakes and keeping information current and accurate. 

Its dashboard is uniquely powerful; it presents at-a-glance information that gives instant visibility into things like the status on current job costs or company performance. From the dashboard you can directly drill down to see more details, which includes opening documents like invoices or the latest change order.   

There are hundreds of reports available, many of which can be customized to further fit the unique needs of businesses. Using predefined yet customizable alerts, the system can also send out an email notifying employees of issues like an expiring certificate of insurance or a low bank balance. A centralized view of projects lets the team easily see anything related to a job like estimates, invoices, job cost reports, change orders, RFIs, punch lists, and more. Sage 100 Contractor also has cloud-based capabilities through Sage Construction Anywhere.

Sage’s network of business partners and consultants, and their customer support, all specialize in construction software. Ongoing phone support is exceptional, and over 90% of customers rate their phone support experience an eight or higher on a ten-point scale.

 

Sage 100 Contractor (formerly Sage Master Builder) - Dashboard
 
  • Sage 100 Contractor (formerly Sage Master Builder) - Dashboard
    Dashboard
  • Sage 100 Contractor (formerly Sage Master Builder) - Desktop Highlighting Project Management
    Desktop Highlighting Project Management
  • Sage 100 Contractor (formerly Sage Master Builder) - Dispatch Board
    Dispatch Board
  • Sage 100 Contractor (formerly Sage Master Builder) - Process Map
    Process Map
Supported Operating System(s):
Windows 8

31 Reviews of Sage 100 Contractor (formerly Sage Master Builder)

 

from IPL Industrial Services
Specialty: Construction manager
Size of portfolio: 6 to 10 users Portfolio size: 6 to 10 users

New to Sage

Ease-of-use

Sage was better than QuickBooks once you get used to it.

Functionality

Sage does most everything we need it to do. One problem we've had is in searching for transactions. It would be nice to search for a PO or paycheck by Vendor/Employee name versus a transaction number.

Product Quality

Sage does not crash or bog down like our previous software. Also, we are all able to work at the same time. In our other software, we were not able to have more than one person in the employee record, for example.

Customer Support

I haven't had to contact support directly yet, but the company we purchased the software from provided a 3rd party consultant. She has been able to help us each step of the way.

Likes Best

Sage has better reports than the software we previously used.

Likes Least

You cannot just write a check that links to the vendor without entering a vendor invoice.

Recommendations

Talk to someone who is already using the software.

 

from Southwest Commercial Interiors, LP
Specialty: Other specialty contractor
Size of portfolio: 2 to 5 users Portfolio size: 2 to 5 users

Sage 100 Review - Great Product

Ease-of-use

The screens and functions work very similar to Excel and Microsoft Office. So a new user will be able to pick up navigating through the software very quickly.

Functionality

There are many, many reports that this software provides, but being able to edit them easily would help to provide exactly the custom report I need.

Product Quality

The quality of the software has been great. I've not encountered any error screens and have no issues with gaining access and moving around in the system. You can have lots of different windows open at the same time, too, and it doesn't lock up.

Customer Support

The customer support has been great. Sage customer support has been able to help me through any issues every time I call. Occasionally, there may be a little bit of a wait but not longer than 5 or 10 minutes. The Sage Consultant who helped with our installation was fantastic and very, very responsive!

Likes Best

The software makes accounting for the construction industry very easy. We converted from QuickBooks, and there is a world of difference in what Sage 100 allows you to do vs QuickBooks.

Likes Least

The report writer is not especially easy to use. It could be more user-friendly to those who don't have much of a computer programing background.

Recommendations

This software allows you to maintain accurate job costing with the integrated Payroll, AP, and AR functions. It also allows for a way to track change orders billed to sub and prime contractors.

 

from Anderson Burton Construction Inc
Specialty: General contractor
Size of portfolio: 6 to 10 users Portfolio size: 6 to 10 users

Sage 100 Software

Ease-of-use

SAGE 100 is a bulky, hard-to-use software program out of the box. It is designed for you to have problems, so you have to call support for help (and of course get charged for it). Unless you are a SQL Database programmer, this is not the program for you.

Functionality

This product not only didn't meet our needs, it hindered us. It set us back six months easily. By the time we had spent all the money to set it up, we realized that everything we had been told it would do would either required an upgraded version of the software or additional programming that we were not made aware of upfront.

Product Quality

In the end it did accomplish basic accounting/payroll, but we had to implement various workarounds to even achieve that.

Customer Support

Customer support is all over the place. Sage offers what they call Sage University. Unfortunately, all the really helpful stuff is videos that you have to pay for. Just to get a manual, I had to call a Sage representative directly to email me one. Even then, he said he wasn't really supposed to do that. In addition, any specialized support has to come from your third-party sales representative. Of course, they charge you for every phone call, meeting, or on-screen help session. In my opinion, Sage needs to own their support and include it in the initial purchase agreement. That way, you aren't getting billed for every little thing. It won't solve their inferior product, but it would at least be a start in the right direction.

Likes Best

There's very little that I like best.

Likes Least

To start with, you go through a third-party vendor. Sage doesn't even participate in the sales portion! They sold us add-ons and turnkey solutions that they claimed would solve not only our accounting needs, but also estimating, project management, and document control. Unfortunately these products fail miserably to achieve those goals. The support is a joke. We had multiple conference calls, meetings, etc., all charged to us of course. These solved very little and usually left us with more questions than answers.

Recommendations

First and foremost, know what you need. Don't get caught up in all the bells and whistles they try to sell you on. Secondly, make sure to have a full demo. Once you purchase the software, any training or discoveries are on your dime, not theirs. Before you actually buy the software, ask for a 30-day trial. Any company not willing to offer you that must not feel confident about their product. Purchases like these are a huge deal for companies treat that decisions with delicacy. Don't rush in!

 

from IPL Industrial Services
Specialty: Construction manager
Size of portfolio: 6 to 10 users Portfolio size: 6 to 10 users

Great Software!

Ease-of-use

While the software is easy to use, there are multiple steps for transactions that are easy to forget if you are not careful.

Functionality

One of the problems we had with the previous software we used is that for certain tasks, you had to be in single user mode. We frequently had to ask everyone to close out so that a task could be completed. With Sage, we only have to have exclusive access a handful of times a month and only for a few minutes.

Product Quality

Our previous software would often run slow or crash. Sage 100 has run quite well for us.

Customer Support

The customer support has been great. We were able to get through quickly, and the support staff made sure our question was completely answered.

Likes Best

The software is very user-friendly. The support staff has been tremendously helpful during the transition stage.

Likes Least

Our biggest issue with Sage is the extra steps we have to take to write a check. In order to write a check and link the information to the vendor, we have to create an invoice. It would be nice to be able to simply write a check without those extra steps.

Recommendations

We were able to go to a local company and talk with others using Sage.

 

from D&D Electrical Contractors, Inc.
Specialty: Electrical/teledata
Size of portfolio: 11 to 20 users Portfolio size: 11 to 20 users

Sage 100 Experience

Ease-of-use

It is very easy to learn and follow the tutorial and help options.

Functionality

As explained earlier. I would like to use the remote time entry system of Sage Anywhere, but the system can not handle time entry to Work Orders. It only works with Job Numbers.

Product Quality

We very rarely have any glitches in the operation of the software. It is a very stable system.

Customer Support

They are very pleasant to deal with and usually solve any issues we may have in a timely fashion.

Likes Best

It's easy to use. The job costing portion of the product is great. They have good customer support.

Likes Least

Right now I would like to upgrade to Sage Anywhere, but the Time Entry does not integrate with the service receivable module and the work orders. We use the work orders for the service division of the company.

Recommendations

Check out the job costing section. Try the sample company when evaluating this product.

 

from PCD
Specialty: Other specialty contractor
Size of portfolio: 6 to 10 users Portfolio size: 6 to 10 users

Full charge bookkeeper with 6 years on Sage 100 Contractor

Ease-of-use

It's easy to find your way around within the software and easy to set up.

Functionality

It meets our needs pretty well. It would be nice to be able to extract data into existing Excel worksheets.

Product Quality

I rarely have any problems with the software. If I do, it's usually the result of not installing the latest upgrade or user error.

Customer Support

Sage people are very helpful and very knowledgeable. I loved having them teach hands-on classes at previous Sage Summits. I missed them at this year's summit!

Likes Best

I like the ease of use (I love making my own reports) and support from Sage City, the knowledge base, Sage Summit, Sage University and Sage employees.

Likes Least

I can't modify some reports. It's time consuming to get info out of Sage into existing Excel spreadsheets (a 3rd-party software is required) and setting security for each user (as in what they are or are not allowed to access). It would be nice to have one screen for each section with check-off boxes for access control.

Recommendations

Talk to people who use the software in which you are interested. Keep the future expansion of your company in mind.

 

from Daniel A. Terreri & Sons, Inc.
Specialty: General contractor
Size of portfolio: 2 to 5 users Portfolio size: 2 to 5 users

Sage 100 Review

Ease-of-use

It's very easy to learn. It seems pretty intuitive and easy to navigate for the most part.

Functionality

It could use more canned reporting options. More detailed union reports by week would be helpful for those of us that are union contractors and need that detail when reporting.

Product Quality

It's pretty well-designed, and the functionality is good. I do think the price is high for the quality and functionality of the product.

Customer Support

Support always seems to solve any issues in a timely manner.

Likes Best

It's user-friendly and easy to use.

Likes Least

There are too many updates. The updates are sent before they are properly tested. As a result, they have to send out another update to fix problems with the previous updates.

Recommendations

More reporting options would be nice, instead of having to create custom reports.

 

from J.E. Guzman Construction
Specialty: Construction manager
Size of portfolio: 2 to 5 users Portfolio size: 2 to 5 users

This product has been great!

Ease-of-use

It looks complex at first, but once you start playing with it, it gets better.

Functionality

It has helped me for a year. I hope it continues to help me.

Product Quality

It has great quality. The reports are simple and professional.

Customer Support

I love it; every experience has been helpful. Every person I have spoken with has been so helpful in assisting me in every issue I have run across with Sage.

Likes Best

I like the immediate support given when needed. The vendor is eager to keep me happy as a customer, and I love that. I am still learning everyday on how to use Sage. Sage offers so much, and it takes time to learn everything about the product.

Likes Least

If I don't necessarily like a particular part, I just maybe have not learned how to do it yet.

Recommendations

The best recommendation I can make is to learn as much from the training as possible.

 

from Santa Rita Landscaping, Inc.
Specialty: Landscaping
Size of portfolio: 11 to 20 users Portfolio size: 11 to 20 users

Sage 100 Contractor

Ease-of-use

It's very easy to use.

Functionality

It meets all of our needs and does a great job of Job Costing.

Product Quality

It's great quality with good updates.

Customer Support

We always have a good experience when calling in for help. The techs are knowledgeable and friendly.

Likes Best

It has excellent job costing capabilities; I like the modify forms and the large choices of reports. Sage is excellent help on the phone when needed. The annual conference is awesome!

Likes Least

I can't access job costing reports from 3-5 screen.

Recommendations

Go visit someone that is using the product for a great on-the-scene experience of the software. Go to the annual conference to see the big picture of the vendor.

 

from IPL Industrial Services
Specialty: Construction manager
Size of portfolio: 6 to 10 users Portfolio size: 6 to 10 users

Payroll Administrator

Ease-of-use

After a few days of training we were up and running with Sage. The software is very user-friendly. Being able to easily access the user manual from the software has also helped us to quickly understand how to complete transactions in Sage or address problems.

Functionality

Since moving to Sage, our payroll processing time has been cut in half. We've been able to eliminate manually entering paychecks for direct deposit at the bank. Using the purchase order feature has eliminated the need for a separate spreadsheet and cut down significantly on time entering vendor bills.

Product Quality

Sage seems to be very well-designed. Our former software often froze up or crashed because it was unable to handle the number of employees we have. We have not had similar issues with Sage.

Customer Support

The few times that I've had to call customer support, they have been very pleasant and extremely helpful, making sure they thoroughly answered every question.

Likes Best

The product is very user-friendly. The vendor offered plenty of training materials, customer service, and online classes to help us learn the software.

Likes Least

It would be nice if you could buy a packaged deal instead of having to buy certain modules separately.

Recommendations

I always look for timely responses from customer service and a user-friendly user manual. Sage has both.

 

from Woodstone Earth Construction
Specialty: Earthwork/excavating
Size of portfolio: 2 to 5 users Portfolio size: 2 to 5 users

Two Thumbs up for Sage 100 Contractor

Ease-of-use

The navigation is user-friendly and self-explanatory.

Functionality

The parts that we do utilize meet our needs and have prompted us to educate ourselves on its full potential.

Product Quality

The quality gets better and better with each release.

Customer Support

Customer support has always been helpful and prompt when returning phone calls.

Likes Best

I like how all the modules work together so well. It saves not only money, but time as well.

Likes Least

It is difficult to write reports, such as getting the paychecks and stubs to conform to what works well for us.

Recommendations

Make the report writing interface more user-friendly.

 

from HighCraft Builders, Inc.
Specialty: Residential remodeling
Size of portfolio: 2 to 5 users Portfolio size: 2 to 5 users

Sage 100 Review

Ease-of-use

The setup cannot be done out of the box. Making changes to a Journal Transaction is not easy, especially Credit Card receipts.

Functionality

So far, it meets our needs. We have yet to utilize all of the functionality.

Product Quality

I do run into issues where it just quits There was a major issue with data corruption when trying to get a remote user access to the files. It was very difficult to diagnose and repair.

Customer Support

The Sage Technical Support is awesome and has been so helpful in straightening out issues. The rep we worked with on the data corruption issue was amazing.

Likes Best

The ability to capture detailed information allows us to closely monitor Job Costs.

Likes Least

Reports. The ones I need to modify the most cannot be modified. Learning the Report Writer and Forms Design is time-consuming and never a top priority with a one-person financial staff.

Recommendations

Get it set up right in the first place. Use a knowledgeable consultant. Payroll Setup is the most critical to get right.

 

from Coulson Fine Homes Ltd.
Specialty: Construction manager
Size of portfolio: Single user Portfolio size: Single user

Made our job more efficient

Ease-of-use

It takes a while to learn. There are many reports to sift through to find the ones that are appropriate to my application. I often have to phone the support, but that is becoming less of an issue as I become more familiar with the product.

Functionality

The budgeting and job costing are primarily why we switched to this program.

Product Quality

The software is well-designed and has many great features.

Customer Support

Overall, it is excellent, except there are sometimes long wait times, and sometimes I get a consultant who is not as familiar with the Canadian version.

Likes Best

I made our paper work easier and more organized. We are able to track job costs and purchase orders more efficiently.

Likes Least

The payroll tax updates are not done automatically.

Recommendations

It takes awhile to learn all the different aspects of the software, but if you hang in there and have a good consultant, it gets easier.

 

from WhiteStar Enterprises, LLC
Specialty: Other specialty contractor
Size of portfolio: 2 to 5 users Portfolio size: 2 to 5 users

Sage Software

Ease-of-use

The product is fairly easy to use, as far as the accounting side of things goes. The form writer and the estimating leaves us to run other programs and multiple reports.

Functionality

We purchased Estimating and still do not use it. That makes this software not completely integrated for us as a company. We have to do our estimates in Excel and then re-enter them, which doesn't usually happen due to time constraints.

Product Quality

The quality is great. We have great reports to show our clients with invoices, etc.

Customer Support

Again, we have purchased the training in the past, and all the training has been put into practice except the estimating. As a contractor, this is a huge portion of our work, and when we can't integrate the estimating with the job costing, there is a huge gap of information going unused on a weekly basis.

Likes Best

It is easy to move around in the software. I have been able to train employees to use it, and when I have needed them to negotiate the software to get information to me offsite, they have been able to. The technical support is really good.

Likes Least

The high cost of the support every year. It is expensive to purchase the support every year. We purchased the estimating module when we purchased the software originally and still do not use it at all 12+ years later. The training on this module does not help.

Recommendations

Make sure you will actually be able to use the modules before you make the investment in them.

 

from Hambleton Group Companies
Specialty: Construction manager
Size of portfolio: 6 to 10 users Portfolio size: 6 to 10 users

The way to go for Accounting and Job Costing.

Ease-of-use

It's easy to follow. I have been using this platform since it used to be MB4. It has come a long way.

Functionality

It meets more than we need. It gives us great reporting on accounting and job costing.

Product Quality

I've yet to see any better. Through the years, I have seen its growth and great understanding of the Construction industry.

Customer Support

They are always attentive and know their product. Everyone I have dealt with knows their product well and always solves the problem. They are very efficient.

Likes Best

It's a great product that covers a wide range of needs. It's perfect for job costing. The Sage personnel know their product well and are very efficient.

Likes Least

Payroll does not provide the different quarterly reports required in Puerto Rico.

Recommendations

If you need to simplify procedures and have a more efficient structure within the company, this is the right program. It's easy to learn and has great tech support. It provides everything from simple accounting and job costing to very detailed, complex accounting, and job management.

 

from Eastern Design Tile & Marble Inc.
Specialty: Finishing contractor
Size of portfolio: 2 to 5 users Portfolio size: 2 to 5 users

A failing grade

Ease-of-use

We are using it every day with not much of a problem. It's not user-friendly at all.

Functionality

It could be a lot better then what it is. I think they went halfway with the product.

Product Quality

They send out more junk email than anything else. If they put that effort into their product instead of emails, it would be more productive.

Customer Support

It all depends on who you get on the phone. But they do pick up the phone and try to help.

Likes Best

There's not a lot we like right now. We find the more we want to do with the program, the less it is capable of doing. I'm rather upset that I would need additional software to get simple reports that I need to see.

Likes Least

What I like least is a long list and too much to type. Making changes is a problem in employees. The AR report is a joke!

Recommendations

Don't listen to the sales pitch. Get a trial for 3-6 months to make sure it is what you need, or get a money back guarantee after 6 months.

 

from Thermo-Trol Systems
Specialty: Other specialty contractor
Size of portfolio: 6 to 10 users Portfolio size: 6 to 10 users

I have been using this product for about 10 years.

Ease-of-use

The program is intuitive, for the most part. There are several online courses that will help you get even more out of the product.

Functionality

I am still figuring out everything it can do. We are using more functions everyday.

Product Quality

As far as software goes, we have fewer issues and less down time than with other programs I've used.

Customer Support

Customer support is good, and they are relatively quick to respond.

Likes Best

I like its ease of use.

Likes Least

I would like to see more reports in all areas, especially service and financial reporting.

Recommendations

Look at support capabilities. Make sure you have it set up correctly from the beginning in order to get the most out of the program.

 

from JK Monarch
Specialty: Home builder - production
Size of portfolio: 2 to 5 users Portfolio size: 2 to 5 users

Great business tool!

Ease-of-use

Moving through the modules to access the information you are looking for is intuitive and easily customizable.

Functionality

We haven't found a better piece of software for our needs. We've been using the product for 14 years, and nothing compares.

Product Quality

Every update brings smart, user-friendly changes to the product.

Customer Support

Excellent! It's easy to access in a variety of ways, and they are always helpful.

Likes Best

I like the stability of the product, the updates, and the excellent customer support.

Likes Least

I would like to see more drill downs and better integration between budgets and job costing reports.

Recommendations

Buy it! It is the economical solution to construction accounting software. You will not be disappointed. You can use all the suites or just a few, and either way, you will get your money's worth for sure.

 

from Advanced Systems Homes, Inc.
Specialty: Home builder - custom
Size of portfolio: 2 to 5 users Portfolio size: 2 to 5 users

Easy to use with very knowledgeable and friendly technical support.

Ease-of-use

Help is amazingly easy, and technical support very knowledgeable.

Functionality

On the accounting side, it is very functional, but it lacks on inventory side.

Product Quality

I have run into very few glitches in the system, but I do not like that there are so many upgrades throughout the year.

Customer Support

They are extremely knowledgeable and friendly with very short hold times.

Likes Best

It's very user-friendly, and we receive all our forms and materials in a timely manner.

Likes Least

We do a condensed monthly inventory and a full quarterly inventory, and the program is not very user-friendly for that. I would like for them to concentrate on the inventory side and make it as in depth as the accounting.

Recommendations

Get with your CPA, and write down as many questions as you can regarding concerns and performance before you contact the vendor.

 

from Prairie Engineering, Inc.
Specialty: Construction manager
Size of portfolio: 11 to 20 users Portfolio size: 11 to 20 users

Sage 100 Contractor - The Way to go!

Ease-of-use

It looks similar to Windows, which most people are familiar with.

Functionality

All the areas of construction are covered, from A/P to A/R to PM to HR.

Product Quality

It's pretty much failsafe and has the ability to do backups fairly easily.

Customer Support

They are always willing to help, even if that means hands on help, via remote client.

Likes Best

I like the customer service and support, as well as the versatility to make the product work just for our business. The user-defined fields allow you to use custom fields within the program to suit your needs.

Likes Least

It could use some better reporting features. The custom report builder is fairly archaic, but I know there are new options coming.

Recommendations

Sage 100 Contractor connects all the dots, from A/P to A/R to PM, to HR. All the bases are covered, right out of the box.

 
 
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