UDA ConstructionOnline Software


 

UDA Technologies’ ConstructionOnline offers a web-based, integrated approach to project management, project scheduling, and customer management. Designed for emerging construction businesses in the homebuilding and remodeling industries, the system allows users to remain apprised of all project changes and updates.

The solution includes Gantt chart style schedules, where tasks can quickly be converted into groups. The project management module provides photo management features, includes document control and helps with budgeting and cost management. The customer management program provides customized buyer portals, contract management, and home configuration.

Punch list items are automatically updated and shared complete with documents and photographs through a fully-integrated mobile application, and nothing falls through the cracks with the To Dos interface. 

The client portals feature helps customers view project calendars, approve upgrades, make change orders, and even see files and photos of their project through a secure, password-protected online portal. Each client interface is branded with the buyer’s company logo and color scheme, and the company retains complete control over what each client sees.

ConstructionOnline is available in a web-based format and is accessible on Mac and Android mobile devices. The system works well for small to medium-sized businesses and up to 50 users. ConstructionOnline is best suited for commercial and residential design and build firms, custom homebuilders, real estate developers, and residential remodelers.

 

UDA ConstructionOnline - Cloud-based scheduling
 
  • UDA ConstructionOnline - Cloud-based scheduling
    Cloud-based scheduling
  • UDA ConstructionOnline - Collaborative planroom markups
    Collaborative planroom markups
  • UDA ConstructionOnline - Punch list
    Punch list
  • UDA ConstructionOnline - Client portal
    Client portal
  • UDA ConstructionOnline - Integrated mobile apps
    Integrated mobile apps
  • UDA ConstructionOnline - Multiple device view
    Multiple device view
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8

293 Reviews of UDA ConstructionOnline

 

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Software Advice Reviews (262)
More Reviews (31)

Showing 1-20 of 262

Jacqueline from SAI Fountains
Specialty: Other specialty contractor
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2017

August 2017

Great Customer Service, but there are still some kinks in the software.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ryan is great! I like having one account person for tech stuff!

Pros

Lead Tracking and syncing with calendar. My boss also likes other features but those are the main ones I work with.

Cons

Sometimes it doesn't always work for various reasons like using wrong browser or can't have the same contact for two different leads.

 
 

Elizabeth from Bell Custom Homes LLC
Specialty: Home builder - custom
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

Software is Good; Customer Service is Amazing

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Good software. A little pricey in my opinion. Does have a lot to it that you can use if someone really wanted to use all the functions and features. But the customer service almost makes it worth it all. Caroline Prater really keeps me staying with the software when I have wanted to leave this software in the past. Because of the customer service it makes me stay. :)

Pros

Customer Service is always there to help. Carolina Prater is amazing and always promptly answers my questions or issues I may have.

Cons

The app has a lot to be desired. It is having issues at least once a month I get my job supers coming into office telling me something won't work.

 
 

John from Bonnechere Developments Corporation
Specialty: Home builder - custom
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2017

March 2017

Good Organization

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Good Structure and layout, very quick response for web based software, Easy to use lots of features.

 
 

adam from moksha house construction llc
Specialty: Residential remodeling
Number of employees: 1 employee Employees number: 1 employee

February 2017

February 2017

Another great experience!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I can't tell you how much of a help this experience was for me. I have only small windows of time and you guys are always there for me!
Today was great as always, allowing me to understand another layer of your great system with a lovely, patient and knowledgeable member
of your team. Thanks!

Pros

Keeps my client awake and involved in the project

Cons

Lots of columns in the estimating system that really need little balloons when you move the cursor over to remind you of how they work. Might help a bit.

 
 

Robert from RCC Construction LLC
Specialty: General contractor
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2017

February 2017

Lost and Found

Ease-of-use

Functionality

Product Quality

Customer Support

I have a small construction company in Hawaii, my wife did all of the "heavy lifting" with UDA and was always on top of how things worked. I have been forced into double duty covering all aspects UDA and Quick books our accounting program.
It is such a relief to know that I can pick up the phone and get the answers to my questions or even better have the UDA tech. log on to my computer and help me find my way.
The representative did not hesitate to sign on and get me up and running.

Pros

Online help and constantly updating the program.

Cons

Due to my location (Hawaii) the hours of operation are a bit of a challenge especially when Daylight savings time is in effect.

 
 

Gary from Tri Star Builders
Specialty: General contractor
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2017

February 2017

Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I have been very happy with this product. online tools and apps for I_phone. Set up and entry was a snap.

Pros

Ease of use

Cons

None

 
 

Jessica from Birdland Builders
Specialty: Other specialty contractor
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2017

February 2017

Construction Online is helpful

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Construction online helps Birdland Builders create an organized estimate for our customers it also helps with organizing our contacts and leads. We at Birdland Builders use construction online several times a day! Our over all experience has been pleasant.

Pros

Construction online helps with organizing our customer base

Cons

The calendar was off when sending to my boss our calendar never linked together and would send him the wrong times for appointments we now are currently using Google calendar

 
 

Bill from Moore design builders
Specialty: Design/build firm
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2017

February 2017

Question on new estimating component

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Very helpful and friendly service to my question.

Pros

Ease of use

Advice to Others

Buy it

 
 

holly from Verve Electric Inc.
Specialty: Electrical/teledata
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2017

February 2017

Great customer service

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Every time I call/email with a support issue it is resolved quickly!

Pros

The customer support is great!
The layout of the actual software is very intuitive.

 
 

Dennis from Inner-Tech, Inc
Specialty: General contractor
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2017

February 2017

UDA - CONSTRUCTION ONLINE - 5 STARS ALL AROUND

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

SIMPLE TO NAVIGATE SOFTWARE, EXCELLENT CUSTOMER SERVICE AND CONSTANTLY UP GRADING THE OFFERINGS.

Pros

EVERYTHING

Cons

MYSELF AS THE USER

Advice to Others

IF YOU WANT TO REALLY COMMIT TO ORGANIZING YOUR CONSTRUCTION FIRM AND PROJECTS - CHOOSE CONSTRUCTION ONLINE. IF COMPANIES WANT TO CONTINUE TO MAKE EXCUSES LIKE" I DO NOT HAVE TIME TO LEARN - I HAVE TO RUN A BUSINESS OR WHY WOULD I DO THIS, " WE HAVE ALWAYS DONE IT THIS WAY" - THAT IS THOSE COMPANIES CHOICE TO STAY IN THE 20TH CENTURY. AS WE ARE SEEING A NEW ERA IN POLITICS - WE WILL CONTINUE TO SEE PROGRESSIVE TOOLS LIKE CONSTRUCTION ONLINE DEVELOP TO IMPROVE THE CONSTRUCTION INDUSTRY. THE BALL IS IN YOUR COURT.

 
 

Mark from Mauck Construction & Renovations
Specialty: Residential remodeling
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2017

January 2017

Great companion to Construction Suite

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Love using this product for client, sub, and vendor communication with our staff. It is great to know that all items are up to date for all involved in the project.

Pros

Project logging and ability to upload from mobile devices.

Cons

Would love to be able to estimate straight from it.

Advice to Others

Is a great online software that takes shared files to the next level plus allows you to provide information quickly and uniformly.

 
 

Mahlon from Integrity Custom Builders
Specialty: Construction manager
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2017

January 2017

No more miscommunication issues...

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We started using this software as a company over a year ago. As a remodeling company, it was one of the best investments we've made! Our communication process has become more streamlined and everyone in the company knows where any files, photos, docs are located now. It saves phone calls from the field to the office personnel and makes everyone's day a little more "hassle free." The first year was a learning curve, but now it's become an essential that we couldn't do without. They're also continuing to update the software apps to make them more user-friendly.

Pros

All our info inside a single software

Cons

The cons I had earlier, especially the photo app were recently fixed!

Advice to Others

Give your company time to adapt to the software. Once the team begins to benefit from using it, they won't want to do without.

 
 

Jeff from KH Properties LLC
Specialty: Real estate developer
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2017

January 2017

UDA Construction Online

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

So far, so good. We have only been using it for about a month but the customer service and training was exceptional. We feel it is fairly customizable and fits almost all our needs.

Pros

Customer Service
Training
Custom fit your needs.

Cons

There is a bit of lag on the scheduling portion as it updates.

 
 

Amanda from Gateway
Specialty: Construction manager
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2016

December 2016

New User

Ease-of-use

Functionality

Product Quality

Customer Support

Just getting my feet wet with construction online. I believe that there are things that could be improved.

 
 

Felipe from Artifact llc
Specialty: Design/build firm
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2016

December 2016

Nice Product, but many deficiencies

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

It is not Intuitive, too many steps to accomplish very little.

Pros

If you make it to work, a good source of information.

Cons

Complexity, not very user friendly.

Advice to Others

Be patience.

 
 

Chris from Core Contracting Inc
Specialty: Home builder - custom
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2016

December 2016

Customer Support

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I had a few questions today regarding Construction Online and the customer service agent was very helpful as usual. Pleasure to deal with.

Pros

Keeps our customers up to date on the project and keeps our company organized with Change Orders and Allowance selections.

Cons

None

Advice to Others

Excellent product and will greatly add to your project management process.

 
 

Jose from Phnx Inc.
Specialty: Construction manager
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2016

December 2016

For techies, not the real world

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Much better products out there. This is for people with to much time on their hands.

Pros

It looks good

Cons

Customer Support lacking
The mobile apps are a joke
The how to videos go on forever and leave one asking "I just need the basics"

Advice to Others

Self absorbed techies don't grow your business.

 
 

Zeno from Highland Homes
Specialty: Home builder - custom
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2016

December 2016

Genny Barco

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

She is a great representative of UDA! She is very patient with my basic and sometimes repetitive questions. Any questions I have she answered with confidence and encourages me to contact her with anything further.

 
 

Ray from Integrity Remodeling & Design Group
Specialty: Design/build firm
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2016

December 2016

Best App ever

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

So powerful and so flexible. Still trying to maximize the functionality of the app and haven't reached its capacity yet.

Pros

Flexible and available all the time from everywhere.

Cons

Getting my whole team on board to levreage it.

Advice to Others

Do your home work and you won't find anything that comes close

 
 

Bill from Rockpile Construction
Specialty: General contractor
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2016

December 2016

UDA review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I may not be the sharpest tool in the shed, but I don't find the software to be that easy to use. I am glad that the customer support is good though and that really helps. Also, I don't have a reference with which to compare UDA to another program.

 
 
 
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Showing 1-20 of 31

Alex from AB Urban Development LLC
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2017

September 2017

Positive so far

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

some of the bells and whistles

Cons

Wish there were templates of different types of projects from low end to luxury, short schedules to very detailed to inexpensive rehabs to large new builds. Would be helpful and would save significant time.

Source: Capterra
 

Jonathan from Crosstown Metal Industries Ltd.
Number of employees: 51-200 employees Employees number: 51-200 employees

August 2017

August 2017

UDA Construction online is a nice online tool that has a very easy to use interface.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Not being able to edit document templates makes this Online software a nice tool but not one in which you can customize to make your companies own.

Pros

When you login to UDA Construstion Online it has a very easy to use interface that you can scroll through and easily organize your projects.

Cons

Unfortunately when the beta version for editing your documents was released you are unable to save a template and are forced to edit each document every single time you make one.

Source: Capterra
 

Robert from Allstates Building Systems
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

Significant ease of use and straight forward organization of Construction Online.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

UDA is a one stop shop for all my project management needs. I use UDA and Microsoft Outlook as my main two software tools on a daily basis.

Pros

Constantly updating and evolving with more features. Easy to acclimate new users to features specifically used for their job duties. It is not an all or nothing software. We can limit users to features that will increase their productivity and not inundate nor confuse them with features that are not beneficial to their work flow.

Cons

Sometimes big time on web server don't know if it is due to # of users or or amount of information contained in our company files. Wish the web server could process the information faster when imputing data.

Source: Capterra
 

Dennis from Inner-Tech, Inc
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

Constantly improving. Best tool we are using in our commercial GC business.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The ease of collaboration in the fast paced commercial world I work in sums it up best

Pros

Red Line Plan Room, RFI's, Submittals. Pretty much all of the commercial tools are invaluable to me.
I stand by ease of navigation as well.

Cons

The mobile apps seem a little inconsistent. Wish they were all the same format which would help me teach our field users

Source: Capterra
 

Eric from Premier Outdoor Installations
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2017

August 2017

Very informative and helpful customer success team.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

organization

Pros

variety of features, and very user friendly. Easy to navigate around and easy to upload files and photos.

Cons

can be slow at times, but that could also be my internet connection. A save button on the scheduling feature would be handy.

Source: Capterra
 

Kevin from Winchester Homes
Number of employees: 51-200 employees Employees number: 51-200 employees

July 2017

July 2017

Been a user for over ten years now with all the new features I don't need to look anywhere else.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

More productive and organized allows me time in the field to deal with issues instead of in my office making phone calls.

Pros

The online scheduling and Game plan features allows me to do more with less people. We are also using the client portal to keep our clients informed.

Cons

I realize this is a new feature and still in Beta but would like to see increased load speeds on Red line plan room.

Source: Capterra
 

Amanda from Synthesis

July 2017

July 2017

Very helpful

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support
Pros

Organization techniques allow me to track tasks and manage subs locations to effectively move through projects in a timely manner.

Cons

Have only used 2 months, not sure yet what I like least about the software. I still have a lot to learn and have appreciated the webinars and customer support assistance.

Source: Capterra
 

Ian from Lloyd Construction Inc
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2017

July 2017

Still getting acquainted

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The best part about the software is the ability to access some of the Construction Suite files from a mobile platform. I also think the team/client link functions will be useful as we continue to use it.

Cons

I have had some difficulty with the COL app kicking me off due to invalid credentials. I also think it is difficult to have to log into the app every time you open it.

Source: Capterra
 

Chris from K&P Construction
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2017

July 2017

Need C.O.D.A.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Integration with other programs is a great asset. Also, other tools such as the scheduling, RFIs, and Redline are a great tool as well.

Cons

Need C.O.D.A. to be introduced to hopefully fulfill the final missing pieces of integration for accounting and contracts.

Source: Capterra
 

Chad from K&P Construction Services
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2017

July 2017

Great software and easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

A better form of communication not just between the office but also between the teams and clients, and a source where all of our project data can be stored securely and easily accessed from anywhere.

Pros

The fact that the software is so user-friendly and that it is easy to find answers with all of the assistance and aid within the software

Cons

A big factor in purchasing the software is the new Desktop Assistant and I hope that the update is released soon.

Source: Capterra
 

Lorie from C.B.E. Construction
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2017

July 2017

Great

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The ability to help with estimating. It cuts time and helps us be more accurate with our pricing.

Cons

Getting to know and understand the full potential of the program. Need more training on how to use the product

Source: Capterra
 

Aaron from American Structural Corporate
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2017

July 2017

The software helps us Manage and Bill for our projects.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

helps with Management of projects and Billing for projects.

Pros

Helps with Management of the projects and with Billing as the Application for payment is commonly used in the industry and by many of our clients. The customer Service is easily the best part of their service. Their Customer Service is the true value.

Cons

They are improving all the time, but Integration with Google & MS products, and integration with Quickbooks. Could use improvement. Biggest Con is a con with all the software in this category of the industry. Limited Integration with AutoCad for the Estimating process.

Source: Capterra
 

Reggie from velvet pines
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

very fast and professional

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

What i like most about the software in the online support. I also like the app of devices so they can be used in the field. It make is so much better. Please continue to work on getting the communication between the app and the desk tops

Cons

Please continue to work on getting the communication between the app and the desk tops to work better together

Source: Capterra
 

pat from Pine Belt Energy Services, LLC
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2017

June 2017

it has been very positive

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

a single program to store all documents concerning the year on all projects

Pros

I love the availability of the tech support! The documents are very professional and lend a consistent look to our presentation from proposal to final invoice

Cons

The fact that there is no manual for desktop references and therefore one has to contact tech support for every event

Source: Capterra
 

Timothy from Reef Builders. LLC
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2017

May 2017

Cydney was great walking through the questions that I needed answered.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Everything you need to manage a job is in place with this software

Pros

I like the fact that we can set up with our employees and give them certain restrictions as they don't need to have access to everything.

Cons

Hard to get around sometimes in the app. You need to learn the software and have everything setup from the very beginning to make it easier to get through the files and team and client link.

Source: Capterra
 

Michael from Dick Construction Inc.
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2017

May 2017

Amazing to have all team members collaborating on one system

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The pros to owning this software is having the file management system and file sharing along with controlling what each person is able to see or operate

Cons

We haven't really had any major problems there is a small learning curve only do to there are several ways to do each task people have different preferences

Source: Capterra
 

Maria from Riemco Building Company
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2017

May 2017

Overall Online has been easier to use.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The benefits of having all of our jobs/projects in one location is great, to be able to track and run reports as needed is helpful.

Pros

Online seems more user friendly, more adaptable to our needs. Online also feels easier to navigate.

Cons

The function of needing to add specific content into Suite and Online separately so that they sync is cumbersome. Would be nice to have all features in one software, preferably Online. Will that be happening anytime soon?

Source: Capterra
 

Sebastian from Veritas Contracting Group
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2017

May 2017

The absolute best construction management program paired with phenomenal customer service.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Ease of use, robustness, and customer service.

Pros

The robustness of ConstructionOnline does not leave me wanting. The program is simple enough for even the most tecnological challenged consumer can master within an hour...extremely intuitive. The customer service is unparalleled, UNPARALLELED.

Source: Capterra
 

Mary Jo from Executive Construction Homes, LLC
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2017

May 2017

Great software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We were able to move from a very large Excel spreadsheet to a total-tracking system just by keying our data into the software - very cool

Pros

I love the detail and range allowed for each job that you put into the system. Construction jobs can be very complicated and you have allowed for that in the tracking.

Cons

I had a few glitches getting started, but Customer Service has been fantastic. There were a couple of issues that I ran into that were not addressed in the Help section (duplicate User IDs for example).

Source: Capterra
 

Johanna from Greenleaf Design Build
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2017

May 2017

Katy taught me how to update contacts to allow for punchlist viewing by our team members.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

So many! Help with organizing - help with scheduling - help with wrangling everything!!! Gotta get back to work.

Pros

I enjoy the cross platform functionality. It's so great to be able to access our files from any location, either online or from our servers in the office. This makes a big difference as our team (and project list) continues to grow - we can allow viewing of select items/lists and we don't need to force anyone to use Mac or Windows to work within UDA. Far surpassing any software features, though, the fact that your IT staff is so prompt to respond and so helpful launches this software into one of my favorites I've ever worked with. All software has issues - it's how you respond and deal with those issues that differentiate you from the rest and I thank you for it. Now if you can just have some IT available until 5pm West Coast time (where I am) my dreams would really come true. Thank you to Katy and all the other fabulously helpful people I've interacted with!

Cons

A trifling issue, but since you asked - when I add documents from our computer to the Project Files for a job, it's pretty wonky and time consuming. If I drag an item to the file list, instead of showing it was added - the file list scrolls back to the top so I have to scroll back down to see if it was even added - which it usually wasn't. This happens each time. This means I've taken to adding each document twice to ensure it imports so I don't need to scroll down to check if it's there or not. It would be MUCH nicer if the file list stayed put while I added files so I could see where - and that they were added to the list. Sometimes UDA lets me add mutliple documents and adds a 1 or 2 after each multiple - and sometimes it warns me that it already has that doc in the file. If this warning could pop up every time, I wouldn't need to then re-scroll down to the files I just added and delete duplicates. Also - just like when I add files, when I delete a duplicate the file list automatically scrolls back up to the top so I have to manually go back down to where I was to delete the next duplicate.

Source: Capterra
 
 
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