For over 37 years, Viewpoint Construction Software has been focused on the technology needs and requirements of construction organizations. Committed to bringing information technology-based efficiencies to construction projects and their stakeholders, Viewpoint engages a highly collaborative process with customers to ensure every product and service addresses key industry issues.
Viewpoint has created a community of important information, products, services, and content with the goal of addressing the specific needs of every type of contractor, project stakeholder, business role and decision maker. Some solutions include Enterprise Resource Planning (ERP), Enterprise Content Management (ECM), Project Collaboration, Field Management, and Reporting. Viewpoint’s main offering combines bid management, scheduling, project management, and accounting in a single suite. It’s an enterprise system built on the Microsoft .NET framework and SQL Server database.
The project management and accounting modules in Viewpoint can be purchased as stand-alone systems, and are both feature rich modules that offer several construction-specific capabilities. For example, the project management module includes drawing management, equipment and resource management, LEED tracking, and punch lists. The accounting module includes job costing, time and material billing, AIA billing, and prevailing wage reports.
Viewpoint has specific solutions for every role in the project ecosystem as part of its integrated product platform. It's a great fit for any type of contractor, business role, or project role, including General Contractors, Subcontractors, CEOs, Suppliers, Architects, Project Managers, or Engineers.
The system has received the Gold Award for Accounting Software and Silver Award for Project Management Software from Roads and Bridges 2013 Contractor’s Choice Awards, and Jay Haladay, the CEO of Viewpoint, was named 2013 Technology Executive of Year by The Technology Association of Oregon.
Curt from Milestone Contractors, L.P.
Specialty: Heavy/highway contractor
Portfolio size: 21 to 50 users
It seems very hard for Viewpoint to develop something outside of their seemingly rigid format. Mobile Manager could be so much more user-friendly. They don't realize their current audience is made up of high school C students who love to build things with weak computer skills. Evolution of technology will eventually cure this, but they need to get out in the real world and understand the users.
It does fairly well. Scanning is a good example, though. We could change our processes to use it more completely. There aren't always enough proficiencies gained to justify the cost.
It's the best quality product on the market.
Overall, they are very good. Tough to criticize about Financial Manager/Planner, but our VP Finance knew more about the software.
Solid platform, good support, great people.
Desire for growth leads them to new developments when fixing the core is neglected at times. I think they should have put a Safety Module in front of many of their other developments.
For construction of all sizes, it will scale to your needs.
Tom from F.A. Wilhelm Construction Co.
Specialty: General contractor
Portfolio size: 51 to 100 users
The accounting side is easy to use, with the exception of Job Billing. The PM module is difficult.
The accounting meets our needs well, but we struggle with the PM module.
The quality of the accounting module is excellent. The PM module is ok.
There seem to be too many newcomers on their staff who do not know us and where we come from.
I like the ability to add user-defined fields.
They have grown so fast that they no longer are able to give the one-on-one help they used to do. With all the changes in their product, we are usually lost on how best we should be using the product.
Have someone on your staff who knows how to write reports.
Scott from AES Electrical, Inc.
Portfolio size: 21 to 50 users
Some data entry screens are more complicated than we need.
We have a few customizations to meet certain needs, such as tracking PTO our way. Plus, we need several custom reports.
It's always straightforward and solid. It's a well-thought-out, flexible solution.
The best is that you rarely get someone who tries to fix something that is beyond them. They know what they don't know; then they get help.
It's well-organized and utilizes SQL usage. It's easy to use with flexible front end screens. The vendor is committed to moving the product forward.
There's no method to deliver information outside of the office. You need web interfaces for everything, plus some more.
Make sure the backend database is solid and correctly implemented. Make sure the vendor is committed to moving forward and improving their product.
Jim from Metromont Corp
Specialty: Other specialty contractor
Portfolio size: 21 to 50 users
There's a lot of flexibility in the way info can be customized for each individual user.
It's sometimes lacking in the CRM side of things that our business does.
They do an excellent job in producing new releases with minor bugs and then are quick to address and fix the issues.
They're getting better. I like the way that they can bring together different cross-product team members to work on issues.
They are honestly concerned with supporting and meeting the needs/wants of the user community. They have a good mix of younger and older experienced talent on their team and are willing to buy vs. build a better solution for their user community.
There's a lack of inquiry screens on key master data. It's difficult at times to export a single row of data to Excel and not spend a lot of time cleaning up in Excel.
Involve the users doing the work and not just management in evaluating the software.
Sean from RP Services
Portfolio size: 6 to 10 users
We didn't like how it was laid out; it was complicated.
This product was nowhere near adequate for our application without large amounts of costly custom programming.
Very poor. It is very inefficient, and it fell far short of our expectations.
Exceptionally poor. They were slow to respond, and at one point we overheard one of their employees insulting us when they thought we were not listening.
There is not much to like about this software.
Their support is slow to respond. They told us their product could meet our requirements but failed to mention that many of those things would require costly customization until after we signed up. It was so bad that we ended up abandoning the software after spending a pile of money.
Use something else. We ended up abandoning the software after purchasing it and attempting to implement it.