360Alumni
About 360Alumni
360Alumni Pricing
Our pricing is transparent and always published at https://www.360alumni.com/pricing.
Free trial:
Available
Free version:
Not Available
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Most Helpful Reviews for 360Alumni
1 - 5 of 24 Reviews
Corey
Verified reviewer
Philanthropy, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2019
WorkForce Multiplier !
I've enjoyed my time using the platform to help connect teachers around the state and the nation.
PROS360 has turned from a provider to a thought partner as we have grown and expanded out alumni offerings and supports.
CONSAs of right now, I would like to see an improvement in the accessibility of automated tools with the email marketing system. As of right now, it's a bit heavy handed but it's not a deal breaker in the least bit.
Vendor Response
Hi Corey, thanks for the review! We've loved partnering with Golden Apple for the past four years. I'll check with Meg to make sure you and your team are well trained on the many automated tools in 360Alumni's integrated Emma email system, especially the ability to synchronize dynamic lists. As always, we'll update our product roadmap with anything else you need to be successful. We'll be in touch! - Christina Balotescu, Founder & CEO
Replied April 2019
Frank
Broadcast Media, 1 employee
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2023
The best customer service
What stands out is 360Alumni's customer support team.
CONSMany of our older constituents found the platform difficult to navigate. From an admin perspective, I wished the platform was more of a self-contained, all-inclusive website instead of an add-on directory. In our case, I had to incorporate 3rd party services which made it more work.
Reason for choosing 360Alumni
Customer service
Reasons for switching to 360Alumni
Security issues
Vendor Response
Thanks for your praise, Frank! We've taken your feedback and enhanced the user experience significantly for alumni of all ages and abilities in our next major release. This includes ADA accessibility compliance. For those reading this review, 360Alumni is not a content/website management system (like WordPress or Wix), so it does not act as a standalone website. 360Alumni is typically linked to from an existing marketing site.
Replied January 2024
Jonathan
Higher Education, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed April 2019
360Alumni is helpful, but better options are available for same price.
360Alumni is useful for alumni departments, but there are other software services that offer additional functionality for the same cost.
PROSThe ease of use in getting an alumni network started. People can easily create a profile, post jobs, post community events, RSVP for events, etc.
CONSAdditional functionality is not as robust as other software at this price point. Ultimately, we left because we would pay the same amount with another software that had the additional functionality.
Lisa
Verified reviewer
Higher Education, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2018
Innovative and Always Improving Alumni Social Platform
360Alumni has allowed me to connect with alumni and establish our first alumni relations platform at our community college.
PROSI mostly enjoy the clean and modern feel of the platform. The staff is always looking for ways to make improvements and stay current with changes in the industry.
CONSThere are some manual tasks when it comes to managing your records. But, that comes with any alumni platform you use. It is just th nature of the industry.
Oumaima
Environmental Services, 51-200 employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed July 2023
Strengthening Connections and Empowering Communities
I appreciate the platform's networking capabilities and the ability to connect and engage with fellow community members. The directory and search functionality make it easier to find and connect with individuals based on shared interests or affiliations, fostering meaningful connections within the community.
PROSUsers often highlight the robust networking features of 360Alumni. The platform offers a comprehensive directory of community members, making it easy to connect and engage with fellow alumni or community members. The powerful search functionality allows users to find and connect with individuals based on various criteria such as graduation year, location, or profession.
CONSI have mentioned that the pricing structure of 360Alumni can be a bit complex or costly, particularly for smaller organizations or communities with limited budgets.
