287,450 companies have chosen the right software using our
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Luke Wallace, Market Research Associate
Last updated: April 20, 2015

220 more products to consider

Review the products below, view free demos and get detailed pricing information:

 
Infor CRM (formerly Saleslogix) Infor CRM provides a complete view of contacts and interactions across user organizations. Buyers can use this CRM to increase efficiency as they identify prospects, deliver care, acquire customers and manage relations.
       0 Reviews
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52

Recommendations
in the last 30 days
SalesNOW SalesNOW is a mobile-friendly CRM solution designed for workforces on-the-go. The system has apps tailored specifically for Android, Apple and Blackberry phones and provides users access from any connected mobile device.
       0 Reviews
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51

Recommendations
in the last 30 days
Pipeliner CRM Pipeliner CRM is a web-based customer relationship management solution that is compatible on Mac and Windows. It is also available offline. The system offers standalone sales automation capabilities.
        1 Review
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51

Recommendations
in the last 30 days
Zendesk Used by over 20,000 global companies, Zendesk has made a name for itself as a sophisticated, yet simple web-based help desk solution.
        31 Reviews
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49

Recommendations
in the last 30 days
Freshdesk Freshdesk simplifies customer support by centralizing all customer interactions into a single, affordable, web-based solution. Phone calls, emails, web chats and even social media outreach is fully supported in this solution.
        36 Reviews
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 Demo

40

Recommendations
in the last 30 days
 

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TeamSupport TeamSupport puts a teamwork emphasis on client support, providing the tools your customer service team needs to effectively resolve issues and provide maximum assistance to clients.
        139 Reviews
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35

Recommendations
in the last 30 days
Hatchbuck Hatchbuck is an all-in-one sales and marketing software for small to midsize companies; it combines email marketing, CRM and marketing automation. Sales and marketing teams can effortlessly manage contacts and email campaigns.
        14 Reviews
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33

Recommendations
in the last 30 days
Salesforce.com Service Cloud The Salesforce cloud is the leader in on-demand customer relationship management. The system offers a broad suite of CRM applications for small, mid-market, and enterprise organizations, with a focus on sales and support. Sometim...
        35 Reviews
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27

Recommendations
in the last 30 days
Microsoft Dynamics CRM Microsoft Dynamics CRM empowers your customer-facing teams with the right information and contacts when they need it most. This web-based solution helps users manage schedules, tasks, customer loyalty, nurture campaigns and more.
         10 Reviews
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25

Recommendations
in the last 30 days
SalesOutlook CRM SalesOutlook CRM was designed to build upon the practicality and familiarity of the Microsoft Outlook platform. The system integrates easily with Constant Contact, providing an efficient way to create an ideal email campaign.
       0 Reviews
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25

Recommendations
in the last 30 days
 

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Virtual Contact Center by 8x8 In addition to providing traditional, powerful call center functionality, 8x8 Complete Contact Center gives companies tools to communicate with their customers through additional popular mediums—email, chat and voicemail.
        10 Reviews
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24

Recommendations
in the last 30 days
Five9 Virtual Call Center Five9 is a hosted call center system that can be used across call centers of all sizes. It's a great fit for companies in the retail, telecommunications, banking and healthcare industries.
         29 Reviews
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22

Recommendations
in the last 30 days
Propertybase Propertybase is a Real Estate-specific Customer Relationship Management solution. Web-based, it is powered by Salesforce, and integrates with hundreds of existing services and apps.
        5 Reviews
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20

Recommendations
in the last 30 days
CallProof With CallProof, sales teams no longer have to manually enter client data. Integration with GooglePlaces provides an automated way to log new clients, and each call with a client is recorded as an interaction immediately.
        7 Reviews
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19

Recommendations
in the last 30 days
BNTouch Mortgage CRM BNTouch Mortgage CRM was established to meet the specific requirements of mortgage brokers, bankers, and loan officers seeking a Customer Relationship Management system with advanced marketing and lead nurturing capabilities.
        3 Reviews
 Price
 Demo

19

Recommendations
in the last 30 days
 

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VanillaSoft Pro VanillaSoft is a sales and marketing automation tool that also includes features for telemarketing. This makes it an ideal fit for those who specialize in inside sales. It can be accessed from anywhere because it's web-based.
       0 Reviews
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19

Recommendations
in the last 30 days
Microsoft Dynamics CRM This customer relationship management solution best services mid-market and enterprise organizations. It offers industry-specific solutions that meet the needs of various industries, including government, financial services, manuf...
       0 Reviews
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17

Recommendations
in the last 30 days
PlanPlus Online PlanPlus Online is a complete online solution for customer relationship management and business collaboration. It includes modules for SFA, customer support and email marketing, all designed to enhance overall productivity.
        35 Reviews
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16

Recommendations
in the last 30 days
Samanage Samanage is a powerful, web-based Help Desk solution that offers mid-sized and larger companies a scalable, customizable solution to more effectively manage their help desk, as well as all critical IT assets.
        35 Reviews
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16

Recommendations
in the last 30 days
Freshservice Freshservice is a powerful IT Service Management solution from Freshdesk. This cloud-based system frees IT departments from clunky, server-based solutions, offering on-the-go mobility, powerful features, and flexible pricing.
        3 Reviews
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 Demo

16

Recommendations
in the last 30 days
 

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Ivinex CRM Founded in 2006, Ivinex Software is a flexible, customizable CRM for mid-sized business in a expansive range of industries. This system can be hosted on-site or in the cloud, allowing users to access it on any device in real time.
       0 Reviews
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12

Recommendations
in the last 30 days
ChangeGear by SunView ChangeGear is an IT help desk program that is available across both web-based and on-premise deployment models. The system interfaces with multiple third-party services and helps automate IT processes and internal workflows.
       0 Reviews
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11

Recommendations
in the last 30 days
Pardot B2B sales are a breeze with Pardot’s solution. Lead scoring and email marketing tools help you generate, nurture and manage your prospective clients until they’re ready for your sales team to close the deal.
        85 Reviews
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10

Recommendations
in the last 30 days
inContact Hosted Call Center With the highest reliability ratings in the call center software market, inContact helps its customers optimally process over one billion calls per year.
        6 Reviews
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10

Recommendations
in the last 30 days
SugarCRM A recognized name in the industry, SugarCRM helps thousands of companies in planning, tracking, and executing all their customer relationship management efforts. Built on an open source platform, Sugar is flexible to your needs.
         32 Reviews
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10

Recommendations
in the last 30 days
 

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SalesExec SalesExec by ClickPoint Software is a powerful, easy-to-use lead management solution built for sales professionals. Sales teams will love the SalesExec's flexibility; it can be fully customized to match your sales workflow.
        5 Reviews
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9

Recommendations
in the last 30 days
CallidusCloud Marketing Automation CallidusCloud was recently awarded a Bronze award by the American Business Awards for Best New Product or Service of the Year - B2B - Software. Their Marketing Automation product is web-based and incorporates Sales Automation.
        6 Reviews
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9

Recommendations
in the last 30 days
Marketo Founded in 2006, Marketo was developed for the B2B marketer and is the most rapidly-growing solution on the market.
        37 Reviews
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8

Recommendations
in the last 30 days
3CLogic Cloud Contact Center 3CLogic offers a versatile, highly scalable cloud-based contact center. 3CLogic's Cloud Contact Center harnesses their unique V-TAG technology to deliver cutting-edge, affordable technology for both inbound and outbound centers.
        22 Reviews
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7

Recommendations
in the last 30 days
Prophet CRM Prophet CRM is a Customer Relationship Management tool developed to work inside Outlook. The software helps companies keep their sales team organized.
        29 Reviews
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 Demo

7

Recommendations
in the last 30 days
 

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Nextiva VoIP Nextiva's Business VoIP is a solution tailored for small businesses. Nextiva's full-featured packages offer a variety of telephony features that are easily managed through a user-friendly online dashboard.
        19 Reviews
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7

Recommendations
in the last 30 days
Act-On Act-On is a complete CRM solution that incorporates marketing integration with online social media monitoring and analytics, as well as comprehensive webinar and event planning to boost online participation and customer loyalty.
        63 Reviews
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7

Recommendations
in the last 30 days
Canary AMS Canary AMS from Tech Canary is more than an Account Management System for insurance agents, it's built on the Salesforce platform and also offers a full CRM. It gives agents more control over their daily workflow.
       0 Reviews
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7

Recommendations
in the last 30 days
OnContact CRM Offering a choice web-based or on-premise deployment, OnContact CRM 7 is a great fit for price-conscious companies in several industries, including Banking, Software, Healthcare, Insurance, and Field Service. It is Mac compatible.
       0 Reviews
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7

Recommendations
in the last 30 days
Oracle Marketing Cloud A thought leader and industry expert in marketing automation software, Oracle Eloqua helps moves leads through the pipeline, from demand generation to deal close.
        12 Reviews
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 Demo

6

Recommendations
in the last 30 days
 

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JobNimbus JobNimbus is a user-friendly Project Management and CRM solution for contractors and other small businesses. This highly affordable solution is fully accessible from both tablets and other mobile devices.
        8 Reviews
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6

Recommendations
in the last 30 days
FollowUp Power Designed for Construction companies in 2012, this web-based CRM features robust Sales Automation for companies of all sizes.
       3 Reviews
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6

Recommendations
in the last 30 days
Healthcare Relationship Cloud Healthcare Relationship Cloud by hc1 is a healthcare-specific CRM solution designed to increase communication between doctors and patients. It offers sales automation, channel management, and more within its suite.
       0 Reviews
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6

Recommendations
in the last 30 days
Silverpop Providing advanced marketing automation and email marketing capabilities, Silverpop is an industry leader with more than a decade in the industry. Silverpop Engage offers a sophisticated, powerful, intuitive toolset.
        26 Reviews
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5

Recommendations
in the last 30 days
Contractor's Cloud Contractor's Cloud was designed to support general contractors looking to improve their sales cycle through a variety of features, including lead management, customer information tracking, estimating, order scheduling, and more.
        4 Reviews
 Price
 Demo

5

Recommendations
in the last 30 days
 

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REfindly CRM REfindly is a web-based CRM solution suitable for real estate agencies with six or more employees. Sales and marketing automation can be accessed from any device with an Internet connection, and it integrates with email providers.
       0 Reviews
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5

Recommendations
in the last 30 days
Spark by Marketo Spark by Marketo is designed for the small business marketer. This powerful marketing automation system is easy to use and provides marketers the tools they need to effectively manage inbound and outbound marketing campaigns.
        5 Reviews
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4

Recommendations
in the last 30 days
Pulse Mortgage CRM Pulse by focusIT is the complete customer relationship management solution for professionals in the mortgage industry. Automate daily tasks to save time and maximize lines of communication with customers.
       0 Reviews
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4

Recommendations
in the last 30 days
Vocalcom Cloud Contact Center Vocalcom Contact Center Software dramatically increases contact center performance through efficiency gains. Transform contact centers into profit centers with unmatched agility, simplicity of use, and manageability.
       0 Reviews
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4

Recommendations
in the last 30 days
Cosm Designed to streamline and optimize the marketing efforts of growing nonprofits, Cosm by Salsa Labs is a friendly and flexible web-based system that offers capabilities for managing multi-channel campaigns, events, and reporting.
        3 Reviews
 Price
 Demo

4

Recommendations
in the last 30 days
 

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PhaseWare Tracker Companies committed to providing top-notch customer service find PhaseWare Tracker invaluable for managing their support lifecycle. Intuitive customer support applications help you boost your client retention rates.
        8 Reviews
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3

Recommendations
in the last 30 days
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3

Recommendations
in the last 30 days
Mothernode CRM For any SMB looking to organize and streamline their sales process or for those facing enterprise sales management challenges, Mothernode CRM offers a cost-effective, powerful SaaS CRM and SFA solution.
        4 Reviews
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 Demo

3

Recommendations
in the last 30 days
CorvisaOne CorvisaOne by CorvisaCloud delivers an advanced call center solution for large companies, making it easy to manage multiple sales teams, campaigns, and offices simultaneously. Requires no additional hardware.
       0 Reviews
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3

Recommendations
in the last 30 days
BlueCamroo BlueCamroo is a web-based solution that allows companies to manage the full scope of their sales process with additional applications like project management, team collaboration, social CRM and customer support.
       0 Reviews
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3

Recommendations
in the last 30 days
 

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Microsoft Dynamics CRM A global solution available in more than forty languages, Microsoft Dynamics CRM should be on the shortlist of the mid-market and enterprise organization looking for an industry-specific, end-to-end system.
         39 Reviews
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2

Recommendations
in the last 30 days
Salesfusion Improve marketing efforts with newly-designed Salesfusion. This web-based software has helped many businesses increase the effectiveness of their marketing campaigns and offers a scalable pricing structure.
        19 Reviews
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 Demo

2

Recommendations
in the last 30 days
Physician Relationship Management System Developed specifically for medical groups. hospitals and other healthcare organizations, MarketWare's Physician Relationship Management system manages every facet of physician relations, from referrals to marketing campaigns.
        1 Review
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2

Recommendations
in the last 30 days
xRE by Ascendix Used by 3 of the top 5 commercial real estate firms in the world, AscendixRE is a highly evolved CRM developed specifically for commercial real estate organizations, built on the powerful Microsoft Dynamics CRM platform.
       0 Reviews
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2

Recommendations
in the last 30 days
FrontRange Solutions HEAT HEAT by FrontRange Solutions is a best-of-breed help desk, customer service and call cent system ideal for companies that need more than 10 seats. It's a great fit for software/IT, telecommunications and education organizations.
       0 Reviews
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 Demo

2

Recommendations
in the last 30 days
 

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Bloomfire Bloomfire's full suite of features help companies create and implement effective training practices. With complete mobile capability and an emphasis on being user-friendly, Bloomfire is a sleek and intuitive CRM solution.
       0 Reviews
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2

Recommendations
in the last 30 days
SmartTouch Interactive We think homebuilders and real estate agents looking for a web-based CRM solution should put Smart Touch Interactive on their shortlist. Several applications are available standalone, or within a comprehensive, integrated suite.
       0 Reviews
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2

Recommendations
in the last 30 days
Vantage Integrated Production (VIP) VIP is a unique, mortgage-specific CRM system. It is a great solution for banks, credit unions, or mortgage lenders looking to consolidate their sales efforts and marketing campaigns.
       0 Reviews
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2

Recommendations
in the last 30 days
Workbooks Workbooks is a fully integrated Customer Relationship Management system specializing in Sales and Marketing Automation, as well as Customer Service and Support, ensuring that all customer engagement can be stored in one space.
        14 Reviews
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 Demo

2

Recommendations
in the last 30 days
Lasso CRM Lasso CRM gives homebuilders, sales agencies and real estate developers an on-demand CRM solution developed specifically for the real estate industry. Lasso CRM tracks potential homebuyers from interest list to occupancy.
        2 Reviews
 Price
 Demo

1

Recommendations
in the last 30 days
 

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KANA Express KANA Express is a suite of web-based CRM solutions. Intuitive and user-friendly for both agents and customers, we think it's a great fit for many companies with at least $50M in annual revenue in B2C marketing and service.
        1 Review
 Price
 Demo

1

Recommendations
in the last 30 days
IntelliResponse Virtual Agent IntelliResponse Virtual Agents is a powerful customer service and support solution that empowers larger organizations to create and offer an engaging web self-service experience to prospective and existing customers.
       0 Reviews
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1

Recommendations
in the last 30 days
Infor Epiphany As a recognized industry leader, Infor's Epiphany and Orbis combine CRM and MRM to give companies critical tools for identifying opportunities, monitoring sales cycles and maintaining relationships with current customers.
       0 Reviews
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1

Recommendations
in the last 30 days
ServicePattern ServicePattern is a full-featured cloud-based Call Center solution that is a great fit for enterprise-level companies. The system is unique in that it incorporates a variety of consumer interaction, such as online chat and email.
       1 Review
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 Demo

1

Recommendations
in the last 30 days
Desk.com Desk.com is a robust, full-featured Help Desk platform with an emphasis on improving organization within Customer Support teams. The system boasts advanced language support features, easily supporting over 36 languages.
        23 Reviews
 Price
 Demo

1

Recommendations
in the last 30 days
 

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ServiceNow Express For enterprise companies that need an effective way to manage the communication between their employees and IT teams, ServiceNow provides a meaningful way to improve internal interactions, as well as track usage of IT assets.
        1 Review
 Price
 Demo

1

Recommendations
in the last 30 days
Deltek Vision Deltek Vision is a stand-alone salesforce automation solution specifically designed for architects and engineers. It's a great fit for firms with more than $1M in annual revenue and at least 20 employees.
        3 Reviews
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 Demo

1

Recommendations
in the last 30 days
Inbenta Developed for e-commerce companies, Inbenta offers a knowledge base, support ticket system, web self service and more. This system offers web-based deployment including mobile capabilities.
       0 Reviews
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 Demo

1

Recommendations
in the last 30 days
Spiceworks Developed for IT professionals in the SMB to very large buyers' market, Spiceworks is an entirely free help desk and network management solution.
        11 Reviews
SoftVu Specifically designed for the financial services industry, SoftVu’s marketing automation software is used by global brands including Capital One, Chase and Citizens Bank.
       0 Reviews
 

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Elements CRM Elements CRM by Ntractive is a simple, affordable sales automation solution for Mac users looking to manage leads and track sales-related interactions. Supported fully on the iPhone, iPod Touch, and iPad.
        4 Reviews
Cosential For architecture, engineering and construction (AEC) firms looking for a cloud-based CRM solution built specifically for their needs, Cosential has built a comprehensive information management solution.
        9 Reviews
SalesAchiever With almost 20 years in the industry and thousands of clients around the world, SalesAchiever offers one of the Construction industry's leading CRM solutions. Project-SalesAchiever is both web-based and on-premise.
        1 Review
SmartSupport Safeharbor is an industry leader when it comes to knowledge management solutions. Their newest offering, SmartSupport, is a scalable SaaS solution that brings together a company's knowledge base and community forums.
       0 Reviews
Socious Online Community Socious is an all-in-one online community platform used by top companies to manage their private customer communities, user groups, and events. Socious includes tools for sales, marketing, customer support, and product management.
       0 Reviews
 

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TrackerRMS CRM TrackerRMS CRM has an emphasis on lead, opportunity, and sales management. This robust system features advanced search options, making it easy to organize sales and ultimately boost the bottom line.
        9 Reviews
Mhelpdesk Mhelpdesk has been implemented as a Field Service and Help Desk tool by over 6000 companies, and helps manage multiple service aspects of a business, including estimates, service requests, and even billing.
        110 Reviews
Salesforce Marketing Cloud Salesforce Marketing Cloud has established itself as a fully unified social marketing suite that allows you to quickly and easily tune into real-time conversations related to your brand, your industry, and your competitors.
        26 Reviews
1CRM 1CRM goes beyond standard sales and marketing capabilities to also include tools that will manage orders, inventory, projects, and customer service. The software is accessible on smart phones, tablets and other portable devices.
        3 Reviews
FalconSocial The Falcon Social Media Management Platform is geared towards enterprise-level companies. Their full-featured system offers everything social media teams need to manage the all aspects of their interactive conversation.
       0 Reviews
 

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Aplicor 3C Aplicor 3C is a web-based CRM solution with a multitude of integrated applications. It's a good fit for several industries, including Accounting, Advertising, Media, Distribution, and Consulting.
       0 Reviews
Zipwire This cloud-based call center solution offers tools to manage inbound, outbound or blended calls. Zipwire can be scaled to fit the needs of a small organization or those of an enterprise company with thousands of seats.
       0 Reviews
Daylite Daylight is a Mac-based, on-premise solution encompassing multiple aspects of a business, from sales and contacts, to projects and schedules. It's highly customizable, and the shared data allows for greater collaboration.
        8 Reviews
Talkdesk Call Center Talkdesk is a web-based call center solution with integration options to company CRM systems like Salesforce, Zendesk, SugarCRM, Highrise, and many others. The system is used by companies in most verticals.
       0 Reviews
Universal Knowledge Universal Knowledge offers modules such as knowledge management, web self-service, call center, help desk, and customer service. The system can be deployed either on-premise or web-based, and it's compatible with many devices.
       0 Reviews
 

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ScribbleLive ScribbleLive is a web-based platform with tools for marketing automation, social CRM, and customer support. It's primarily used to publish content such as articles and blog posts, and then analyze the performance of that content.
       0 Reviews
LeadMaster An industry contender since 1998, LeadMaster is an extremely comprehensive, fluid sales lead management software, offering an arsenal of web-based solutions for sales force automation, lead tracking, and more.
        15 Reviews
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50

Recommendations
in the last 30 days
BigContacts BigContacts is a great option for small businesses that need a simple, user-friendly system for tracking prospective clients throughout all stages of the sales process, as well as robust reporting, scheduling, and email marketing.
        6 Reviews
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8

Recommendations
in the last 30 days
Relenta CRM Relenta CRM is a web-based contact and task management solution that automatically links events, tasks, sales, timelines, and contacts in a centralized system. Any email correspondence is updated in real-time.
       0 Reviews
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3

Recommendations
in the last 30 days
BusinessMan CRM/ERP A fully integrated ERP solution, BusinessMan provides a custom solution that can be tailored to each company's needs, and offers modules in Finances, HR, Marketing, CRM, sales and lead tracking, and more.
       0 Reviews
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1

Recommendations
in the last 30 days
 

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OnContact CRM 7 For more than ten years, OnContact has sold customer relationship management software to mid-sized businesses that need to optimize their sales, marketing and client support operations.
       0 Reviews
Pivotal CRM Pivotal CRM is a fully featured customer relationship management (CRM) platform suited to organizations of all sizes. Core modules include marketing automation, lead management, sales force automation, customer service and more.
       0 Reviews
Genoo With email marketing, lead management and content management capabilities, Genoo CRM is an up-and-coming player in the SaaS-based marketing automation space.
        2 Reviews
Cynergy Software Cynergy Software is one of the best Help Desk Software /CRM solutions on the market today for internal employee and external customer ticketing support that includes detailed ticketing, knowledge base, calendar, asset management, ...
       0 Reviews
GoldMine Small businesses and large enterprises alike use GoldMine to cultivate stronger relationships with internal and external clients.
         17 Reviews
 

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SAP - CRM SAP's powerful CRM solution arms medium and large companies with actionable customer insights, streamlined workflow and advanced reporting. Users will see improved efficiency, productivity and sales and marketing success.
        5 Reviews
Fision Fision provides web-based brand control management and automated marketing software to manage custom digital assets, maintaining business rules and user permissions for clear, consistent and compliant one-to-one communications.
       0 Reviews
Velocify Velocify enables your sales team to identify and respond to priority leads faster. The system automates workflow and eliminates time spent on leads that will never convert, or aren't ready to buy.
        124 Reviews
OmnipriseCRM Providing a flexible, easy-to-use Customer Relationship Management (CRM) system, OmnipriseCRM by Hitcents gives businesses 360 degrees of visibility over the sales pipeline and can scale to meet the needs of any size company.
       2 Reviews
BlueFolder As one of the leading providers of field service management solutions, BlueFolder provides a comprehensive, web-based solution for small to medium businesses, offering customer, technician and equipment service management.
       0 Reviews
 

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Saleslogix Saleslogix provides a complete view of contacts and interactions across user organizations. Buyers can use this CRM to increase efficiency as they identify prospects, deliver care, acquire customers and manage relations.
        5 Reviews
RightNow CX For B2C organizations looking to improve and optimize their customer's service experience, Right Now CX (Customer Experience) is an externally-focused Cloud solution that delivers increased loyalty and sales.
        2 Reviews
HubSpot Offering a comprehensive marketing automation and customer analytics solution, HubSpot is used by almost 6,000 companies to streamline and optimize their lead generation process, converting online traffic into opportunity.
        113 Reviews
ServiceWise For IT departments looking for an ITIL ready, out of the box service and help desk system, ServiceWise offers point-and-click functionality that can be flexed to meet the needs of organizations requiring robust customer support.
       0 Reviews
FieldPower An industry leader in field service management, Fieldpower is a mobile, flexible solution that helps organizations manage all aspects of service in the field, from customer service to dispatching to inventory management.
       0 Reviews
 

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The Raiser's Edge The Raiser's Edge by industry giant Blackbaud is an affordable, user-friendly fundraising and Constituent Relationship Management system that helps nonprofit organizations achieve their most important mission: raising funds.
        69 Reviews
Diamond Relations Diamond Relations is a Customer Relationship Management (CRM) system designed specifically for jewelers. With Diamond Relations, jewelers have a cloud-based, user-friendly solution with any time, anywhere access.
       2 Reviews
Realtiva A great fit for small to midsized real estate firms, Realtiva is a web-based CRM tool that offers powerful salesforce automation and customer relationship management and analytics to real estate companies looking to grow.
       0 Reviews
ContactWise CRM ContactWise CRM by GroupLink Corporation is a secure, on-premise customer relationship management solution that is both user-friendly and comprehensive, with powerful reporting and email and calendar integration.
       0 Reviews
FieldAware FieldAware is a web-based field service management solution that helps every member of the team, from the service manager, scheduler, field personnel and account manager, better manage the service delivery process.
        4 Reviews
 

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StormPost StormPost is a powerful marketing communications platform that helps organizations create and deliver targeted, engaging messaging to their customers across multiple channels, including email, social media and mobile.
       0 Reviews
Net-Results Marketing Automation Net-Results Marketing Automation solution automates lead nurturing and management capabilities and can integrate with leading customer relationship management (CRM) applications, including Salesforce and SugarCRM.
        7 Reviews
EBSuite Ideal for companies with client support teams of 25 or less looking to better manage client support issues or incidental questions, EBSuite is a web-based, customizable support, sales, marketing and project management tool.
       1 Review
LeadLife With a combination of powerful marketing automation technology and lead management expertise, LeadLife is designed to offer brawny functionality in a flexible, scalable solution for SMBs up to enterprise-level companies.
       0 Reviews
LogicBox CRM LogicBox CRM offers organizations a completely customizable, cloud-based system that is also affordable. LogicBox CRM is a single, integrated system with customizable modules, databases, notifications and reports.
        4 Reviews
 

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CampaignerCRM This affordable solution integrates email marketing with CRM so your sales team can close more deals, faster. CampaignerCRM offers sales forecasting, social integration, mobile access, workflow management, conferencing and more.
        4 Reviews
USAN With the ability to support over one billion calls a year, the contact center solutions offered by USAN offer comprehensive functionality to manage every customer interaction and integrate with a company's existing technologies.
        1 Review
Help Scout Help Scout is a web-based, scalable help desk solution that gives small businesses or teams a single email inbox to address customer concerns and engage their audience. Help Scout is the industry's first "invisible help desk."
       14 Reviews
AgencyBloc AgencyBloc is a powerful web-based CRM that is designed for life and health insurance agencies. With AgencyBloc, these organizations have a robust agency management system that increases efficiency while controlling costs.
        4 Reviews
ProBusinessTools As the number one web-based service management solution on the market, ProBusinessTools is a complete service management solution. ProBusinessTools offers end-to-end functionality to manage scheduling, accounting and reporting.
       0 Reviews
 

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Zoho CRM Zoho is highly customizable, yet easy to use and implement. This online CRM solution automates workflow, interaction tracking and contact management. Leadership can easily manage productivity and performance with robust reporting.
        17 Reviews
REthink REthink is a 100% cloud-based Customer Relationship Management solution. Built on the powerful Salesforce.com platform, it is the leading solution on the market and offers a variety of industry-specific features.
       1 Review
Deskera CRM Deskera CRM is an extremely affordable Customer Relationship Management solution that is suitable for businesses of all sizes, from SMB to Enterprise level. In addition to CRM, Deskera offers a complete line of open source modules
       0 Reviews
Commence CRM With more than 25 years in the industry, Commence CRM is a customizable and modular system to help small and midsized organizations convert leads into sales, with functions to nurture prospects throughout the sales cycle.
       0 Reviews
Q-GPS Q-GPS by Quantech Software is a powerful CRM and Lead Management solution that was designed for growing dealerships. Automotive, RV, and Power Sport dealerships benefit from this user-friendly, feature-rich solution.
       0 Reviews
 

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Solgari Solgari is a relative newcomer to the market, but has already established a presence as a flexible, reliable software vendor offering powerful cloud-based PBX and contact center solutions for businesses of all sizes.
       0 Reviews
Insightly This cloud-based solution sets up fast and is extremely easy to use. Insightly helps small businesses organize contacts, track leads, forecast sales and more. It also integrates social media and tools for project management.
        17 Reviews
DYL Lead Manager DYL's fully integrated Call Center and VoIP functionality helps small businesses quickly set up and optimize a virtual call center. The software's advanced technology empowers your team to connect with more leads and close deals.
       15 Reviews
SafeSoft Cloud Contact Center Market Dialer is a great fit for small and mid-sized businesses looking to improve sales and marketing performance. This powerful, web-based call center solution has been shown to improve productivity by up to 400%.
       1 Review
Contivio Contact Center As one of the most advanced contact center solutions on the market today, Contivio Contact Center is a completely cloud-based system that provides a powerful virtual contact center to any company with more than five operators.
       0 Reviews
 

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Jive Jive is a leading provider of social business software. With platforms to support your sales, marketing and customer service operations, Jive offers the tools your business needs to create effective social communities.
       0 Reviews
WebQA WebQA has been helping growing businesses effectively manage their customers since 2001. This affordable web-based solution is easily applicable to most businesses, schools, governments, and organizations.
       0 Reviews
SMART QUEUE Since 2001, AVOXI has been developing call center and VoIP solutions that serve the needs of businesses around the globe. Spanning five continents, AVOXI combines a telecom service with PBX and call center software in a hosted env...
       0 Reviews
GoldMine Premium Edition Over 1,000,000 business owners depend on Goldmine for their CRM needs. This robust system is known for its user-friendly interface and flexible features, perfect for customer service and marketing teams in any industry.
         10 Reviews
My eToolbox With advanced features in billing, marketing, and sales management, My eToolbox is a versatile Field Service solution ideal for small to mid-sized companies looking for a better way to manage employees in the field.
        2 Reviews
 

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QuestBack Enterprise Feedback Suite QuestBack Enterprise Feedback Suite is a unique Social CRM platform that focuses on utilizing the power of customer feedback to build a better business, and analyzes information taken from social media sources.
       0 Reviews
e-Service Suite e-Service Suite offers powerful functionality to better manage your field service operations. This web-based system fully integrates within NetSuite and can be accessed from any mobile device or tablet.
       0 Reviews
uberVU uberVU is a web-based social media monitoring tool that aggregates data from multiple social platforms into one social intelligent dashboard. uberVU offers features to identify opportunities to maximize your brand exposure.
       1 Review
MangoApps MangoApps combines an employee social network, team collaboration and intranet in a suite of social collaboration tools giving users access to information in real time, from any internet ready device.
       0 Reviews
Alert Stratus Alert Stratus is a comprehensive, unified service management system based upon the Microsoft Dynamics CRM platform. It is a particularly good fit for service-based companies, such as Maintenance and Field Service.
       0 Reviews
 

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ServiceMinder Launched in 2012, ServiceMinder is a sleek, intuitive mobile field-service solution that features applications to improve proposal creation, the tracking of campaigns, and the overall management of pending sales.
       0 Reviews
CSDP Service Relationship Management (SRM©) Service Relationship Management (SRM©) is a service lifecycle management solution designed to address operational inefficiencies, track analytics, and, at its core, build a company's partnership with each customer post-sale.
       0 Reviews
Referral Maker CRM Referral Maker CRM was designed to help real estate professionals identify and follow up on referral-based leads. It contains user-friendly and intuitive features like their Business Dashboard and Priority Action Center.
       1 Review
Vtiger CRM On Demand Vtiger is a user-friendly and intuitive CRM solution that manages the entire customer lifecycle. In addition to their powerful features and tools, the system supports integration with popular applications like Outlook and Gmail.
        1 Review
Oracle Contact Center Anywhere Oracle Contact Center Anywhere Software offers complete system with multi-channel voice, email, chat blended inbound/outbound/predictive dialing, unlimited IVR, ACD, call recording, PCI compliance and speech analytics.
       0 Reviews
 

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Aspect Unified IP Leveraging powerful collaboration technologies, Aspect Unified IP is a comprehensive, unified platform that allows businesses to deliver exemplary customer service across a variety of channels from a single, user-friendly system.
       0 Reviews
amoCRM AmoCRM is a modern, cloud-based customer relationship management tool geared towards small and midsized businesses. It offers unique features, add-ons, and integrations with other popular systems like Gmail and Zendesk.
       0 Reviews
Aspect Workforce Optimization Apsect Productive Workforce is a powerful workforce optimization tool that ensures that centralized or distributed contact center agents have access to a cohesive platform to provide the best customer contact experience.
       0 Reviews
HappyFox HappyFox is a unique system designed to simplify and streamline the client support process, with a ticket organization feature that lets client support members sort requests according to priority, improving response times.
        3 Reviews
ONTRAPORT Suitable for small businesses looking to improve their lead nurturing, email marketing and the effectiveness of their sales team, ONTRAPORT provides a comprehensive CRM solution with a knowledgeable support team.
        4 Reviews
 

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Launchpad Launchpad by V12 Group is a powerful marketing automation platform. The software helps marketers leverage acquisition data to better define traits in current and prospective customers and then apply that to multi-channel outreach.
       1 Review
AgentCubed AgentCubed is an all-in-one lead management and CRM solution designed specifically for insurance agencies and agents. WIth customizable features and tools, it's a great match for any size organization, even a large call center.
       0 Reviews
Act! Trusted by individuals and sales teams alike, Act! is one of the market's best-selling CRM solutions. Act! was designed to help small businesses more effectively organize and drive sales results.
         63 Reviews
Contactability LeadManager Contactability LeadManager is an all-in-one marketing and sales automation solution that delivers the tools to streamline the sales process, track leads in the pipeline, and stay connected with current customers.
       0 Reviews
BigWave BigWave can provide the tools to improve operational efficiency by replacing manual procedures and spreadsheets for Field Service businesses. It is mobile-friendly, allowing users to work directly from the field.
        1 Review
 

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TrackVia TrackVia was deveoped on a unique platform that lets businesses custom-build their CRM system from scratch, or use existing spreadsheets as a template. It bridges the gap between complex CRMs and more basic tracking options.
       0 Reviews
IFS Field Service Management Offering deep functionality in a configurable, user-friendly interface, IFS is a cutting-edge field service management solution that leverages more than 30 years of industry experience to offer comprehensive, powerful software.
       0 Reviews
Gazelle Gazelle Platform combines client information and communication from all sources in a single, easy-to-use system. This web-based solution offers instant, comprehensive information to help users make intelligent business decisions.
       0 Reviews
CorkCRM CorkCRM's robust Customer Relationship Management solution incorporates several key features, including an interactive website that allows for potential buyers to schedule their own appointments with a company representative.
       0 Reviews
Centurion, Inc. CARES On the market for over 30 years, Centurion CARES delivers a comprehensive integrated call center solution. It is scalable enough to fit the needs of different sized companies and offers additional add-ons like CRM.
       0 Reviews
 

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SpiceCSM SpiceCSM products are designed to optimize the efforts of any customer care organization. This innovative systems gives agents the flexibility they need to adapt in real-time to any customer interaction and quickly resolve issues.
       0 Reviews
UserVoice Uservoice delivers and end-to end engagement platform for customer support and marketing teams. The system not only keeps the pulse on customer satisfaction, it's also able to provide relevant analytics about what performs best.
       5 Reviews
Mailigen Designed with the idea that email creation for marketing should be straightforward, engaging, and fun, Mailigen features a drag-and-drop interface with a portfolio of useful features, including integration with social media sites.
       1 Review
ServicePRO ServicePRO from HelpSTAR is a powerful, web-based help desk solution. It is quick to be up and running, and comes with intuitive tools for managing documents, assets and customer service.
       0 Reviews
RelateIQ RelateIQ's web-based applications include Social CRM, Channel Management, Sales Automation, and Customer Service & Support. All are available on a standalone basis, and are suitable for B2B and B2C companies in many industries.
       0 Reviews
 

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Qgiv Qgiv is designed for Non-Profit organizations seeking a Customer Relationship Management solution. This web-based platform is customizable, offers mobile accessibility, and free, unlimited knowledge base.
       0 Reviews
Answerbase With an impressive client base and a full suite of CRM features, Answerbase is a robust solution for mid-size and enterprise-level companies looking for Marketing Automation and analytics, Customer Service and Support, Social CRM,...
       0 Reviews
Oracle Siebel CRM An early pioneer in CRM, Oracle Siebel CRM is a comprehensive system that includes a range of sales, marketing and customer service applications, making it ideal for enterprises requiring a sophisticated, highly customizable syste
        1 Review
CA Service Desk Manager CA Technologies' Service Desk Manager is a comprehensive suite of service and support tools that automates support, self-service and advanced analyses. It’s designed to improve IT department efficiency and the customer experience.
       0 Reviews
ManageEngine ServiceDesk Plus ServiceDesk Plus allows help desk and IT management staff create, access and resolve requests with a high degree of process automation. It includes project and contract management solutions as well as features for ITIL.
       0 Reviews
 

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Track-It! BMC Software's Track-It! offers asset, change, knowledge and license management applications for a comprehensive IT service desk management solution. Track-It! also includes a mobile portal and a range of optional add-ons.
       0 Reviews
SAP Cloud for Sales SAP Cloud for Sales is an online suite of sales applications, including sales force automation, sales enablement and sales analytics. It offers dedicated mobile apps, and integrations with SAP’s popular on-premise CRM product.
       0 Reviews
LANDESK Service Desk Service Desk from LANDESK is a service management solution with a focus on process management that lets users define processes, regardless of complexity. It it available for deployment as an on-premise, cloud or hybrid solution.
       0 Reviews
Oracle CX for Sales Oracle CX for Sales is a hosted sales management product from Oracle, a leading provider of enterprise business solutions. Modern UI design and simpler cloud-based deployment differentiate it from Oracle’s legacy CRM solutions.
       0 Reviews
Parature Designed especially for SMBs, Parature CRM incorporates key capabilities for knowledge management, self service portals and multichannel interactions. This solution is only available for cloud deployment.
        1 Review
 

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Pega CRM Pega CRM is a model-based customer engagement solution for enterprises. It includes sales, marketing and customer service applications that leverage predictive analytics to contextually recommend next actions.
       0 Reviews
Pipedrive Pipedrive is a stand-alone sales solution with strong reporting features and an easy-to-use visual interface that mirrors the natural flow of the sales pipeline, making it ideal for smaller businesses looking to manage leads.
        15 Reviews
Kayako Kayako's customer service platform and on-premise help desk and customer support solution combines email, live chat and phone into a fully integrated system. Kayako is available in three tiers as a cloud-based service.
        5 Reviews
Sellsy Sellsy has a unique take on CRM by offering a wide range of features modularly, allowing businesses to create a system that's tailor-fit to their needs. It's offered as a web-based deployment for small to mid-sized organizations.
       0 Reviews
Click2Coach Cloud Click2Coach Cloud is a robust, comprehensive Customer Relationship Management solution that offers tailored evaluations for each employee, customer analytics tracking, and more. It also boasts a very fast installation time.
       1 Review
 

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Oracle E-Business Suite CRM Oracle E-Business Suite offers over 50 on-premise enterprise CRM applications designed to enable sales, service and marketing departments to make information-driven decisions, increase performance and reduce costs.
       0 Reviews
Nimble Nimble is a sales force automation and social CRM solution for small and midsize businesses. It automatically populates rich customer profiles and interaction histories from email conversations, social signals and other sources.
        12 Reviews
Teradata Integrated Marketing Cloud Teradata’s Integrated Marketing Cloud is a broad suite of marketing tools for large enterprises, with particularly strong applications for campaign management, marketing analytics and marketing resource management.
        1 Review
SAVO SAVO offers a full suite of sales enablement and productivity tools to automate the creation of presentations and proposals. It prescribes reps with contextually appropriate content and coaching in the context of their CRM system.
       0 Reviews
InsideView InsideView is a marketing intelligence solution that enables sales and marketing teams to enrich lead profiles with relevant data about key markets and organizations in order to create more relevant interaction opportunities.
        12 Reviews
 

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Capsule Capsule is a Web-based CRM application that enables small businesses to manage contacts, interactions, tasks, reminders and sales opportunities. It offers a range of customization options, such as custom fields and tags.
        2 Reviews
Constant Contact A pioneer in email marketing software for small businesses, Constant Contact provides a range of simple, intuitive marketing applications designed to help small companies expand their customer bases and nurture relationships.
        10 Reviews
Radius Radius is a marketing intelligence and analytics platform that leverages CRM data and Radius’s own business data set to help B2B marketers understand their best customers, find new prospects and deliver insights to sales.
       0 Reviews
Vertafore Pipeline Manager Vertafore Pipeline Manager is a sales automation application specifically designed for the insurance industry. It enables producers to manage leads, opportunities and x-dates, while giving managers insight into the sales pipeline.
       0 Reviews
Zurmo Zurmo is an easy-to-use CRM for small businesses. It features applications for contact management, sales force automation and marketing automation, allowing users to track customers throughout their lifecycle.
       0 Reviews
 

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Apptivo Apptivo is a cloud-based suite of over 50 modules that help small businesses manage a wide range of functions, with a foundation in CRM. It includes modules for sales management, marketing automation and customer service.
        3 Reviews
Batchbook Batchbook is a cloud-based social CRM system that enables small and midsize businesses to create rich customer records, using custom fields for industry-specific information and social data from Facebook, Twitter and LinkedIn.
       0 Reviews
SAS Customer Intelligence SAS Customer Intelligence is an integrated marketing management suite that leverages SAS’s position as a business intelligence provider to combine marketing automation functionality with powerful analytics.
       0 Reviews
Reflect CRM Reflect CRM is a free CRM solution from NCH. It offers core contact management and sales force automation features, including customer profiles, interaction tracking, note-taking, events, tasks and basic reporting.
       0 Reviews
Nutshell Nutshell is an online CRM system with strong sales features for small to midsize businesses. It encourages user adoption through clean, straightforward user interface design and an intuitive mobile app.
        9 Reviews
 

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Amdocs Customer Management Amdocs Customer Management is a CRM solution for communications service providers (CSPs). It allows CSPs to deliver more consistent sales and customer support interactions in-store, on the phone, via email and on social channels.
       0 Reviews
Onyx CRM Aptean Onyx CRM is an enterprise-level CRM tool that is deployed via the cloud. It integrates with the Experian Data Quality service to automatically identify and correct customer address email.
       0 Reviews
ActiveCampaign ActiveCampaign is a marketing and sales software suite with an emphasis on email marketing for small to midsize businesses. It includes a drag-and-drop email designer, social media integration and a range of reporting features.
       0 Reviews
OASIS OASIS is a user-friendly system that offers marketing and sales automation, call center and field service capabilities, and more. It can be installed quickly as either a web-based solution, or on-premise.
       0 Reviews
Less Annoying CRM Less Annoying CRM is a cloud-based CRM solution designed to meet the needs of small businesses. With an emphasis on ease-of-use and transparent pricing, it offers applications for contact management and sales force automation.
        6 Reviews
 

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Really Simple Systems Really Simple Systems CRM is a Web-based solution for small businesses and divisions of larger companies. Its free version includes sales automation, with premium editions also offering marketing and customer service applications.
       1 Review
Oracle Service Cloud Oracle CX for Service is a suite of customer service and support solutions under Oracle’s hosted Oracle Cloud product line. It includes applications such as multichannel ticket management, self service and knowledge management.
       0 Reviews
SprinxCRM SprinxCRM is a CRM solution for small businesses and divisions of larger company. It includes a range of modules for sales and marketing, as well as integration and synchronization with Microsoft Outlook and Gmail.
        1 Review
bpm’online Sales Bpm'online is a complete cloud-based customer relationship management tool that allows users to collaborate on projects, streamline interactions with clients, and easily view every action that contributes to a sale.
       0 Reviews
SAP Marketing Suite SAP Marketing Suit is an integrated suite of marketing applications for enterprise-level businesses. Functionality includes campaign management, marketing resource management, advanced marketing analytics and social collaboration.
       0 Reviews
 

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SAP Cloud for Service SAP Cloud for Service is a Web-based customer support solution for enterprise-level businesses. It offers a broad range of features, including omnichannel ticket management, social collaboration and advanced analytics.
       0 Reviews
SharpSpring SharpSpring is an intuitive cloud-based program that helps sales teams identify and track active leads in their pipeline through customizable drip email campaigns and integrated forms.
       0 Reviews
OrangeCRM With over 10 years of experience, OrangeCRM by Aexxis has managed over 12 million customer records. We recommend this system to organizations seeking a CRM that will grow alongside them, while offering dynamic software for all.
       0 Reviews
Cherwell Service Management Cherwell Service Management is an integrated suite of IT service management solutions that feature a highly configurable platform. This scalable software can be deployed in the cloud, by a third party or on-premise.
       0 Reviews
ePowerCenter Astute Solutions' fully integrated ePowerCenter is a customer relationship management solution designed to provide users with all relevant information related to a customer's contact history.
       0 Reviews
 

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Telemation Telemation from Database Systems is a highly scalable customer relationship management solution for call center centers of all sizes. It uses its own telephony system and computer telephony integration for advanced call functions.
       0 Reviews
GoToAssist GoToAssist from Citrix combines remote support and service desk management into a fully integrated, cloud-based solution. It also includes a knowledge management center and comprehensive ticketing and incident management system.
        1 Review
Synchrony Synchrony's centralized contact center management solution integrates multiple systems, giving agents access to several channels at once. It offers existing content and service resources simultaneously to increase efficiency.
       0 Reviews
Synchrony Express Synchrony Express offers an integrated contact center solution to small and midsized call centers and service desks. It provides a multi-channel interaction management system, unified desktop interface and reporting and analytics.
       0 Reviews
Help Desk Premier Help Desk Premier's help desk software offers users ticket and knowledgebase management, asset and change inventory, tracking tools and more. Its workflow management emphasizes customer communication.
       0 Reviews
 

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assyst assyst is an enterprise-class customer relationship management (CRM) solution that provides IT services management with a comprehensive list of features that are tailored to health care, manufacturing and the public sector.
       0 Reviews
I’m OnCall I’m OnCall is a help desk and IT support management software offered by 01 Communique that uses a Web-based interface and a desktop control application to provide remote support. Users can also track customers’ incident history.
       0 Reviews
Oracle Responsys Oracle Responsys helps in building and managing customer relationships by orchestrating personalized marketing across multiple platforms, including email, mobile, social, display and the Web.
       0 Reviews
PeopleSoft CRM Oracle PeopleSoft CRM provides a family of CRM applications for several business processes. Primarily targeted towards mid and enterprise-sized organizations, this solution can only be deployed on-premise.
        1 Review
WORKetc WORKetc is a Web-based integrated CRM software with project management, invoicing, help desk and sales and marketing management capabilities. It features customer life cycle management, sales, billing support and others.
       0 Reviews
 


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