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Customer Service Software


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Base logo
 
Base CRM is a full-featured web-based solution that allows B2B and B2C sales professionals in many industries to work on the go. It features native apps for most mobile devices and a straightforward price structure.
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Base CRM is a full-featured web-based solution that allows B2B and B2C sales professionals in many industries to work on the go. It features native apps for most mobile devices and a straightforward price structure.
 
Chime logo
 
Chime is a marketing and customer relationship management (CRM) suite designed for small and midsize real estate businesses. Chime provides team management features, lead and customer management and content management. Chime sends... Read More
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Chime is a marketing and customer relationship management (CRM) suite designed for small and midsize real estate businesses. Chime provides team management features, lead and customer management and content management. Chime sends... Read More
 
NetSuite logo
 
NetSuite CRM+ is a best-in-class customer service management solution designed to upsell and increase revenue - ensuring customers are properly routed and giving customers real-time access to order status, tracking and more.
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NetSuite CRM+ is a best-in-class customer service management solution designed to upsell and increase revenue - ensuring customers are properly routed and giving customers real-time access to order status, tracking and more.
 
Claritysoft logo
 
Claritysoft is a customer relationship management (CRM) solution designed for midsize and large enterprise businesses. It offers sales automation, customer service and support, marketing automation and social CRM within a single solution. Claritysoft... Read More
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Claritysoft is a customer relationship management (CRM) solution designed for midsize and large enterprise businesses. It offers sales automation, customer service and support, marketing automation and social CRM within a single solution. Claritysoft... Read More
 
BNTouch Mortgage CRM logo
 
BNTouch Mortgage CRM is a mortgage-specific CRM system that offers mortgage brokers and bankers alike a dependable and robust solution featuring advanced marketing automation capabilities. The software offers features for each step... Read More
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BNTouch Mortgage CRM is a mortgage-specific CRM system that offers mortgage brokers and bankers alike a dependable and robust solution featuring advanced marketing automation capabilities. The software offers features for each step... Read More

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SalesOutlook CRM logo
 
SalesOutlook CRM is a comprehensive customer relationship management (CRM) and email marketing system that embeds into Microsoft Outlook. SalesOutlook CRM automatically syncs all customer data at one place. All files and email correspondence... Read More
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SalesOutlook CRM is a comprehensive customer relationship management (CRM) and email marketing system that embeds into Microsoft Outlook. SalesOutlook CRM automatically syncs all customer data at one place. All files and email correspondence... Read More
 
PlanPlus Online logo
 
With a comprehensive online solution for collaboration and relationship management, PlanPlus Online has strong tools for customer service and support including case management and a ticket tracking system.
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With a comprehensive online solution for collaboration and relationship management, PlanPlus Online has strong tools for customer service and support including case management and a ticket tracking system.
 
Freshdesk logo
 
This web-based customer support system streamlines the issue resolution process with tools for tracking interactions, contact information, workflow and more. Freshdesk works with a range of contact channels, from chat to social.
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This web-based customer support system streamlines the issue resolution process with tools for tracking interactions, contact information, workflow and more. Freshdesk works with a range of contact channels, from chat to social.
 
Marketing 360 logo
 
Marketing 360 is a cloud-based marketing platform suited for entrepreneurs as well as small and midsize businesses. This solution allows organizations to run social media advertising campaigns, conduct search engine optimization (SEO)... Read More
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Marketing 360 is a cloud-based marketing platform suited for entrepreneurs as well as small and midsize businesses. This solution allows organizations to run social media advertising campaigns, conduct search engine optimization (SEO)... Read More
 
Maximizer CRM logo
 
Maximier CRM offers a great customer support solution for the SMB and mid-sized organization. Primary features include case management, knowledge base, a self-service web portal and computer telephony integration (CTI).
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Maximier CRM offers a great customer support solution for the SMB and mid-sized organization. Primary features include case management, knowledge base, a self-service web portal and computer telephony integration (CTI).

Call us for a free FastStart Consultation: (844) 852-3639


 
Mothernode CRM logo
 
Mothernode CRM helps business track every activity related to their customers. This enables businesses to provide the most comprehensive customer service and support, and strengthens the customer relationship.
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Mothernode CRM helps business track every activity related to their customers. This enables businesses to provide the most comprehensive customer service and support, and strengthens the customer relationship.
 
Really Simple Systems logo
 
Really Simple Systems CRM is a cloud-based customer relationship management (CRM) system designed for small and midsize organizations. The solution comes in both free and paid editions. The free edition offers only sales force automation... Read More
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Really Simple Systems CRM is a cloud-based customer relationship management (CRM) system designed for small and midsize organizations. The solution comes in both free and paid editions. The free edition offers only sales force automation... Read More
 
TeamSupport logo
 
TeamSupport is a complete customer service system with tools to streamline your customer support process. Main features include ticket automation, internal collaboration and advanced self-service options.
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TeamSupport is a complete customer service system with tools to streamline your customer support process. Main features include ticket automation, internal collaboration and advanced self-service options.
 
Cosential logo
 
Cosential is designed to meet the industry-specific requirements of architects, engineers and construction companies. Customer service and support is offered as part of the integrated suite of CRM applications.
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Cosential is designed to meet the industry-specific requirements of architects, engineers and construction companies. Customer service and support is offered as part of the integrated suite of CRM applications.
 
inContact Hosted Call Center logo
 
inContact is a best-of-breed hosted call center system that can be sold as an integrated suite with customer service & support software. This application helps businesses manage and resolve customer support inquiries.
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inContact is a best-of-breed hosted call center system that can be sold as an integrated suite with customer service & support software. This application helps businesses manage and resolve customer support inquiries.

Call us for a free FastStart Consultation: (844) 852-3639


 
Remedyforce logo
 
Remedyforce is a service management software built on a Salesforce app cloud and provides reporting, knowledge management, incident and problem management features. The software provides a service desk system so that users can manage... Read More
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Remedyforce is a service management software built on a Salesforce app cloud and provides reporting, knowledge management, incident and problem management features. The software provides a service desk system so that users can manage... Read More
 
Vivantio Pro logo
 
Vivantio is a service management system that allows users to create a personalized solution that aligns with internal business processes. Key features of the software include dashboards, charts, and reports, routing and assignments,... Read More
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Vivantio is a service management system that allows users to create a personalized solution that aligns with internal business processes. Key features of the software include dashboards, charts, and reports, routing and assignments,... Read More
 
PhaseWare Tracker logo
 
PhaseWare Tracker is a legacy provider of service and support software for midmarket organizations. The system is available in both a hosted and licensed version. It is flexible enough to meet the needs of any service environment.
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PhaseWare Tracker is a legacy provider of service and support software for midmarket organizations. The system is available in both a hosted and licensed version. It is flexible enough to meet the needs of any service environment.
 
OnContact CRM logo
 
Offering a choice web-based or on-premise deployment, OnContact CRM 7 is a great fit for price-conscious companies in several industries, including Banking, Software, Healthcare, Insurance, and Field Service. It is Mac compatible.
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Offering a choice web-based or on-premise deployment, OnContact CRM 7 is a great fit for price-conscious companies in several industries, including Banking, Software, Healthcare, Insurance, and Field Service. It is Mac compatible.
 
Samanage logo
 
Samanage offers a comprehensive help desk software solution that allows businesses to respond quickly and effectively to customer issues. Samanage also works on the go with any smartphone or tablet equipped with a Web browser.
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Samanage offers a comprehensive help desk software solution that allows businesses to respond quickly and effectively to customer issues. Samanage also works on the go with any smartphone or tablet equipped with a Web browser.

Call us for a free FastStart Consultation: (844) 852-3639


 
1CRM logo
 
1CRM by CRMonCall offers businesses a solution for managing their sales, customer service and business operations. 1CRM combines a CRM system with full order management functionality to develop quotes, track orders, generate invoices,... Read More
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1CRM by CRMonCall offers businesses a solution for managing their sales, customer service and business operations. 1CRM combines a CRM system with full order management functionality to develop quotes, track orders, generate invoices,... Read More
 
bpm'online crm logo
 
Bpm'online is a process-driven CRM for marketing, sales, and service automation. The solution allows companies to manage the complete customer lifecycle – from lead to sales and to ongoing customer service. The solution gives users... Read More
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Bpm'online is a process-driven CRM for marketing, sales, and service automation. The solution allows companies to manage the complete customer lifecycle – from lead to sales and to ongoing customer service. The solution gives users... Read More
 
InvGate Service Desk logo
 
InvGate Service Desk is an IT service management platform that offers help desk request fulfillment, customer service and support, self service knowledge management, and more. The system is compatible on Mac, Windows, and iPad (or... Read More
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InvGate Service Desk is an IT service management platform that offers help desk request fulfillment, customer service and support, self service knowledge management, and more. The system is compatible on Mac, Windows, and iPad (or... Read More
 
IncidentMonitor logo
 
IncidentMonitor™ is an Information Technology Service Management (ITSM) application to support IT, ITIL and any other business process. The service management framework offers free ITIL process templates plus an integrated workflow... Read More
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IncidentMonitor™ is an Information Technology Service Management (ITSM) application to support IT, ITIL and any other business process. The service management framework offers free ITIL process templates plus an integrated workflow... Read More
 
Logicbox CRM logo
 
Logicbox is a cloud-based customer relationship management (CRM) solution that is suitable for small to midsize businesses in a variety of industries. It offers a suite of standard CRM functions that can be configured to incorporate... Read More
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Logicbox is a cloud-based customer relationship management (CRM) solution that is suitable for small to midsize businesses in a variety of industries. It offers a suite of standard CRM functions that can be configured to incorporate... Read More

Call us for a free FastStart Consultation: (844) 852-3639


 
Service Desk + logo
 
Service Desk + software provides a unified approach to service management by offering Customer Service & Support, Web Self-Service, Knowledge Management, Field Service, Help Desk, and Live Chat tools within one system. Service Desk... Read More
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Service Desk + software provides a unified approach to service management by offering Customer Service & Support, Web Self-Service, Knowledge Management, Field Service, Help Desk, and Live Chat tools within one system. Service Desk... Read More
 
Vizor Complete logo
 
Vizor provides a customizable IT asset management and web-based issue tracking system for delivering full IT management and support. Network devices are discovered and audited, then managed through identification, allocation and lifecycle... Read More
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Vizor provides a customizable IT asset management and web-based issue tracking system for delivering full IT management and support. Network devices are discovered and audited, then managed through identification, allocation and lifecycle... Read More
 
SAP Hybris Cloud for Customers logo
 
SAP Hybris is an omni-channel commerce platform, offering products designed to help enterprise companies target, engage, and support their customer base. The software is available for web-based or on-premise deployment, and integrates... Read More
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SAP Hybris is an omni-channel commerce platform, offering products designed to help enterprise companies target, engage, and support their customer base. The software is available for web-based or on-premise deployment, and integrates... Read More
 
Freshservice logo
 
Freshservice is a SaaS-based IT Help Desk and service management solution that enables organizations to simplify their IT operations. The solution offers multiple features which include a ticketing system, self-service portal and... Read More
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Freshservice is a SaaS-based IT Help Desk and service management solution that enables organizations to simplify their IT operations. The solution offers multiple features which include a ticketing system, self-service portal and... Read More
 
ServiceTonic - CRM logo
 
ServiceTonic is a CRM and help desk solution for companies of all sizes in industries including accounting, advertising, distribution, healthcare, manufacturing, pharmaceuticals and many more. The software if offered in an on-premise... Read More
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ServiceTonic is a CRM and help desk solution for companies of all sizes in industries including accounting, advertising, distribution, healthcare, manufacturing, pharmaceuticals and many more. The software if offered in an on-premise... Read More

Call us for a free FastStart Consultation: (844) 852-3639


 
Web+Center logo
 
Web+Center is a suite of open source, customizable help desk solutions for IT organizations in almost any industry. The web-based help desk application can be run on-site or in the cloud. With access to 100% of the source code, organizations... Read More
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Web+Center is a suite of open source, customizable help desk solutions for IT organizations in almost any industry. The web-based help desk application can be run on-site or in the cloud. With access to 100% of the source code, organizations... Read More
 
Five9 Cloud Contact Center logo
 
This robust cloud-based solution incorporates ACD, IVR, CTI and a predictive dialer, so users can easily manage their contact center operations. Five9 also offers chat, email connections and reporting, among other features.
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This robust cloud-based solution incorporates ACD, IVR, CTI and a predictive dialer, so users can easily manage their contact center operations. Five9 also offers chat, email connections and reporting, among other features.
 
Aspect Zipwire logo
 
Aspect Zipwire delivers cloud call center features in a scalable, user-friendly environment. Its multi-channel inbound and outbound capabilities are a fit for small to enterprise-level organizations, and everything is conveniently... Read More
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Aspect Zipwire delivers cloud call center features in a scalable, user-friendly environment. Its multi-channel inbound and outbound capabilities are a fit for small to enterprise-level organizations, and everything is conveniently... Read More
 
NetHelpDesk logo
 
NetHelpDesk is an ITIL aligned help desk software that offers ticket tracking and customer relationship management modules with reporting capabilities. The system can manage help desk requests, integrate with email and calendars, provide... Read More
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NetHelpDesk is an ITIL aligned help desk software that offers ticket tracking and customer relationship management modules with reporting capabilities. The system can manage help desk requests, integrate with email and calendars, provide... Read More
 
TRACK Pulse logo
 
TRACK Hospitality Software offers a flexible suite of applications for hotels, resorts, and vacation rental management companies. This web-based system is platform agnostic, and offers mobile-OS specific apps for Android, Windows Phone,... Read More
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TRACK Hospitality Software offers a flexible suite of applications for hotels, resorts, and vacation rental management companies. This web-based system is platform agnostic, and offers mobile-OS specific apps for Android, Windows Phone,... Read More

Call us for a free FastStart Consultation: (844) 852-3639


 
ContactWorld by NewVoiceMedia logo
 
ContactWorld, created by NewVoiceMedia, is a unified communication platform for any size corporation. It offers standalone call center functionality, including automatic call distribution, predictive dialer, call recording, auto attendant,... Read More
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ContactWorld, created by NewVoiceMedia, is a unified communication platform for any size corporation. It offers standalone call center functionality, including automatic call distribution, predictive dialer, call recording, auto attendant,... Read More
 
Maximizer CRM logo
 
Maximizer CRM Wealth Manager is software that helps Financial Advisors, Insurance Agents, Mortgage and Securities Brokers and other financial services planners streamline their sales, marketing, and management challenges. The system... Read More
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Maximizer CRM Wealth Manager is software that helps Financial Advisors, Insurance Agents, Mortgage and Securities Brokers and other financial services planners streamline their sales, marketing, and management challenges. The system... Read More
 
Microsoft Dynamics 365 logo
 
Microsoft Dynamics 365 provides integrated solutions that allow businesses to better track leads, automate field service, drive sales, and improve operations using mobile, enterprise-ready business apps from the cloud. The system’s... Read More
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Microsoft Dynamics 365 provides integrated solutions that allow businesses to better track leads, automate field service, drive sales, and improve operations using mobile, enterprise-ready business apps from the cloud. The system’s... Read More
 
TechnologyEssentials logo
 
TechnologyEssentials from Dude Solutions is a comprehensive Help Desk and Customer Service & Support program designed to help IT professionals in a variety of small-to-midsized businesses. TechnologyEssentials is especially useful... Read More
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TechnologyEssentials from Dude Solutions is a comprehensive Help Desk and Customer Service & Support program designed to help IT professionals in a variety of small-to-midsized businesses. TechnologyEssentials is especially useful... Read More
 
OnContact CRM 7 logo
 
OnContact is a CRM system that can be delivered both on-premise or as a hosted solution. It has strong customer service features for the midmarket, including issue tracking, knowledge base and contract management.
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OnContact is a CRM system that can be delivered both on-premise or as a hosted solution. It has strong customer service features for the midmarket, including issue tracking, knowledge base and contract management.

Call us for a free FastStart Consultation: (844) 852-3639


 
Pivotal CRM logo
 
CDC Software’s Pivotal CRM is a flexible, customizable customer relationship management (CRM) solution designed to reduce the learning curve and increase the speed of user adoption. It includes marketing automation, lead management,... Read More
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CDC Software’s Pivotal CRM is a flexible, customizable customer relationship management (CRM) solution designed to reduce the learning curve and increase the speed of user adoption. It includes marketing automation, lead management,... Read More
 
Cynergy Software logo
 
Cynergy Software is a help desk and customer relationship management (CRM) solution for both internal employee and external customer ticketing support. Key features include detailed ticketing, a knowledge base, calendars, asset management,... Read More
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Cynergy Software is a help desk and customer relationship management (CRM) solution for both internal employee and external customer ticketing support. Key features include detailed ticketing, a knowledge base, calendars, asset management,... Read More
 
Oracle CRM On Demand logo
 
Oracle CRM On Demand is a user-friendly solution for your entire organization, directing your sales, marketing and client support efforts toward a single focus: your customers. We like how this solution can even be integrated with... Read More
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Oracle CRM On Demand is a user-friendly solution for your entire organization, directing your sales, marketing and client support efforts toward a single focus: your customers. We like how this solution can even be integrated with... Read More
 
SAP - CRM logo
 
Whether over the phone or online, SAP allows you to engage with your customers at all times. The CRM solution offers tools for service teams to speed issue resolution and finetune operations.
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Whether over the phone or online, SAP allows you to engage with your customers at all times. The CRM solution offers tools for service teams to speed issue resolution and finetune operations.
 
LiveHelpNow logo
 
LiveHelpNow offers a family of products designed to increase sales and lead generation, improve brand loyalty and raise customer satisfaction. It is a Web-based (cloud) platform designed to scale to any size business, from startup... Read More
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LiveHelpNow offers a family of products designed to increase sales and lead generation, improve brand loyalty and raise customer satisfaction. It is a Web-based (cloud) platform designed to scale to any size business, from startup... Read More

Call us for a free FastStart Consultation: (844) 852-3639


 
Saleslogix logo
 
Infor CRM is an award-winning CRM system designed to resolve issues and deliver exceptional customer service. Features include case management, self-service options and automated ticket processing.
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Infor CRM is an award-winning CRM system designed to resolve issues and deliver exceptional customer service. Features include case management, self-service options and automated ticket processing.
 
RightNow CX logo
 
RightNow CX is a B2C solution designed to optimize your customer's service experience across all channels, including social media, the call center, online chat and web self-service. The system is delivered in the cloud.
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RightNow CX is a B2C solution designed to optimize your customer's service experience across all channels, including social media, the call center, online chat and web self-service. The system is delivered in the cloud.
 
ServiceWise logo
 
ServiceWise by TechExcel is a comprehensive service desk solution that offers a single solution to manage help desk, employee self-service, knowledge management and customer service and support. With ServiceWise, organizations can... Read More
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ServiceWise by TechExcel is a comprehensive service desk solution that offers a single solution to manage help desk, employee self-service, knowledge management and customer service and support. With ServiceWise, organizations can... Read More
 
Diamond Relations logo
 
Designed for the jewelry industry, Diamond Relations is a web-based CRM system that includes salesforce automation (SFA) and customer service and support functionality. It's a great fit for jewelers of most sizes.
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Designed for the jewelry industry, Diamond Relations is a web-based CRM system that includes salesforce automation (SFA) and customer service and support functionality. It's a great fit for jewelers of most sizes.
 
ContactWise CRM logo
 
GroupLink's ContactWise CRM is a powerful on-premise solution for organizations across all industry verticals. It's a highly secure system with strong customer service and support features, as well as web-access on mobile devices.
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GroupLink's ContactWise CRM is a powerful on-premise solution for organizations across all industry verticals. It's a highly secure system with strong customer service and support features, as well as web-access on mobile devices.

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FieldAware logo
 
FieldAware is a SaaS solution designed for small to midsized organizations looking to automate their field service management. The functionality and affordability gives small businesses access to enterprise-level automation.
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FieldAware is a SaaS solution designed for small to midsized organizations looking to automate their field service management. The functionality and affordability gives small businesses access to enterprise-level automation.
 
EBSuite logo
 
EBSuite’s customer support solution integrates issue capture, assignment, escalation and resolution tracking while also offering a customizable customer/vendor portal presence. The EBSuite solution can scale from 5 to 30+ support... Read More
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EBSuite’s customer support solution integrates issue capture, assignment, escalation and resolution tracking while also offering a customizable customer/vendor portal presence. The EBSuite solution can scale from 5 to 30+ support... Read More
 
SalesAchiever logo
 
SalesAchiever is used by more than 1,000 building and construction companies worldwide. It includes leading CRM features such as marketing and sales automation, customer support, field services and more.
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SalesAchiever is used by more than 1,000 building and construction companies worldwide. It includes leading CRM features such as marketing and sales automation, customer support, field services and more.
 
AgencyBloc logo
 
AgencyBloc is built specifically for small to medium-sized life and health insurance agencies. AgencyBloc helps manage agent commissions, track insurance carriers and policies, share and control agency documentation and more.
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AgencyBloc is built specifically for small to medium-sized life and health insurance agencies. AgencyBloc helps manage agent commissions, track insurance carriers and policies, share and control agency documentation and more.
 
HEAT Software Solutions logo
 
This best-of-breed help desk, customer service and call cent system boasts more than 15 years experience. HEAT by FrontRange Solutions is flexible and easy to integrate and administer. No programmer needed.
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This best-of-breed help desk, customer service and call cent system boasts more than 15 years experience. HEAT by FrontRange Solutions is flexible and easy to integrate and administer. No programmer needed.

Call us for a free FastStart Consultation: (844) 852-3639


 
KANA Express logo
 
KANA Express is a suite of web-based CRM solutions. Intuitive and user-friendly for both agents and customers, we think it's a great fit for many companies with at least $50M in annual revenue in B2C marketing and service.
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KANA Express is a suite of web-based CRM solutions. Intuitive and user-friendly for both agents and customers, we think it's a great fit for many companies with at least $50M in annual revenue in B2C marketing and service.
 
GreenRope logo
 
GreenRope allows businesses to consolidate all customer conversations in one central location. Focused at small businesses, this powerful CRM solution offers real-time tracking, marketing & survey tools and web analytics.
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GreenRope allows businesses to consolidate all customer conversations in one central location. Focused at small businesses, this powerful CRM solution offers real-time tracking, marketing & survey tools and web analytics.
 
ProBusinessTools logo
 
For almost 15 years, ProBusinessTools has been a leader in the industry, offering the single most popular web-based service management solution for companies of all sizes. As an entirely web-based application, PBT streamlines the entire... Read More
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For almost 15 years, ProBusinessTools has been a leader in the industry, offering the single most popular web-based service management solution for companies of all sizes. As an entirely web-based application, PBT streamlines the entire... Read More
 
InfoFlo logo
 
InfoFlo is a scalable, integrated CRM solution that can be accessed online or installed on premise. The system provides contact management, computer telephony integration, marketing and sales automation, and customer support. Users... Read More
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InfoFlo is a scalable, integrated CRM solution that can be accessed online or installed on premise. The system provides contact management, computer telephony integration, marketing and sales automation, and customer support. Users... Read More
 
Deskera CRM logo
 
Deskera CRM is a powerful, web-based Customer Relationship Management solution that helps companies of all sizes gain complete visibility into their customers, past, current, and future. With Deskera CRM, you have a configurable system... Read More
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Deskera CRM is a powerful, web-based Customer Relationship Management solution that helps companies of all sizes gain complete visibility into their customers, past, current, and future. With Deskera CRM, you have a configurable system... Read More

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Commence CRM logo
 
Designed for small to midsized organizations, Commence CRM is a flexible and customizable customer relationship management system with features to help companies nurture leads and improve sales. The system includes several modules... Read More
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Designed for small to midsized organizations, Commence CRM is a flexible and customizable customer relationship management system with features to help companies nurture leads and improve sales. The system includes several modules... Read More
 
IntelliResponse Virtual Agent logo
 
IntelliResponse offers an integrated suite of digital self-service and customer engagement solutions for connecting with both prospective and existing customers. IntelliResponse can support multiple communication channels, including... Read More
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IntelliResponse offers an integrated suite of digital self-service and customer engagement solutions for connecting with both prospective and existing customers. IntelliResponse can support multiple communication channels, including... Read More
 
DYL logo
 

DYL

DYL offers an integrated system of sales tools for small businesses looking for features such as sales automation, lead management, automated dialing, and more. The platform is built to enhance direct marketing campaigns already in... Read More
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DYL offers an integrated system of sales tools for small businesses looking for features such as sales automation, lead management, automated dialing, and more. The platform is built to enhance direct marketing campaigns already in... Read More
 
Contivio Contact Center logo
 
Offering powerful, patented technologies to sales teams, marketing groups, and service operations around the world, Contivio Contact Center provides cutting-edge technologies in the cloud, giving companies both small and large the... Read More
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Offering powerful, patented technologies to sales teams, marketing groups, and service operations around the world, Contivio Contact Center provides cutting-edge technologies in the cloud, giving companies both small and large the... Read More
 
Jive logo
 
Jive is considered a trail blazer and innovator in the Social CRM market. In fact, the company was recently positioned in the leader quadrant for Gartner's Magic Quadrant for Social CRM. Jive offers a state-of-the-art social business... Read More
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Jive is considered a trail blazer and innovator in the Social CRM market. In fact, the company was recently positioned in the leader quadrant for Gartner's Magic Quadrant for Social CRM. Jive offers a state-of-the-art social business... Read More

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AddressTwo logo
 
AddressTwo CRM software is a solution that works well for small B2B and B2C business operations. This is a web-based system that can be customized with optional plugins such as mortgage and real estate CRM systems.
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AddressTwo CRM software is a solution that works well for small B2B and B2C business operations. This is a web-based system that can be customized with optional plugins such as mortgage and real estate CRM systems.
 
WebQA logo
 
Since 2001, WebQA has been providing small to mid-sized clients with flexible, cost-effective CRM software for their business, school, or organization. As one of the more affordable web-based options on the market today, WebQA serves... Read More
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Since 2001, WebQA has been providing small to mid-sized clients with flexible, cost-effective CRM software for their business, school, or organization. As one of the more affordable web-based options on the market today, WebQA serves... Read More
 
SMART QUEUE logo
 
Since 2001, AVOXI has been developing call center and VoIP solutions that serve the needs of businesses around the globe. Spanning five continents, AVOXI combines a telecom service with PBX and call center software in a hosted environment,... Read More
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Since 2001, AVOXI has been developing call center and VoIP solutions that serve the needs of businesses around the globe. Spanning five continents, AVOXI combines a telecom service with PBX and call center software in a hosted environment,... Read More
 
Infor Epiphany logo
 
Infor recognizes that maintaining customer relationships requires flexibility, transparency, and consistency and their CRM solutions are designed to provide a complete view of the right information and metrics to achieve that. Organizations... Read More
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Infor recognizes that maintaining customer relationships requires flexibility, transparency, and consistency and their CRM solutions are designed to provide a complete view of the right information and metrics to achieve that. Organizations... Read More
 
TrackerRMS CRM logo
 
TrackerRMS increases your organization's customer service efficiency. The customer support portal allows customers to submit issues, update tickets, or search the knowledge base. The software also integrates directly with Outlook.
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TrackerRMS increases your organization's customer service efficiency. The customer support portal allows customers to submit issues, update tickets, or search the knowledge base. The software also integrates directly with Outlook.

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QuestBack Enterprise Feedback Suite logo
 
Questback offers a cloud-based solution to track employee and customer loyalty through several feedback channels. It is suitable for large business and enterprises across a variety of industries including including banking, education,... Read More
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Questback offers a cloud-based solution to track employee and customer loyalty through several feedback channels. It is suitable for large business and enterprises across a variety of industries including including banking, education,... Read More
 
e-Service Suite logo
 
Epiphany’s e-Service Suite takes NetSuite a step further with a group of advanced applications to better manage the essential operations of your business. Epiphany’s goal was to allow users to personalize their cloud experience... Read More
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Epiphany’s e-Service Suite takes NetSuite a step further with a group of advanced applications to better manage the essential operations of your business. Epiphany’s goal was to allow users to personalize their cloud experience... Read More
 
MangoApps logo
 
MangoApps is a suite of social collaboration applications, combining employee social networking, messaging, team collaboration and company intranet into one consolidated platform. The company intranet is fully customizable, and no... Read More
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MangoApps is a suite of social collaboration applications, combining employee social networking, messaging, team collaboration and company intranet into one consolidated platform. The company intranet is fully customizable, and no... Read More
 
ServiceMinder logo
 
ServiceMinder by Acuere Software goes beyond basic scheduling challenges, and takes a holistic approach to field service management. ServiceMinder was launched in January of 2012, and features applications specific to creating proposals,... Read More
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ServiceMinder by Acuere Software goes beyond basic scheduling challenges, and takes a holistic approach to field service management. ServiceMinder was launched in January of 2012, and features applications specific to creating proposals,... Read More
 
CSDP Service Relationship Management logo
 
Service Relationship Management (SRM©) was designed as a service lifecycle management software solution, which uses its comprehensive functionality to provide the best field service, customer support, and reverse logistics platform... Read More
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Service Relationship Management (SRM©) was designed as a service lifecycle management software solution, which uses its comprehensive functionality to provide the best field service, customer support, and reverse logistics platform... Read More

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Vtiger CRM On Demand logo
 
Founded in 2004, Vtiger designed their integrated features to go beyond those found in a standard CRM system. Since then, the program has been tailored to meet clients’ needs based on feedback from their customer base. Built for... Read More
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Founded in 2004, Vtiger designed their integrated features to go beyond those found in a standard CRM system. Since then, the program has been tailored to meet clients’ needs based on feedback from their customer base. Built for... Read More
 
amoCRM logo
 
amoCRM’s sales management service is a web based platform available anywhere with an Internet connection. Users of the system can manage their pipeline, sales team and receive analytic feedback and reports. In addition, users can... Read More
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amoCRM’s sales management service is a web based platform available anywhere with an Internet connection. Users of the system can manage their pipeline, sales team and receive analytic feedback and reports. In addition, users can... Read More
 
AgentCubed logo
 
Founded in 2009, AgentCubed focuses on delivering powerful lead management and CRM solutions specific to those in the insurance industry. By partnering with other leaders in the industry, AgentCubed is able to offer a comprehensive... Read More
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Founded in 2009, AgentCubed focuses on delivering powerful lead management and CRM solutions specific to those in the insurance industry. By partnering with other leaders in the industry, AgentCubed is able to offer a comprehensive... Read More
 
Contactability LeadManager logo
 
Contactability LeadManager is a powerful, cloud-based marketing platform that was created to help companies increase visibility, monitor leads moving through the pipeline, and track closed deals. This comprehensive solution relies... Read More
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Contactability LeadManager is a powerful, cloud-based marketing platform that was created to help companies increase visibility, monitor leads moving through the pipeline, and track closed deals. This comprehensive solution relies... Read More
 
BigWave logo
 
BigWave can provide the tools to improve operational efficiency by replacing manual procedures and spreadsheets for Field Service businesses. It is mobile-friendly, allowing users to work directly from the field.
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BigWave can provide the tools to improve operational efficiency by replacing manual procedures and spreadsheets for Field Service businesses. It is mobile-friendly, allowing users to work directly from the field.

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Desk.com logo
 
Created for customer service professionals, Desk.com is a customer support engine for rapidly-growing companies. The system integrates with Salesforce, and contains a variety of reporting features that aim to help administrators make... Read More
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Created for customer service professionals, Desk.com is a customer support engine for rapidly-growing companies. The system integrates with Salesforce, and contains a variety of reporting features that aim to help administrators make... Read More
 
Gazelle logo
 
Origo Software, founded a decade ago, is an innovative company with a vision and passion for realizing the promise of content convergence. Origo Software’s Gazelle Platform connects information, communications, and people in a single,... Read More
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Origo Software, founded a decade ago, is an innovative company with a vision and passion for realizing the promise of content convergence. Origo Software’s Gazelle Platform connects information, communications, and people in a single,... Read More
 
Salesboom Cloud CRM logo
 
Salesboom Cloud CRM is a cloud-based customer relationship management (CRM) system. The user interface within the system was designed for quick end user adoption, and most functions can be accessed with just a few clicks. Every company... Read More
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Salesboom Cloud CRM is a cloud-based customer relationship management (CRM) system. The user interface within the system was designed for quick end user adoption, and most functions can be accessed with just a few clicks. Every company... Read More
 
Centurion, Inc. CARES logo
 
Centurion has been delivering customizable communication solutions to companies and government agencies since 1981. At the core of their system is the integrated call center software, CARES™ (Communication and Relationship Engagement... Read More
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Centurion has been delivering customizable communication solutions to companies and government agencies since 1981. At the core of their system is the integrated call center software, CARES™ (Communication and Relationship Engagement... Read More
 
SpiceCSM logo
 
SpiceCSM offers an array of powerful products and services that have been developed to increase the success and efficacy of any customer care organization. Supporting businesses of any size with 20 or more agents, SpiceCSM offers companies... Read More
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SpiceCSM offers an array of powerful products and services that have been developed to increase the success and efficacy of any customer care organization. Supporting businesses of any size with 20 or more agents, SpiceCSM offers companies... Read More

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Aplicor logo
 
Aplicor 3C is a web-based CRM solution with a multitude of integrated applications. It's a good fit for several industries, including Accounting, Advertising, Media, Distribution, and Consulting.
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Aplicor 3C is a web-based CRM solution with a multitude of integrated applications. It's a good fit for several industries, including Accounting, Advertising, Media, Distribution, and Consulting.
 
SmartTouch Interactive logo
 
We think homebuilders and real estate agents looking for a web-based CRM solution should put Smart Touch Interactive on their shortlist. Several applications are available standalone, or within a comprehensive, integrated suite.
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We think homebuilders and real estate agents looking for a web-based CRM solution should put Smart Touch Interactive on their shortlist. Several applications are available standalone, or within a comprehensive, integrated suite.
 
UseResponse logo
 
UseResponse is an idea management solution designed to organize a community of customers and provide support to them. It features a help desk ticketing system along with social CRM. With UseResponse’s social CRM application, customer... Read More
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UseResponse is an idea management solution designed to organize a community of customers and provide support to them. It features a help desk ticketing system along with social CRM. With UseResponse’s social CRM application, customer... Read More
 
Vantage Integrated Production (VIP) logo
 
Vantage Integrated Production (VIP) is a complete end-to-end integrated system created specifically to support to the mortgage sales and marketing process, from full mortgage application to LOS integration. It is web-based, and provides... Read More
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Vantage Integrated Production (VIP) is a complete end-to-end integrated system created specifically to support to the mortgage sales and marketing process, from full mortgage application to LOS integration. It is web-based, and provides... Read More
 
Answerbase logo
 
With an impressive client base and a full suite of CRM features, Answerbase is a robust solution for mid-size and enterprise-level companies looking for Marketing Automation and analytics, Customer Service and Support, Social CRM,... Read More
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With an impressive client base and a full suite of CRM features, Answerbase is a robust solution for mid-size and enterprise-level companies looking for Marketing Automation and analytics, Customer Service and Support, Social CRM,... Read More

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Oracle Siebel CRM logo
 
An early pioneer in the sales force automation (SFA) space, Oracle Siebel CRM has adapted to technology shifts over the years to remain one of the top customer relationship management (CRM) products on the market. Siebel CRM is a... Read More
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An early pioneer in the sales force automation (SFA) space, Oracle Siebel CRM has adapted to technology shifts over the years to remain one of the top customer relationship management (CRM) products on the market. Siebel CRM is a... Read More
 
CA Service Desk Manager logo
 
CA Service Desk Manager from CA Technologies offers a comprehensive set of service and support tools. It integrates all stages and elements of service desk operations into a single platform, including service requests, incident, change,... Read More
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CA Service Desk Manager from CA Technologies offers a comprehensive set of service and support tools. It integrates all stages and elements of service desk operations into a single platform, including service requests, incident, change,... Read More
 
SAP Cloud for Sales logo
 
SAP Cloud for Sales is a cloud-based suite of sales-centric applications from SAP, a longtime provider of enterprise ERP and CRM solutions. As a modern, online evolution of SAP’s widely adopted on-premise sales force automation (SFA)... Read More
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SAP Cloud for Sales is a cloud-based suite of sales-centric applications from SAP, a longtime provider of enterprise ERP and CRM solutions. As a modern, online evolution of SAP’s widely adopted on-premise sales force automation (SFA)... Read More
 
Parature logo
 
Parature is a cloud-based customer service solution designed especially for small to midsized businesses (SMBs). Its key strengths lie in its knowledge base, which allows companies to provide self-service options for customers so they... Read More
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Parature is a cloud-based customer service solution designed especially for small to midsized businesses (SMBs). Its key strengths lie in its knowledge base, which allows companies to provide self-service options for customers so they... Read More
 
Pega CRM logo
 
Pega CRM is an enterprise-level customer relationship management (CRM) solution by Pegasystems, a leading provider of business process management (BPM) solutions. It includes sales, marketing and customer service applications, complete... Read More
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Pega CRM is an enterprise-level customer relationship management (CRM) solution by Pegasystems, a leading provider of business process management (BPM) solutions. It includes sales, marketing and customer service applications, complete... Read More

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Kayako logo
 
Kayako is a cloud-based customer support platform that integrates various support channels such as email, live chat and phone calls. This integration helps users manage multi-channel customer support and assists with internal and customer-facing... Read More
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Kayako is a cloud-based customer support platform that integrates various support channels such as email, live chat and phone calls. This integration helps users manage multi-channel customer support and assists with internal and customer-facing... Read More
 
Sellsy logo
 
Sellsy is a cloud-based sales management solution for small to midsize businesses. Features include time tracking, sales automation and a help desk. It is suitable for industries such as advertising, construction, non-profit and retail. The... Read More
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Sellsy is a cloud-based sales management solution for small to midsize businesses. Features include time tracking, sales automation and a help desk. It is suitable for industries such as advertising, construction, non-profit and retail. The... Read More
 
Ivinex CRM logo
 
Ivinex offers multiple deployments options, either as an on-premise or web-based solution. The system is a fit for businesses in an expansive range of industries such as healthcare, manufacturing, retail, technology and much more.... Read More
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Ivinex offers multiple deployments options, either as an on-premise or web-based solution. The system is a fit for businesses in an expansive range of industries such as healthcare, manufacturing, retail, technology and much more.... Read More
 
Oracle E-Business Suite CRM logo
 
Oracle E-Business Suite is a comprehensive system of integrated global business applications, including a suite of on-premise customer relationship management (CRM) applications designed to help sales, service and marketing departments... Read More
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Oracle E-Business Suite is a comprehensive system of integrated global business applications, including a suite of on-premise customer relationship management (CRM) applications designed to help sales, service and marketing departments... Read More
 
Nimble logo
 
Nimble offers browser widget and mobile-based sales force automation and social CRM solution for small and midsize businesses. The solution automatically populates customer profiles and interaction histories from contact lists, email... Read More
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Nimble offers browser widget and mobile-based sales force automation and social CRM solution for small and midsize businesses. The solution automatically populates customer profiles and interaction histories from contact lists, email... Read More

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Workbooks logo
 
Developed by a team of entrepreneurs based in the UK, Workbooks is a robust SaaS-based CRM system offering marketing and sales automation, customer service and support, and a host of other useful business and customer relationship... Read More
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Developed by a team of entrepreneurs based in the UK, Workbooks is a robust SaaS-based CRM system offering marketing and sales automation, customer service and support, and a host of other useful business and customer relationship... Read More
 
Infor CRM (formerly Saleslogix) logo
 
Infor CRM provides a complete view of contacts and interactions across user organizations. Buyers can use this CRM to increase efficiency as they identify prospects, deliver care, acquire customers and manage relations.
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Infor CRM provides a complete view of contacts and interactions across user organizations. Buyers can use this CRM to increase efficiency as they identify prospects, deliver care, acquire customers and manage relations.
 
Capsule logo
 
Capsule is a Web-based CRM application that enables small and midsize organizations to keep track of the people and organizations they do business with, along with their interactions and opportunities in the sales pipeline. Capsule... Read More
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Capsule is a Web-based CRM application that enables small and midsize organizations to keep track of the people and organizations they do business with, along with their interactions and opportunities in the sales pipeline. Capsule... Read More
 
Apptivo logo
 
Apptivo is an integrated Web-based suite of over 50 modules (called “Apps”) designed to help small businesses manage a wide range of functions, including financials, human resources and supply chain management. Apptivo’s CRM... Read More
Rating:            (128)
Rating:
        (128)
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Apptivo is an integrated Web-based suite of over 50 modules (called “Apps”) designed to help small businesses manage a wide range of functions, including financials, human resources and supply chain management. Apptivo’s CRM... Read More
 
Batchbook logo
 
Batchbook is a cloud-based social customer relationship management (CRM) system that enables small and midsize businesses (SMBs) to create rich customer records. Custom fields allow you to flesh out contacts with detailed information... Read More
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