297,952 companies have chosen the right software using our
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Craig Borowski, Market Research Associate
Last updated: May 28, 2015

135 more products to consider

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NetSuite NetSuite CRM+ is a best-in-class customer service management solution designed to upsell and increase revenue - ensuring customers are properly routed and giving customers real-time access to order status, tracking and more.
        29 Reviews
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 Demo

83

Recommendations
in the last 30 days
3CLogic Cloud Contact Center 3CLogic offers a versatile, highly scalable cloud-based contact center. 3CLogic's Cloud Contact Center harnesses their unique V-TAG technology to deliver affordable technology for both inbound and outbound centers.
        22 Reviews
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11

Recommendations
in the last 30 days
GoldMine Goldmine CRM meets the service needs of large and small companies alike by helping optimize every customer engagement. It offers multichannel support, knowledge management, case tracking and escalation.
         17 Reviews
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1

Recommendations
in the last 30 days
Workbooks Workbooks is a fully integrated Customer Relationship Management system specializing in Sales and Marketing Automation, as well as Customer Service and Support, ensuring that all customer engagement can be stored in one space.
        14 Reviews
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3

Recommendations
in the last 30 days
Virtual Contact Center by 8x8 Virtual Contact Center by 8x8 run off of a cloud-based architecture, which is optimal for organizations looking to implement their customer service management software quickly and reduce their initial, up-front investment.
        11 Reviews
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 Demo

17

Recommendations
in the last 30 days
 

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Cosential Cosential is designed to meet the industry-specific requirements of architects, engineers and construction companies. Customer service and support is offered as part of the integrated suite of CRM applications.
        10 Reviews
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3

Recommendations
in the last 30 days
Microsoft Dynamics CRM Microsoft Dynamics CRM equips employees with the tools and resources to deliver excellent customer service across many industries. Features include predictive analytics, case management, chat capabilities and task automation.
         10 Reviews
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30

Recommendations
in the last 30 days
Zipwire This cloud-based call center solution offers tools to manage inbound, outbound or blended calls. Zipwire can be scaled to fit the needs of a small organization or those of an enterprise company with thousands of seats.
        9 Reviews
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1

Recommendations
in the last 30 days
inContact Hosted Call Center inContact is a best-of-breed hosted call center system that can be sold as an integrated suite with customer service & support software. This application helps businesses manage and resolve customer support inquiries.
        9 Reviews
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12

Recommendations
in the last 30 days
PhaseWare Tracker PhaseWare Tracker is a legacy provider of service and support software for midmarket organizations. The system is available in both a hosted and licensed version. It is flexible enough to meet the needs of any service environment.
        8 Reviews
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 Demo

2

Recommendations
in the last 30 days
 

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SalesOutlook CRM SalesOutlook CRM was designed to build upon the practicality and familiarity of the Microsoft Outlook platform. The system integrates easily with Constant Contact, providing an efficient way to create an ideal email campaign.
         8 Reviews
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29

Recommendations
in the last 30 days
SmartTouch Interactive Smart Touch Interactive is a web-based CRM designed to address the needs of real estate agents and homebuilders. An integrated suite of applications includes Marketing Automation, Sales Automation, Social CRM, and Help Desk.
        7 Reviews
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4

Recommendations
in the last 30 days
CXM CXM is a fully customizable customer relationship management (CRM) solution designed for small businesses, service-based businesses and medical practices, while providing enterprise-level security and support.
        5 Reviews
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20

Recommendations
in the last 30 days
Mothernode CRM Mothernode CRM helps business track every activity related to their customers. This enables businesses to provide the most comprehensive customer service and support, and strengthens the customer relationship.
        5 Reviews
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7

Recommendations
in the last 30 days
Freshservice Freshservice is a powerful IT Service Management solution from Freshdesk. This cloud-based system frees IT departments from clunky, server-based solutions, offering on-the-go mobility, powerful features, and flexible pricing.
        3 Reviews
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 Demo

16

Recommendations
in the last 30 days
 

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BNTouch Mortgage CRM BNTouch Mortgage CRM was established to meet the specific requirements of mortgage brokers, bankers, and loan officers seeking a Customer Relationship Management system with advanced marketing and lead nurturing capabilities.
        3 Reviews
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10

Recommendations
in the last 30 days
ServiceNow Express For enterprise companies that need an effective way to manage the communication between their employees and IT teams, ServiceNow provides a meaningful way to improve internal interactions, as well as track usage of IT assets.
         3 Reviews
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3

Recommendations
in the last 30 days
KANA Express With over 20 years developing CRM solutions, KANA has developed KANA Express, a web-based solution for mid-sized B2C companies. It features an integrated suite of user-friendly applications like Web Self-Service and Social CRM.
        2 Reviews
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1

Recommendations
in the last 30 days
SalesAchiever SalesAchiever is used by more than 1,000 building and construction companies worldwide. It includes leading CRM features such as marketing and sales automation, customer support, field services and more.
        2 Reviews
OnContact CRM OnContact CRM 7 is a great fit for mid-sized businesses in several verticals that need to optimize their sales, marketing and support operations. This affordable solution has flexible deployment options and is Mac compatible.
        1 Review
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 Demo

11

Recommendations
in the last 30 days
 

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SharpSpring SharpSpring is an intuitive cloud-based program that helps sales teams identify and track active leads in their pipeline through customizable drip email campaigns and integrated forms.
        1 Review
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 Demo

51

Recommendations
in the last 30 days
Vantage Integrated Production (VIP) VIP is a unique, mortgage-specific CRM system. It is a great solution for banks, credit unions, or mortgage lenders looking to consolidate their sales efforts and marketing campaigns.
        1 Review
Snapforce CRM Snapforce is an end-to-end customer relationship management (CRM) solution for companies of most sizes and industries. It automatically records all phone interactions, from both office phones and mobile devices.
       0 Reviews
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58

Recommendations
in the last 30 days
SalesNOW SalesNOW is a mobile-friendly CRM solution designed for workforces on-the-go. The system has apps tailored specifically for Android, Apple and Blackberry phones and provides users access from any connected mobile device.
       0 Reviews
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49

Recommendations
in the last 30 days
Infor CRM (formerly Saleslogix) Infor CRM is a CRM offering for midmarket organizations, with a core strength in sales force automation. With multiple deployment options, users have a consistent user experience, whether in-office or on the go.
       0 Reviews
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39

Recommendations
in the last 30 days
 

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Agiloft Agiloft has solutions for business process management with applications like web self-service, knowledge management, help desk, customer service, and more. Deployed hosted or on-premise, it has many options for integration.
       0 Reviews
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19

Recommendations
in the last 30 days
Microsoft Dynamics CRM This customer relationship management solution best services mid-market and enterprise organizations. It offers industry-specific solutions that meet the needs of various industries, including government, financial services, manuf...
       0 Reviews
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13

Recommendations
in the last 30 days
FrontRange Solutions HEAT This best-of-breed help desk, customer service and call cent system boasts more than 15 years experience. HEAT by FrontRange Solutions is flexible and easy to integrate and administer. No programmer needed.
       0 Reviews
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8

Recommendations
in the last 30 days
BlueCamroo BlueCamroo is a web-based solution that allows companies to manage the full scope of their sales process with additional applications like project management, team collaboration, social CRM and customer support.
       0 Reviews
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6

Recommendations
in the last 30 days
Inbenta Developed for e-commerce companies, Inbenta offers a knowledge base, support ticket system, web self service and more. This system offers web-based deployment including mobile capabilities.
       0 Reviews
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6

Recommendations
in the last 30 days
 

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Infor Epiphany As a recognized industry leader, Infor's Epiphany and Orbis combine CRM and MRM to give companies critical tools for identifying opportunities, monitoring sales cycles and maintaining relationships with current customers.
       0 Reviews
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4

Recommendations
in the last 30 days
Healthcare Relationship Cloud Healthcare Relationship Cloud by hc1 is a healthcare-specific CRM solution designed to increase communication between doctors and patients. It offers sales automation, channel management, and more within its suite.
       0 Reviews
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4

Recommendations
in the last 30 days
Ivinex CRM Founded in 2006, Ivinex Software is a flexible, customizable CRM for mid-sized business in a expansive range of industries. This system can be hosted on-site or in the cloud, allowing users to access it on any device in real time.
       0 Reviews
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3

Recommendations
in the last 30 days
Aplicor 3C Aplicor 3C offers many integrated applications for Customer Relationship Management. Marketing Automation, Sales Automation, Web Self-Service, Knowledge Management and more are available in a web-based platform.
       0 Reviews
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2

Recommendations
in the last 30 days
bxp software bxp software is a web-based, modular customer management solution that offers applications for customer service, call center, and help desk, among others. Developed for simple and multi-channel users.
       0 Reviews
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2

Recommendations
in the last 30 days
 

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ScribbleLive ScribbleLive is a web-based platform with tools for marketing automation, social CRM, and customer support. It's primarily used to publish content such as articles and blog posts, and then analyze the performance of that content.
       0 Reviews
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2

Recommendations
in the last 30 days
IntelliResponse Virtual Agent IntelliResponse Virtual Agents is a powerful customer service and support solution that empowers larger organizations to create and offer an engaging web self-service experience to prospective and existing customers.
       0 Reviews
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1

Recommendations
in the last 30 days
Vocalcom Cloud Contact Center Vocalcom Contact Center Software dramatically increases contact center performance through efficiency gains. Transform contact centers into profit centers with unmatched agility, simplicity of use, and manageability.
       0 Reviews
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1

Recommendations
in the last 30 days
Pipedrive Pipedrive is a stand-alone sales solution with strong reporting features and an easy-to-use visual interface that mirrors the natural flow of the sales pipeline, making it ideal for smaller businesses looking to manage leads.
        22 Reviews
My eToolbox With advanced features in billing, marketing, and sales management, My eToolbox is a versatile Field Service solution ideal for small to mid-sized companies looking for a better way to manage employees in the field.
        22 Reviews
 

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Zoho CRM This Web-based CRM developer has more than a decade of experience providing contact management and automated workflow. Zoho is highly customizable and easy to use with a drag-and-drop interface and intuitive dashboard.
        18 Reviews
Help Scout Help Scout is a web-based, scalable help desk solution that gives small businesses or teams a single email inbox to address customer concerns and engage their audience. Help Scout is the industry's first "invisible help desk."
       14 Reviews
GoldMine Premium Edition Over 1,000,000 business owners depend on Goldmine for their CRM needs. This robust system is known for its user-friendly interface and flexible features, perfect for customer service and marketing teams in any industry.
         13 Reviews
Nimble Nimble is a sales force automation and social CRM solution for small and midsize businesses. It automatically populates rich customer profiles and interaction histories from email conversations, social signals and other sources.
        12 Reviews
Nutshell Nutshell is an online CRM system with strong sales features for small to midsize businesses. It encourages user adoption through clean, straightforward user interface design and an intuitive mobile app.
        9 Reviews
 

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UserVoice UserVoice is a customer service and engagement solution, with strong self-service, social media integration and analytics features, in addition to a user-friendly trouble ticketing system for managing inquiries.
        8 Reviews
1CRM 1CRM goes beyond standard sales and marketing capabilities to also include tools that will manage orders, inventory, projects, and customer service. The software is accessible on smart phones, tablets and other portable devices.
        7 Reviews
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8

Recommendations
in the last 30 days
SAP - CRM Whether over the phone or online, SAP allows you to engage with your customers at all times. The CRM solution offers tools for service teams to speed issue resolution and finetune operations.
        7 Reviews
Saleslogix Infor CRM is an award-winning CRM system designed to resolve issues and deliver exceptional customer service. Features include case management, self-service options and automated ticket processing.
        6 Reviews
Oracle Siebel CRM An early pioneer in CRM, Oracle Siebel CRM is a comprehensive system that includes a range of sales, marketing and customer service applications, making it ideal for enterprises requiring a sophisticated, highly customizable syste
         6 Reviews
 

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Kayako Kayako's customer service platform and on-premise help desk and customer support solution combines email, live chat and phone into a fully integrated system. Kayako is available in three tiers as a cloud-based service.
        5 Reviews
AgencyBloc AgencyBloc is built specifically for small to medium-sized life and health insurance agencies. AgencyBloc helps manage agent commissions, track insurance carriers and policies, share and control agency documentation and more.
        4 Reviews
LogicBox CRM LogicBox CRM offers organizations a completely customizable, cloud-based system that is also affordable. LogicBox CRM is a single, integrated system with customizable modules, databases, notifications and reports.
        4 Reviews
FieldAware FieldAware is a SaaS solution designed for small to midsized organizations looking to automate their field service management. The functionality and affordability gives small businesses access to enterprise-level automation.
        4 Reviews
Diamond Relations Designed for the jewelry industry, Diamond Relations is a web-based CRM system that includes salesforce automation (SFA) and customer service and support functionality. It's a great fit for jewelers of most sizes.
       3 Reviews
 

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HappyFox HappyFox is a unique system designed to simplify and streamline the client support process, with a ticket organization feature that lets client support members sort requests according to priority, improving response times.
        3 Reviews
Apptivo Apptivo is a cloud-based suite of over 50 modules that help small businesses manage a wide range of functions, with a foundation in CRM. It includes modules for sales management, marketing automation and customer service.
        3 Reviews
WORKetc WORKetc is a Web-based integrated CRM software with project management, invoicing, help desk and sales and marketing management capabilities. It features customer life cycle management, sales, billing support and others.
        2 Reviews
Capsule Capsule is a Web-based CRM application that enables small businesses to manage contacts, interactions, tasks, reminders and sales opportunities. It offers a range of customization options, such as custom fields and tags.
        2 Reviews
RightNow CX RightNow CX is a B2C solution designed to optimize your customer's service experience across all channels, including social media, the call center, online chat and web self-service. The system is delivered in the cloud.
        2 Reviews
 

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Sage CRM Sage CRM offers a scalable customer relationship management platform that can be deployed both on-premise and in the cloud. The software is designed to scale as your business grows.
        2 Reviews
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101

Recommendations
in the last 30 days
Launchpad Launchpad by V12 Group is a powerful marketing automation platform. The software helps marketers leverage acquisition data to better define traits in current and prospective customers and then apply that to multi-channel outreach.
       1 Review
Really Simple Systems Really Simple Systems CRM is a Web-based solution for small businesses and divisions of larger companies. Its free version includes sales automation, with premium editions also offering marketing and customer service applications.
       1 Review
EBSuite Ideal for companies with client support teams of 25 or less looking to better manage client support issues or incidental questions, EBSuite is a web-based, customizable support, sales, marketing and project management tool.
       1 Review
SprinxCRM SprinxCRM is a CRM solution for small businesses and divisions of larger company. It includes a range of modules for sales and marketing, as well as integration and synchronization with Microsoft Outlook and Gmail.
        1 Review
 

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GoToAssist GoToAssist from Citrix combines remote support and service desk management into a fully integrated, cloud-based solution. It also includes a knowledge management center and comprehensive ticketing and incident management system.
        1 Review
Vtiger CRM On Demand Vtiger is a user-friendly and intuitive CRM solution that manages the entire customer lifecycle. In addition to their powerful features and tools, the system supports integration with popular applications like Outlook and Gmail.
        1 Review
BigWave Mobile-friendly BigWave is a Field Service solutions designed for professionals looking to streamline operations. Since 2005 it has helped many major retailers and multi-site companies improve their field service operations.
        1 Review
PeopleSoft CRM Oracle PeopleSoft CRM provides a family of CRM applications for several business processes. Primarily targeted towards mid and enterprise-sized organizations, this solution can only be deployed on-premise.
        1 Review
Parature Designed especially for SMBs, Parature CRM incorporates key capabilities for knowledge management, self service portals and multichannel interactions. This solution is only available for cloud deployment.
        1 Review
 

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SoftVu Specifically designed for the financial services industry, SoftVu’s marketing automation software is used by global brands including Capital One, Chase and Citizens Bank.
        1 Review
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1

Recommendations
in the last 30 days
OnContact CRM 7 OnContact is a CRM system that can be delivered both on-premise or as a hosted solution. It has strong customer service features for the midmarket, including issue tracking, knowledge base and contract management.
       0 Reviews
Pivotal CRM Pivotal CRM is a fully featured customer relationship management (CRM) platform suited to organizations of all sizes. Core modules include marketing automation, lead management, sales force automation, customer service and more.
       0 Reviews
Cynergy Software Cynergy Software is one of the best Help Desk Software /CRM solutions on the market today for internal employee and external customer ticketing support that includes detailed ticketing, knowledge base, calendar, asset management, ...
       0 Reviews
LiveHelpNow LiveHelpNow is a subscription-based customer service and support solution, providing a complete help desk suite that is Web-based and suited for any size business.
       0 Reviews
 

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ServiceWise For IT departments looking for an ITIL ready, out of the box service and help desk system, ServiceWise offers point-and-click functionality that can be flexed to meet the needs of organizations requiring robust customer support.
       0 Reviews
ContactWise CRM GroupLink's ContactWise CRM is a powerful on-premise solution for organizations across all industry verticals. It's a highly secure system with strong customer service and support features, as well as web-access on mobile devices.
       0 Reviews
ProBusinessTools As the number one web-based service management solution on the market, ProBusinessTools is a complete service management solution. ProBusinessTools offers end-to-end functionality to manage scheduling, accounting and reporting.
       0 Reviews
Deskera CRM Deskera CRM is an extremely affordable Customer Relationship Management solution that is suitable for businesses of all sizes, from SMB to Enterprise level. In addition to CRM, Deskera offers a complete line of open source modules
       0 Reviews
Commence CRM With more than 25 years in the industry, Commence CRM is a customizable and modular system to help small and midsized organizations convert leads into sales, with functions to nurture prospects throughout the sales cycle.
       0 Reviews
 

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Contivio Contact Center As one of the most advanced contact center solutions on the market today, Contivio Contact Center is a completely cloud-based system that provides a powerful virtual contact center to any company with more than five operators.
       0 Reviews
Jive Jive is a leading provider of social business software. With platforms to support your sales, marketing and customer service operations, Jive offers the tools your business needs to create effective social communities.
       0 Reviews
WebQA WebQA has been helping growing businesses effectively manage their customers since 2001. This affordable web-based solution is easily applicable to most businesses, schools, governments, and organizations.
       0 Reviews
SMART QUEUE Since 2001, AVOXI has been developing call center and VoIP solutions that serve the needs of businesses around the globe. Spanning five continents, AVOXI combines a telecom service with PBX and call center software in a hosted env...
       0 Reviews
QuestBack Enterprise Feedback Suite QuestBack Enterprise Feedback Suite is a unique Social CRM platform that focuses on utilizing the power of customer feedback to build a better business, and analyzes information taken from social media sources.
       0 Reviews
 

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e-Service Suite e-Service Suite offers powerful functionality to better manage your field service operations. This web-based system fully integrates within NetSuite and can be accessed from any mobile device or tablet.
       0 Reviews
MangoApps MangoApps combines an employee social network, team collaboration and intranet in a suite of social collaboration tools giving users access to information in real time, from any internet ready device.
       0 Reviews
Alert Stratus Alert Stratus is a comprehensive, unified service management system based upon the Microsoft Dynamics CRM platform. It is a particularly good fit for service-based companies, such as Maintenance and Field Service.
       0 Reviews
ServiceMinder Launched in 2012, ServiceMinder is a sleek, intuitive mobile field-service solution that features applications to improve proposal creation, the tracking of campaigns, and the overall management of pending sales.
       0 Reviews
CSDP Service Relationship Management (SRM©) Service Relationship Management (SRM©) is a service lifecycle management solution designed to address operational inefficiencies, track analytics, and, at its core, build a company's partnership with each customer post-sale.
       0 Reviews
 

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amoCRM AmoCRM is a modern, cloud-based customer relationship management tool geared towards small and midsized businesses. It offers unique features, add-ons, and integrations with other popular systems like Gmail and Zendesk.
       0 Reviews
AgentCubed AgentCubed is an all-in-one lead management and CRM solution designed specifically for insurance agencies and agents. WIth customizable features and tools, it's a great match for any size organization, even a large call center.
       0 Reviews
Contactability LeadManager Contactability LeadManager is an all-in-one marketing and sales automation solution that delivers the tools to streamline the sales process, track leads in the pipeline, and stay connected with current customers.
       0 Reviews
TrackVia TrackVia was deveoped on a unique platform that lets businesses custom-build their CRM system from scratch, or use existing spreadsheets as a template. It bridges the gap between complex CRMs and more basic tracking options.
       0 Reviews
Gazelle Gazelle Platform combines client information and communication from all sources in a single, easy-to-use system. This web-based solution offers instant, comprehensive information to help users make intelligent business decisions.
       0 Reviews
 

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Centurion, Inc. CARES On the market for over 30 years, Centurion CARES delivers a comprehensive integrated call center solution. It is scalable enough to fit the needs of different sized companies and offers additional add-ons like CRM.
       0 Reviews
SpiceCSM SpiceCSM products are designed to optimize the efforts of any customer care organization. This innovative systems gives agents the flexibility they need to adapt in real-time to any customer interaction and quickly resolve issues.
       0 Reviews
ServicePRO ServicePRO from HelpSTAR is a powerful, web-based help desk solution. It is quick to be up and running, and comes with intuitive tools for managing documents, assets and customer service.
       0 Reviews
Answerbase With an impressive client base and a full suite of CRM features, Answerbase is a robust solution for mid-size and enterprise-level companies looking for Marketing Automation and analytics, Customer Service and Support, Social CRM,...
       0 Reviews
CA Service Desk Manager CA Technologies' Service Desk Manager is a comprehensive suite of service and support tools that automates support, self-service and advanced analyses. It’s designed to improve IT department efficiency and the customer experience.
       0 Reviews
 

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ManageEngine ServiceDesk Plus ServiceDesk Plus allows help desk and IT management staff create, access and resolve requests with a high degree of process automation. It includes project and contract management solutions as well as features for ITIL.
       0 Reviews
SAP Cloud for Sales SAP Cloud for Sales is an online suite of sales applications, including sales force automation, sales enablement and sales analytics. It offers dedicated mobile apps, and integrations with SAP’s popular on-premise CRM product.
       0 Reviews
Pega CRM Pega CRM is a model-based customer engagement solution for enterprises. It includes sales, marketing and customer service applications that leverage predictive analytics to contextually recommend next actions.
       0 Reviews
Adobe Marketing Cloud Adobe Marketing Cloud is an integrated, comprehensive marketing system that features a wide set of solutions, including Adobe Analytics, Adobe Target, Adobe Social, Adobe Experience Manager and more.
       0 Reviews
Sellsy Sellsy has a unique take on CRM by offering a wide range of features modularly, allowing businesses to create a system that's tailor-fit to their needs. It's offered as a web-based deployment for small to mid-sized organizations.
       0 Reviews
 

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Oracle E-Business Suite CRM Oracle E-Business Suite offers over 50 on-premise enterprise CRM applications designed to enable sales, service and marketing departments to make information-driven decisions, increase performance and reduce costs.
       0 Reviews
Batchbook Batchbook is a cloud-based social CRM system that enables small and midsize businesses to create rich customer records, using custom fields for industry-specific information and social data from Facebook, Twitter and LinkedIn.
       0 Reviews
Amdocs Customer Management Amdocs Customer Management is a CRM solution for communications service providers (CSPs). It allows CSPs to deliver more consistent sales and customer support interactions in-store, on the phone, via email and on social channels.
       0 Reviews
Onyx CRM Aptean Onyx CRM is an enterprise-level CRM tool that is deployed via the cloud. It integrates with the Experian Data Quality service to automatically identify and correct customer address email.
       0 Reviews
ActiveCampaign ActiveCampaign is a marketing and sales software suite with an emphasis on email marketing for small to midsize businesses. It includes a drag-and-drop email designer, social media integration and a range of reporting features.
       0 Reviews
 

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OASIS OASIS is a user-friendly system that offers marketing and sales automation, call center and field service capabilities, and more. It can be installed quickly as either a web-based solution, or on-premise.
       0 Reviews
BusinessMan CRM/ERP A fully integrated ERP solution, BusinessMan provides a custom solution that can be tailored to each company's needs, and offers modules in Finances, HR, Marketing, CRM, sales and lead tracking, and more.
       0 Reviews
CRMnext CRMnext is an award winning Web-based platform that allows for the tracking of customer-related and marketing activities, from lead capture to post-sale.
       0 Reviews
bpm’online Sales Bpm'online is a complete cloud-based customer relationship management tool that allows users to collaborate on projects, streamline interactions with clients, and easily view every action that contributes to a sale.
       0 Reviews
SAP Marketing Suite SAP Marketing Suit is an integrated suite of marketing applications for enterprise-level businesses. Functionality includes campaign management, marketing resource management, advanced marketing analytics and social collaboration.
       0 Reviews
 

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SAP Cloud for Service SAP Cloud for Service is a Web-based customer support solution for enterprise-level businesses. It offers a broad range of features, including omnichannel ticket management, social collaboration and advanced analytics.
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OrangeCRM With over 10 years of experience, OrangeCRM by Aexxis has managed over 12 million customer records. We recommend this system to organizations seeking a CRM that will grow alongside them, while offering dynamic software for all.
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ePowerCenter Astute Solutions' fully integrated ePowerCenter is a customer relationship management solution designed to provide users with all relevant information related to a customer's contact history.
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Telemation Telemation from Database Systems is a highly scalable customer relationship management solution for call center centers of all sizes. It uses its own telephony system and computer telephony integration for advanced call functions.
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Synchrony Synchrony's centralized contact center management solution integrates multiple systems, giving agents access to several channels at once. It offers existing content and service resources simultaneously to increase efficiency.
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Help Desk Premier Help Desk Premier's help desk software offers users ticket and knowledgebase management, asset and change inventory, tracking tools and more. Its workflow management emphasizes customer communication.
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assyst assyst is an enterprise-class customer relationship management (CRM) solution that provides IT services management with a comprehensive list of features that are tailored to health care, manufacturing and the public sector.
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Relenta CRM Relenta CRM is a web-based contact and task management solution that automatically links events, tasks, sales, timelines, and contacts in a centralized system. Any email correspondence is updated in real-time.
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HP Service Manager HP Service Manager offers smart analytics and is capable of consolidating all aspects of service management within a single contact point for all core IT process.
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Centerbase Centerbase is a system that provides marketing automation, sales automation and customer support solutions. It can be integrated with Microsoft Office and is available for Web-based or on-premise deployment.
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X2Engine X2Engine is an open-source customer relationship management (CRM) software with integrated marketing, sales and customer service functionalities. This system can be implemented both on-premise and in the cloud.
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Whisbi Whisbi is a Web-based customer support solution that offers real-time video communication, co-browsing and Web chat features to help make customer support more interactive.
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knowledgeAgent knowledgeAgent is a knowledgebase solution for call center agents that is suitable for organizations of all sizes. This system can only be deployed in the cloud. It offers collaboration tools, natural language processing and more.
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faqtAgent faqtAgent is an FAQ search tool for call center agents suited for organizations of all sizes. Its self-service feature enables customers to accurately answer their questions. This system can only be deployed in the cloud.
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Next Generation CRM Next Generation CRM is a Web-based customer relationship management (CRM) system suitable for financial services, insurance and health care industries that provides a comprehensive view of clients' customers.
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Horizon HQ Horizon HQ is a cloud-based customer relationship management (CRM) solution suitable for small to midsize businesses. It offers a real-time dashboard and social media engagement and monitoring functionality, among other features.
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LiveChat LiveChat's cloud-based platform offers core functionality as well as a wide range of add-on modules and integrations with third-party customer relationship management (CRM) platforms. It is suited for businesses of all sizes.
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LiveAgent LiveAgent is an online live chat platform offered as both Web-based and on-premise installations. It features ticket management, online self-service portals and change and license management.
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Comm100 Live Chat Comm100's Live Chat is a scalable live chat solution for small and midsize businesses. This system also works effectively on mobile devices.
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CustomerICare CustomerICare's live chat solution is tailored to small and midsize e-commerce business needs. It offers a range of tools, such as real-time traffic monitoring, chat analytics and proactive chat invitations.
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