Amity is a cloud-based customer relationship management (CRM) software solution. This solution specializes in marketing automation and is tailored for the needs of customer success teams.
Amity allows users to automate tasks that don’t require personalized interactions with customers. They can add contacts to mailing lists and send out promotions, announcements, newsletters and more.
Users have a dashboard where they can see customer accounts. Customer account screens contain information such as when users last interacted with certain customers, when their subscriptions will expire and risk levels associated with accounts.
Amity also has an onboarding screen that shows information such as whether contracts have been signed and when. Users can see what the next appropriate onboarding action is for each account.
Amity is licensed in perpetuity. It is suitable for businesses of all sizes across a variety of industries.