For more than 10 years, Prophet by Avidian Technologies has been one of the industry's leaders in easy-to-use Customer Relationship Management software. Prophet was designed to work entirely in Outlook, a tool that almost every salesperson uses in their day to day tasks. By building the CRM solution directly into Outlook, Prophet maximizes end user adoption, one of the most critical steps to implementing a successful CRM.
Prophet is a powerful CRM solution that can be utilized by both SMBs and enterprise-level organizations looking to streamline their sales process while making their team more efficient and more profitable. With Prophet CRM, these companies and quickly create a repeatable, successful sales process.
Outlook is used as the system's interface, centralizing contact management, customer and prospect activities, email campaigns and sales reporting into a single, familiar location. Users can easily capture, input and find important contact details. The Prophet Dashboard also gives each salesperson an at-a-glance view of their pipeline and any daily tasks or appointments.
The sales automation functions in the software make it easy to check in with any number of contacts, individual or group, while also sending out automated reminders to the sales team to encourage timely follow-up. Prophet is extremely flexible and can be customized to match each company's unique sales process.
We recommend Prophet to companies in just about any industry. The software has a low one-time cost per user and can be deployed both on-premise or on the web.
Ben from BLC Textiles
Portfolio size: 2 to 5 users
It's built into Outlook. It has a simple interface, and admin is easy.
It meets my needs. It's easy to use and set up. I appreciated Avidian's ability to upload all contacts and create my database for me. It was worth the money.
It's easy to use. There are no issues: quality is good with just a few kinks to work out.
They are difficult to engage. I don't like having to be called back, etc., and there is no way to reach a tech directly by phone.
I like the ease of use. Also, the vendor is easy to work with.
The vendor isn't easy to access on the first try. The product has a few things about it that I don't like.
Jump in. It's easy to use. You will begin to realize new profits from better followthrough immediately.
Chuck from De La Salle Institute
Portfolio size: 11 to 20 users
It integrates so well with Outlook. I picked up how to use it very quickly.
It would be a perfect ten if it met one more need but I'm being nit picky. It does everything I need and then some.
Awesome! I've never had an issue with it. It's a dependable product that's always working.
If more companies were like them, consumers would live in a better place.
They worked with me and really held my hand through the whole integration process. They answered every question and were great to deal with. They worked on my schedule for meetings, which isn't always 9-5 friendly.
I would like the product to be a little more individualized to my needs but that might be asking for a lot.
Do every training and really utilize what the company offers.
Al from Commonwealth Associates Inc.
Portfolio size: 21 to 50 users
It's fairly easy to use, but results of queries and searches can be unpredictable.
It's not reliable enough for our needs. We cannot tolerate not finding data that we already entered.
The product itself is not highly developed as a commercial software should be.
Customer support is good. Implementation consultants try their best, but the product must also perform.
The staff is willing to help and seems knowledgeable.
While the staff is willing, the product is not. The overall concept is sound, but it is unpredictable in several ways. Sometimes, data you entered yourself is not retrievable, the report writer is weak, and crashes are very regular.
Get a 90-day money back guarantee and be sure to implement and test within the 90 days.