C2 ATOM Software


 

C2 ATOM is a IT service management solution that offers flexible deployment options. C2 ATOM and its service desk features are built around filtered service catalogs, and can be customized to meet the specific requirements of a company. 

C2 ATOM is an ITIL-framed solution that can be offered for call center, IT support, help desk, web self-service, customer service & support, asset and knowledge management. 

Within the system, email and analytics tools like reporting and dashboards are integrated to measure performance & IT services efficiency. Automated workflows and business rules allow for the automated assignment of tasks, transparency of process, and sequential operation of tasks regardless of the process. API Rest allows for interaction with many other types of systems. 

C2 ATOM is typically recommended to companies with more than twenty employees. It’s a good fit for businesses in many industries, both B2B and B2C.

 

C2 ATOM - Tickets
 
  • C2 ATOM - Tickets
    Tickets
  • C2 ATOM - Service request
    Service request
  • C2 ATOM - Email response
    Email response
  • C2 ATOM - Queue
    Queue
  • C2 ATOM - Search
    Search
  • C2 ATOM - Reports
    Reports
Supported Operating System(s):
Web browser (OS agnostic), Windows 8

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