# CenturionCARES Software Reviews, Demo & Pricing - 2026 > Review of CenturionCARES Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/crm/centurion-cares-profile --- [Home](https://www.softwareadvice.com/) / [IVR Software](https://www.softwareadvice.com/call-center/ivr-system-comparison/) / CenturionCARES Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # CenturionCARES 2026: Benefits, Features & Pricing Wondering if CenturionCARES is right for your organization? Our IVR Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews ## Overview CenturionCARES No reviews yet Pricing Pricing available upon request ### About CenturionCARES CenturionCARES, Inc. designs and manufactures state-of-the-art software solutions that enable organizations of all sizes to optimize their communications infrastructure and increase operational efficiency. We’ve been helping enrich member and customer service experiences for hundreds of Credit Unions, Banks, Public and Private Utilities, and Government Agencies throughout the country since our founding in 1981. CenturionCARES is a one-stop-shop for CARES Contact Center (ACD), CARES Interactive Voice Response (IVR), CARES Predictive Dialer, and CARES Connectx (Hosted PBX) solutions. CARES solutions are designed specifically to complement each company’s unique culture and standards, whether through automated or live agent interaction. Our software integrates quickly and seamlessly with any existing telephony and network systems with minimal impact on customer service operations, providing benefits including: • Reduced time and costs for delivery of new or enhanced services • Greater operating efficiency • Increased staff productivity and accountability • Real time and historical data sharing for more personalized service offerings • Detailed reporting to support well-informed busin... ess decisions organization-wide • Enriched customer/member service experiences with each interaction CARES features and functionality can be added quickly and easily, and include efficiency-boosting and quality assurance components such as: • Pre-Authentication and ProSpeak (in queue announcements) • Screen Pop of account information • Call History and Tracking • Courtesy Call Back option • Agent Call Scripting • Real-time agent assist • Voice and Screen Recording • Conversation Notes for CRM • Over 100 reports with custom display CenturionCARES has their Headquarters and Sales office in Oldsmar, FL, with Engineering and Support facilities in Waukesha, WI. Visit us online at www.centurioncares.com. Wondering if CenturionCARES is right for your organization? Our IVR Software selection experts can help you in 15 minutes or less. ## CenturionCARES User Interface ## Popular CenturionCARES Alternatives Main Product CenturionCARES No reviews yet Ratings Breakdown - Ease of use - Value for money - Customer support - Functionality Pricing Available upon request Get Price Alternative Product [Genesys Cloud CX](https://www.softwareadvice.com/call-center/genesys-contact-centre-profile/) 4.3 [(264)](https://www.softwareadvice.com/call-center/genesys-contact-centre-profile/reviews/) Ratings Breakdown - 4.38Ease of use - 4.12Value for money - 4.02Customer support - 4.23Functionality Pricing Starting at $75.00 per month Get Price Alternative Product [Five9](https://www.softwareadvice.com/call-center/five9-profile/) 4.2 [(483)](https://www.softwareadvice.com/call-center/five9-profile/reviews/) Ratings Breakdown - 4.24Ease of use - 4.02Value for money - 4.32Customer support - 4.11Functionality Pricing Starting at $119.00 per month Get Price Alternative Product [NiCE CXone](https://www.softwareadvice.com/crm/incontact-hosted-call-center-software-profile/) 4.2 [(581)](https://www.softwareadvice.com/crm/incontact-hosted-call-center-software-profile/reviews/) Ratings Breakdown - 4.24Ease of use - 4.05Value for money - 4.00Customer support - 4.13Functionality Pricing Starting at $110.00 per month Get Price Alternative Product [Bitrix24](https://www.softwareadvice.com/nonprofit/bitrix24-profile/) 4.2 [(995)](https://www.softwareadvice.com/nonprofit/bitrix24-profile/reviews/) Ratings Breakdown - 3.98Ease of use - 4.16Value for money - 3.97Customer support - 4.28Functionality Pricing Starting at $69.00 per month Get Price Alternative Product [Channels](https://www.softwareadvice.com/product/99434-Crazy-Call/) 4.8 [(36)](https://www.softwareadvice.com/product/99434-Crazy-Call/reviews/) Ratings Breakdown - 4.71Ease of use - 4.92Value for money - 5.0Customer support - 4.65Functionality Pricing Available upon request Get Price ## CenturionCARES Pricing and Plans Starting price: $500.00 Free Trial Free Version Basic $500.00 No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## CenturionCARES Features - Popular features found in IVR Auto-Dialer Automatic Call Distribution Call Disposition Caller ID Call Monitoring Call Recording Multi-Channel Communication Reporting & Statistics Voice Mail - More features of CenturionCARES Activity Dashboard Activity Tracking Alerts/Notifications API Callback Scheduling Call Center Management Call List Management Call Logging Call Reporting Call Routing Call Scripting Call Tracking Call Transfer Campaign Management Chat/Messaging Computer Telephony Integration Contact Database Contact Management CRM Customer History Customizable Reports Interaction Tracking IVR Lead Management Live Chat Monitoring Multi-Channel Management Multi-Language Multiple Scripts Phone Key Input Predictive Dialer Pre-recorded Messages Queue Management Real-Time Analytics Real-Time Data Real-Time Monitoring Real-Time Notifications Real-Time Reporting SMS Messaging Survey/Poll Management Surveys & Feedback Text to Speech Third-Party Integrations Voice Customization ## CenturionCARES User Reviews No Reviews Yet Be the first to review CenturionCARES ## Other Top Recommended IVR Software [Zendesk Suite](https://www.softwareadvice.com/product/26892-Zendesk/) **4.4** (4081) Recently recommended **5** times [Amazon Connect](https://www.softwareadvice.com/call-center/amazon-connect-profile/) **4.5** (94) Recently recommended **4** times [Ultatel Cloud Business Phone System](https://www.softwareadvice.com/screen-sharing/clarity-business-phone-system-profile/) **4.7** (41) Recently recommended **3** times [Intermedia Contact Center](https://www.softwareadvice.com/contact-center/intermedia-contact-center-profile/) **4.0** (2) Recently recommended **3** times Stuck Between Options? Our experts can help you compare CenturionCARES with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice