Chatwee is an advanced live chat tool designed to add real-time live chat functionality to online communities. The Chatwee platform can also be used in more traditional contexts, such as providing customer care and support as well as improving sales on ecommerce sites.
Chatwee is a relatively feature-rich live chat platform. It’s built on a responsive design framework that makes chatting possible on any mobile or Internet-connected device. It lets users chat in public and private after they log in with one of multiple methods.
Chatwee is provisioned using the SaaS model, meaning website owners only need to add a simple line of code to add Chatwee to their site. Platform management and upgrades are then handled by Chatwee, leaving companies more time to chat with and engage their communities and customers.
Ray from HGP
Specialty: Other services
Employees number: 2-10 employees
Customer service rep, Roman, is obviously a greedy dude. Doesn't really help you out at all. Asked for a refund after less than a week of using the product and he wouldn't give one, even though I purchased their $30 plan (YIKES!), stating that "doesn't meet my needs" is not a viable reason to offer a reason.
There is nothing good about this product except the ease of installation, which I can assure you, is not worth the product's poblems, nor customer service's inability or unwillingness to help.
Too many to mention. Word limit is 45 words. So you get maybe one good sentence per post. Upgrades are expensive ($100 fee per upgrade in secret fee). You can't control much about functionality at all. If you're looking for something that's functional, flexible or that you can customize.. you'll need to look elsewhere.
sacha from powiack
this chat extension is with a good look but ... that is quite the only good aspect
no protection against flood .... no response from support, quite impossible login very slow and poor admin interface.
i dont recommand, impossible to run seriously a chatroom with so little security funcionalities
Ed from NintendoChitChat.com
Customer services has been helpful. Ease of use and setting up chat.
Wish it had a mobile app and some more features such as an away message or status message to let users know.
More functionality, more features. Consistent roll out of updates.
Yuriy from Kiev
Thank you guys for great exparience of using the chat, i was really amazed by the service and chat itself. Professional and easy to use. Extremely thanks to Roman Kozlowski, very helpful
James from iWebCab.com
We use it internally at iWebCab for staff communications in our intranet, works a treat!
Pierre from Fiddlerman.com
This is a clean, straightforward and easy to use chat widget which suits our wordpress site perfectly.
Joel from ViaNoval Group / www.huutomaa.com
Huutomaa.com is a Finnish penny auction site where you can find exciting brand-new auctions at low prices. Huutomaa.com gives you a unique and fun alternative to normal auctions. At the same time Huutomaa.com offers a chat service produced by Chatwee. In chat our customers can chat with each other, share their feelings and take part in thrilling chat based games, draws and quizzes and win different prizes like gift cards or surprise packages from well-known retailers.
Chatwee is one of the best group chat services, there is anything like it on the market. It has several great features and wonderful functions such as a basic group chat, private chat, registration for your own chat account, multiple login in styles (including for instance Facebook and Google+), easy moderation system and it¿s very affordable. You can even chat via your mobile device and share YouTube videos or pictures to other people.
What does one of our loyal customer say about Chatwee?
"Chatwee look's good, registration and changing profile picture and description text is easy. In addition emoticons are fun and useful when there is no words to describe. In Huutomaa.com I could not think any other chat app than Chatwee that they offer us. Chatwee runs well, there is updates in time to time to keep it working and what I have seen and heard from other Chatwee users there is no complaints."
Chatwee¿s customer support is very friendly and you will get answers quickly. It was also very easy to install chat to your own website. You can also customize your chat theme in a way you prefer. We think Chatwee is a great way to get more customers and offer not only free but also paid services for them.
Both Huutomaa.com customers and our chat staff enjoy every time chatting with Chatwee.
John from Black Liquid
My team has been a customer of chatwee for about 6 months now. It is easy to use, allows us to engage with the community and each other. It has become an essential part of our support platform, allowing us to quickly respond to the needs of visitors, whilst also providing a social platform for our end users - which they enjoy.
At times when I have reached out to support, the quality of service provided has been first class. Chatwee are also open to suggestions, and actively take feedback - not something you find with every chat provider. We moved over to chatwee from a different provider that wasnt meeting our needs.
Chatwee is the complete solution for any website of any size or scope. Highly Recommended.