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Five9 Virtual Call Center
Five9 is a hosted call center system that can be used across call centers of all sizes. It's a great fit for companies in the retail, telecommunications, banking and healthcare industries.
FieldAware
FieldAware is a SaaS solution designed for small to midsized organizations looking to automate their field service management. The functionality and affordability gives small businesses access to enterprise-level automation.
SalesAchiever
SalesAchiever is used by more than 1,000 building and construction companies worldwide. It includes leading CRM features such as marketing and sales automation, customer support, field services and more.
Aplicor Cloud Suite 7
Aplicor Cloud Suite 7 consolidates CRM and ERP workflow into one easy-to-use, web-based dashboard. The solution pairs marketing and sales force automation with customer support and basic financials for small to mid-sized business.
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SugarCRM
A recognized name in the industry, SugarCRM helps thousands of companies in planning, tracking, and executing all their customer relationship management efforts. Built on an open source platform, Sugar is flexible to your needs.
Sage SalesLogix
Sage SalesLogix is an award-winning CRM system designed to resolve issues and deliver exceptional customer service. Features include case management, self-service options and automated ticket processing.
Maximizer CRM
Maximier CRM offers a great customer support solution for the SMB and mid-sized organization. Primary features include case management, knowledge base, a self-service web portal and computer telephony integration (CTI).
Microsoft Dynamics CRM
Microsoft Dynamics CRM equips employees with the tools and resources to deliver excellent customer service across many industries. Features include predictive analytics, case management, chat capabilities and task automation.
SAP - CRM
Whether over the phone or online, SAP allows you to engage with your customers at all times. The CRM solution offers tools for service teams to speed issue resolution and finetune operations.
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Virtual Contact Center by 8x8
In addition to providing traditional, powerful Call Center functionality, 8x8 Complete Contact Center gives companies tools to communicate with their customers through additional popular mediums - email, chat and voicemail.
Samanage Service Desk and Asset Management
Samanage is a powerful, web-based Help Desk solution that offers mid-sized and larger companies a scalable, customizable solution to more effectively manage their help desk, as well as all critical IT assets.
AgencyBloc
AgencyBloc is built specifically for small to medium-sized life and health insurance agencies. AgencyBloc helps manage agent commissions, track insurance carriers and policies, share and control agency documentation and more.
FrontRange Solutions HEAT
This best-of-breed help desk, customer service and call cent system boasts more than 15 years experience. HEAT by FrontRange Solutions is flexible and easy to integrate and administer. No programmer needed.
Prophet
More than 15,000 companies trust Prophet CRM to manage their customer relationships. The system is perfect for mobile teams with compatibility on PCs, tablets and smartphones. Automate followups, time stamp notes and more.
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TeamSupport
TeamSupport puts a teamwork emphasis on client support, providing the tools your customer service team needs to effectively resolve issues and provide maximum assistance to clients.
Contivio Contact Center
As one of the most advanced contact center solutions on the market today, Contivio Contact Center is a completely cloud-based system that provides a powerful virtual contact center to any company with more than five operators.
My eToolbox
With advanced features in billing, marketing, and sales management, My eToolbox is a versatile Field Service aolution ideal for small to mid-sized companies looking for a better way to manage employees in the field.
ReliaServ
ReliaServ is a fully integrated, comprehensive field service solution that provides a powerful toolset of features capable of managing all aspects of field service, from inventory management to accounting, dispatching, and more.
Infor Epiphany
As a recognized industry leader, Infor's Epiphany and Orbis combine CRM and MRM to give companies critical tools for identifying opportunities, monitoring sales cycles and maintaining relationships with current customers.
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SalesExec
SalesExec, developed by ClickPoint, is designed to route and prioritize customer interactions with ease. Customizable workflows help your team communicate effectively with your customers and leads.
Smart Queue - Virtual Call Center Solution
Since 2001, AVOXI has been developing call center and VoIP solutions that serve the needs of businesses around the globe. Spanning five continents, AVOXI combines a telecom service with PBX and call center software in a hosted ...
e-Service Suite
e-Service Suite offers powerful functionality to better manage your field service operations. This web-based system fully integrates within NetSuite and can be accessed from any mobile device or tablet.
SoftVu
Specifically designed for the financial services industry, SoftVu’s marketing automation software is used by global brands including Capital One, Chase and Citizens Bank.
Jive Social Business
Jive is a leading provider of social business software. With platforms to support your sales, marketing and customer service operations, Jive offers the tools your business needs to create effective social communities.
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Microsoft Dynamics CRM
Microsoft Dynamics CRM offers a robust customer service solution. System features include case management, service team reporting and analytics, contract management, built-in knowledge base and service scheduling tools.
QuestBack Enterprise Feedback Suite
QuestBack Enterprise Feedback Suite is a unique Social CRM platform that focuses on utilizing the power of customer feedback to build a better business, and analyzes information taken from social media sources.
PlanPlus Online
With a comprehensive online solution for collaboration and relationship management, PlanPlus Online has strong tools for customer service and support including case management and a ticket tracking system.
GoldMine Premium Edition
Over 1,000,000 business owners depend on Goldmine for their CRM needs. This robust system is known for its user-friendly interface and flexible features, perfect for customer service and marketing teams in any industry.
LogicBox for CRM
LogicBox for CRM offers organizations a completely customizable, cloud-based system that is also affordable. LogicBox for CRM is a single, integrated system with customizable modules, databases, notifications and reports.
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ServiceWise
For IT departments looking for an ITIL ready, out of the box service and help desk system, ServiceWise offers point-and-click functionality that can be flexed to meet the needs of organizations requiring robust customer support.
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