Software Advice has helped thousands of businesses choose the right customer service software to lower costs and resolve issues more effectively. How does it work?

Customer Service Software


Sort by:
 
Sort by:
 
Chime logo
 
Chime is a marketing and customer relationship management (CRM) suite designed for small and midsize real estate businesses. Chime provides team management features, lead and customer management and content management. Chime sends... Read More
Rating:            (11)
Rating:
        (11)
Price:
Advisor Recommendations:
167
Platforms:
Deployment:
Business Size:
S
M
L
Chime is a marketing and customer relationship management (CRM) suite designed for small and midsize real estate businesses. Chime provides team management features, lead and customer management and content management. Chime sends... Read More
 
NetSuite logo
 
NetSuite CRM+ is a best-in-class customer service management solution designed to upsell and increase revenue - ensuring customers are properly routed and giving customers real-time access to order status, tracking and more.
Rating:            (138)
Rating:
        (138)
Price:
Advisor Recommendations:
166
Platforms:
Deployment:
Business Size:
S
M
L
NetSuite CRM+ is a best-in-class customer service management solution designed to upsell and increase revenue - ensuring customers are properly routed and giving customers real-time access to order status, tracking and more.
 
Base logo
 
Base CRM is a full-featured web-based solution that allows B2B and B2C sales professionals in many industries to work on the go. It features native apps for most mobile devices and a straightforward price structure.
Rating:            (65)
Rating:
        (65)
Price:
Advisor Recommendations:
148
Platforms:
Deployment:
Business Size:
S
M
L
Base CRM is a full-featured web-based solution that allows B2B and B2C sales professionals in many industries to work on the go. It features native apps for most mobile devices and a straightforward price structure.
 
Claritysoft logo
 
Claritysoft is a customer relationship management (CRM) solution designed for midsize and large enterprise businesses. It offers sales automation, customer service and support, marketing automation and social CRM within a single solution. Claritysoft... Read More
Rating:            (31)
Rating:
        (31)
Price:
Advisor Recommendations:
73
Platforms:
Deployment:
Business Size:
S
M
L
Claritysoft is a customer relationship management (CRM) solution designed for midsize and large enterprise businesses. It offers sales automation, customer service and support, marketing automation and social CRM within a single solution. Claritysoft... Read More
 
bpm'online CRM logo
 
Bpm'online is a process-driven customer relationship management (CRM) solution for marketing, sales and service automation. The solution allows companies to manage the customer lifecycle from lead to sales and to ongoing customer service. The... Read More
Rating:            (61)
Rating:
       (61)
Price:
Advisor Recommendations:
35
Platforms:
Deployment:
Business Size:
S
M
L
Bpm'online is a process-driven customer relationship management (CRM) solution for marketing, sales and service automation. The solution allows companies to manage the customer lifecycle from lead to sales and to ongoing customer service. The... Read More

Call us for a free FastStart Consultation: (844) 852-3639


 
SalesOutlook CRM logo
 
SalesOutlook CRM is a comprehensive customer relationship management (CRM) and email marketing system that embeds into Microsoft Outlook. SalesOutlook CRM automatically syncs all customer data at one place. All files and email correspondence... Read More
Rating:            (24)
Rating:
         (24)
Price:
Advisor Recommendations:
22
Platforms:
Deployment:
Business Size:
S
M
L
SalesOutlook CRM is a comprehensive customer relationship management (CRM) and email marketing system that embeds into Microsoft Outlook. SalesOutlook CRM automatically syncs all customer data at one place. All files and email correspondence... Read More
 
BNTouch Mortgage CRM logo
 
BNTouch Mortgage CRM is a mortgage-specific CRM system that offers mortgage brokers and bankers alike a dependable and robust solution featuring advanced marketing automation capabilities. The software offers features for each step... Read More
Rating:            (11)
Rating:
        (11)
Price:
Advisor Recommendations:
20
Platforms:
Deployment:
Business Size:
S
M
L
BNTouch Mortgage CRM is a mortgage-specific CRM system that offers mortgage brokers and bankers alike a dependable and robust solution featuring advanced marketing automation capabilities. The software offers features for each step... Read More
 
SmartFunnel.com logo
 
SmartFunnel is a cloud-based customer relationship management (CRM) solution for small to midsize B2B sales teams. Key features include sales automation, pipeline velocity reporting and customer interaction support. SmartFunnel is... Read More
Rating:            (1)
Rating:
       (1)
Price:
Advisor Recommendations:
18
Platforms:
Deployment:
Business Size:
S
M
L
SmartFunnel is a cloud-based customer relationship management (CRM) solution for small to midsize B2B sales teams. Key features include sales automation, pipeline velocity reporting and customer interaction support. SmartFunnel is... Read More
 
Maximizer CRM logo
 
Maximier CRM offers a great customer support solution for the SMB and mid-sized organization. Primary features include case management, knowledge base, a self-service web portal and computer telephony integration (CTI).
Rating:            (40)
Rating:
        (40)
Price:
Advisor Recommendations:
16
Platforms:
Deployment:
Business Size:
S
M
L
Maximier CRM offers a great customer support solution for the SMB and mid-sized organization. Primary features include case management, knowledge base, a self-service web portal and computer telephony integration (CTI).
 
Really Simple Systems logo
 
Really Simple Systems CRM is a cloud-based customer relationship management (CRM) system designed for small and midsize organizations. The solution comes in both free and paid editions. The free edition offers only sales force automation... Read More
Rating:            (154)
Rating:
        (154)
Price:
Advisor Recommendations:
16
Platforms:
Deployment:
Business Size:
S
M
L
Really Simple Systems CRM is a cloud-based customer relationship management (CRM) system designed for small and midsize organizations. The solution comes in both free and paid editions. The free edition offers only sales force automation... Read More

Call us for a free FastStart Consultation: (844) 852-3639


 
PlanPlus Online logo
 
With a comprehensive online solution for collaboration and relationship management, PlanPlus Online has strong tools for customer service and support including case management and a ticket tracking system.
Rating:            (68)
Rating:
        (68)
Price:
Advisor Recommendations:
15
Platforms:
Deployment:
Business Size:
S
M
L
With a comprehensive online solution for collaboration and relationship management, PlanPlus Online has strong tools for customer service and support including case management and a ticket tracking system.
 
OnContact CRM logo
 
Offering a choice web-based or on-premise deployment, OnContact CRM 7 is a great fit for price-conscious companies in several industries, including Banking, Software, Healthcare, Insurance, and Field Service. It is Mac compatible.
Rating:            (3)
Rating:
         (3)
Price:
Advisor Recommendations:
15
Platforms:
Deployment:
Business Size:
S
M
L
Offering a choice web-based or on-premise deployment, OnContact CRM 7 is a great fit for price-conscious companies in several industries, including Banking, Software, Healthcare, Insurance, and Field Service. It is Mac compatible.
 
Freshdesk logo
 
This web-based customer support system streamlines the issue resolution process with tools for tracking interactions, contact information, workflow and more. Freshdesk works with a range of contact channels, from chat to social.
Rating:            (200)
Rating:
        (200)
Price:
Advisor Recommendations:
14
Platforms:
Deployment:
Business Size:
S
M
L
This web-based customer support system streamlines the issue resolution process with tools for tracking interactions, contact information, workflow and more. Freshdesk works with a range of contact channels, from chat to social.
 
inContact Hosted Call Center logo
 
inContact is a best-of-breed hosted call center system that can be sold as an integrated suite with customer service & support software. This application helps businesses manage and resolve customer support inquiries.
Rating:            (51)
Rating:
        (51)
Price:
Advisor Recommendations:
13
Platforms:
Deployment:
Business Size:
S
M
L
inContact is a best-of-breed hosted call center system that can be sold as an integrated suite with customer service & support software. This application helps businesses manage and resolve customer support inquiries.
 
Salesforce.com Service Cloud logo
 
Service Cloud from SalesForce is a cloud-based customer service management solution that is designed to initiate customer service activities from anywhere. Built on the Salesforce1 Platform, Service Cloud works to centralize and optimize... Read More
Rating:            (38)
Rating:
        (38)
Price:
Advisor Recommendations:
11
Platforms:
Deployment:
Business Size:
S
M
L
Service Cloud from SalesForce is a cloud-based customer service management solution that is designed to initiate customer service activities from anywhere. Built on the Salesforce1 Platform, Service Cloud works to centralize and optimize... Read More

Call us for a free FastStart Consultation: (844) 852-3639


 
TeamSupport logo
 
TeamSupport is a complete customer service system with tools to streamline your customer support process. Main features include ticket automation, internal collaboration and advanced self-service options.
Rating:            (494)
Rating:
        (494)
Price:
Advisor Recommendations:
10
Platforms:
Deployment:
Business Size:
S
M
L
TeamSupport is a complete customer service system with tools to streamline your customer support process. Main features include ticket automation, internal collaboration and advanced self-service options.
 
Sales Rabbit logo
 
Sales Rabbit is Customer Relationship Management software for companies of all sizes and is fully customizable. The system’s primary functionalities are sales automation, call center, help desk, and live chat. Sales Rabbit offers... Read More
Rating:            (130)
Rating:
        (130)
Price:
Advisor Recommendations:
8
Platforms:
Deployment:
Business Size:
S
M
L
Sales Rabbit is Customer Relationship Management software for companies of all sizes and is fully customizable. The system’s primary functionalities are sales automation, call center, help desk, and live chat. Sales Rabbit offers... Read More
 
Cosential logo
 
Cosential is designed to meet the industry-specific requirements of architects, engineers and construction companies. Customer service and support is offered as part of the integrated suite of CRM applications.
Rating:            (25)
Rating:
        (25)
Price:
Advisor Recommendations:
7
Platforms:
Deployment:
Business Size:
S
M
L
Cosential is designed to meet the industry-specific requirements of architects, engineers and construction companies. Customer service and support is offered as part of the integrated suite of CRM applications.
 
Samanage logo
 
Samanage offers a comprehensive help desk software solution that allows businesses to respond quickly and effectively to customer issues. Samanage also works on the go with any smartphone or tablet equipped with a Web browser.
Rating:            (354)
Rating:
        (354)
Price:
Advisor Recommendations:
7
Platforms:
Deployment:
Business Size:
S
M
L
Samanage offers a comprehensive help desk software solution that allows businesses to respond quickly and effectively to customer issues. Samanage also works on the go with any smartphone or tablet equipped with a Web browser.
 
PhaseWare Tracker logo
 
PhaseWare Tracker is a legacy provider of service and support software for midmarket organizations. The system is available in both a hosted and licensed version. It is flexible enough to meet the needs of any service environment.
Rating:            (61)
Rating:
        (61)
Price:
Advisor Recommendations:
5
Platforms:
Deployment:
Business Size:
S
M
L
PhaseWare Tracker is a legacy provider of service and support software for midmarket organizations. The system is available in both a hosted and licensed version. It is flexible enough to meet the needs of any service environment.

Call us for a free FastStart Consultation: (844) 852-3639


 
InvGate Service Desk logo
 
InvGate Service Desk is an IT service management platform that offers help desk request fulfillment, customer service and support, self service knowledge management, and more. The system is compatible on Mac, Windows, and iPad (or... Read More
Rating:            (19)
Rating:
       (19)
Price:
Advisor Recommendations:
4
Platforms:
Deployment:
Business Size:
S
M
L
InvGate Service Desk is an IT service management platform that offers help desk request fulfillment, customer service and support, self service knowledge management, and more. The system is compatible on Mac, Windows, and iPad (or... Read More
 
Vivantio Pro logo
 
Vivantio is a service management system that allows users to create a personalized solution that aligns with internal business processes. Key features of the software include dashboards, charts, and reports, routing and assignments,... Read More
Rating:            (66)
Rating:
        (66)
Price:
Advisor Recommendations:
4
Platforms:
Deployment:
Business Size:
S
M
L
Vivantio is a service management system that allows users to create a personalized solution that aligns with internal business processes. Key features of the software include dashboards, charts, and reports, routing and assignments,... Read More
 
ServiceTonic - CRM logo
 
ServiceTonic is a CRM and help desk solution for companies of all sizes in industries including accounting, advertising, distribution, healthcare, manufacturing, pharmaceuticals and many more. The software if offered in an on-premise... Read More
Rating:            (1)
Rating:
        (1)
Price:
Advisor Recommendations:
3
Platforms:
Deployment:
Business Size:
S
M
L
ServiceTonic is a CRM and help desk solution for companies of all sizes in industries including accounting, advertising, distribution, healthcare, manufacturing, pharmaceuticals and many more. The software if offered in an on-premise... Read More
 
Mothernode CRM logo
 
Mothernode CRM helps business track every activity related to their customers. This enables businesses to provide the most comprehensive customer service and support, and strengthens the customer relationship.
Rating:            (35)
Rating:
       (35)
Price:
Advisor Recommendations:
2
Platforms:
Deployment:
Business Size:
S
M
L
Mothernode CRM helps business track every activity related to their customers. This enables businesses to provide the most comprehensive customer service and support, and strengthens the customer relationship.
 
Logicbox CRM logo
 
Logicbox is a cloud-based customer relationship management (CRM) solution that is suitable for small to midsize businesses in a variety of industries. It offers a suite of standard CRM functions that can be configured to incorporate... Read More
Rating:            (44)
Rating:
        (44)
Price:
Advisor Recommendations:
2
Platforms:
Deployment:
Business Size:
S
M
L
Logicbox is a cloud-based customer relationship management (CRM) solution that is suitable for small to midsize businesses in a variety of industries. It offers a suite of standard CRM functions that can be configured to incorporate... Read More

Call us for a free FastStart Consultation: (844) 852-3639


 
Five9 Cloud Contact Center logo
 
This robust cloud-based solution incorporates ACD, IVR, CTI and a predictive dialer, so users can easily manage their contact center operations. Five9 also offers chat, email connections and reporting, among other features.
Rating:            (173)
Rating:
        (173)
Price:
Advisor Recommendations:
2
Platforms:
Deployment:
Business Size:
S
M
L
This robust cloud-based solution incorporates ACD, IVR, CTI and a predictive dialer, so users can easily manage their contact center operations. Five9 also offers chat, email connections and reporting, among other features.
 
Service Desk + logo
 
Service Desk + software provides a unified approach to service management by offering Customer Service & Support, Web Self-Service, Knowledge Management, Field Service, Help Desk, and Live Chat tools within one system. Service Desk... Read More
Rating:            (7)
Rating:
       (7)
Price:
Advisor Recommendations:
2
Platforms:
Deployment:
Business Size:
S
M
L
Service Desk + software provides a unified approach to service management by offering Customer Service & Support, Web Self-Service, Knowledge Management, Field Service, Help Desk, and Live Chat tools within one system. Service Desk... Read More
 
Web+Center logo
 
Web+Center is a suite of open source, customizable help desk solutions for IT organizations in almost any industry. The web-based help desk application can be run on-site or in the cloud. With access to 100% of the source code, organizations... Read More
Rating:            (1)
Rating:
       (1)
Price:
Advisor Recommendations:
1
Platforms:
Deployment:
Business Size:
S
M
L
Web+Center is a suite of open source, customizable help desk solutions for IT organizations in almost any industry. The web-based help desk application can be run on-site or in the cloud. With access to 100% of the source code, organizations... Read More
 
TRACK Pulse logo
 
TRACK Hospitality Software offers a flexible suite of applications for hotels, resorts, and vacation rental management companies. This web-based system is platform agnostic, and offers mobile-OS specific apps for Android, Windows Phone,... Read More
Rating:            (6)
Rating:
         (6)
Price:
Advisor Recommendations:
1
Platforms:
Deployment:
Business Size:
S
M
L
TRACK Hospitality Software offers a flexible suite of applications for hotels, resorts, and vacation rental management companies. This web-based system is platform agnostic, and offers mobile-OS specific apps for Android, Windows Phone,... Read More
 
Vizor Complete logo
 
Vizor provides a customizable IT asset management and web-based issue tracking system for delivering full IT management and support. Network devices are discovered and audited, then managed through identification, allocation and lifecycle... Read More
Rating: No reviews
Rating:
No reviews
Price:
Advisor Recommendations:
1
Platforms:
Deployment:
Business Size:
S
M
L
Vizor provides a customizable IT asset management and web-based issue tracking system for delivering full IT management and support. Network devices are discovered and audited, then managed through identification, allocation and lifecycle... Read More

Call us for a free FastStart Consultation: (844) 852-3639


 
IncidentMonitor logo
 
IncidentMonitor™ is an Information Technology Service Management (ITSM) application to support IT, ITIL and any other business process. The service management framework offers free ITIL process templates plus an integrated workflow... Read More
Rating:            (5)
Rating:
        (5)
Price:
Advisor Recommendations:
1
Platforms:
Deployment:
Business Size:
S
M
L
IncidentMonitor™ is an Information Technology Service Management (ITSM) application to support IT, ITIL and any other business process. The service management framework offers free ITIL process templates plus an integrated workflow... Read More
 
Freshservice logo
 
Freshservice is a SaaS-based IT Help Desk and service management solution that enables organizations to simplify their IT operations. The solution offers multiple features which include a ticketing system, self-service portal and... Read More
Rating:            (37)
Rating:
        (37)
Price:
Advisor Recommendations:
1
Platforms:
Deployment:
Business Size:
S
M
L
Freshservice is a SaaS-based IT Help Desk and service management solution that enables organizations to simplify their IT operations. The solution offers multiple features which include a ticketing system, self-service portal and... Read More
 
TechnologyEssentials logo
 
TechnologyEssentials from Dude Solutions is a comprehensive Help Desk and Customer Service & Support program designed to help IT professionals in a variety of small-to-midsized businesses. TechnologyEssentials is especially useful... Read More
Rating: No reviews
Rating:
No reviews
Price:
Advisor Recommendations:
1
Platforms:
Deployment:
Business Size:
S
M
L
TechnologyEssentials from Dude Solutions is a comprehensive Help Desk and Customer Service & Support program designed to help IT professionals in a variety of small-to-midsized businesses. TechnologyEssentials is especially useful... Read More
 
Aspect Zipwire logo
 
Aspect Zipwire delivers cloud call center features in a scalable, user-friendly environment. Its multi-channel inbound and outbound capabilities are a fit for small to enterprise-level organizations, and everything is conveniently... Read More
Rating:            (15)
Rating:
        (15)
Price:
Business Size:
S M L
Platforms:
Deployment:
Aspect Zipwire delivers cloud call center features in a scalable, user-friendly environment. Its multi-channel inbound and outbound capabilities are a fit for small to enterprise-level organizations, and everything is conveniently... Read More
 
Remedyforce logo
 
Remedyforce is a service management software built on a Salesforce app cloud and provides reporting, knowledge management, incident and problem management features. The software provides a service desk system so that users can manage... Read More
Rating:            (6)
Rating:
        (6)
Price:
Business Size:
S M L
Platforms:
Deployment:
Remedyforce is a service management software built on a Salesforce app cloud and provides reporting, knowledge management, incident and problem management features. The software provides a service desk system so that users can manage... Read More

Call us for a free FastStart Consultation: (844) 852-3639


 
NetHelpDesk logo
 
NetHelpDesk is an ITIL aligned help desk software that offers ticket tracking and customer relationship management modules with reporting capabilities. The system can manage help desk requests, integrate with email and calendars, provide... Read More
Rating:            (11)
Rating:
        (11)
Price:
Business Size:
S M L
Platforms:
Deployment:
NetHelpDesk is an ITIL aligned help desk software that offers ticket tracking and customer relationship management modules with reporting capabilities. The system can manage help desk requests, integrate with email and calendars, provide... Read More
 
ContactWorld by NewVoiceMedia logo
 
ContactWorld, created by NewVoiceMedia, is a unified communication platform for any size corporation. It offers standalone call center functionality, including automatic call distribution, predictive dialer, call recording, auto attendant,... Read More
Rating:            (38)
Rating:
        (38)
Price:
Business Size:
S M L
Platforms:
Deployment:
ContactWorld, created by NewVoiceMedia, is a unified communication platform for any size corporation. It offers standalone call center functionality, including automatic call distribution, predictive dialer, call recording, auto attendant,... Read More
 
Supportbench logo
 
Supportbench is a cloud-based customer relationship management (CRM) solution suitable for businesses in a variety of industries. Key features include case management, calendars, analytics. Supportbench enables users to define escalations... Read More
Rating:            (2)
Rating:
       (2)
Price:
Business Size:
S M L
Platforms:
Deployment:
Supportbench is a cloud-based customer relationship management (CRM) solution suitable for businesses in a variety of industries. Key features include case management, calendars, analytics. Supportbench enables users to define escalations... Read More
 
Marketing 360 logo
 
Marketing 360 is a cloud-based marketing platform suited for entrepreneurs as well as small and midsize businesses. This solution allows organizations to run social media advertising campaigns, conduct search engine optimization (SEO)... Read More
Rating:            (456)
Rating:
       (456)
Price:
Advisor Recommendations:
11
Platforms:
Deployment:
Business Size:
S
M
L
Compare Pricing
Marketing 360 is a cloud-based marketing platform suited for entrepreneurs as well as small and midsize businesses. This solution allows organizations to run social media advertising campaigns, conduct search engine optimization (SEO)... Read More
 
1CRM logo
 
1CRM by CRMonCall offers businesses a solution for managing their sales, customer service and business operations. 1CRM combines a CRM system with full order management functionality to develop quotes, track orders, generate invoices,... Read More
Rating:            (34)
Rating:
        (34)
Price:
Advisor Recommendations:
6
Platforms:
Deployment:
Business Size:
S
M
L
Compare Pricing
1CRM by CRMonCall offers businesses a solution for managing their sales, customer service and business operations. 1CRM combines a CRM system with full order management functionality to develop quotes, track orders, generate invoices,... Read More

Call us for a free FastStart Consultation: (844) 852-3639


 
Oracle Sales Cloud logo
 
Oracle Sales Cloud is a sales management application under Oracle’s umbrella of hosted customer experience (CX) products. An emphasis on modern interface design, simplified cloud-based implementation and a highly functional native... Read More
Rating:            (1)
Rating:
       (1)
Price:
Advisor Recommendations:
2
Platforms:
Deployment:
Business Size:
S
M
L
Compare Pricing
Oracle Sales Cloud is a sales management application under Oracle’s umbrella of hosted customer experience (CX) products. An emphasis on modern interface design, simplified cloud-based implementation and a highly functional native... Read More
 
Maximizer CRM logo
 
Maximizer CRM Wealth Manager is software that helps Financial Advisors, Insurance Agents, Mortgage and Securities Brokers and other financial services planners streamline their sales, marketing, and management challenges. The system... Read More
Rating:            (40)
Rating:
        (40)
Price:
Advisor Recommendations:
1
Platforms:
Deployment:
Business Size:
S
M
L
Compare Pricing
Maximizer CRM Wealth Manager is software that helps Financial Advisors, Insurance Agents, Mortgage and Securities Brokers and other financial services planners streamline their sales, marketing, and management challenges. The system... Read More
 
Oracle Siebel CRM logo
 
An early pioneer in the sales force automation (SFA) space, Oracle Siebel CRM has adapted to technology shifts over the years to remain one of the top customer relationship management (CRM) products on the market. Siebel CRM is a... Read More
Rating:            (3)
Rating:
         (3)
Price:
Business Size:
S M L
Platforms:
Deployment:
Compare Pricing
An early pioneer in the sales force automation (SFA) space, Oracle Siebel CRM has adapted to technology shifts over the years to remain one of the top customer relationship management (CRM) products on the market. Siebel CRM is a... Read More
 
CA Service Desk Manager logo
 
CA Service Desk Manager from CA Technologies offers a comprehensive set of service and support tools. It integrates all stages and elements of service desk operations into a single platform, including service requests, incident, change,... Read More
Rating:            (1)
Rating:
        (1)
Price:
Business Size:
S M L
Platforms:
Deployment:
Compare Pricing
CA Service Desk Manager from CA Technologies offers a comprehensive set of service and support tools. It integrates all stages and elements of service desk operations into a single platform, including service requests, incident, change,... Read More
 
Parature logo
 
Parature is a cloud-based customer service solution designed especially for small to midsized businesses (SMBs). Its key strengths lie in its knowledge base, which allows companies to provide self-service options for customers so they... Read More
Rating:            (5)
Rating:
         (5)
Price:
Business Size:
S M L
Platforms:
Deployment:
Compare Pricing
Parature is a cloud-based customer service solution designed especially for small to midsized businesses (SMBs). Its key strengths lie in its knowledge base, which allows companies to provide self-service options for customers so they... Read More

Call us for a free FastStart Consultation: (844) 852-3639


 
Pega CRM logo
 
Pega CRM is an enterprise-level customer relationship management (CRM) solution by Pegasystems, a leading provider of business process management (BPM) solutions. It includes sales, marketing and customer service applications, complete... Read More
Rating:            (3)
Rating:
         (3)
Price:
Business Size:
S M L
Platforms:
Deployment:
Compare Pricing
Pega CRM is an enterprise-level customer relationship management (CRM) solution by Pegasystems, a leading provider of business process management (BPM) solutions. It includes sales, marketing and customer service applications, complete... Read More
 
Kayako logo
 
Kayako is a cloud-based customer support platform that integrates various support channels such as email, live chat and phone calls. This integration helps users manage multi-channel customer support and assists with internal and customer-facing... Read More
Rating:            (20)
Rating:
        (20)
Price:
Business Size:
S M L
Platforms:
Deployment:
Compare Pricing
Kayako is a cloud-based customer support platform that integrates various support channels such as email, live chat and phone calls. This integration helps users manage multi-channel customer support and assists with internal and customer-facing... Read More
 
Nimble logo
 
Nimble offers browser widget and mobile-based sales force automation and social CRM solution for small and midsize businesses. The solution automatically populates customer profiles and interaction histories from contact lists, email... Read More
Rating:            (405)
Rating:
        (405)
Price:
Business Size:
S M L
Platforms:
Deployment:
Compare Pricing
Nimble offers browser widget and mobile-based sales force automation and social CRM solution for small and midsize businesses. The solution automatically populates customer profiles and interaction histories from contact lists, email... Read More
 
Capsule logo
 
Capsule is a Web-based CRM application that enables small and midsize organizations to keep track of the people and organizations they do business with, along with their interactions and opportunities in the sales pipeline. Capsule... Read More
Rating:            (38)
Rating:
        (38)
Price:
Business Size:
S M L
Platforms:
Deployment:
Compare Pricing
Capsule is a Web-based CRM application that enables small and midsize organizations to keep track of the people and organizations they do business with, along with their interactions and opportunities in the sales pipeline. Capsule... Read More
 
Batchbook logo
 
Batchbook is a cloud-based social customer relationship management (CRM) system that enables small and midsize businesses (SMBs) to create rich customer records. Custom fields allow you to flesh out contacts with detailed information... Read More
Rating:            (4)
Rating:
        (4)
Price:
Business Size:
S M L
Platforms:
Deployment:
Compare Pricing
Batchbook is a cloud-based social customer relationship management (CRM) system that enables small and midsize businesses (SMBs) to create rich customer records. Custom fields allow you to flesh out contacts with detailed information... Read More

Call us for a free FastStart Consultation: (844) 852-3639


 
Amdocs Customer Management logo
 
Amdocs Customer Management is an integrated revenue and customer management solution tailored to meet the needs of communications service providers (CSPs), and is one of the most widely deployed CRM systems in the communications industry.... Read More
Rating: No reviews
Rating:
No reviews
Price:
Business Size:
S M L
Platforms:
Deployment:
Compare Pricing
Amdocs Customer Management is an integrated revenue and customer management solution tailored to meet the needs of communications service providers (CSPs), and is one of the most widely deployed CRM systems in the communications industry.... Read More
 
Onyx CRM logo
 
Founded in 2002, Aptean, Inc.’s Onyx CRM is a cloud-based solution created to serve enterprise-level organizations. It is integrated with the Experian Data Quality service, so clients can instantly validate the accuracy of customer... Read More
Rating:            (1)
Rating:
       (1)
Price:
Business Size:
S M L
Platforms:
Deployment:
Compare Pricing
Founded in 2002, Aptean, Inc.’s Onyx CRM is a cloud-based solution created to serve enterprise-level organizations. It is integrated with the Experian Data Quality service, so clients can instantly validate the accuracy of customer... Read More
 
CRMnext logo
 
CRMnext is a Web-based platform that helps improve customer-related processes, from lead capture to post-sale. It was the winner of Gartner’s CRM Excellence Award in 2014. CRMnext’s marketing management feature allows for the... Read More
Rating:            (1)
Rating:
       (1)
Price:
Business Size:
S M L
Platforms:
Deployment:
Compare Pricing
CRMnext is a Web-based platform that helps improve customer-related processes, from lead capture to post-sale. It was the winner of Gartner’s CRM Excellence Award in 2014. CRMnext’s marketing management feature allows for the... Read More
 
ePowerCenter logo
 
ePowerCenter is a cloud-based customer relationship management (CRM) platform built for consumer engagement, giving agents everything they need to serve customers across all channels. Agents can trade call scripts and training sessions... Read More
Rating: No reviews
Rating:
No reviews
Price:
Business Size:
S M L
Platforms:
Deployment:
Compare Pricing
ePowerCenter is a cloud-based customer relationship management (CRM) platform built for consumer engagement, giving agents everything they need to serve customers across all channels. Agents can trade call scripts and training sessions... Read More
 
Telemation logo
 
Telemation is a call center customer service platform by Database Systems Corp. (DSC). Unlike other customer relationship management (CRM) platforms, Telemation is fully integrated with its own telephony system and uses computer telephony... Read More
Rating: No reviews
Rating:
No reviews
Price:
Business Size:
S M L
Platforms:
Deployment:
Compare Pricing
Telemation is a call center customer service platform by Database Systems Corp. (DSC). Unlike other customer relationship management (CRM) platforms, Telemation is fully integrated with its own telephony system and uses computer telephony... Read More

Call us for a free FastStart Consultation: (844) 852-3639


 
GoToAssist logo
 
GoToAssist by Citrix is a comprehensive cloud-based remote support, service desk and mobile device support solution. It’s designed to intelligently route service requests and automatically prioritize them based on the service department’s... Read More
Rating:            (19)
Rating:
        (19)
Price:
Business Size:
S M L
Platforms:
Deployment:
Compare Pricing
GoToAssist by Citrix is a comprehensive cloud-based remote support, service desk and mobile device support solution. It’s designed to intelligently route service requests and automatically prioritize them based on the service department’s... Read More
 
Help Desk Premier logo
 
Help Desk Premier by BrightBox Solutions is a full-featured service desk platform. It includes ticket and knowledgebase management, flexible escalation policies and asset and change inventory and tracking tools. While this solution... Read More
Rating:            (2)
Rating:
        (2)
Price:
Business Size:
S M L
Platforms:
Deployment:
Compare Pricing
Help Desk Premier by BrightBox Solutions is a full-featured service desk platform. It includes ticket and knowledgebase management, flexible escalation policies and asset and change inventory and tracking tools. While this solution... Read More
 
assyst logo
 
assyst by Axios Systems is an enterprise-class IT services management platform with a comprehensive list of features. Its interface makes use of drag-and-drop customizable tools and process wizards, allowing departments to tailor the... Read More
Rating:            (1)
Rating:
        (1)
Price:
Business Size:
S M L
Platforms:
Deployment:
Compare Pricing
assyst by Axios Systems is an enterprise-class IT services management platform with a comprehensive list of features. Its interface makes use of drag-and-drop customizable tools and process wizards, allowing departments to tailor the... Read More
 
PeopleSoft CRM logo
 
Acquired by Oracle Corp. in 1995, PeopleSoft CRM is an on-premise solution targeted at mid and enterprise-sized organizations. Marketed and sold across the globe for a wide range of industries, this solution can be customized according... Read More
Rating:            (6)
Rating:
        (6)
Price:
Business Size:
S M L
Platforms:
Deployment:
Compare Pricing
Acquired by Oracle Corp. in 1995, PeopleSoft CRM is an on-premise solution targeted at mid and enterprise-sized organizations. Marketed and sold across the globe for a wide range of industries, this solution can be customized according... Read More
 
HP Service Manager logo
 
HP Service Manager is a solution that consolidates all aspects of service management. It offers a single contact point for core IT process, such as knowledge management, problem management and incident management. It also offers smart... Read More
Rating:            (1)
Rating:
        (1)
Price:
Business Size:
S M L
Platforms:
Deployment:
Compare Pricing
HP Service Manager is a solution that consolidates all aspects of service management. It offers a single contact point for core IT process, such as knowledge management, problem management and incident management. It also offers smart... Read More

Call us for a free FastStart Consultation: (844) 852-3639


 
WORKetc logo
 
WORKetc is a Web-based customer relationship management (CRM) software with integrated CRM, project management, invoicing, help desk and sales and marketing management modules, catering to the business management needs of companies... Read More
Rating:            (80)
Rating:
        (80)
Price:
Business Size:
S M L
Platforms:
Deployment:
Compare Pricing
WORKetc is a Web-based customer relationship management (CRM) software with integrated CRM, project management, invoicing, help desk and sales and marketing management modules, catering to the business management needs of companies... Read More
 
Centerbase logo
 
Centerbase is a solution that provides marketing automation, sales automation and customer support solutions. It facilitates communication with customers via emails and phone calls, and links them with their LinkedIn profiles to keep... Read More
Rating: No reviews
Rating:
No reviews
Price:
Business Size:
S M L
Platforms:
Deployment:
Compare Pricing
Centerbase is a solution that provides marketing automation, sales automation and customer support solutions. It facilitates communication with customers via emails and phone calls, and links them with their LinkedIn profiles to keep... Read More
 
X2Engine logo
 
X2Engine is an open-source integrated marketing, sales and customer services solution suited for businesses of all sizes. The system can be implemented both on-premise and in the cloud. The X2Engine marketing engine features marketing... Read More
Rating: No reviews
Rating:
No reviews
Price:
Business Size:
S M L
Platforms:
Deployment:
Compare Pricing
X2Engine is an open-source integrated marketing, sales and customer services solution suited for businesses of all sizes. The system can be implemented both on-premise and in the cloud. The X2Engine marketing engine features marketing... Read More
 
Conversocial logo
 
Conversocial is a Web-based software solution capable of enabling customer service across social media websites, such as Facebook and Twitter, with security and control. It is suitable for a wide range of industries, including retail,... Read More
Rating:            (5)
Rating:
       (5)
Price:
Business Size:
S M L
Platforms:
Deployment:
Compare Pricing
Conversocial is a Web-based software solution capable of enabling customer service across social media websites, such as Facebook and Twitter, with security and control. It is suitable for a wide range of industries, including retail,... Read More
 
Whisbi logo
 
Whisbi is a Web-based customer service and support solution designed for customers of all sizes. It offers real-time video communication, co-browsing and Web chat features to customer support more interactive. With Whisbi, users can... Read More
Rating:            (1)
Rating:
       (1)
Price:
Business Size:
S M L
Platforms:
Deployment:
Compare Pricing
Whisbi is a Web-based customer service and support solution designed for customers of all sizes. It offers real-time video communication, co-browsing and Web chat features to customer support more interactive. With Whisbi, users can... Read More

Call us for a free FastStart Consultation: (844) 852-3639


 
faqtAgent logo
 
faqtAgent by Synthetix is a Web-based FAQ search tool for call center agents. Suitable for organizations of all sizes, its self-service feature enables customers to quickly and accurately answer questions themselves. faqtAgent’s... Read More
Rating: No reviews
Rating:
No reviews
Price:
Business Size:
S M L
Platforms:
Deployment:
Compare Pricing
faqtAgent by Synthetix is a Web-based FAQ search tool for call center agents. Suitable for organizations of all sizes, its self-service feature enables customers to quickly and accurately answer questions themselves. faqtAgent’s... Read More
 
Next Generation CRM logo
 
Next Generation CRM is a Web-based customer relationship management (CRM) system from NexJ Systems, suited especially for organizations in financial services, insurance and health care. Next Generation CRM is an integrated system... Read More
Rating: No reviews
Rating:
No reviews
Price:
Business Size:
S M L
Platforms:
Deployment:
Compare Pricing
Next Generation CRM is a Web-based customer relationship management (CRM) system from NexJ Systems, suited especially for organizations in financial services, insurance and health care. Next Generation CRM is an integrated system... Read More
 
Amphis Customer logo
 
Amphis Customer is a contact management, invoicing, job and customer relationship management (CRM) solution. Best suited for small and midsize organizations, this system can only be deployed on-premise. Amphis Customer features contact... Read More
Rating:            (1)
Rating:
        (1)
Price:
Business Size:
S M L
Platforms:
Deployment: