---
title: "DonorPerfect Software Reviews, Demo & Pricing - 2026"
description: "Review of DonorPerfect Software: system overview, features, price and cost information. Get free demos and compare to similar programs."
source_url: "https://www.softwareadvice.com/crm/donorperfect-profile/"
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---

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DonorPerfect

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Overview

[Reviews](https://www.softwareadvice.com/nonprofit/donorperfect-profile/reviews/)[Alternatives](https://www.softwareadvice.com/nonprofit/donorperfect-profile/alternatives/)

# DonorPerfect Review

From $119/month 1 plan

Wondering if DonorPerfect is right for your organization?

Our Fundraising Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pros and Cons
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    
-   Popular Comparisons
    

## Overview

DonorPerfect

4.5

[(1473)](https://www.softwareadvice.com/nonprofit/donorperfect-profile/reviews/)

Pricing

Starting at $119.00 per month

### About DonorPerfect

DonorPerfect is a all-in-one fundraising platform that helps nonprofits manage donors, gifts, communications, events, and volunteers in one secure, integrated system.

Dashboards, analytics, and customizable reports give teams clear insight into giving trends, while online donation forms and mobile-ready pages make it easy to collect and process gifts from any device or wallet, including PayPal and Venmo.

Nonprofits can personalize outreach through Constant Contact, track auctions and campaigns, set role-based permissions, and automate key workflows. With flexible pricing, a robust partner ecosystem, and an open API, DonorPerfect adapts to any organization’s size and goals, helping teams work smarter and deepen donor engagement.

Wondering if DonorPerfect is right for your organization?

Our Fundraising Software selection experts can help you in 15 minutes or less.

## DonorPerfect User Interface

## Popular DonorPerfect Alternatives

Main Product

DonorPerfect

4.5

[(1473)](https://www.softwareadvice.com/nonprofit/donorperfect-profile/reviews/)

Ratings Breakdown

-   4.34Ease of use
-   4.51Value for money
-   4.76Customer support
-   4.34Functionality

Pricing

Starting at $119.00 per month

Get Price

Alternative Product

[Neon CRM](https://www.softwareadvice.com/nonprofit/neoncrm-profile/)

4.3

[(620)](https://www.softwareadvice.com/nonprofit/neoncrm-profile/reviews/)

Ratings Breakdown

-   4.06Ease of use
-   4.28Value for money
-   4.30Customer support
-   4.16Functionality

Pricing

Starting at $99.00 per month

Get Price

Alternative Product

[Bloomerang](https://www.softwareadvice.com/nonprofit/bloomerang-profile/)

4.7

[(1287)](https://www.softwareadvice.com/nonprofit/bloomerang-profile/reviews/)

Ratings Breakdown

-   4.56Ease of use
-   4.58Value for money
-   4.76Customer support
-   4.34Functionality

Pricing

Starting at $125.00 per month

Get Price

Alternative Product

[Donorbox](https://www.softwareadvice.com/nonprofit/donorbox-profile/)

4.8

[(625)](https://www.softwareadvice.com/nonprofit/donorbox-profile/reviews/)

Ratings Breakdown

-   4.75Ease of use
-   4.61Value for money
-   4.71Customer support
-   4.61Functionality

Pricing

Starting at $150.00 per month

Get Price

Alternative Product

[DonorSnap](https://www.softwareadvice.com/nonprofit/donorsnap-profile/)

4.6

[(414)](https://www.softwareadvice.com/nonprofit/donorsnap-profile/reviews/)

Ratings Breakdown

-   4.40Ease of use
-   4.77Value for money
-   4.78Customer support
-   4.31Functionality

Pricing

Starting at $50.00 per month

Get Price

Alternative Product

[Keela](https://www.softwareadvice.com/nonprofit/keela-profile/)

4.3

[(314)](https://www.softwareadvice.com/nonprofit/keela-profile/reviews/)

Ratings Breakdown

-   4.30Ease of use
-   4.39Value for money
-   4.46Customer support
-   4.02Functionality

Pricing

Starting at $160.00 per month

Get Price

## DonorPerfect Pros and Cons

We analyzed 1,473 verified reviews for DonorPerfect to find out what actual users really think.

Select to learn more

Responsive Support And Resources

Users consistently praise DonorPerfect's customer support for being responsive, knowledgeable, and helpful. The support team assists with troubleshooting, training, and onboarding, while resources like the online help center and tutorials make it easier to resolve issues and maximize the platform's features.

Centralized Donor Tracking Tools

DonorPerfect streamlines donor management by centralizing donor data, donation history, and communications. Customizable fields, automated workflows, and integrated reporting make it easier to track gifts, segment donors, and generate receipts. Built-in tools for email marketing and donation forms help boost engagement and simplify fundraising tasks.

Intuitive And Customizable Interface

DonorPerfect offers a user-friendly interface with clear navigation and customizable dashboards. Most users find it easy to learn and appreciate the intuitive design, which helps them access key features and tailor screens to their organization's needs. The mobile app and cloud access add flexibility for users on the go.

Manual Duplicate Record Management

Managing duplicate records is a common challenge in DonorPerfect. The system lacks robust de-duplication tools, making it easy to create duplicates during imports or data entry. Merging records is labor-intensive, and small differences in data often go undetected, requiring manual cleanup to maintain accuracy.

Gift Entry And Payment Limitations

Gift and payment processing in DonorPerfect can be cumbersome, with users reporting issues like limited batch entry views, outdated hardware, and confusing pledge tracking. Receipting and reversing payments are not always intuitive, and integration with other systems or event management tools is often lacking.

Complex And Clunky Reporting

Reporting in DonorPerfect is often described as difficult to customize and unintuitive. Users struggle with building custom reports, navigating criteria selection, and exporting data, frequently needing support to get the results they want. The reporting module feels cumbersome compared to other platforms.

## DonorPerfect Pricing and Plans

Starting price: $119.00 per month

Free Trial

Free Version

Starting at

$119.00

per month

Plan includes:

-   Customizable Fundraising & Donor Management System
-   Comprehensive Reporting & Dashboard Analytics
-   Integrated Volunteer & Donation Forms
-   Receipting & Acknowledgements
-   Integrated Payment Processing
-   Constant Contact Account & Integration
-   DP Mobile App For Android and iOS
-   Live Chat Support
-   Live and On-Demand Webinars
-   Personalized Onboarding

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## DonorPerfect Features

-   Popular features found in Fundraising
    
    Campaign Management
    
    CRM
    
    Event Management
    
    For Nonprofits
    
    Membership Management
    
    Mobile Giving
    
    Pledge Management
    
    Receipt Management
    
    Recurring Giving
    
    Registration Management
    
    Reporting & Statistics
    
    Volunteer Management
    
-   More features of DonorPerfect
    
    Access Controls/Permissions
    
    Accounting
    
    Accounting Integration
    
    ACH Payment Processing
    
    Activity Dashboard
    
    Activity Tracking
    
    Ad hoc Reporting
    
    Alerts/Notifications
    
    API
    
    Attendance Management
    
    Auction Management
    
    Calendar Management
    
    Campaign Analytics
    
    Campaign Planning
    
    Campaign Segmentation
    
    Committee Management
    
    Communication Management
    
    Contact Database
    
    Contact Management
    
    Contribution Tracking
    
    Credit Card Processing
    
    Customer Database
    
    Customizable Branding
    
    Customizable Fields
    
    Customizable Forms
    
    Customizable Reports
    
    Customizable Templates
    
    Dashboard
    
    Data Import/Export
    
    Document Storage
    
    Donation Tracking
    
    Donor Discovery
    
    Donor Management
    
    Electronic Payments
    
    Email Management
    
    Email Marketing
    
    Email Reminders
    
    Email Templates
    
    Email Tracking
    
    Event Scheduling
    
    Event Ticketing
    
    Forms Management
    
    Fund Accounting
    
    Fundraising Management
    
    Generative AI
    
    Gift Matching Management
    
    Goal Setting/Tracking
    
    Grant Management
    
    Historical Trend Analysis
    
    Interaction Tracking
    
    Member Database
    
    Mobile Access
    
    Multi-Channel Communication
    
    Online Forms
    
    Online Giving
    
    Payment Processing
    
    Personalization
    
    Real-Time Analytics
    
    Real-Time Notifications
    
    Real-Time Reporting
    
    Recurring/Subscription Billing
    
    Reminders
    
    Reporting/Analytics
    
    Social Marketing
    
    Social Media Integration
    
    Summary Reports
    
    Task Management
    
    Task Scheduling
    
    Third-Party Integrations
    
    Web Forms
    
    Website Integration
    
    Website Management
    
    Workflow Management
    

## DonorPerfect Integrations

Constant Contact

Integration rated 4.4 from 239 reviews

QuickBooks Online

Integration rated 4.4 from 50 reviews

ReadySetAuction

Integration rated 3.6 from 36 reviews

Givecloud

Integration rated 4.2 from 32 reviews

QuickBooks Online Advanced

Integration rated 4.6 from 25 reviews

Bloomerang Fundraising

Integration rated 4.2 from 11 reviews

See all 15 integrations

## DonorPerfect User Reviews

## DonorPerfect customer ratings

- Overall rating: 4.5/5
- Total reviews: 1,473

### Rating distribution

- 5 stars: 924 reviews (63%)
- 4 stars: 464 reviews (32%)
- 3 stars: 64 reviews (4%)
- 2 stars: 13 reviews (1%)
- 1 star: 8 reviews (1%)

### Secondary ratings

- Ease of use: 4.3/5
- Value for money: 4.5/5
- Customer support: 4.8/5
- Functionality: 4.3/5

---

### Stop the endless trials and just get DonorPerfect!

- Overall rating: 4/5
- Reviewer: Kelly C.
- Verified reviewer: Yes
- Industry: Non-Profit Organization Management
- Company size: Self-Employed
- Product usage: Used daily for less than 2 years
- Reviewed: July 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

I have been exposed to several management platforms in my 7 years in the nonprofit world, and so far, DonorPerfect has been my favorite: easy to use, holds all the data I need and allows me to manipulate it in the ways that I need and has superior reporting capacity.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 3/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

DonorPerfect is quite user-friendly. I was able to quickly make sense of the data presentation and get started right away. Anything I couldn't figure out on my own was remedied by their easily-accesible service team and training videos.

#### Cons

I was a little thrown off by the tabs in the Donor Profiles, but once I realized that all the data was there--folded into the tabs, I was able to find everything I needed.

#### Reasons for choosing DonorPerfect

There were some limiting factors as far as email campaigns go with the competitor's product, although they were less expensive.

---

### Not as great as we hoped it would be

- Overall rating: 4/5
- Reviewer: Susan S.
- Verified reviewer: Yes
- Industry: Non-Profit Organization Management
- Company size: 2-10 employees
- Product usage: Used daily for less than 12 months
- Reviewed: June 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Overall, DonorPerfect is a pretty good platform. Unfortunately, after using this platform for a year, we feel it was probably better for our organization to stick with DonorView. We have good customer service with DonorPerfect, but something to consider is that we shouldn't need to reach out to customer service as often as we do.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 3/5

#### Pros

We've experienced some good customer service with DonorPerfect, and the price for the package - especially with the inclusion of Constant Contact, is good.

#### Cons

Poor Quickbooks integration, downloaded reports not automatically in currency format, and end-of-year donation reports are not good. Our last platform was DonorView, and DonorPerfect has some great features, but then much of the products are cobbled together. This is not helpful. Whenever a report is needed, we have to chat with support to get the extremely long set of instructions to generate the report. Additional problems that we found were the different ways to set up receiving funds, either directly through DonorPerfect, or through GiveCloud. Functionality changes for the choice of one or the other. Finally, the icon labels for a donor are not helpful. Take for instance a donor who is a monthly giver, but gives by check. The monthly donor icon does not show up and we can't manually tell the platform to do so.

#### Reasons for choosing DonorPerfect

Network for Good was outside of our price range, although it was an impressive platform.

#### Reasons for switching to DonorPerfect

We had DonorView for over three years and we were hoping for more functionality, better product for the money, and ease for our platform.

---

### A Big Contender In The Fundraising Marketplace....

- Overall rating: 5/5
- Reviewer: Robin K.
- Verified reviewer: Yes
- Industry: Education Management
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: March 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Overall experience is still a 5 star rating. I do wish there were more integrations with other platforms, and there are obviously some cons listed above, but nothing that we would stop using the platform for.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

The ease of use continues to be a positive for this platform, along with self-paced and instructor led training which allowed us to onboard a new employee very quickly. Also love the chat feature to get answers in real time vs. having to email and wait for a response.

#### Cons

They have a drop and drag donation forms section. The downside is that unlike their classic forms, you need to actually run a separate report to get the names of the persons who have donated as it is not visible on the platform. Super inconvenient and something that we need to schedule regularly to pull. Another con is that in the classic forms the header area is not easy to work with or size. It also does not look good on mobile even is you check the box to maximize it for mobile.

---

### Helpful Donor Management Platform!

- Overall rating: 4/5
- Reviewer: Abby H.
- Verified reviewer: Yes
- Industry: Non-Profit Organization Management
- Company size: 2-10 employees
- Product usage: Used daily for less than 12 months
- Reviewed: June 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Overall, I would say minus some things here and there that have been "glitchy" or not helpful (i.e. reporting, deposit sections that I use on a weekly basis) this platform gives me everything I need to use for our donors on a daily basis! Customer service could use some help after hours (I.e. have an emergency response team for people that work outside of their work hours or have a different time zone) but other than that it is excellent and helpful!

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

I have found it most helpful to use donor perfect to organize and schedule donor contacts whether email or mailing them a hand written note. I also love that I can label and and see at a glance helpful information right on the beginning part of the donor's profile. The section called narrative has been helpful to use for quick notes I need our team to be able to see and read to be able to better interact with donors on a collaborative basis. When I have needed customer support, they have responded within a 24 hour period, have been helpful and apologetic when things don't work, and work quickly to resolve the issue. Donor Perfect for the most part has been easy to use and helpful for our organization this year.

#### Cons

I don't like the reporting section of donor perfect at all. There are way too many filters that are needed in order to pull info I need quickly. It also is not the most user friendly and takes time to rewatch videos and take more notes in order to use. The deposit section needs some updates to get rid of bugs/glitches, and make it faster and easy to use without a bunch of unnecessary parts to fill out each time.

#### Reasons for switching to DonorPerfect

We switched because there were things like needing better communication for the team in the crm of donors, better ease of use and better donation forms for online use.

---

### Exceptional Support and Resources Make DonorPerfect Stand Out!

- Overall rating: 5/5
- Reviewer: Julie J.
- Verified reviewer: Yes
- Industry: Non-Profit Organization Management
- Company size: Self-Employed
- Product usage: Used weekly for more than 2 years
- Reviewed: August 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Three years later, DonorPerfect pretty much runs the management of our donors and reports seamlessly. All of the support in getting started and setting up enhanced my experience and confidence in using DonorPerfect for our fundraising needs.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Customer support and education to launch and utilize the platform were incredibly valuable. They offer a variety of resources to get started. A correct start is VERY necessary for ease of use in the future.

#### Cons

Like any CRM, and especially for someone like me who was new to learning a CRM to manage an organization's donors, the entire process takes time and needs attention to learn it. This would be true for any CRM.

#### Reasons for choosing DonorPerfect

Pricing, other components we could add-on to our subscription, and the way it was organized and visually looked were easy for me to follow.

---

### Best Option on the Market

- Overall rating: 5/5
- Reviewer: Suzanne C.
- Verified reviewer: Yes
- Industry: Individual & Family Services
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: July 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

All of the staff (sales and support) have been incredibly nice and helpful, even when there wasn't a solution for my problem. They've often made "work-arounds" when needed. The responses are always quick, also. I've worked with or studied multiple CRMs. None offer EVERYTHING, it seems. But Donor Perfect comes the closest to offering everything in one spot.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The Customer Support is top notch! For the most part it is user friendly and easy to jump right in to figure it out.

#### Cons

Reports are easy to run and many are readily available. Building new ones and building or finding the right filters to go with them takes a bit of training. There are still limitations with those, but luckily the help staff have been able to fix most of those issues. I also continue to request that the forms have more options such as segmenting.

#### Reasons for choosing DonorPerfect

I was not on the team at the time of the switch but joined soon after. I do not know all of the reasons but understand that Donor Perfect offered the most features for the price.

#### Reasons for switching to DonorPerfect

Needed a better product with more features at a better price.

---

### DonorPerfect (into year 3)

- Overall rating: 4/5
- Reviewer: Catherine m.
- Verified reviewer: Yes
- Industry: Non-Profit Organization Management
- Company size: 2-10 employees
- Product usage: Used weekly for more than 2 years
- Reviewed: July 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Implementing the system requires the assistance of a knowledgeable advisor. The system is extremely customizable, however it is potentially very easy to start customizing before completely understanding the functionality of the base system.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Customer support is above average. Reporting capabilities, though complex, are extremely helpful for database clean up and sophisticated strategic review.

#### Cons

Forms module that comes as part of the base product is outdated. Support for 3rd party integration with Constant Contact is limited.

#### Reasons for switching to DonorPerfect

The implementation was not successful. Charity did not have sufficient Human Resources to support the product.

---

### Easy to Use and Powerful Donor Management/Marketing capabilities

- Overall rating: 5/5
- Reviewer: John L.
- Verified reviewer: Yes
- Industry: Non-Profit Organization Management
- Company size: 2-10 employees
- Product usage: Used weekly for less than 6 months
- Reviewed: July 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Overall, it's a great experience in onboarding. The system is easy to use and get started in less than a month. I am a volunteer who set it up on my own with the help of my Onboarding Manager. The Donor Management module is very powerful and flexible. The Marketing capabilities through the Constant Contact email integration work great. We still need to set up our accounting integration, but we look forward to no longer having to enter transactions to our systems twice.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Robust donor management and ability to add custom fields. Tight integration with Constant Contact that allows for very polished emails and tracking back to the donor record. Simple data import process that I was able to do on my own. Very helping Onboarding Manager, who made the process seamless.

#### Cons

Event Management could be improved - while there are multiple options, the native DonorPerfect functionality is lacking and the functionality through Givecloud is a bit complex.

#### Reasons for choosing DonorPerfect

DonorPerfect was the more mature and robust solution.

#### Reasons for switching to DonorPerfect

Zeffy did not work for us at all. It was a "failure to launch" situation.

---

### DonorPerfect - Such a wonderful system!

- Overall rating: 5/5
- Reviewer: Linda G.
- Verified reviewer: Yes
- Industry: Individual & Family Services
- Company size: 11-50 employees
- Product usage: Used daily for less than 2 years
- Reviewed: August 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

It has been excellent. We needed a lot of hand holding the first few months through the transition from the older system but we received excellent training and support. I even referred it to another non profit I volunteer with and they purchased the system as well.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

User friendly, great and efficient and friendly support staff, excellent training available and has been such a huge benefit to our organization.

#### Cons

Still struggle sometimes trying to figure out how to correctly run a report or create a form but help is always available!

#### Reasons for switching to DonorPerfect

system was awful, limited, full of flaws. Not user friendly

---

### Solid multi-tiered platform

- Overall rating: 4/5
- Reviewer: Veronica D.
- Verified reviewer: Yes
- Industry: Arts and Crafts
- Company size: 2-10 employees
- Product usage: Used daily for less than 6 months
- Reviewed: August 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

Other than our onboarding representative, customer service has been very helpful and friendly. It's easy to send thank you letters/tax receipts to donors, to sell tickets to events, and to send out newsletters.

#### Cons

The onboarding process needs work. We were given a form to fill out without any explanation other than being told to watch a video, which was only 50% helpful. All of our attempts to ask questions about the form and our data were brushed aside. We were told we'd have to use our training hours for to get those questions answered. As a result, our data was not uploaded correctly. However, customer service afterwards has been very helpful at addressing the onboarding issues and trying to fix what was wrong. The system is not as intuitive as I would have liked. There are so many different applications as opposed to it being integrated within the system itself; however, it gets the job done and is 100% better than what we had before.

#### Reasons for choosing DonorPerfect

We chose DonorPerfect due to price and because customer service was so highly rated.

---

Showing 1 - 10 of 1473 Reviews

[See All Reviews](https://www.softwareadvice.com/nonprofit/donorperfect-profile/reviews/)

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