ePowerCenter Software


ePowerCenter is a cloud-based customer relationship management (CRM) platform built for consumer engagement, giving agents everything they need to serve customers across all channels.

Agents can trade call scripts and training sessions for in-context agent guidance that provides on-demand answers, recommends next best actions, and enables more complete personalization with a unified view of each customer.

ePowerCenter allows agents to quickly complete data entry with features like name and address matching and dynamic field configuration based on product or reason codes. Auto-generated, personalized follow-up emails allow agents to close communication loops by simply verifying a message and clicking Send.


ePowerCenter - Name address match
  • ePowerCenter - Name address match
    Name address match
  • ePowerCenter - New case codes
    New case codes
  • ePowerCenter - Issues
Supported Operating System(s):
Web browser (OS agnostic)

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