Epiphany’s e-Service Suite takes NetSuite a step further with a group of advanced applications to better manage the essential operations of your business. Epiphany’s goal was to allow users to personalize their cloud experience while leveraging the power of NetSuite. They developed e-Service Suite, an end-to-end solution of multiple products that fully-integrate within NetSuite.
e-Service Suite is a web-based, standalone system helping to manage the key areas of field service: map dispatching, contact management, billing and invoicing, inventory management, work orders, and repair center management. Their powerful functionality will helps you schedule, track and control resources more effectively across your line of service. If you’re just in the market for a scheduling tool, Epiphany also has e-Service Light.
Beyond this, Epiphany has other integrated applications available including marketing automation, web self service, help desk, and channel management. Their e-Calendar lets users color-code scheduling to better track projects and teams. Their e-Sales Center was created to better manage a sales team’s productivity from one central page-- keep all the information you right at your fingertips.
Epiphany’s products are Mac compatible and accessible from any tablet or mobile device. They offer an array of support services to help with implementation, customization, training and assistance. Epiphany’s software is a great fit for mid-sized companies, especially those in wholesale, distribution, manufacturing, and and service industries.