Evayadesk’s RocTik Ticketing System is a cloud-based customer relationship management (CRM) solution geared to software developers. It is targeted toward businesses with up to 500 employees. RocTik Ticketing’s primary application is an integrable help desk.
In RokTik Ticketing, customers can submit inquiries or complaints, and the software assigns their correspondence a ticket number. Users can track customer inquiries from start to finish using this ticket number.
RocTik Ticketing provides automatic email alerts for every update. Users have access to an administrative dashboard and can generate reports through this dashboard.
This system supports an unlimited number of users and is compatible with multiple devices. This software is priced per ticket per month, and is available worldwide.