# FieldAware Software Reviews, Demo & Pricing - 2026 > Review of FieldAware Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/crm/fieldaware-profile --- [Home](https://www.softwareadvice.com/) / [IT Service Software](https://www.softwareadvice.com/it-service/) / FieldAware Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Alternatives](https://www.softwareadvice.com/recycling/fieldaware-profile/alternatives/) # FieldAware 2026: Benefits, Features & Pricing Wondering if FieldAware is right for your organization? Our IT Service Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview FieldAware 3.4 [(68)](https://www.softwareadvice.com/recycling/fieldaware-profile/#reviews) Pricing Starting at $70.00 per month ### About FieldAware FieldAware by GPS Insight is a field service management software made specifically for businesses who have a mobile workforce and want to get organized, automated, and connected to their teams in way that simply cannot be done manually. With FieldAware software, you can get the job done faster, smarter, and safer and without all the headache of paperwork. No matter if you’re a small business, a franchise, or a larger enterprise company, we have you covered. FieldAware’s innovative design lets you customize features based on your unique needs and goals, to design a system that works just the way you need it to for your business requirements. FieldAware’s dynamic forms allows you to create customized forms that are a living document and can change in real-time depending on the data, pull in data from other sources, skip questions or add more to ensure work orders have relevant information, are accurate, and meet compliance. In the field and on the job, FieldAware by GPS Insight makes it easier to deliver better service to your customers and creates a positive work environment for employees. Your workforce can access job information from any mobile device and close jobs faster b... y creating invoices onsite. They can even generate custom-branded invoices to customers and hare them as PDF files, shareable links or via email. Your team can also complete job documentation like activity notes, service history, installed assets quickly and accurately with one-touch data collection. This eliminates cumbersome paperwork after each job and reduces customer disputes thanks to automatic documentation. In the office, it gives dispatch and operations teams clear oversight into the field worker locations, job site, and work details to streamline field service workflow. You can assign work to the right tech, at the right time, at the right location, and with the resources they need every time. FieldAware by GPS Insight provides an at-a-glance view of your field teams with map-based scheduling, which improves service delivery for your customers and helps maintain high-quality standards. It prioritizes and assigns jobs quickly to simplify the dispatch process and increases first-time fix rates and closes more jobs on the first visit. Administrative tasks like invoicing, logging work orders, tracking inventory and ordering supplies can all be automated with FieldAware. FieldAware helps management teams gain visibility and deep insight into business operations to better manage teams, identify revenue opportunities and grow and mature the business. It has built-in analytics to help spot trends and potential issues for fast action and decision support. It identifies areas of improvement with powerful reporting that offers transparency into day-to-day operations and creates a more connected business. It’s user-friendly and intuitive dashboard gives you a comprehensive view of your business in real-time for the most accurate status updates. And last but not least, GPS Insight provides a comprehensive onboarding process that guides you through the process of implementing the FieldAware without all the worry – we take care of that. Our technical staff provide a three-stage onboarding process including account set-up, data import, and comprehensive training. Because FieldAware by GPS Insight is a true application programming interface (API) platform, it can easily integrate with a variety of back-office systems like QuickBooks, NetSuite, and more. If you have a system that you need to pull data from, talk to us about integrating it with FieldAware. You can count on GPS Insight to provide ongoing support. After your onboarded, we just don’t leave you there. You’ll have a dedicated point person, 24/7 access to our highly trained technical team, an extensive online knowledge base, and a comprehensive catalog of technical and user information. You never have to go it alone; we are there to support you for the long haul. Wondering if FieldAware is right for your organization? Our IT Service Software selection experts can help you in 15 minutes or less. ## FieldAware User Interface ## Popular FieldAware Alternatives Main Product FieldAware 3.4 [(68)](https://www.softwareadvice.com/recycling/fieldaware-profile/#reviews) Ratings Breakdown - 3.54Ease of use - 3.05Value for money - 3.37Customer support - 3.23Functionality Pricing Starting at $70.00 per month Get Price Alternative Product [Jobber](https://www.softwareadvice.com/field-service/jobber-profile/) 4.6 [(1457)](https://www.softwareadvice.com/field-service/jobber-profile/reviews/) Ratings Breakdown - 4.62Ease of use - 4.40Value for money - 4.59Customer support - 4.35Functionality Pricing Starting at $39.00 per month Get Price Alternative Product [FieldPulse](https://www.softwareadvice.com/field-service/fieldpulse-profile/) 4.6 [(452)](https://www.softwareadvice.com/field-service/fieldpulse-profile/reviews/) Ratings Breakdown - 4.51Ease of use - 4.48Value for money - 4.68Customer support - 4.39Functionality Pricing Available upon request Get Price Alternative Product [Housecall Pro](https://www.softwareadvice.com/construction/housecall-profile/) 4.7 [(2741)](https://www.softwareadvice.com/construction/housecall-profile/reviews/) Ratings Breakdown - 4.62Ease of use - 4.61Value for money - 4.68Customer support - 4.49Functionality Pricing Starting at $79.00 per month Get Price Alternative Product [Connecteam](https://www.softwareadvice.com/hr/connecteam-profile/) 4.6 [(5244)](https://www.softwareadvice.com/hr/connecteam-profile/reviews/) Ratings Breakdown - 4.66Ease of use - 4.47Value for money - 4.61Customer support - 4.53Functionality Pricing Starting at $29.00 per month Get Price Alternative Product [Service Fusion](https://www.softwareadvice.com/scheduling/service-fusion-profile/) 4.3 [(308)](https://www.softwareadvice.com/scheduling/service-fusion-profile/reviews/) Ratings Breakdown - 4.29Ease of use - 4.25Value for money - 4.27Customer support - 4.05Functionality Pricing Starting at $245.00 per month Get Price ## FieldAware Pricing and Plans Starting price: $70.00 per month Free Trial Free Version Basic $70.00 per user, per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## FieldAware Features - Popular features found in IT Service Compliance Management Configuration Management Inventory Management Knowledge Management Problem Management Real-Time Monitoring Release Management Self Service Portal Service Catalog Task Management Ticket Management Workflow Management - More features of FieldAware Accounting Integration Activity Dashboard Activity Tracking Alerts/Notifications API Appointment Management Appointment Scheduling Automated Scheduling Availability Management Barcode Recognition Barcode/Ticket Scanning Billing & Invoicing Calendar Management Change Order Management Charting Client Management Client Portal Clock In/Out Commercial Properties Contact Database Contract/License Management CRM Customer Database Customer History Customer Management Customizable Branding Customizable Fields Customizable Forms Customizable Reports Data Import/Export Data Synchronization Data Visualization Dispatch Management Document Imaging Document Management Document Storage Electronic Signature Employee Management Employee Scheduling Equipment Management Estimating Forms Management Gantt/Timeline View Geographic Maps GPS Inventory Control Inventory Tracking Invoice Management IT Asset Management Job Management Job Scheduling Job Tracking Location Tracking Maintenance Management Maintenance Scheduling Mobile Access Mobile App Multi-Location Offline Access Online Booking Online Time Clock Patient Records Management Payment Collection in the Field Payment Processing Performance Metrics Pesticide Usage Tracking Preventive Maintenance Project Time Tracking Project Tracking Proposal Generation Purchase Order Management Quotes/Estimates Real-Time Analytics Real-Time Reporting Real-Time Updates Recurring Appointments Reporting & Statistics Resource Management Resource Scheduling Route Management Route Optimization Routing Scheduling Service History Status Tracking Technician Management Third-Party Integrations Timesheet Management Time Tracking Time Tracking by Client Waste Management Work Order Creation Work Order Management ## FieldAware Integrations Xero Integration rated undefined from -1 review QuickBooks Online Advanced Integration rated undefined from -1 review NetSuite Integration rated undefined from -1 review Salesforce Sales Cloud Integration rated undefined from -1 review CBOS Integration rated undefined from -1 review ## FieldAware User Reviews Overall Rating 3.4 Ratings Breakdown 5 41% 4 21% 3 6% 2 6% 1 26% Secondary Ratings Ease of Use 3.5 Value for money 3.1 Customer support 3.4 Functionality 3.2 Have you used FieldAware and would like to share your experience with others? Mailen G. Verified reviewer Construction 2-10 employees Used weekly for less than 6 months Review source Reviewed May 2026 Efficient Tool for Field Operations but Limited for Complex Needs 5 Overall, my experience with FieldAware has been positive. It is a reliable tool for managing field service operations, especially for small to medium businesses. While it is not perfect and lacks some advanced features, it is efficient, easy to use, and helpful for organizing daily operations. Payroll is not a core strength of the platform and often requires integration with external systems for full payroll management. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I liked the scheduling and dispatch system the most. It makes it easy to assign jobs, track progress, and keep communication organized between office staff and field workers. It helps reduce confusion and improves daily workflow. FieldAware offers good value for companies that need basic field service management. It covers essential functions, but some advanced features may require additional customization or integrations, which can increase overall cost. The platform is fairly easy to use. The interface is clean and straightforward, allowing users to quickly manage tasks and schedules without much difficulty. It provides useful tools for assigning tasks, tracking work orders, and improving communication between office staff and field workers. Collaboration is effective for small to mid-sized teams. Cons: The platform can feel limited in advanced features like payroll and detailed reporting. Also, some customization options are restricted, which may not suit larger or more complex organizations. Read More SP Shawn P. Verified reviewer Transportation/ Trucking/ Railroad 11-50 employees Used daily for more than 2 years Review source Reviewed March 2025 Keystone Trailer Services 5 very good, use it in handling 500 to 600 service requests per month. Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: cloud based so it can be accessible from any location with a simple sign on Cons: it is no able to track technician's time per task, only tracks for the whole job Reasons for switching to FieldAware needed more automation to handle a higher volume or service requests Vendor Response Thanks so much for the excellent review, Shawn! We're happy to hear FieldAware has made some positive improvements in handling service requests for your business! Replied March 2025 Read More CH Chris H. Verified reviewer Security and Investigations 2-10 employees Used daily for more than 2 years Review source Reviewed December 2019 Awefull Software 1 Previously 2 Genuinely a waste of money but we are locked in with them as the money that was spent to integrate their software into my company was around £6000+ and getting your data back from them is nearly impossible as it is converted to work with their systems. Ratings Breakdown 1 Ease of use Previously 4 1 Value for money Previously 2 1 Customer support 1 Functionality Previously 3 Pros: Very little to be honest. when it works you can track staff movements, add photos and create ob sheets easily Cons: The software rarely works correctly. For a period of time if you rotated your phone to adjust the aspect it would delete everything you had typed in the job sheet. the system now rarely tracks the work phone correctly, often glitches in the middle of typing a job sheet and you loose the data, it was massively miss sold to my firm by being told it could do more than it can, reports don't work correctly and are complex to create, it doesn't integrate into Sage accounts at all but we had been told it would. you cannot run reports based on needing return visits on jobs meaning someone has to go through each job sheet individually on a daily basis to double check what jobs are required. Read More VR Verified Reviewer Accounting 10000+ employees Used daily for free trial Review source Reviewed May 2026 HeymynameisHEAL 5 Yes thank you for your time and consideration and look forward to hearing from you soon as possible your help Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Value for Money Ease of Use Learning Curve Project Management and Collaboration Caregiver Management Billing and Scheduling Employee Payroll Cons: Not anything in particular the same as for on my payday not sure what if I could look at load of my new email Vendor Response We're happy to you that you and your team are enjoying FieldAware! Thanks so much for the review! Replied June 2026 Read More CR Cory R. Verified reviewer Hospital & Health Care 51-200 employees Used weekly for less than 2 years Review source Reviewed December 2025 Fieldaware 5 Lacks features like automatic customer text alerts or easy secondary tech job visibility. Some areas need more customization, and limited users might access full functionality. Ratings Breakdown 5 Ease of use 5 Value for money 4 Customer support 5 Functionality Pros: Built-in tools provide deep insights for better decision-making. Ability to tailor fields and workflows to specific business needs. Cons: Frequent issues with data loss, syncing problems, and the mobile app malfunctioning, especially when adjusting phone orientation or during typing. Vendor Response Thank you so much for sharing with us, Cory! Please feel free to email me at the attached address if you'd like me to connect you with our support team about your data and syncing inconsistencies. Replied January 2026 Read More VR Verified Reviewer Telecommunications 11-50 employees Used other for less than 6 months Review source Reviewed May 2018 Not For Everyone - But They'll Swear It Is 3 We did not benefit from it. Ratings Breakdown 1 Ease of use 1 Value for money 2 Customer support 2 Functionality Pros: I loved the sales pitch. That's where my interest ended. We ended up paying into the triple-zeros for our "trial" period, which is fine, if it would have delivered as promised. They were very friendly, and they do a great job on presentation. I'm sure that their software would work nicely for a company who didn't have customers with guidelines on how they want their deliverables or for a company who was just using it for dispatch or internal purposes. Cons: Everything we tried to explain about our company ended up with their sales department telling us how WE could change to fit the software, not how we could use the software to make our lives easier. We wasted countless hours of payroll time and company resources to find out that there's absolutely no reason a company in our industry would use this software. But even as we canceled and stopped taking their calls, they swore up and down that if we would just give them a chance (that we more than generously did), they'd make it work for us. After spending all the time and money, we still get sales calls from their team, who act unaware that we were ever customers, and who will tell us about the amazing trial offer. They're pretty unaware for having the word "Aware" in the title of their application. They thought we should recruit our customers to accept their style of deliverable, regardless that we have contracts that stipulate how our deliverables are presented. Bottom line is that this software will only work if you are using it with internal customers who are all ready to adopt their way of thinking. You can't get them to understand that there are contracts with big companies who want things done a specific way because the Field Aware team thinks that their customer is always wrong. It's expensive and doesn't work for our industry. Read More Davina F. Verified reviewer Construction 11-50 employees Used daily for more than 2 years Reviewed August 2019 FieldAware makes it easy to manage field crews 5 Overall we now easily dispatch field techs, export/import time sheets into our time payroll system, and can locate associates for a more efficient mid-day dispatch. Ratings Breakdown 5 Ease of use 4 Value for money 4 Customer support 4 Functionality Pros: FieldAware is visually easy to read, quick to dispatch and the setup and implementation is quick. Cons: I least like that a team can't see their dispatch and only the Team Lead can see the dispatch. Also, the Team Lead must clock an entire team in. Sometimes team members arrive at different times, and in order for the team to know where they're going they must talk with Team Leads rather than look at their IT equipment. Read More VR Verified Reviewer Information Technology and Services 51-200 employees Used daily for less than 2 years Review source Reviewed November 2018 Great after recent improvements 4 At first I was disapointed, as said above after the recent updates it has now turned into a fantastoc product which is great, easy and smooth to use daily! Ratings Breakdown 5 Ease of use 4 Functionality Pros: I use this software on a daily basis for my job. After the recent set of updates it has improved it hugely. Now is a lot less clunky to use and now does background syncs so jobs and be completed and you can browse your next jobs, before you had to wait for the completed job to sync on a sync screen. It lays out clearly what lies ahead for the day or the week. Also great little features like calling the customer though the app and the passthrough to google maps feature. Cons: Fieldaware seemed to have ironed out all my cons about the app. Keep up the good work guys! Read More Lance E. Verified reviewer Restaurants Used unspecified for unspecified Review source Reviewed September 2014 FieldAware Product, Services, and Applications 5 We have been in business for over 39 years; before Field Aware, our techs and service agents utilized paper work orders and emails to forward pictures and parts requests.We averaged +300 "paper work orders a week!" In June, 2013, we research numerous companies that offer electronic "paperless" work orders, asset/parts management, invoicing, job site history, pictures attached to each job, etc. Field Aware was absolutely the best choice among all the companies we spoke to- and the best R.O.I. than any others! Ratings Breakdown Pros: Excellent Technical Support Immediate Followup ( since Sept. 2013, the average return call from Field Aware Support was 15 minutes!-) Program Dept. Outstanding- will help create the system specific to our business Continuous Upgrading the system Cons: If parts are requested,and the task is marked, should be able to send email to office- otherwise we have to have someone review all the pending jobs.Make a mistake a "delete" a a job, it is forever lost in the clouds! Business Works compatible> Read More Leah S. Verified reviewer Media Production Used unspecified for unspecified Review source Reviewed September 2014 FieldAware is amazing! 5 This program has allowed our company to grow. We started out with two employees, 2 years later, we're now eight. The many features of this software allow us to stay on top of all our growing customer lists and increasing work orders in an organized way. It's easy to learn with many advanced features that will help us as we continue to grow. The best thing about FieldAware though is how it continually evolves, in many ways based on our suggestions! The technical help is immediate and effective. Ratings Breakdown Pros: Simple to learn, always improving. Cons: No default tax setting, and difficult to carry out some requests with the ipad version. Read More Showing 1 - 10 of 68 Reviews Load More Reviews ## FieldAware Popular Comparisons [Jobber vs FieldAware](https://www.softwareadvice.com/recycling/fieldaware-profile/vs/jobber/)[FieldPulse vs FieldAware](https://www.softwareadvice.com/recycling/fieldaware-profile/vs/fieldpulse/)[Housecall Pro vs FieldAware](https://www.softwareadvice.com/recycling/fieldaware-profile/vs/housecall/)[Connecteam vs FieldAware](https://www.softwareadvice.com/hr/connecteam-profile/vs/fieldaware/)[Service Fusion vs FieldAware](https://www.softwareadvice.com/recycling/fieldaware-profile/vs/service-fusion/)[Salesforce Service Cloud vs FieldAware](https://www.softwareadvice.com/recycling/fieldaware-profile/vs/service-cloud/)[BuildOps vs FieldAware](https://www.softwareadvice.com/cmms/buildops-profile/vs/fieldaware/)[ServiceTitan vs FieldAware](https://www.softwareadvice.com/recycling/fieldaware-profile/vs/servicetitan/) [Compare All Alternatives](https://www.softwareadvice.com/recycling/fieldaware-profile/alternatives/) ## Other Top Recommended IT Service Software [NinjaOne](https://www.softwareadvice.com/remote-support/ninjarmm-profile/) **4.7** (293) Recently recommended **12** times [Freshservice](https://www.softwareadvice.com/help-desk/freshservice-profile/) **4.5** (727) Recently recommended **11** times [SysAid](https://www.softwareadvice.com/crm/sysaid-it-crm-profile/) **4.5** (519) Recently recommended **8** times [Zendesk Suite](https://www.softwareadvice.com/product/26892-Zendesk/) **4.4** (4080) Recently recommended **6** times Stuck Between Options? Our experts can help you compare FieldAware with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice