--- title: "FieldAware Software Reviews, Demo & Pricing - 2026" description: "Review of FieldAware Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/crm/fieldlocate-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [IT Service Software](https://www.softwareadvice.com/it-service/) / FieldAware Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/recycling/fieldaware-profile/reviews/)[Alternatives](https://www.softwareadvice.com/recycling/fieldaware-profile/alternatives/) # FieldAware Review From $70/month 1 plan Wondering if FieldAware is right for your organization? Our IT Service Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview FieldAware 3.5 [(74)](https://www.softwareadvice.com/recycling/fieldaware-profile/reviews/) Pricing Starting at $70.00 per user per month ### About FieldAware FieldAware by GPS Insight is a field service management software made specifically for businesses who have a mobile workforce and want to get organized, automated, and connected to their teams in way that simply cannot be done manually. With FieldAware software, you can get the job done faster, smarter, and safer and without all the headache of paperwork. No matter if you’re a small business, a franchise, or a larger enterprise company, we have you covered. FieldAware’s innovative design lets you customize features based on your unique needs and goals, to design a system that works just the way you need it to for your business requirements. FieldAware’s dynamic forms allows you to create customized forms that are a living document and can change in real-time depending on the data, pull in data from other sources, skip questions or add more to ensure work orders have relevant information, are accurate, and meet compliance. In the field and on the job, FieldAware by GPS Insight makes it easier to deliver better service to your customers and creates a positive work environment for employees. Your workforce can access job information from any mobile device and close jobs faster b... y creating invoices onsite. They can even generate custom-branded invoices to customers and hare them as PDF files, shareable links or via email. Your team can also complete job documentation like activity notes, service history, installed assets quickly and accurately with one-touch data collection. This eliminates cumbersome paperwork after each job and reduces customer disputes thanks to automatic documentation. In the office, it gives dispatch and operations teams clear oversight into the field worker locations, job site, and work details to streamline field service workflow. You can assign work to the right tech, at the right time, at the right location, and with the resources they need every time. FieldAware by GPS Insight provides an at-a-glance view of your field teams with map-based scheduling, which improves service delivery for your customers and helps maintain high-quality standards. It prioritizes and assigns jobs quickly to simplify the dispatch process and increases first-time fix rates and closes more jobs on the first visit. Administrative tasks like invoicing, logging work orders, tracking inventory and ordering supplies can all be automated with FieldAware. FieldAware helps management teams gain visibility and deep insight into business operations to better manage teams, identify revenue opportunities and grow and mature the business. It has built-in analytics to help spot trends and potential issues for fast action and decision support. It identifies areas of improvement with powerful reporting that offers transparency into day-to-day operations and creates a more connected business. It’s user-friendly and intuitive dashboard gives you a comprehensive view of your business in real-time for the most accurate status updates. And last but not least, GPS Insight provides a comprehensive onboarding process that guides you through the process of implementing the FieldAware without all the worry – we take care of that. Our technical staff provide a three-stage onboarding process including account set-up, data import, and comprehensive training. Because FieldAware by GPS Insight is a true application programming interface (API) platform, it can easily integrate with a variety of back-office systems like QuickBooks, NetSuite, and more. If you have a system that you need to pull data from, talk to us about integrating it with FieldAware. You can count on GPS Insight to provide ongoing support. After your onboarded, we just don’t leave you there. You’ll have a dedicated point person, 24/7 access to our highly trained technical team, an extensive online knowledge base, and a comprehensive catalog of technical and user information. You never have to go it alone; we are there to support you for the long haul. Do you work for FieldAware? [Manage this product listing](https://www.g2.com/products/fieldaware-by-gps-insight/claim_requests/new?auto=true) Wondering if FieldAware is right for your organization? Our IT Service Software selection experts can help you in 15 minutes or less. ## FieldAware User Interface ## Popular FieldAware Alternatives Main Product FieldAware 3.5 [(74)](https://www.softwareadvice.com/recycling/fieldaware-profile/reviews/) Ratings Breakdown - 3.63Ease of use - 3.21Value for money - 3.43Customer support - 3.35Functionality Pricing Starting at $70.00 per month Get Price Alternative Product [Jobber](https://www.softwareadvice.com/field-service/jobber-profile/) 4.6 [(1487)](https://www.softwareadvice.com/field-service/jobber-profile/reviews/) Ratings Breakdown - 4.62Ease of use - 4.40Value for money - 4.59Customer support - 4.35Functionality Pricing Starting at $39.00 per month Get Price Alternative Product [FieldPulse](https://www.softwareadvice.com/field-service/fieldpulse-profile/) 4.6 [(502)](https://www.softwareadvice.com/field-service/fieldpulse-profile/reviews/) Ratings Breakdown - 4.51Ease of use - 4.45Value for money - 4.67Customer support - 4.40Functionality Pricing Available upon request Get Price Alternative Product [Housecall Pro](https://www.softwareadvice.com/construction/housecall-profile/) 4.7 [(2749)](https://www.softwareadvice.com/construction/housecall-profile/reviews/) Ratings Breakdown - 4.62Ease of use - 4.61Value for money - 4.68Customer support - 4.49Functionality Pricing Starting at $79.00 per month Get Price Alternative Product [Connecteam](https://www.softwareadvice.com/hr/connecteam-profile/) 4.6 [(5318)](https://www.softwareadvice.com/hr/connecteam-profile/reviews/) Ratings Breakdown - 4.66Ease of use - 4.47Value for money - 4.61Customer support - 4.53Functionality Pricing Starting at $29.00 per month Get Price Alternative Product [Service Fusion](https://www.softwareadvice.com/scheduling/service-fusion-profile/) 4.3 [(308)](https://www.softwareadvice.com/scheduling/service-fusion-profile/reviews/) Ratings Breakdown - 4.29Ease of use - 4.25Value for money - 4.27Customer support - 4.05Functionality Pricing Starting at $259.00 per month Get Price ## FieldAware Pricing and Plans Starting price: $70.00 per month Free Trial Free Version Basic $70.00 per user, per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## FieldAware Features - Popular features found in IT Service Compliance Management Configuration Management Inventory Management Knowledge Management Problem Management Real-Time Monitoring Release Management Self Service Portal Service Catalog Task Management Ticket Management Workflow Management - More features of FieldAware Accounting Integration Activity Dashboard Activity Tracking Alerts/Notifications API Appointment Management Appointment Scheduling Automated Scheduling Availability Management Barcode Recognition Barcode/Ticket Scanning Billing & Invoicing Calendar Management Change Order Management Charting Client Management Client Portal Clock In/Out Commercial Properties Contact Database Contract/License Management CRM Customer Database Customer History Customer Management Customizable Branding Customizable Fields Customizable Forms Customizable Reports Data Import/Export Data Synchronization Data Visualization Dispatch Management Document Imaging Document Management Document Storage Electronic Signature Employee Management Employee Scheduling Equipment Management Estimating For HVAC Companies Forms Management Gantt/Timeline View Geographic Maps GPS Inventory Control Inventory Tracking Invoice Management IT Asset Management Job Management Job Scheduling Job Tracking Location Tracking Maintenance Management Maintenance Scheduling Mobile Access Mobile App Multi-Location Offline Access Online Booking Online Time Clock Patient Records Management Payment Collection in the Field Payment Processing Performance Metrics Pesticide Usage Tracking Preventive Maintenance Project Time Tracking Project Tracking Proposal Generation Purchase Order Management Quotes/Estimates Real-Time Analytics Real-Time Reporting Real-Time Updates Recurring Appointments Reporting/Analytics Reporting & Statistics Resource Management Resource Scheduling Route Management Route Optimization Routing Scheduling Service History Status Tracking Technician Management Third-Party Integrations Timesheet Management Time Tracking Time Tracking by Client Waste Management Work Order Creation Work Order Management ## FieldAware Integrations Xero Integration rated undefined from -1 review QuickBooks Online Advanced Integration rated undefined from -1 review NetSuite Integration rated undefined from -1 review Salesforce Sales Cloud Integration rated undefined from -1 review CBOS Integration rated undefined from -1 review ## FieldAware User Reviews ## FieldAware customer ratings - Overall rating: 3.5/5 - Total reviews: 74 ### Rating distribution - 5 stars: 32 reviews (43%) - 4 stars: 15 reviews (20%) - 3 stars: 5 reviews (7%) - 2 stars: 4 reviews (5%) - 1 star: 18 reviews (24%) ### Secondary ratings - Ease of use: 3.6/5 - Value for money: 3.2/5 - Customer support: 3.4/5 - Functionality: 3.4/5 --- ### Productivity gains after investment - Overall rating: 4/5 - Reviewer: Adam M. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 5001-10000 employees - Product usage: Used weekly for less than 12 months - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered Reduce our administrative efforts by replacing paper based processes and repeated communication between technicians and office staff. This saves time and allows more jobs to be managed with the same resources. It’s enabled us to improve scheduling operating visibility dispatches can see your progress and technician availability more clearly helping the business respond fast and make better use of field resources and it’s also supported faster job completion and billing by capturing information digitally at the point of service however the initial configuration don’t set up an employee training require investment before the full benefits of realised #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros The mobile functionality is one of the strongest features. Technicians can access work orders, information, schedules, forms and supporting documents out in the field. It reduces our reliance on office paperwork too. #### Cons Some of the more advanced configuration and reporting options take time to understand the interface is generally intuitive but certain administrative tasks could be streamlined and provide clearer guidance. Performance can also depend on connectivity and how well the system has been configured. More flexible reporting and simple customisation would make it easier if organisations to adapt the platform to the specific processes #### Vendor response Thanks for sharing, Adam! We're glad that your techs are having an easier time now that they're equipped with the FieldAware mobile app! Replied October 2026 --- ### Keystone Trailer Services - Overall rating: 5/5 - Reviewer: Shawn P. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. very good, use it in handling 500 to 600 service requests per month. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros cloud based so it can be accessible from any location with a simple sign on #### Cons it is no able to track technician's time per task, only tracks for the whole job #### Reasons for switching to FieldAware needed more automation to handle a higher volume or service requests #### Vendor response Thanks so much for the excellent review, Shawn! We're happy to hear FieldAware has made some positive improvements in handling service requests for your business! Replied March 2025 --- ### Awefull Software - Overall rating: 1/5 - Reviewer: Chris H. - Verified reviewer: Yes - Industry: Security and Investigations - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Genuinely a waste of money but we are locked in with them as the money that was spent to integrate their software into my company was around £6000+ and getting your data back from them is nearly impossible as it is converted to work with their systems. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros Very little to be honest. when it works you can track staff movements, add photos and create ob sheets easily #### Cons The software rarely works correctly. For a period of time if you rotated your phone to adjust the aspect it would delete everything you had typed in the job sheet. the system now rarely tracks the work phone correctly, often glitches in the middle of typing a job sheet and you loose the data, it was massively miss sold to my firm by being told it could do more than it can, reports don't work correctly and are complex to create, it doesn't integrate into Sage accounts at all but we had been told it would. you cannot run reports based on needing return visits on jobs meaning someone has to go through each job sheet individually on a daily basis to double check what jobs are required. --- ### Simple and Useful Tool for Managing Field Service Work - Overall rating: 5/5 - Reviewer: Susan P. - Verified reviewer: Yes - Industry: Accounting - Company size: 11-50 employees - Product usage: Used weekly for less than 12 months - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, my experience with FieldAware has been positive. It makes it easier to organise field service jobs, manage schedules, keep customer information in one place, and stay updated on work in progress. It is useful for keeping teams organised, although some features take a little time to learn and get used to. Overall, it has helped make day-to-day field service management more efficient. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I liked most about FieldAware is how easy it makes it to manage field service work. It helps keep jobs, schedules, customer information, and technician updates organised in one place. The mobile access is also useful for keeping track of work while out in the field. #### Cons The main thing I liked least about FieldAware is that some features can take a little time to learn and set up. The interface can feel busy at first, and occasional adjustments or extra steps are needed when managing more detailed jobs or workflows. #### Vendor response Thanks so much for the review, Susan! We hope your field service team will enjoy the upcoming features being added to FieldAware at the end of this year and throughout 2027! Replied October 2026 --- ### User-Friendly Tool for Efficient Field Management - Overall rating: 5/5 - Reviewer: Rinku S. - Verified reviewer: Yes - Industry: Accounting - Company size: Self-Employed - Product usage: Used daily for less than 12 months - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, my experience with FieldAware was positive. It was a useful and convenient platform for managing field operations, scheduling, work orders, and job information. The system helped keep tasks organized and improved efficiency, although some features took time to learn and occasional technical issues could be frustrating. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I liked most about FieldAware was its user-friendly interface and how easily it helped organize field operations, work orders, scheduling, and job information in one place. It made managing tasks and staying organized more efficient. #### Cons What I liked least about FieldAware was that some features could take time to learn, and occasional navigation or technical issues could make certain tasks less convenient. #### Vendor response Thanks for the review, Rinku! Great to learn that field operations for your team have improved since implementing FieldAware! Replied October 2026 --- ### Efficient Tool for Field Operations but Limited for Complex Needs - Overall rating: 5/5 - Reviewer: Mailen G. - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, my experience with FieldAware has been positive. It is a reliable tool for managing field service operations, especially for small to medium businesses. While it is not perfect and lacks some advanced features, it is efficient, easy to use, and helpful for organizing daily operations. Payroll is not a core strength of the platform and often requires integration with external systems for full payroll management. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I liked the scheduling and dispatch system the most. It makes it easy to assign jobs, track progress, and keep communication organized between office staff and field workers. It helps reduce confusion and improves daily workflow. FieldAware offers good value for companies that need basic field service management. It covers essential functions, but some advanced features may require additional customization or integrations, which can increase overall cost. The platform is fairly easy to use. The interface is clean and straightforward, allowing users to quickly manage tasks and schedules without much difficulty. It provides useful tools for assigning tasks, tracking work orders, and improving communication between office staff and field workers. Collaboration is effective for small to mid-sized teams. #### Cons The platform can feel limited in advanced features like payroll and detailed reporting. Also, some customization options are restricted, which may not suit larger or more complex organizations. #### Vendor response Glad to hear that scheduling and dispatching is working so well for you, Mailen! We appreciate the detail you included in your review! Replied October 2026 --- ### HeymynameisHEAL - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Accounting - Company size: 10000+ employees - Product usage: Used daily for free trial - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered Yes thank you for your time and consideration and look forward to hearing from you soon as possible your help #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Value for Money Ease of Use Learning Curve Project Management and Collaboration Caregiver Management Billing and Scheduling Employee Payroll #### Cons Not anything in particular the same as for on my payday not sure what if I could look at load of my new email #### Vendor response We're happy to you that you and your team are enjoying FieldAware! Thanks so much for the review! Replied June 2026 --- ### **User-Friendly and Effective Field Service Management** - Overall rating: 5/5 - Reviewer: Gagandeep S. - Verified reviewer: Yes - Industry: Accounting - Company size: 11-50 employees - Product usage: Used monthly for less than 12 months - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered My overall experience with FieldAware has been positive. It provides a convenient way to manage field service operations, including scheduling, work orders, customer information, and communication. The platform is useful and fairly easy to navigate, although some features could be more intuitive and streamlined. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I liked FieldAware’s user-friendly interface and its ability to simplify field service management. It makes it easy to schedule jobs, track work orders, manage customer information, and keep field teams organized #### Cons Some features can take time to learn, and the system can occasionally feel slow or require extra steps for certain tasks. More customization and a smoother user experience would make it even better. #### Vendor response Thanks for leaving us a review, Gagandeep! We appreciate your business and your the time it took to share! Replied October 2026 --- ### Fieldaware - Overall rating: 5/5 - Reviewer: Cory R. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 51-200 employees - Product usage: Used weekly for less than 2 years - Reviewed: December 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Lacks features like automatic customer text alerts or easy secondary tech job visibility. Some areas need more customization, and limited users might access full functionality. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Built-in tools provide deep insights for better decision-making. Ability to tailor fields and workflows to specific business needs. #### Cons Frequent issues with data loss, syncing problems, and the mobile app malfunctioning, especially when adjusting phone orientation or during typing. #### Vendor response Thank you so much for sharing with us, Cory! Please feel free to email me at the attached address if you'd like me to connect you with our support team about your data and syncing inconsistencies. Replied January 2026 --- ### Amazing Field Aware Review - Overall rating: 5/5 - Reviewer: Marilyn D. - Verified reviewer: Yes - Industry: Accounting - Company size: 11-50 employees - Product usage: Used monthly for free trial - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered Although there can be a learning curve when configuring more advanced features, the platform is reliable, intuitive, and well-suited for businesses that manage field service teams. Overall, FieldAware is a solid solution that helps improve productivity, communication, and customer satisfaction. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros FieldAware has made managing field service operations much more efficient. The platform simplifies scheduling, dispatching, and work order management, allowing our team to stay organized and respond quickly to customer needs. The mobile app is especially useful, giving technicians access to job details, navigation, customer information, and the ability to update work orders from the field. #### Cons The reporting and analytics tools provide valuable insights into team performance and operational efficiency, while the automation features help reduce manual tasks and improve workflow. Integrations with other business systems also make it easier to keep data synchronized across the organization. #### Vendor response This is such a well-rounded review, Marilyn! Thanks so much for sharing, it's great to hear that both the desktop and mobile app features of FieldAware are helping your team day in and day out! Replied October 2026 --- Showing 1 - 10 of 74 Reviews [See All Reviews](https://www.softwareadvice.com/recycling/fieldaware-profile/reviews/) ## FieldAware Popular Comparisons [Jobber vs FieldAware](https://www.softwareadvice.com/recycling/fieldaware-profile/vs/jobber/)[FieldPulse vs FieldAware](https://www.softwareadvice.com/recycling/fieldaware-profile/vs/fieldpulse/)[Housecall Pro vs FieldAware](https://www.softwareadvice.com/recycling/fieldaware-profile/vs/housecall/)[Connecteam vs FieldAware](https://www.softwareadvice.com/hr/connecteam-profile/vs/fieldaware/)[Service Fusion vs FieldAware](https://www.softwareadvice.com/recycling/fieldaware-profile/vs/service-fusion/)[Salesforce Service Cloud vs FieldAware](https://www.softwareadvice.com/recycling/fieldaware-profile/vs/service-cloud/)[BuildOps vs FieldAware](https://www.softwareadvice.com/cmms/buildops-profile/vs/fieldaware/)[ServiceTitan vs FieldAware](https://www.softwareadvice.com/recycling/fieldaware-profile/vs/servicetitan/) [Compare All Alternatives](https://www.softwareadvice.com/recycling/fieldaware-profile/alternatives/) ## Other Top Recommended IT Service Software [NinjaOne](https://www.softwareadvice.com/remote-support/ninjarmm-profile/) **4.7** (298) Recently recommended **12** times [Freshservice](https://www.softwareadvice.com/help-desk/freshservice-profile/) **4.5** (805) Recently recommended **8** times [Zendesk Suite](https://www.softwareadvice.com/product/26892-Zendesk/) **4.4** (4094) Recently recommended **6** times [ConnectWise RMM](https://www.softwareadvice.com/it-management/connectwise-rmm-profile/) **4.2** (73) Recently recommended **5** times Stuck Between Options? 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