everything HelpDesk Software

Offering a mobile, web-based, intuitive help desk solution, everything HelpDesk can help multiple departments within an organization - HR, IT and even maintenance - manage request and resolution workflow. The strength of this solution is its seamless integration into business critical systems like Outlook, Gmail, Yahoo and other email servers, as well as third party solutions like ADS, Open Directory, ZENworks and more. 

eHD™ can be utilized without a hitch in Microsoft, Mac, Linux and Novell environments, making it a solution for any organization. It can be tailored to suit a variety of industries, including construction, retail, healthcare and more.

eHD™ is truly web-based, giving users access from anywhere, anytime from any browser - Internet Explorer®, Mozilla® Firefox®, Google Chrome^™ and Apple® Safari® are all supported. The solution has an easy-to-navigate interface that can also be accessed from a smartphone by both help desk IT staff and the end user. There's also an interface created specifically for access from an iPhone, iPod touch or Android device.

eHD™ simplifies the ticketing process with its automated features, and offers Ticket Templates to streamline business processes and daily tasks. It also comes with built-in reporting that gives organizations a dynamic, visual and real-time view of the business with drill-down capabilities.

For companies looking to optimize their help desk capabilities, everything HelpDesk offers an extremely user-friendly help desk solution that is highly accessible to both the IT staff and the end user.